...University of Phoenix Material Communication Process Complete the table below. Review the steps of the communication model. Describe each step using your own personal or business example in paragraph form. Review pp. 10 & 11 of Ch. 1 of Business Communication Today for more information. Steps of Communication Model Personal or Business Scenario Work place as a carpenter. 1. Sender has an idea. I think that pre painting materials prior to installation will increase productivity on the jobsite 2. Sender encodes the idea in a message. If we take the time to pre paint materials, I think it will make installation easier and faster, since we will not be painting close to the house which takes more time to make sure we do not get paint on the house. 3. Sender produces the message in a medium. I decide to convey this message to my supervisor via verbal communication. 4. Sender transmits message through a channel. Hey Anthony, what do you think of pre painting the materials prior to installing them to the house? This way we prevent the possibility of getting paint on the house and by doing this we will expedite the painting process. 5. Audience receives the message. Anthony takes a minute to think about the information I just delivered. 6. Audience decodes the message. Anthony assigns the meaning of the message to the current project we are working on. 7. Audience responds to the message. Anthony responds with a question; “how much time do you think it will...
Words: 302 - Pages: 2
...Ethics and Credibility COM/295 Ethics and Credibility When social media are used for professional purposes, teams can communicate more efficiently; companies can interface more responsively to customers, clients, and suppliers; customers and other interested individuals can be directly involved in the development of products and services; and anyone with shared professional interests can communicate easily. 1. How would you rate the effectiveness of Toyota's Facebook presence? Do any posts make you feel more positively or negatively included toward the Toyota brand? Explain why? Toyota's Facebook presence is effective. The posts by the company shows new vehicles and or new ways of using the vehicles. They post success stories and encourage likes and shares from consumers. I feel more positively about the company because they are willing to share their information. 2. Did you find any evidence of communications to the general public? The entire Facebook page is evidence of communications to the public. There are no requirements for access to the page. Anyone can go to the site and read and or post. There are numerous likes and shares to Toyota's postings. There are many celebrities and well-known individuals that are liking or sharing on the page. 3. How effective was the communication in terms of establishing credibility? If not, what approach would you suggest the company take to communicate to the public to gain credibility...
Words: 530 - Pages: 3
...Technology and Communication Our learning team picked four different types of communication that business now days are using and we believe that they are going to continue using throughout many more years, due to that fact that these forms of communication have been in use since the 90s and they keep upgrading and getting better. The four forms of technology that we picked are emails, text messages, conference calls and videoconference. Even though each one of them is different from each other, but sometimes they go hand to hand. Now I would describe each one of them: 1- Email: in business can be used for internal company communications, marketing purposes and coordinating with business partners, suppliers and customers. Some common advantages of business email over traditional mail or telephone communications are cost reductions, lower overhead and speed. The company I work for at this moment, we rely a lot on emails because of the speed and also the reliability of such medium. 2- Text messages: The use of text messaging for business purposes has grown significantly during the last few years. As companies seek competitive advantages, many employees turn to new technology, collaborative applications, and real-time messaging such as SMS, instant messages, and mobile communications. Some practical uses of text messaging include the fuse of SMS for confirming delivery or other tasks, for instant communication between a service provider and a client, and for...
Words: 475 - Pages: 2
...CNN vs. Fox News ENG/220 March 3, 2014 CNN vs Foxnews There are a number of news outlets currently available online, but no two are as big as CNN.com and Foxnews.com. These two media giants control most of the coverage on news stories circulating the globe. Although, nothing is covered as heavily as the presidential election in the United States. The two websites, and their affiliated television channels have hosted multiple debates and both have nearly twenty four seven coverage of the current national election. For most individuals, this would be the end of the two media giant’s similarities as they are considered to be very different ideologically. One author states, “In their coverage of the invasion of Iraq, CNN and FNC broadcast two distinct ideological news cultures.” (Silcock 2008). The writings to follow, will take you on a journey of the key differences and similarities of these two successful companies. Similarities CNN.com has long been regarded as a more liberal sources than its counterpart Foxnews.com, this may be true in some instances, but certainly not all. While most people would disagree with that statement, it is relatively closer to the truth than thinking that CNN is a very liberal source. In most instances online, the two sources have very similar headlines, and their stories are much closer to being aligned than one would expect. For example, on CNN.com the main headline is “Trump is a fraud,” whereas on Foxnews.com it is “Trump, Romney feud erupts...
Words: 858 - Pages: 4
...Lowry vs. Walmart Learning Team A Com/295 June 6, 2016 Lowry vs. Walmart There are times when people do not feel right about a given situation and are compelled to disclose this information to the company, but this time, it did not turn out in the employees favor. "But I acted in good faith, just pointing out that there might have been some wrongdoing," said Lowry. During her day-long orientation that focused mainly on ethics, she was instructed what to do if someone had an idea that there was something unethical going on. Lowry now finds herself looking for a job so that she can continue to support her two children. This is not the first time Wal-Mart has been under scrutiny for controversial Ethics Violations or Defamation of Character suits. She should not be forced out of her position. According to "To Whom Does an Ethical Business Owe a Responsibility" (2004), four groups of people are generally responsible for the success of a business: Employees, customers, the community, and shareholders". In Wal-Mart vs. Lowry, Wal-Mart has an obligation to their employee. Why send her through the process of having to apply for a position in another department when she is already and employee? This is not only unfair to their employee but unjust. This unethical matter is now a public matter. Knowing how Wal-Mart has treated their own, who was only looking out for the company, does not look good to dedicated consumers. Wal-Mart has an obligation to...
Words: 568 - Pages: 3
...Week 2 Knowledge Check Study Guide Concepts Mastery Score: 11 / 12 Questions TECHNOLOGIES FOR BUSINESS 100% 1 100% 2 3 100% 4 5 6 80% 7 8 9 100% 12 COMMUNICATION PLANNING BUSINESS MESSAGES BUSINESS COMMUNICATION WRITING BUSINESS MESSAGES COMPLETING BUSINESS MESSAGES 10 11 Concept: TECHNOLOGIES FOR BUSINESS COMMUNICATION Mastery 100% Questions 1. Email communication A. is characterized by low control. B. is characterized by little coordination. C. is a rich communication medium D. incurs high cost Correct: The Correct Answer is: B. 1 Concept: PLANNING BUSINESS MESSAGES Mastery 100% Questions 2 3 2. Which of the following is the first step in the AIM planning process for developing influential messages? A. Idea development B. Message structuring C. Audience analysis D. Message review Correct: The Correct Answer is: C. 3. In the context of the AIM planning process, which of the following tends to be the single most important planning step for many messages? A. Identifying reader benefits and constraints B. Making the message easy to navigate C. Estimating your credibility D. Ensuring the communication is fair Correct: The Correct Answer is: A. Concept: BUSINESS COMMUNICATION Mastery 100% Questions 4 5 6 4. George, the marketing manager at Regal, believes...
Words: 793 - Pages: 4
...accurate and reliable. This guide is to help assess reputable websites. Surfing the WEB There is a lot of information available on the World Wide Web today. Deciphering what is accurate and creditable requires a closer look. When accessing information, these steps should be followed. First, locate the authors name, look for any credentials, locate the contact information, and what authority does the author have on this topic. Second, take note on who published the site, what links are connected to it and at the bottom of the web page look for the date of publication. Examine the domain or URL. Dot gov means a US government site, .mil means a US military site, and .edu means an accredited post secondary educational institution. Dot com means a commercial for profit site, .org means a noncommercial, not for profit entity, .net means a computer network, and .int means an international organization. Lastly, determine the sites purpose. Is it trying to sell something, persuade you, or just providing you with information. Investigating the areas will aid in evaluating websites. The author may have a PhD or be a professor but that does not make him and expert on topics not related to the field of practice or study. Taking not on the publishers helps determine the motive and correlation to the author. Looking at the date of publication helps determine how recent the information is and when last updated. Scenario and Recommendations A patient whom is 58 y/o has developed a...
Words: 586 - Pages: 3
...Individual Analyzing Internet Sources Week 2 What did you learn? I learned more than I expected from the Pearson student lab activities. In the first activity I knew most of the information presented, but in the second activity I learned quite a bit about researching a topic. I did not know that the URL .org is no longer limited to a non-profit or research organization; which makes it harder to use that as a reliable resource but it can still be useful. I learned it is important to look for non-bias opinions, information with publish dates are resourceful, research based, and the best domains to find good information on are .org, .gov, .mil, and .edu. Although just because the site has one of these domains it does not mean the resource is accurate or correct necessarily. What did you not learn? Well as I said in the previous paragraph in the first activity most of the information that was present I acquired before. The comparison between the library and the internet are basic knowledge to most people. The Library is based for research purposes, with trained staff to help you, but closes at certain times. The internet has multiple reasons for use, with no trained assistance, but it never closes. They each have great traits that can be used for study. I also knew it is not safe to purchase items online you must be careful when doing this. You need to do research and make sure the site is reliable. Some people think because a paper has a title and author that it is true but...
Words: 308 - Pages: 2
...ntroduction Since the introduction of dot.com companies in the late 90's to the way we do e-Business in today's market. Dot.com companies were a collection of start up companies selling products or service using the Internet. e-Business on the other hand is opening new avenues of collaboration in the apparel and retail industries, and companies across the supply chain. They proliferated in the late 1990's dot.com boom, a speculative frenzy of investment in Internet and Internet-related technicial stock and enterprises. The name derives from the fact that many of them have the ".com" internet top level domain suffix built into their company name. (Remember why the dot. com companies tanked?) Modell's Sporting Goods is the nation's oldest, family-owned and operated, retailer of sporting goods, sporting attire, for men, women and children wear and brand name athletic footwear. Modells.com (e-Business) currently offers a large collection of products from top name brands in the sporting goods and clothing business and has prospered from its e-business. Modell's has taken full advantage of its e-business opportunity like most of the dot.com companies but survived the rise and fall of the boom. The electronic medium (Internet) has reduced or eliminated many costs associated with doing store front business. For example: investment in real estate and facilities are reduced, and certain administrative costs related to these stores have been eliminated. Moreover, the accomplishment...
Words: 743 - Pages: 3
...Unformatted text preview: Week 1 Knowledge Check Study Guide Concepts Mastery BUSINESS COMMUNICATION Questions 100% 1 2 100% 6 7 80% 8 9 100% 13 BARRIERS TO COMMUNICATION Score: 16 / 17 3 4 5 RECOGNIZING CULTURAL 10 11 12 DIFFERENCES WAYS TO ESTABLISH CREDIBILITY IN BUSINESS COMMUNICATION 14 15 16 17 Concept: BUSINESS COMMUNICATION Mastery 100% Questions 1 2 3 4 5 1. Which of the following terms best describes the process of sending and receiving verbal and nonverbal messages between two or more people? A. injunction process B. stimulus discrimination process C. interpersonal communication process D. habituation process Correct: The Correct Answer is: C. 2. _____ is the process of interpreting messages from others into meaning. A. Reasoning B. Encoding C. Classifying D. Decoding Correct: The Correct Answer is: D. 3. All outgoing messages are encoded and all incoming messages are decoded through: A. A filter of lifetime experiences B. The process of injunction C. The trickle-down effect D. Mapping activities Correct: The Correct Answer is: A. 4. _____ is the component of active listening in which nonverbal communication plays a vital role. A. Reflection B. Retrospection C. Paying attention D. Meditation Correct: The Correct Answer is: C. 5. Reflecting is the component of active listening which entails: A. active nonverbal communication. B. approaching conversations with a judger mind-set. C. making sure you understand others by frequently paraphrasing what you're hearing...
Words: 1011 - Pages: 5
...Assignment On Conflict Management of A&S DOT COM: (story of conflict, consequences, management strategy and preventions) Prepared by: 1. RoselineAbedinRiya ID: 141-11-731 2. Mariam Binta Khalil ID: 141-11-752 3. BickramTalukder ID: 141-11-737 4. SiumSadik ID: 141-11-742 5. HosneAraShetu ID: 141-11-718 6. Abu Raihan ID: 141-11-741 Prepared for: Md Abu Jafar Lecturer & Coordinator BBA program (Uttara Campus) Daffodil International University Daffodil International University LETTER OF TRANSMITTAL August 11, 2015 Md Abu Jafar Lecturer & Coordinator BBA program (Uttara Campus) Daffodil International University Subject: Submission of Assignment. Dear Sir, With due respect, We would like to inform you that it is our pleasure and a great privilege to submit the assignment titled "Conflict Management of A&S DOT COM". This is a conceptual subject where we have tried our best to complete this assignment with our theoretical knowledge as well as analytical abilities. However, it is also true that we have some limitations in our abilities and knowledge for which. Therefore, we expect your kind consideration about the limitations of our study while assessing our assignment. Your kind advice will help us to improve our work ability. We sincerely hope that the assignment would meet your level of expectation. We would gladly clarify...
Words: 870 - Pages: 4
...if I should sit Alfred Zingale and Matthias Arndt next to each other. It wasn’t that I was worried about conflicting views, actually it was quiet the contrary, and I didn’t want them to be able to double team the other guests. Finally I decided that just because they have essentially the same opinions, I wouldn’t separate them. In my mind they come as a unit because they had co-authored a book. The place cards had been set and I made up my mind that I would do no more rearranging. I bent over the table in my grey sleeveless dress and lit the deep red candles that were extending upward out of the floral arrangement. The guests would be arriving soon and I began to think over the whole situation. Each person has written a book about the dot com industry, how they can be successful as well as how to invest wisely in one. I was hoping to learn a lot of information so I could make a good decision on whether my company would benefit from being online. These thoughts drifted through my head until the doorbell rang. I opened the door to a short plump woman with reddish brown hair in her late 40’s was standing on my stoop. She wore a pale green dress suit, but looked quite attractive. She extended her arm, shook my hand and introduced herself as Anita Rosen. As the only woman who was attending the dinner party that night, it was a given who she was, but all the same she was quite pleasant. John Cassidy was next to arrive. He looked like the typical “guy next door” type. I bet he...
Words: 2328 - Pages: 10
...Since the introduction of dot.com companies in the late 90's to the way we do e-Business in today's market. Dot.com companies were a collection of start up companies selling products or service using the Internet. e-Business on the other hand is opening new avenues of collaboration in the apparel and retail industries, and companies across the supply chain. They proliferated in the late 1990's dot.com boom, a speculative frenzy of investment in Internet and Internet-related technicial stock and enterprises. The name derives from the fact that many of them have the ".com" internet top level domain suffix built into their company name. (Remember why the dot. com companies tanked?) Modell's Sporting Goods is the nation's oldest, family-owned and operated, retailer of sporting goods, sporting attire, for men, women and children wear and brand name athletic footwear. Modells.com (e-Business) currently offers a large collection of products from top name brands in the sporting goods and clothing business and has prospered from its e-business. Modell's has taken full advantage of its e-business opportunity like most of the dot.com companies but survived the rise and fall of the boom. The electronic medium (Internet) has reduced or eliminated many costs associated with doing store front business. For example: investment in real estate and facilities are reduced, and certain administrative costs related to these stores have been eliminated. Moreover, the accomplishment of the electronic...
Words: 785 - Pages: 4
...The dot-com bubble that occured in the 1990's through the early 2000's was said to have left some major negative impressions on the world of the internet and our economy, but that is not necessarily true. Because of the dot-com bubble, there have been many great outcomes that often goes unnoticed before looking past all of the businesses and internet companies that went under when this bubble finally burst in the early 2000's. In fact, many say that the dot-com bubble and burst was actually a needed cause and effect that has shaped the internet into what it now is today. Many people believe that a lot of the websites that existed during the dot-com bubble would have had some sort of success if it wasn't for the network infrastructure at the time. The thing is, not many people didn't have access to broadband and the websites weren't getting the exposure and full potential that it could have received. This is especially true for some websites, such as Broadcast.com (Altucher Confidential, 2011). This very same thought occurred during the dot-com bubble and computer scientists and engineers realized that there was a very much needed improvement to the infrastructure of the internet. In order to correct this, many businesses in the tech industry began using tax money to lay high-speed fiber optic cables so that the internet would be more accessible in certain cities and states. This is probably one of the most beneficial things that came about from the dot-com bubble because...
Words: 917 - Pages: 4
...As Amazon, Taobao is the biggest competitor in China. It has 70% market share in China. Of course, Amazon is a very successful online business but in China it is not. Quick search—Amazon Using a fast 64 500M memory Alpha servers and excellent Internet links. Amazon's site functionality is very convenient and fast. A general product description pages about 38K, can be used in an ordinary Modem Download within 13 seconds. Customers such as the Internet provides a great convenience. In addition to searching for options, customers can also browse 23 different topics, saving time online, increasing search speed. Although there is no tradition of the online bookstore presence, but the opportunities are much easier to shop around. Taobao has the largest Hadoop Distributed computing clusters, one day add data 50TB, there 40PB mass data storage. Distributed throughout the country more than 80 nodes CDN network to support traffic over 800Gbps. Taobao search engine capable of billions of product data in real-time search, in addition to their own research and development of storage systems and file caching system, and Java middleware and messaging middleware system, which all form a huge e-commerce operating system. October 2003, Taobao on the line above a feature called "secure transactions", the seller choose to support this functionality, the buyer would give the money to Taobao, etc. After he received the goods, then money Taobao to the seller. This is now Alipay. For Amazon, except...
Words: 1217 - Pages: 5
