Free Essay

Business Recources

In:

Submitted By saaidh21
Words 1833
Pages 8
BTEC Level 3 Subsidiary / Diploma, Business Studies

Unit 2 – Business Resources

Assignment 1 (P1, P2, M2) – Recruiting the Right Staff

Scenario

You are coming to the end of your BTEC course and you have been considering getting a job in the summer break before you start university. As well as earning some extra money, you are looking forward to the opportunity to develop your skills and put into practice the knowledge you have learnt on your BTEC course.

Task one (P1 part)

Research some jobs that you can apply for on job websites. You could look at www.monster.com or www.totaljobs.com. You need to find a job that you think you could apply for either now or at the end of year 13. You need to collect a job description, person specification and application form as evidence. (P1 part)

Task two (P1, P2 M2)

To show that you understand the relevance of these documents used in recruitment you need to complete an information sheet which analyses their contents (see attached for template). Your information sheet should

1. Describe the recruitment documentation used for the job you have chosen. What is a job description, what is a person specification and what is an application form? How are they used in business? (P1)

2. Identify the skills required on the job description. Describe how you have these skills or if you don’t have them, describe how you could develop them this year. (P2)

3. For each of the skills that you have already identified, explain why these are important to the organization. The explanation you have given must be linked to the actual position you are applying for. (M2)

Deadline
BTEC Level 3 Subsidiary / Diploma, Business Studies

Unit 2 – Business Resources

Assignment 2 – (P3, M1, D1) The Physical and Technological Resources in a Business

Scenario

The organization you applied to have been impressed with your suitability for the position and have invited you in for the first round of applications. They are concerned that at a young age you may be unaware of what really goes into the running of a business, particularly the need for and the management of physical, technological and human resources. They would like you to prepare a presentation and report to take with you to the interview showing your understanding of these resources in a business.

Task one - The Presentation (P3)

Using South Island School as a case study, take photos of the main physical and technological resources in the school. Include examples from the following categories

Physical • Buildings and facilities • Materials and waste • Plant and machinery • ICT equipment • Planned maintenance and refurbishment • Emergency provision • Insurance • Security

Technological • Intellectual property (designs, drawings, text, music, video) • Accumulated skills and experience • Software licenses • Protection via patents and copyrights

Add the photos with a description of each to your presentation. (P3)

Task two – The Report (M1, D1 part)

Still using South Island School as a case study, investigate how human, physical and technological resources are managed to improve the performance of the organization.

How does the school measure performance?
How does the school manage human, physical and technological resources to improve performance?
Explain how this management improves resources.
What would be the consequences be if the actions were not taken?

Evaluate how managing resources and controlling budgets can improve the performance of a business.
What is good about the ways in which the school manages its human, physical and technological resources?
What is bad about the way in which the school manages it human, physical and technological resources?
Overall how well do you think the school manages its resources?

Deadline

BTEC Level 3 Subsidiary / Diploma, Business Studies

Unit 2 – Business Resources

Assignment 3 (P4, P6, M4, D3) – Finance and Budgeting

Scenario

You have decided to take a short course in accounting to support your learning on your Business course and to improve your employability skills. One of your friends Paul has asked you for some advice on accounting as he have decided to set up his own hairdressing business.

Task one – Sources of Finance (P4)

First of all, Paul needs some guidance on the financial support available for starting a new business. He also requires advice on how they might obtain funds in the future for expansion – perhaps as a limited company. In response, you decide to put together an information pack. As an introduction to the pack:

1. Research the sources of finance available from local banks, building societies and other financial institutions. You may also consider any grants or allowances that are available from central and local government or internal sources such as personal savings. (P4 part)

2. Describe these sources of finance and how they may be accessed. Provide screenshots where available. (P4 part)

Task two – Budgeting (P6)

Paul is also concerned about the financial management of his new hair salon. He knows very little about the costs and budgets involved in the running of the salon and would benefit greatly from some proper advice and guidance. With this in mind, you decide to put together some information on costing and budgeting using an existing hair salon called Headliners (see appendix 1). You will show this to Paul at a forthcoming meeting. The materials should include

1. A break even chart for Headliners Hair Salon (P6 part)

2. An analysis of the budget information for Headliners Hair Salon. List any problems you can see? What remedies would you suggest? (P6 part)

Task three – Consequences of Poorly Managed Budgets (M4, D3)

Paul has been very grateful for the support you have given him. He is surprised at the difficulties that have been experienced at Headliners Hair Salon. He is keen for more information and have asked you to provide further detail on the causes of the problems at the salon and how you feel these problems could have been overcome. Add the following to the information pack you prepared in task two;

1. Look through the budget, break down the elements of the budget, determine why the problems exist and what issues this will create for the hairdressers. (M4)

2. Evaluate these problems, make final judgments on what the problems are and give some recommendations as to what they can do to try and solve the problem. (D3)

Task four (D1 part)

Now that you understand how budgets are used as a means of exercising financial control in a business, consider the advice that you would give to South Island School. Add to the report that you created in assignment 2 an evaluation of using budgets in South Island school. Consider

• How having budgets would help them improve their performance. • How having budgets would hinder their performance. • Overall what recommendations would you make to South Island School regarding budgets?

Deadline
BTEC Level 3 Subsidiary / Diploma, Business Studies

Unit 2 – Business Resources

Assignment 4 (P5, P7, M3, D2) Measuring Business Performance

Scenario

Paul has been delighted with the help you have given him and word has got around to your other friends. Your friend Michael is considering opening up his own Motor Business and would like your advice. Using an existing business as a case study was very effective when you were helping Paul with their his salon so you have decided to use Wansbeck Motors to support Michael. (see appendix 2)

Task one (P5, P7, M3)

In the form of a report you will create an analysis of the profit and loss account and balance sheet of Wansbeck Motors. Include the following;

1. An description of the contents of the profit and loss account and balance sheet for Wansbeck Motors Ltd. This will give them a better understanding of the meaning of the contents. (P5) 2. An illustration of the financial state of the business using ratios. (P7) 3. A detailed explanation of what the results of the ratios mean in terms of the financial position of Wansbeck Motors over the two year period. Include your workings to demonstrate how you arrived at your answer. (M3)

Task two (D2)

All this is new to Michael, and although he finds your report very interesting and enlightening, he feels that he needs to know a little more about the relevance of the information and how it can be used to make important financial decisions. He is looking to access funding from a bank to start his business. He would like you to help him prepare a briefing paper that he can take to his next meeting. In the paper you should include;

1. An introduction to the accounting ratios used in part 1 (D2 part) 2. An evaluation of the use and adequacy of the accounting ratios as a means of monitoring the financial health of the business. (D2 part) 3. Examples of key ratios to illustrate the overall trading performance of the business. (D2 part)

Deadline Appendix 1 – Headliners Hair Salon

Headliners break-even information

Headliners Hair Salon are launching a beauty treatment and need to know how many treatments they need to sell in order to break-even. The following data is available:

Variable production costs

▪ Direct materials – ₤2.50 per unit ▪ Direct labour – ₤5.50 per unit ▪ Variable overheads – ₤1.00 per unit

Planned selling price – ₤15.00 per unit

Fixed overheads specific to the new product - ₤10,000 pa ▪ Calculate the break-even point and produce a break-even graph

What effect would the following changes have on the break-even point? : ▪ An increase in direct material costs to ₤3.00 per unit ▪ A reduction in selling price to ₤14.00 per unit ▪ An increase in fixed costs to ₤11,000 pa ▪ A decrease in variable overheads to ₤0.75 per unit

Sales Budget for Headliners Hair Salon

|Month |Monthly budget |Cumulative budget |Actual monthly |Actual cumulative |Cumulative Variance |
|January |10, 000 | |8,500 | | |
|February |10,000 | |9,000 | | |
|March |12,000 | |10,000 | | |
|April |12,500 | |10,500 | | |
|May |13,000 | |11,500 | | |
|June |15,000 | |13,000 | | |
|Total | | | | | |

Cost budget for Headliners Hair Salon (see below for breakdown)

|Month |Monthly budget |Cumulative Budget |Actual monthly |Actual Cumulative |Cumulative Variance |
|January |11,250 | | | | |
|February |6,250 | | | | |
|March |5,750 | | | | |
|April |8,250 | | | | |
|May |7,950 | | | | |
|June |7,450 | | | | |
|Total | | | | | |

• Breakdown of cost budget for Headliners Hair Salon

|Month |
|Balance Sheets as at 31st December (000s) |
| | |2006 | |2007 |
| | |110 | |115 |
|Fixed Assets | | | | |
| | | | | |
| | | | | |
|Current Assets | | | | |
|Stock |120 | |125 | |
|Debtors |45 | |50 | |
|Bank Balance |20 | | | |
| |185 | |175 | |
|Current Liabilities | | | | |
|Creditors |90 | |100 | |
|Bank Overdraft | | |10 | |
| |90 | |110 | |
|Net Current Assets | |95 | |65 |
| | |205 | |180 |
|Less Long-term Liability – Bank Loan | |50 | |60 |
| | |155 | |120 |
|Financed by | | | | |
|Share Capital | |50 | |50 |
|Retained Profits | |105 | |70 |
| |155 | |120 |

|Wansbeck Motors Ltd |
|Trading and Profit and Loss Accounts 31 December |
| | |2006 | |2007 |
|Sales | |700 | |800 |
|Less Cost of Sales | |450 | |600 |
|Gross Profit | |250 | |200 |
|Less Expenses | | | | |
|Wages |60 | |65 | |
|Rent and Rates |15 | |16 | |
|Light and Heat |10 | |11 | |
|Advertising |6 | |5 | |
|Insurances |9 | |10 | |
|Directors’ Salaries |25 | |27 | |
|Sundry Expenses |5 | |6 | |
| | |130 | |140 |
|Net Profit | |120 | |60 |

Similar Documents

Free Essay

Summary International Marketing

...Samenvatting_IM.pdf Samenvatting International Marketing: college(s)2011/2012 Tilburg University | Marketing Management | International Marketing Verspreiden niet toegestaan | Gedownload door: Jolien De Klerk | E-mail: joliendeklerk@hotmail.com SAMENVATTING INTERNATIONAL MARKETING 2011/2012 Week 1: Introduction to global marketing Marketing = an organization function and a set of processes for creating, communicating and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders. Global marketing = focus with recourses and competencies on global market opportunities and threats. The difference is de scope of activities. A global company conducts important activities outside the home-country market. Deze globalisatie activiteiten kunnen met alle groeistrategieën plaatsvinden: Companies that understand and engage in global marketing can offer more overall value to consumers than companies that do not have that understanding. The discipline of marketing is universal. It is natural however that marketing practices will vary per country, for the simple reason that the countries and peoples of the world are different (preferences, competitors, channels and communication media). The differences mean that a marketing approach that has proven successful in 1 country doesn’t mean that this will work in another country. An important thing is to recognize the extent to which it is possible to extend marketing...

Words: 18459 - Pages: 74

Premium Essay

Amazon

...Аbstrаct The report detаils on the Industry- e-commerce, to which Аmаzon belongs аnd how Аmаzon implemets E-commerce in its model. Аmаzon’s business strаtegies аnd it’s mаrket strаtegies hаve been covered in brief. Аmаzon is one of the biggest plаyers in the field of cloud computing аnd the wаy it’s implemented hаs been covered. Vаrious MIS tools аnd Models which аre employed by Аmаzon in it’s business solution, helps in developing better understаnding of the compаny аnd the subject in generаl. Industry Introduction: E-Commerce Electronic commerce populаrly known аs e-commerce is а new growth direction for the business community. It is the use of digitаl trаnsаctions between businesses аnd individuаls. In other words, e-commerce is the use of the Internet to conduct business trаnsаctions. Given the huge potentiаl thаt this formаt hаs, technology will certаinly improve ecommerce аnd hence provide individuаls with more choices, thereby аdding to the economy. E-Commerce is аlso defined аs the аbility of а compаny to possess а dynаmic presence on the Internet which will thus аllow the compаny to conduct its business electronicаlly; in other words shift to аn electronic shop. Products here аre аdvertised, sold аnd pаid electronicаlly. Due to the expаnsion of the internet, аdvertising аnd is аvаilаble to people аcross the world for аlmost negligible. Аn аdditionаl аdvаntаge is thаt, the technology offers immediаte up grаdаtion аnd solution to issues. The biggest chаllenge for...

Words: 3760 - Pages: 16

Free Essay

Club It Part 2

...Club IT part 2 Mark Reis Xbis/219 August 18, 2013 Katherine Escobar Club IT part 2 Ruben Keys and Lisa Tejada along with many other business owners understand that information system technologies will let their originations to compete and flourish in the market place. Lisa, Rubin, and a systems consultant have analyzed the current information system status and during this analysis they have identified three areas that need improvement. This prompted Lisa and Ruben made the decision to upgrade their information management systems. The first problem their information system identified was neither Lisa nor Ruben were not up-to-speed with e-commerce. The second problem is that their computers are old and out-dated along with that their Internet connection was the old hard-wired system that plugged directly into the computer. The third problem, they need a better way to keep track of customer orders along with keeping track of inventory. A “Water Fall” method was Lisa and Rubens choice of method to use in their systems analysis (Wiley Higher Education, 2006). Current Information System Lisa and Rubin use their information system to help run their business and in their decision-making process’ (Wiley Higher Education, 2006). Their intranet and using the Internet helps them search for and retrieve needed information quickly. The web site has a login for employees, and they can access their personal information like, how many hours they...

Words: 941 - Pages: 4

Premium Essay

E-Commerce Study Guide

...SG C1 True/False Indicate whether the statement is true or false. __T_ 1. IBM defines electronic business as "the transformation of key business processes through the use of Internet technologies." ___T_ 2. A transaction is an exchange of value. ___F_ 3. A transaction always has one or more activities associated with it, and an activity will always be related to a transaction. __T__ 4. Transferring funds, placing orders, sending invoices, and shipping goods to customers are all types of activities or transactions. __F__ 5. Business-to-consumer electronic commerce occurs when a person sells an item through a Web auction site to another person. __T__ 6. The U.S. government is one of the largest EDI trading partners in the world. __T__ 7. Firms such as Walmart and General Electric have been pioneers in using EDI to improve their purchasing processes and their relationships with suppliers. __T__ 8. A value added network (VAN) is an independent firm that offers connection and transaction-forwarding services to buyers and sellers engaged in EDI. __T__ 9. The increase in broadband connections in homes is a key element in the B2C component of the second wave. __T__ 10. In some cases, business processes use traditional commerce activities very effectively, and technology cannot improve upon them. __F__ 11. The skills of merchandising and personal selling can be easy to practice remotely. __F__ 12. A small-denomination item...

Words: 2244 - Pages: 9

Free Essay

The Analysis of Alibaba

...The Growth of Alibaba pg.8-pg.10 * Alibaba Business Model pg.11 * Five Forces Analysis pg.12-pg.13 * Present the Corporation Now pg.13 * Business Environment pg.14-pg.15 * The Financial Analysis pg.17-pg.18 * SWOT Analysis pg.19 * Recommendation for Alibaba pg.20 * Conclusion pg.20 * References pg.21 Definition * E-commerce Electronic commerce, commonly known as e-commerce or eCommerce, is a type of industry where the buying and selling of products or services is conducted over electronic systems such as the Internet and other computer networks. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems. Modern electronic commerce typically uses the World Wide Web at least at one point in the transaction’s life-cycle, although it may encompass a wider range of technologies such as e-mail, mobile devices, social media, and telephones as well. Electronic commerce is generally considered to be the sales aspect of e-business. It also consists of the exchange of data to facilitate the financing and payment aspects of business transactions. This is an effective and efficient way of communicating...

Words: 5641 - Pages: 23

Premium Essay

Li&Fung: an Internet Issues

...Li & Fung : Strategic Role of E-Commerce 2006/9/13 ECT 7010 Fundamental of ECommerce Technologies 1 Defensive posture of Li & Fung to the Internet at the beginning “Would the Internet disintermediate us? Would we get Amazoned by someone who will put together all of the information about buyers and factories online?” Answer: The Internet facilitates supply chain management and Li & Fung were not going to be disintermediated Key: have the old economy know-how and yet be open to new economy ideas 2 2006/9/13 ECT 7010 Fundamental of E-Commerce Technologies Internet Issues August 2000, beta launch of the new Businessto-business(B2B) e-commerce portal Important issues: Was there any chance of channel conflict or cannibalization between the offline business and the start-up? How would the market reach to the start-up once it was launched the following year? How specifically would e-commerce ultimately transform his family’s century-old company? 2006/9/13 ECT 7010 Fundamental of E-Commerce Technologies 3 Company Background 2000 – Li & Fung a $2 billion global export trading company 3,600 staff worldwide Sourcing and managing the global supply chain for high-volume, time-sensitive consumer goods Product mix – hard and soft goods Soft goods – apparel, including woven and knit garments Hard goods – fashion accessories, festive or holiday products, furnishings, giftware, handicrafts, home products, furnishing, home products, fireworks, sporting goods, toys...

Words: 2314 - Pages: 10

Premium Essay

Club It Part 2

...Associate Level Material Appendix D Club IT, Part 2 To learn more about Club IT’s operations, you stayed until the 2:00 a.m. closing this morning to see how everything was tallied and accounted at the end of a business day. Although it was a late night and you had to wake up early this morning to report back to work, you now have a better understanding of the daily business cycle at Club IT. You are energized when Lisa asks you for suggestions on how to use club and public resources to keep Club IT’s edge as the high-energy, high-impact club it strives to be. The Internet research you have been doing for Lisa and Ruben has been eye-opening, but it is also exasperatingly slow on their dialup connection in their cramped back office. You have a lot of ideas for useful network applications at Club IT. There are many opportunities for discovery and collaboration among employees, members and business partners. You decide to take the initiative and research network applications for the benefit of Club IT. You have interviewed Ruben and the rest of the staff at Club IT and have compiled the following notes: • Club IT’s customers are mostly Net Generation and Millennials. They regularly use mobile technologies such as Blackberries, PDAs, camera phones, and other wireless communication devices. Online shopping is a regular part of their lives. • Not many nightclubs have taken advantage of various e-commerce activities, and Ruben sees this as an opportunity to gain...

Words: 373 - Pages: 2

Free Essay

Panasonic Consmerism Issues

...3. Comprehensive Discussion on Consumerism Issues Panasonic adopted Firefox OS on their TV Panasonic faced huge competition in distributing and promoting the smart TV with operating system among the competitors such as Sony with Android TV, LG with webOS and Samsung with Tizen. In order to stay stable among the competitors, Panasonic made a great effort in their Smart TV platforms. Hence, Panasonic united together with Mozilla and subsequently came out with Panasonic Smart TV powered by Firefox OS. (Hands on: Panasonic Firefox OS Smart TV, 2015). By launching Firefox OS in smart TV, it will definitely bring more choices to customers, hardware manufacturers, developers and community. Panasonic has used the Firefox OS since year 2014. This development of the Firefox OS enhances the accessibility of the smart TV by supporting the HTML5 and web technologies on desktop computer and smart phones or tablets. (Harris, 2014). Simultaneously, this platform also facilitates the consumers in the optimal access to web browsers as well as broadcasts the content and services through the Internet. With the introduction of new Mozilla-pioeered WebAPIs for hardware operation, next generation smart TVs are capable of monitoring and controlling the devices of the home appliances. (Harris, 2014). Other than that, the manufacturers can create innovative applications across the connected devices by leveraging the flexibility of the web. (First Panasonic Smart TVs powered by Firefox OS Debut Worldwide...

Words: 825 - Pages: 4

Premium Essay

Definition of Electronic Commerce (Ec)

...types of EC activities Business-to-Business (B2B) An interaction between the business people and other organizations is known as Business-to-Business (B2B). For example www.walmart.com and www.Sams club.com Business-to-consumer (B2C) Business selling to individual shoppers is known as Business-to-consumer (B2C). For example www.Barnes&Nobles.com. E-tailing Online shopping having access to products of interest for the consumers, by visiting their website directly is called E-tailing. For example Amazon, e-Bay. Business-to-Business-to-consumer (B2B2C) Business providing some product or service to a client business that maintains its own customers is known as (B2B2C). Consumer-to-Business (C2B) A consumer uses internet to sell products or services to organizations or individuals seeking sellers, to bid on products or services they need. For example e-Bay. Business-to-employees (B2E) Organization delivers services, information, or products to its individual employees. For example www.asics.com Consumer-to-consumer (C2C) Consumer sells the product directly to other consumer. For example www.craigslist.com List of advantages and disadvantages of Electronic Commerce Advantages - 24/7 services for buying or selling products - Readily available to customers - Easy to manage a business - Faster and user friendly buying/selling procedure - Low operational costs and better quality of services - No need of physical company set-ups for business Disadvantages - No...

Words: 307 - Pages: 2

Premium Essay

Nokia Production Design and Development Strategy

...Product Design and Development Strategy On 5 September 2012, BBC reports that Lumia 920, which is the flagship device in Europe, features wireless charging as well as its revolutionary camera pure view, which allows you to take pictures at night. Nokia argues that it can capture 10 times the amount of light, compared to the rest of the Smartphones in the market (“Nokia unveils two” 2012). This feature creates competitive advantage for the company as well as technological leadership. The 820 model featured also wireless charging however less impressive technology and a slightly smaller display (Stevenson, 2012) Customers have encountered problems with the phone software. Such as, Lumia 900, which is the flagship device for US, has been introduced with software bug, which prevents users from connecting to the Internet (“Bug hits new”, 2012). This has surely caused negative word of mouth for the devices, as well as disappointment for the owners of the Windows phone, it has surely affected European customer base as well. Apps that run on Windows phone are much less than those that Android and IOS offer for their customers. This is a huge problem for Nokia, as apps are really important for the Smartphone user. Nokia’s devices are offered in different colours such as green, red and yellow so the customers can customize the phone by their preferences. The devices are differentiated in the product part of the marketing mix. However it does not become clear whether the products...

Words: 983 - Pages: 4

Premium Essay

Cisco

...brand in a business-to-business context different from doing so in the consumer market is very important in both sectors. Creating and emergent a strong product is a very serious step towards introduction or situations a corporation apart from its challengers. This pace depends on many inconsistent within the company settings within which the corporation subsist and be in the right place. An case in point an group has to comprehend its process, its promotion and most prominently who its patrons and opponents are within the industry. A trademark is basically a name, drawing or score that notifies and advises its clients the distinctiveness of a goods and also facilitates patrons to decrease most jeopardy concerned in the exchange conclusion. To grow a business-to-business (B2B) product, a business must be ready and capable to apportion and conduit some of its possessions and liveliness on enlightening its customers. This engages, the opening to the good(s) in subject and the organization’s character such as its competence and the customary and eminence of its good(s). Responsiveness and edification and operations are the furthermost paraphernalia’s in a B2B to facilitate the sale of the standing of a company and its trade name and good(s), which Cisco effectively accomplished. In a B2B the embattled assemblage is more often than not a firm, institute or corporation. During its B2B, Cisco listening carefully to its thought on manufacturers of IT conclusion within business and company...

Words: 927 - Pages: 4

Free Essay

Challenges Implementing Multi-Stage E-Commerce Model

...language, time and distance, infrastructure, and currency perspective. Additionally challenges related to state, regional and national law too are examined. Challenges implementing multi-stage e-commerce model Implementing global systems for a multi-stage ecommerce model can be a daunting challenge and yet provide a growth opportunity simultaneously. Simplistically, e-commerce refers to some form of electronic activity (e.g. buying or selling goods or services online) , that cross organizational barriers, with or without the involvement of WWW or Internet. Ecommerce systems can be implemented as Business-to-Business (B2B), Business-to-Consumer (B2C) , Consumer-to-Consumer (C2C) and Business-to-Government (B2G) models (IBMR, 2008). Regardless of the model, if their associated challenges are well-identified and proactively addressed, then a new world of opportunity due to market expansion and growth potential, awaits the companies, undertaking the risk to implement these e-commerce models. In my opinion, these challenges can be successfully addressed by adopting a four step approach, as below: 1. Identify and analyze the applicable challenge. 2. Devise suitable mitigation strategies or counter-measures to address them. 3. Incorporate an ongoing method of work (MOW) to regularly and...

Words: 1644 - Pages: 7

Free Essay

Compension Management

...E-commerce entails the use of the Internet in the marketing, identification, payment and delivery of goods and services. This paper highlights the status, statutes, potential and constraints to e-commerce development in Bangladesh. Both the statutory laws as well as the challenges in implementing them are discussed. Major legal, regulatory and institutional constraints to e-commerce are identified. The paper also lists specific policy changes aimed at bringing improvements to the legal and regulatory environment affecting e-commerce. Dimensions of E-Commerce The three dimensions of e-commerce are Business-to-Consumers (B2C), Business-to Business (B2B) and Business-to-Government (B2G). B2C e-commerce is unlikely to be of much use in the near future in Bangladesh because of low per capita income, a weak infrastructural and legal environment, lack of trust between business and consumers. B2C for cross border trade is also limited by the factors suggested for the domestic front. In addition, non-availability of international credit cards, foreign currency remittance restrictions, delays and informal payments at customs clearance even for small value and quantity items will discourage B2C. The B2B application already exists in the export sector of Bangladesh, especially in the Ready Made Garments (RMG) industry. RMG has the lion’s share of the export earnings in Bangladesh. The RMG sector has begun to use the Internet, and its dependence on ecommerce is likely to grow...

Words: 5215 - Pages: 21

Premium Essay

B2B vs. B2C

...increase has opened up new opportunities and challenges for marketing to these customers electronically. Because business customers and individual customers react differently to marketing, strategies and tactics used to reach one segment may differ from those used to reach the other. This paper will first look at how the business customer and retail customer are different, then delve into the differences between B2B and B2C marketing. Relationship Differences One important aspect of marketing is to build good relationships with customers. “In B2B or business to business this requires a commitment of time and good customer service prior to ever making that first sale.” (Warholic, 2007, p.1). One of the differentiating factors between B2B and B2C sales is the B2B sales process takes longer because business customers require more communication and product details. Business customers are not apt to purchase during the first contact with a vendor. Usually the sale, especially the first one, takes multiple contacts creating a bonding relationship. Business buyers are accustomed to providing “data about their companies and job functions” when “registering for trade shows or subscribing to business and trade publications.” (Furlong, 2007, p. 3). This exchange of data is common practice between businesses allowing for the building of trusting relationships. Business customers tend to set up accounts with the vendor from whom they purchase...

Words: 1179 - Pages: 5

Premium Essay

B2B Market

...The current issue and full text archive of this journal is available at www.emeraldinsight.com/0960-0035.htm IJPDLM 37,1 B2B e-marketplaces: a typology by functionality Kenneth J. Petersen Department of Management, Colorado State University, Fort Collins, Colorado, USA 4 Received January 2005 Revised July 2006 Accepted July 2006 Jeffrey A. Ogden Air Force Institute of Technology, Wright Patterson AFB, Ohio, USA, and Phillip L. Carter W.P. Carey School of Business, Supply Chain Management, Arizona State University, Tempe, Arizona, USA Abstract Purpose – The purpose of this article is to develop a typology of e-marketplace functionality and then link the typology to the associated value creation potential of differing types of e-marketplaces. Design/methodology/approach – In-depth interviews with the executives of 50 e-marketplaces, a web/mail-based survey of another 350 e-marketplaces and interviews with several e-marketplace customers were conducted. Findings – B2B e-marketplaces offer a variety of different value propositions. Leading e-marketplaces have a well-developed strategy for reaching a particular segment of the buying community, based on service needs. Developing e-marketplaces do not demonstrate the same focus. On one hand, only a few e-marketplaces had developed the same winning constellations of services, while on the other hand, most were planning a roll-out of a wide variety of services that would carry them far beyond a focused strategy. The...

Words: 6251 - Pages: 26