...Table of Contents Executive Summary 3 Opinion of Value 4 Assumptions and Limiting Conditions 5 Business Overview 7 History of company 7 Services provided 8 Self-Service 8 À la carte Menu 10 Catering services 11 Education industry analysis and its impact on canteen business 12 Conclusion 14 Production Process 15 A la carte menu 16 Self-Service 17 Customers analysis 18 Suppliers 19 Human resources 20 Description of facilities 21 Furniture and Fitting 23 Equipment and Machine 24 Financial Analysis 25 Asset Valuation: Book Value Method 25 Market valuation method: The going market rate method 26 Income-based business valuation: Return on investment (ROI) method 27 References 28 Executive Summary Mr. Bernard, owner of the ABC Food Outlet, is contemplating to sell the canteen at the ABC University. Our Boss approached Mr. Bernard, upon hearing about the upcoming sale of the canteen, with a possible offer to buy the canteen. Mr. Bernard offered to sell the canteen for the price of RM500, 000. However, since he is not sure about whether the canteen is a good buy at the price of RM500,000 , the boss asked out team to carry out valuation of business and to hand him and business valuation report for the canteen at ABC University. In this report, valuation of business for the ABC Food Outlet will be carried out. The ABC Food Outlet is located on the campus of ABC University and has been in business at the ABC University for the past 15 years. The aim...
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...2013 – 2014 1 MAKOTO DIY SUSHI JAPANESE RESTAURANT ICMB 493 DIRECTED RESEARCH 5180385 Phupisit Smittinet 5280077 Sarinpat Jiraphongchaijul 5280089 Napat Punvawuthikrai 5280801 Pichaya Unchuleepradit 5280883 Tanasak Visessintop TABLE OF CONTENTS Page 6-7 8 9 10 10-11 11-14 15 15 17 18-22 18 18-19 19-22 23-24 25-29 25 26-29 30 31 32 33-34 35 35-36 36 37 38 39 40 41 42 43 I. Executive Summary EXECUTIVE SUMMARY II. General Description 2.1 COMPANY OVERVIEW 2.2 STRATEGIC PLAINNING 2.3 TRIPPLE BOTTOM LINE 2.4 CUSTOMER BENEFITS 2.5 STRENGTHS AND CORE COMPETENCIES 2.6 BUSINESS MODEL III. Market Plans 3.1 MARKET AUDIT a. MARKET SIZE AND MARKET SHARE b. MARKET TRENDS AND OPPORTUNITIES c. MARKET ENVIRONMENTAL ANALYSIS 3.2 SWOT ANALYSIS 3.3 MARKETING STRATEGIES a. TARGET MARKETS b. MARKETING MIX (4PS) 3.4 MARKETING IMPLEMENTATION 3.5 EVALUATION AND CONTROL IV. Operational Plans 4.1 LOCATION 4.2 LEGAL ENVIRONMENT 4.3 PERSONNEL 4.4 INVENTORY 4.5 SUPPLIERS V. Management and Organization ORGANIZATIONAL CHART a. JOB DESCRIPTION b. RESPONSIBILITIES MAPPING VI. Startup Expenses STARTUP EXPENSES TABLE OF CONTENTS 44 45-46 47 48 49 50-52 VII. Financial Plans 6.1 TWELVE-MONTH...
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...have to give my special respect and thanks are Professor DawKyiKyiSwe, the program director and my teachers from Economic Universities who come and teach us even in their weekends. After that, I would like to thank Mr. Richard Mayhaw, General Manager of Mandalay Hill Resort, for allowing me to complete my MBA internship program. Also, I have to pay my special thanks to U Bo, Human Resource Manager, for reporting my application for internship to GM and scheduling for my internship. Finally, I have to thank managers form Front Office, Food and Beverage, House Keeping and Sale departments, as they allowed me to learn and observe how they are performing hospitality management and how to run an international hotel in a perfect situation. Company History Mandalay Hill Resort Hotel forms part of the operations of LP Holding Co.,Ltd in Myanmar. The hotel was opened on 26th November 1995. During early years of the hotel, the operation was under the control of Accor Hotel Management. After 2000, the owner, himself has managed the hotel with the assistance of Australian general manager. The hotel lies at the foot of Mandalay Hill and facing the Royal Palace and beautiful moat. It is a 10 storied RC building constructed in a spacious compound. As it is surrounded by many Buddhist monasteries, the environment is peaceful that makes the hotel as an ideal place to stay. As guests wander through the grounds or relax inside, they can see the place is instilled with a quality and character...
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...The money was used to purchase jets, in which four was seized along with 20,000kg of cocaine. These violations were on of the largest ever for the Bank Secrecy Act, which was created to control money laundering. Well Fargo purchased Wachovia Corp in late 2008 after everything was settled (Voreacos, 2010). Jeffrey Sloman (2010) said "Wachovia's blatant disregard for our banking laws gave international cocaine cartels a virtual carte blanche to finance their operations". However the fines came out to less than 2% of their $12 billion profit for that year. The conclusion of the case showed only a tip to the iceberg, representing what the role of legal banking sectors cleaning out billions, which could be defined s blood money due to the murderous drug trade. In the end, being bailed out by taxpayers (Vulliamy,...
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...MMS Cleaning Services Marketing Plan Keller Graduate School of Management Robyn Marshall Chrystal Jordan Daniela Arce Sofia Joseph Adrian Bonilla 1.0 Executive Summary MMS Cleaning Services will provide cleaning services for residential properties in Charlotte, North Carolina. In addition, MMS Cleaning Services plan to expand nationally thus opening up the operation for franchising at a very early stage. Our customer base will comprise realtors, property conservation companies, and real estate developers, and will service clients that require direct services such as trash outs, sales clean, securing, and boarding. Currently, MMS Cleaning Services operate on a family basis that allows the company to build personal relationships with customers and potential clients in the respective areas where they live. MMS Cleaning Services has differentiated itself from its competitors in a number of ways. We are targeting foreclosed properties, a segment of the cleaning market that is virtually untouched by our competitors, and we definitely see that as a niche, so we are going to successfully fill that need. MMS Cleaning Service’s investment in personal relationships and employee empowerment will also help differentiate it from its competitors. Starting off with family, we plan to hire local employees that will help capitalize on the importance of building personal relationships because MMS Cleaning Services depends on customer loyalty. Our core customers will see a...
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...Nights? Type: bar and restaurant for young people Category: II. class Service method: plate service Menu type: A’la Carte Opening hours: Sunday to Wednesday 10:00-22:00 Thursday to Saturday 13:00-05:00 No day off Target market: students, tourists and residents Location: Budapest, Margit körút Few steps from Margaret Island Easy to reach by tram Seating capacity: 120 (80+40) 1st floor: kitchen area, 80 seated restaurant, bar, armchairs, dance ground, toilet 2nd floor: private saloon for groups max 40, bar, music box, toilet Staff: 3 Managers, 1 Chef, 1 Assitant Kitchen Cheff, 2 Cooks, 2 Kitchen Maids, 2 Dishwashers, 6 Waiters, 4 Cleaning staff, 2 Bartenders Step 1- Where are we? PEST analysis Political variables Hungary Taxation of Employees General employment law environment Employment agreements HACCP – Hazard Analysis Critical Control Point Economic Factors Economy of Hungary The National Bank of Hungary - 2% GDP growth Inflation Social Factors Population of Budapest Buda side population Social differences between Buda and Pest Technological Factors Streamlining business practices, operating costs, vendor forecasting and guest ordering High technological equipment Healthier Competitor Analysis Ai it is a restaurant/ club, the nearby restaurants and clubs both can be competitors of our company. In the opposit side of the street there is the Trofea restaurant that is an all you can eat restaurant for a normas...
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...Summary: A strategic business analysis of Pearl Continental Hotel, located in Pakistan. Explores history, weaknesses, strengths and future prospects. [pic] COMPANY PROFILE Our vision We are committed to dynamic growth and service excellence built upon our heritage of traditional hospitality. We strive to consistently meet and surpass guests, employees and others stakeholders expectations. We feel pride in making efforts to position Pakistan in the forefront of the international arena. Our Core Values - G.R.I.T Growth & Development Recognition & Reward Innovation Trust Recognition and Reward Achievement orientation Performance-based evaluation Appreciation Incentives Setting ever-rising standards of performance Innovation Listening and two-way interaction Participation Encouragement Motivation Enterprises Trust Cooperation Support Teamwork Sense of ownership Empowerment Integrity Dignity Respect Candidness Growth & Development For All Competence and contribution as the only basis for job security Promotion from within Learning environment and opportunities Provision for world-class education and training Aligning people with latest technological trends INTRODUCTION TO PEARL CONTINENTAL History The Pearl continental chain in Pakistan is owned by the Hashwani group under the holding company Pakistan Services Ltd (PSL) and Hashwani Hotels ltd respectively. The Pearl chain was acquired by the group in 1985, at a time when the image of the hotel...
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...AIRLINE INDUSTRY A STUDY ECO 203 NYC ROSA MARIA MAGPANTAY, RN, BSN, CCRN INTRODUCTION Since the inception of flight in 1903, air travel industry has been a crucial means of transportation for people and products. The invention of the first aircraft hundred-plus years ago brought about a revolution of how people travel. It has been a dynamically changing industry. Air travel remains a large and growing industry. It facilitates world trade, economic growth, tourism and international investment, and is therefore central to the globalization of many other industries. This paper will discuss the characteristics of airline industry in the United States with more focus on passenger airlines, its market structure and competitive environment, market shares and profits, recent developments, technology and innovation, and the future of the industry. U.S. AIRLINES The airlines are classified in many ways. It can be classified based on their size, revenue, and what they transport. The most common classifications are major passenger airlines, low-cost carriers, airfreight, and regional or commuter carriers. As of December 2014, there were 18 major carriers, which defined by the United States Department of Transportation as an airline that posts more than $1 billion in revenue during a fiscal year. Eleven of which are mainline passenger airlines, four are freight carriers, and three regional airlines. The mainline passenger airlines are Alaska Airlines, American Airlines...
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...James was born James Ambrose Johnson Jr. in Buffalo, New York, in 1948. He was one of eight children in a family headed by an abusive father who left when James was just seven. From his mother, once a Katherine Dunham dancer who had worked at some of Harlem's most prestigious nightclubs, James learned at an early age about the possibilities show business offered. But with eight kids in her single-parent household in Buffalo, Mabel Johnson's glamorous days were long over--instead of dancing, she worked as a cleaning woman and ran numbers on the side for a local organized crime racket. Through this she was able to clothe and feed her children, and was also able to send some to private school. James went to a Catholic school for a time--even serving as an altar boy--but its strict rules and his love of sports could not keep him out of trouble by the time he entered his teens. His formative years were marked by an increasing penchant for cutting class, petty crime, and a burgeoning relationship with juvenile authorities. Though James seemed on the road to a dead-end future, it was a talent show he entered in high school that finally provided him with the focus his life needed. When he took the stage, "I started off with a bongo beat," James wrote in the manuscript for his autobiography, Memoirs of a Super Freak, reprinted in a 1996 Rolling Stone interview with Mike Sager. "Then I began to sing out this chant. I asked the crowd to sing along, and they did. The feeling of the crowd...
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...Introduction University Philosophy The University serves the individual by providing the student with a nurturing environment for optimal human flourishing. It serves the community by offering programs responsive to individual and social needs. University Mission Cagayan State University is committed to transform the lives of people and communities through high quality instruction, and innovative research, development, production and extension. University Vision Transforming lives by educating the best College Mission Anchored on the university’s mission, the college is committed to provide excellent and relevant learning experiences and leadership opportunities for a diverse student body; build and support the maintenance of outstanding faculty profile, innovative research and development initiatives; and establish strong and creative partnership to foster synergies that will push and advance the welfare of its stakeholders and benefit the regional, national and global societies. College Vision Along the university’s trust, on becoming a premier and comprehensive university of choice among undergraduate, graduate and professionals in the country, the college serves as a portal of quality and globally competitive manpower resources. Program Objective To produce quality and excellent graduates who possess adequate knowledge, skills, and values to compete locally and internationally in the hospitality industry by providing the...
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...address the role of information systems in a new startup hardware store, Nutz n Boltz Corporation. The company intends to utilize its ability to use information technology and ability to implement corporate strategies and achieve its corporate goals as well. The company has decided to invest heavily in information systems to achieve several strategic objectives: operational excellence, services, customer and supplier intimacy, improve decision making, competitive advantage, and survival. In order for the start-up hardware business to be successful, the company will have to overcome several obstacles. There are several methods and options that the company can choose from. This paper addresses each problem and then discusses the best solutions that will tackle each problem. These solutions will allow the company to be successful. 2.0 Brief Company Background Nutz n Boltz Corporation is a hardware store located in downtown Los Angeles, California. The business is a startup. Their mission is to put their customers first by providing the best customer service, most complete selection, and the highest in stock level at the right price through friendly, motivated and knowledgeable people. The hardware store specializes in home improvement projects or do-it-yourself projects (DIY). This includes hand tools, power tools, keys, locks, plumbing supplies, electrical supplies, cleaning products, housewares, tools, utensils, paints, as well as lawn and garden products. Nutz n Boltz also...
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...co Food and Beverage Operations DHM 102 The Official Guide Boston Business School 520 North Bridge Road #03-01 Wisma Alsagoff Singapore 188742 www.bostonbiz.edu.sg All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the Publisher. This guide may not be lent, resold, hired out or otherwise disposed of by way of trade in any form of binding or cover, other than that in which is published, without the prior consent of the Publisher. The Guide is a useful resource for those seeking to gain the internationally recognised CTHCM qualifications. The Guide however must be used together with the recommended textbooks. CONTENTS 1. Introduction 2. Food Production Methods 3. Food Service Outlets 4. Food Service Methods 5. Food and Beverage Service Staff 6. Menus and Beverage Lists 7. Food and Beverage Service Area and Equipment 8. Food Service – Accompaniments and Covers 9. Food and Beverage Service Sequence 10. Beverage Service – Non Alcoholic Beverages 11. Alcoholic Beverage Service – Wine and Beer 12. Alcoholic Beverage Service – Spirits, Liqueurs and Bar Operations 13. Customer Care and Selling Skills 14. Functions and Events 15. Supervisory Aspect of Food and Beverage Management 1 5 31 46 65 77 92 113 128 167 181 207 228 244 262 1 Introduction Description The aim of Food and...
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...Hyatt Regency, Pune – An Introduction Hyatt Regency Pune is a 5 star luxury hotel located in Viman Nagar, Pune. The area hosts Giga space and Weikfield IT Park, Conveniently located on Nagar Road, the hotel in Pune is only 2,5km from Pune’s Lohegaon International Airport and the city’s entertainment areas of Koregaon Park and Kalyani Nagar, making it among the most sought after hotels in Pune. The hotel provides 219 rooms & suites and 84 serviced apartments for long-term guests. Hyatt Regency Pune hosts Arogya Spa & Fitness Centre, an exclusive environment offering Ayurvedic treatments, a 17-metre heated indoor swimming pool, a sauna, a steam room and a whirlpool. The numerous activities in the surrounding area of the luxury hotel in Pune offer the guests the opportunity to spend unforgettable moments during their leisure or business trip: golf, sightseeing, art galleries, trekking etc. Introduction To Food And Beverage Department The hotel in Pune features a variety of luxury hotel restaurants, bars & lounges, including Italian and Indian cuisines at La Terrazza , The Café and a wide range of Single Malt whiskies and other liquors, wines, beers and cocktails in an elegant and intimate setting at The Single Malt & Co. Bar and Lounge. Food and Beverage in Hyatt Pune is headed by EAM Mr. Hemant Mehta. The proposed Departmental Hierarchy of Food and Beverage Department in Hyatt Pune is given below: ...
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...Term July 2012 Understanding today consumers Lecturer Mr.Tom Marotta Presented by Thuan duc ly (Lee) Table of contents Introduction……………………………………………………………………………………….3 Au Lac do Brazil background...…..……………………………………………………………….4 Marketing mix 4Ps and target customer…………………………………………………………11 Product and service…..……………………….………………………………………….11 Price…..………………………..………………………………………………………...11 Promotion…..…………………………………………………………………………….11 Place …..…………………………………………………….…………………………...11 Target customer …..…………………………………………………….………………12 Internal influence……………..…..……………………………………………………………...12 Bad impression…..……………………………………………………………………….12 Food taste is good but bored…..…………………………………………………..……..13 Wrong table number lead to wrong order and bi.………………………………………..15 Facility is nice but not compatible.………………………………………………………16 External influence .....……………………….………………………………………………17 Situational influence…..…………………………….…………………………………………..18 Conclusion……………………………………………………………………………………….18 List of references…………………………………………………………………………………21 INTRODUCTION Hospitality and tourism industry plays an important role in the national economy as well as generates many jobs to offer the local people. Yet, this industry is also a bridge to exchange culture, language and fresh experience [trans] (Vai trò của du lịch trong việc bảo tồn và phát huy bản sắc văn hoá dân tộc n. d.). That the reason why local people have to be educated with international knowledge standard as...
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