... Classification of e-gvt A worldwide revolution in information and communications technologies is occurring. The Internet, the personal computer, and the mobile phone are fundamentally changing our lives - affecting the way we work, learn and interact. Governments around the world are recognizing the value of e-Government. E-Government is about change. Governments, businesses, communities, and citizens around the world are recognizing the value that information and communications technologies can bring to their operations, relationships, and outcomes. In the context of government, this has been described as e-Government – or electronic Government. E-Government helps mainly to increase the efficiency and effectiveness of the public sector and provide the citizen services in a more citizen friendly and convenient manner. In order to implement e-Government successfully, the officers who are in charge of implementing e-Government should possess the knowledge and capabilities in a number of areas. Some of such key areas are ICT, management of ICT, concepts of e-Government, the knowledge and experience in the public sector. Since at least a minimum level of knowledge in e-Government is necessary for implementing e-Government policies, this section attempts to provide an introduction to e-Government. Three definitions which are mainly being used for e-Government are given below. * e-Government is about a process of reform in the way governments work, share information...
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...e-governance: e-Services from Citizens Perspective | Problem Statement Bangladesh is a small developing country with millions of people living under poverty. There is a scarcity of resources with high demand of services in the public sector. So, there is no alternative than to find more cost-effective ways to ensure these service deliveries. The digital (or e-) revolution holds the potential to increase the quality of citizen services and increase accountability, transparency and efficiency. Bangladesh in recent times, takes various initiatives to benefit from ICT. However, the effectiveness of this initiatives and its’ impact on present service delivery scenario and citizens experience – the end user of such initiatives are yet to explored in Bangladesh. In this we paper, we will try to evaluate the progress from these initiatives and explore these unexplored questions. Literature Review E-Governance E-governance is the most attractive, interesting and growing phenomenon and has become one of the central parts of administrative reform and good governance (Moon, 2002). According to the E-Government Act of 2002, it is the use by the government of Web-based Internet applications and other information technologies, combined with processes that implement these technologies, in order to enhance the access to and delivery of government information and services to the public, other agencies, and other government entities; or to bring about improvements in government to...
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...Abstract E-government is increasingly becoming a fundamental tool for enhancing public administration. This paper discusses e-government’s implications on public policy formulation and implementation in Kenya. In addition, the challenges of adopting technology and organizational change are examined. Research conducted outside Sub-Saharan Africa showed that information and communication technologies (ICTs) have the potential to enhance efficiency, policy effectiveness, citizens’ participation, and democratic values. Based on the concept of democratic values, the paper explores how e-government impacts the political agenda, rule making, and public service delivery. The central argument is that e-government is not only a tool or platform that enhances delivery of public services but also has the potential to reform the way policies are formulated and implemented in terms of efficiency, accountability, transparency, and citizens’ participation. The Key findings show that the Kenyan government has failed in disseminating information about e-government, sensitizing Kenyans on how to make use of technology to access government services, and providing incentives to encourage use of technology. Hence despite the advantages touted globally for implementing e-government, literature showed no evidence that any of the Kenyan e-government’s objectives: enhancing delivery of public services, improving information flow to citizens, promoting productivity among public servants, and encouraging...
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...E-Governance for Rural Development Swati Bhatt Sr. Lecturer (Marketing Area), Dept of Management Studies India is a land of diversity. This diversity spans across culture, tradition, language, geography and the economic condition of the people. It is a nation that has a significant number of people who are below the minimal socio-economic benchmarks. This includes rural and urban poor, women in rural areas, street children, people belonging to historically disadvantaged castes and people living in less developed areas. The vulnerability of these sections of society has increased with globalization and this section is prone to become even more marginalized - economically and socially. Successive governments have committed themselves to addressing these divides, but effective implementation of various economic development programmes aimed at individuals belonging to these sections of society has proved an elusive goal. During the 1980s and early 1990s, initial attempts towards e-Governance were made with a focus on networking government departments and developing in-house government applications in the areas of defence, economic monitoring, planning and the deployment of IT to manage data-intensive functions related to elections, census, tax administration etc.80 These applications focused on automation of internal government functions rather than on improving service delivery to citizens. Over the past decade or so, there have been islands of e-Governance initiatives...
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...E-government Experience in Mexico In just four years, Mexico prepared, launched, and implemented an e-government strategy that put the country among the top performers of online services in the world. For President Vicente Fox Administration, innovation is a priority. Citizens have been placed at the center of government daily activities in order to regain their trust, and the challenge is that every public institution has to contribute to build a government that works like all Mexicans want. This creates a gap of need for methods, procedures, and new culture to drive the changes. The Mexican government is searching for ways to integrate e-government in a broader reform that defines e-government as a tool to improve the quality, transparency, and efficiency of government and public services. The government’s vision: “A Government that works how we all want” seeks for modernization of delivery of government services and information, and, more importantly, transformation of the citizen-government relationship. The objectives set were: transparency and accountability, quality, and efficiency that would facilitate the strategies of anti-corruption, public service improvement, regulatory reform and cost efficiency, all of which will create a sustainable e-government. Mexico began by focusing on the widespread application of ICT, the dissemination of information and the production of as many online services as possible. This contributed to an international...
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...E-GOVERNMENT E-government provide the information through technology without using overcome the physical bounds of traditional paper and physical based systems to enhance the access and give benefit to citizens, business partners and employee. E-government improves the delivery of government services to citizens and help increased transparency to better manage a country’s social and economic resources for development. E-government provide the new style of leadership, news of strategic management, new ways of transacting business, new ways of listening to citizens and communities and new ways of organizing and delivering information. E-government services aims to make interaction with citizens, business, government employee, government agencies and other governments more convenient, friendly, transparent, inexpensive and effective. E-government is establishment of long-term for all organization to improve strategic of fulfilling citizen needs by transforming internal operations such as employee, technology and work flow management. The result of e-government should efficient on their delivery and services to citizens, business, government employee and agencies. For the citizens and business, e-government is easy procedure and accelerates of the approval process. And for the government employee and agencies, it easy collaboration between agencies to ensure appropriate and timely decision making. The Developing World has identified five goals commonly pursued for e-government...
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...EJISDC (2004) 18, 1, 1-24 E – GOVERNMENT FOR DEVELOPING COUNTRIES: OPPORTUNITIES AND CHALLENGES Valentina (Dardha) Ndou Department of Business Administration University of Shkoder, Albania ndou@hotmail.com 1. INTRODUCTION The explosion of digital connectivity, the significant improvements in communication and information technologies and the enforced global competition are revolutionizing the way business is performed and the way organizations compete. A new, complex and rapidly changing economic order has emerged based on disruptive innovation, discontinuities, abrupt and seditious change. In this new landscape, knowledge constitutes the most important factor, while learning, which emerges through cooperation, together with the increased reliability and trust, is the most important process (Lundvall and Johnson, 1994). The competitive survival and ongoing sustenance of an organisation primarily depend on its ability to redefine and adopt continuously goals, purposes and its way of doing things (Malhotra, 2001). These trends suggest that private and public organizations have to reinvent themselves through ‘continuous non-linear innovation’ in order to sustain themselves and achieve strategic competitive advantage. The extant literature highlights the great potential of ICT tools for operational efficiency, cost reduction, quality of services, convenience, innovation and learning in private and public sectors. However, scholarly investigations have focused primarily on the...
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...access to information and communications brings greater social progress. She also talked about e-ASEAN framework and the Cambodian integration. Since Cambodia is an agriculture country, their government create e-Agriculture for the use of farmers. The farmers can use it to know information about the price they produced, the markets...
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...form of citizen rights. These ideas became known as the social contract theory of citizenship, individuals do their part and the nation or state does its part. In the city state of Athens the emphasis was more on the citizen’s responsibility then the government doing their part. Athenians who did not participate in voting, political debate and holding office were considered not to be citizens for not partaking in governmental affairs. Which further emphasizes my point that Athenians and their government were much more efficient and equipped to handle important issues in their city-state than the Roman Republic....
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...Progress Report to the American People OPEN GOVERNMENT “My Administration is committed to creating an unprecedented level of openness in government. We will work together to ensure the public trust and establish a system of transparency, public participation, and collaboration. Openness will strengthen our democracy and promote efficiency and effectiveness in government.” —President Barack Obama, January 21, 2009 TRANSPARENCY. PARTICIPATION. COLLABORATION. Table of Contents Let the Sun Shine In : Welcoming a New Era of Open Government Creating an Open Government in Practice The Open Government Directive: Hardwiring Accountability Open Government: Committed to Changing How Things Work Appendices Appendix 1: The Open Government Initiative: The Unprecedented Consultation Process that Shaped the Open Government Directive Appendix 2: Cabinet Department Open Government Projects in Service of National Priorities Appendix 3: Select Transparency Milestones Appendix 4: Select Participation Milestones Appendix 5: Select Collaboration Milestones 1 2 8 9 12 12 13 18 19 21 Let the Sun Shine In : Welcoming a New Era of Open Government For too long, the American people have experienced a culture of secrecy in Washington, where information is locked up, taxpayer dollars disappear without a trace, and lobbyists wield undue influence For Americans, business as usual in Washington has reinforced the belief that government benefits the special interests and the well connected...
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...tory of e-govCHAPTER - III HISTORY AND DEVELOPMENT OF e-GOVERNANCE 3.1. Introduction Information and Communication Technologies can enhance the transformation of work culture by serving a variety of ends, better delivery of government services to citizens, improved government interactions with business and industry, citizen empowerment through access to information and participation for decision-making and more efficient government management. e-Governance is not meant only for introducing or using technological tools, it fundamentally strives to bring about a change in mindset and work culture to integrate government processes and functions to serve the citizens better. In this process, it is crucial that the capacity of government to be open to criticism as well as the application of new social contract between all stakeholders, confirming a shared responsibility on the transformation processes. The interaction between a citizen and a government agency takes place in a government office. With emerging Information and Communication technologies it is possible to locate service centers closed to clients. In all the cases public traditionally look for information and services addressing his or her needs and in both cases quality, relevance and efficiency are of paramount importance. Therefore, the establishment of e-Governance requires a good knowledge of the needs that exist in the society and that can be offered using ICT. The effectiveness of ICT in government is closely...
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...Essay : To what extent does democracy in the UK suffer from a ‘participation crisis’? Political participation is defined as opportunities for and tendencies of the people to become involved in the political process. At a minimum level this will involve voting, but may also involve active work in political parties and pressure groups. At the higher/highest level it implies standing for public office. However with regards to the United Kingdom suffering from a participation crisis, I would like to agree. Simply because, there has been a low turnout at general elections, which undermines the mandate of the government and threatens the idea that the UK is a representative democracy. Between 1922 and 1997 turnout remained above 71%. At the 2001 general election the turnout was59.4%; in 2005 it was 61.4%; in 2010 it was 65.1%; and in 2015 it was66.1%. Various people may consider the minor increase in percentage but overall there has not been a significant increase. Key forms of participation, such as voting and party membership have declined significantly over time, but other newer, faster forms have arisen and are slowly becoming more popular to the newer generations such as Referendums, particularly in Scotland. Popular engagement with the formal processes and institutions of democracy has been in long – term decline since the 1960’s. The turnout in 2001 was the lowest; this is compared to how between 1945 and 1992 it was always about 75 percent. Through this, it can be seen that...
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...The definition of power means the capacity to make others do what you would have them to do. b. Liu’s definition of civics: The definition of civics simply means the art of being a pro-social, problem-solving, problem-solving contributor in a self-governing community. c. The result of our creeping fatalism in public life is: Depressingly low levels of civic knowledge, civil engagement, and participation awareness. The whole business of politics has been effectively subcontracted out to a band of professionals, money people, outreach people, message people, and research people. The rest of us are meant to feel like amateurs in the sense of suckers. We become demotivated to learn more about how things work. We begin to opt out. d. If people don't learn power, people don't wake up, and if they don't wake up, they get left out. e. All of civics boils down to the simple question of who decides, and you have to play that out in a place, in an arena f. Liu argues the best place to practice power is the city. g. What is the challenge and opportunity in citizen power today? Do you have command of these elemental questions of power? Could you put into practice effectively what it is that you know? Question 2 Video 2: http://ed.ted.com/lessons/how-to-understand-power-eric-liu#watch a. The ability to make others do what you would have them do is called power b. Using law and bureaucracy to compel people to do and not do certain things is...
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...Citizenship is a status some or all people of a region receive from their government. Athenians and Romans had different ideas and systems of citizenship. According to “Citizenship in Athens and Rome: Which Was the Better System?,” citizens in Athens were good ones if they engaged in political debate, voting, and holding office; on the other hand, judgments of Roman citizens were based more on how he or she acted with his or her neighbors, property, and family. In my opinion, Athens had the better system of citizenship. Firstly, according to Document E, in Athens, all citizens were allowed to participate in assembly meetings; this gave the citizens more control over their own government. Secondly, according to Document D, the Athenians used the process of ostracism,...
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...classed as "undemocratic". The concept of "democracy" is contestable. It is understood by many people to mean a form of government in which a significant portion of the governed society has a franchise to elect members of the governing body. Other observers would argue that a "true" democracy is a system of government that embraces a universal adult franchise. While flaws exist in all democratic systems of government, most advocates accept Churchill's dictum that contemporary democracy as we know it is the least bad of all systems of government. What is democracy? The popular understanding of the term "democracy" is that there are three basic forms: direct, representative and constitutional. Direct democracy is a form of government in which the right to participate in making political decisions is exercised directly by all citizens, acting under procedures of majority rule. In large states, direct or participative democracy is not possible. Representative democracy is a form of government in which the citizens exercise the same right of participation in making political decisions, not in person but through elected representatives. However, different representative political structures can produce substantially different outcomes. There is no simple formula for democracy that can relate popular preferences to political outcomes in complex systems of government. Plato's fear that the momentary majority could implement policies that would disadvantage a minority, is always a possibility...
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