...Business Communication Trends Business Communications Trends University of Phoenix Melinda Wall Com/285 L. Purdie Business Communication Trends Business communication plays a major role in most of your activities that is done in your business or organization you are affiliated with. Communication is the key to success in any business or organization. A person that is a great communicator makes more money and gets plenty of attention from the superiors in the organization. Verbal also nonverbal communication are totally two different ways businesses use to communicate. Verbal requires lots of personal face to face communicating use words or speeches in an organization. Nonverbal communication does not use words at all nonverbal includes pictures, email, graphics etc. Every job you ever encounter in life is going to require communication either verbal or nonverbal. The world’s technology changes for the better daily to help more people communicate more. In the early 90’s the internet was invented and opened the door for all communication to be easier and faster. In the organization don’t ever assume you know everything do what is needed and communication is the key. Communication attracts two audiences the internal audience and the external audience. The internal audience is the audience you work with everyday people that are in the same organization as you. External audiences are mostly potential customers...
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...Business Communication Trends Melissa McKitterick Com 285 February 7, 2011 Shelby Frutchey Business communication is important in the business world because business depends on communication. Communication is one of the top qualities that are looked for in college graduates. Communication verbal, nonverbal, and written reaches audiences in both internal and external settings. In this paper the following things will be addressed what role business communication play in day-to-day activties at work, How does business communication help manage daily work activities. What trends have been seen at my current job and what message types result form these trends Communication is a requirement in all areas of the business world. Communication is how people transfer information to one another. People must plan, motivate, provide services and products, persuade and bill customers through communication. Communication is used to build working relationships. These tasks would be impossible to complete without communication. Verbal communication uses words and examples are face-to-face, phone conversations, informal meetings, text messaging, blogs, websites, email messaging, memos, presentations, letters, and reports (Locker & Kienzler, 2008). Nonverbal communication does mot use words and examples are pictures, computer graphics, and company logs (Locker & Kienzler, 2008). Communication is used to solve problems, deliver information, and provide feedback (Locker & Kienzler...
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...Business Communication Trends Business Communication is not static but change rapidly with events and time. According to Locker and Kienzler, “Business depends on communication. People must communicate to plan products and services; hire, train, and motivate workers; coordinate delivery; persuade customers to buy; and bill them for the sale. Communication is the way people get their points across and get work done” (2008). Business communication has to do with almost everything that we are engaged with in our daily activities with clients, friends, colleagues, co-workers, and people we interact with in the bus, train and roadside. This paper would explore business communications activities in the work place; how communications help me manage my daily work activities; communication trends seen in my workplace; and the results of these trends through the message types. Business communication is an on-going process in my day-to-day activities in my workplace. I work for Dakota Communities Incorporation, a health care organization with 85 group homes, and five assisted living homes in different counties and cities. They house about 3,200 old people (senior citizens) and several other people with disabilities. Communication is one of the most vital functions that link every department in our organization together that brought about the success and stability of the company. I work as a senior advocate in one of the assisted living homes, and my duties among other functions...
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...Communication Theory Paper Phoenix University Introduction Communication theory is the study by which information passes from one medium to another (Griffin). Communication theory is important for all businesses to understand, because without communication in the organization, business plans and strategies will be unsuccessful. Communication between workers is important so that the organizations goals are reached in order to be successful. Communication theory aim is to focus on ways that communication can travel from one person to another. Communication includes direct communication, mail, phone, and computer. Team Communication Communication is an activity that can be in a form of speaking, reading, writing, listening, and gestures. The reason behind communication is to gain a response from a person or persons to where a thought is delivered. Communication is the most important part of having a successful organization. Team communication is the key in my organization being that they deal with clients and patients that are receiving benefits through workers compensation. The way the organization works is different group’s works with certain clients being hospitals or transit. Being that the organization has several clients that are through local hospitals each group works together to gather information from the clients on a particular claim. The form of communication used most is email and telephone. In order for the business to be successful in determining...
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...INTRODUCTION In order for any business organization to thrive, whether large or small, effective communication is very essential. So the success of a business organization is greatly dependent on how effectively the members of that organization communicate. Whatever position one stands for in an organization, communication skills are required extensively. Among many other tasks of a manager in an organization includes ensuring order and understanding between the employees. And this is only possible by practicing effective communication. So, as a Manager of a company like Urembo ltd Company I would take the following steps in order to achieve my goal. Enforce good listening skills Good listening skills are attributed to a successful communicator. Listening to people shows interest and increases the chances of understanding between the communicators. Communication is not a one way thing, so you talk but you listen as well. For example, listening to customers and their complaints enables an individual to solve problems and avoid un pleasantries and the same applies to managers who listen to lower level individuals as they could gain knowledge from them and acquire new ideas that would help the organization to grow and develop. So I would enforce my employees to be good listeners to the customers, themselves and to their senior staff. I would also work on my own listening skills as well because communication doesn’t just work on one side, it works both ways. Ensure strong...
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...SUBMISSION: Question two; Part A. Internal communication refers to all communications that take place between members of an organization and which occurs at all levels as well as all organizational units of the organization. Internal communication has a keen focus on the announcement of the management conclusions and packaging of all management thinking into messages for distribution on a wider scale to the “troops”, Quirke (2008). Internal communication can as well be simply defined as the sharing or exchange of information within an organization to enhance the success of the business and effective communications among all participants within the organization. Internal communications have also been called internal relations (Cutlip, Center & Broom, 2006) as well as internal public relations (Kennan & Hazleton, 2006; Kreps, 1989). Internal communication within an organization may occur through speech and other internal communication tools such as Instant Messaging, Forums, Blogs, Twitter, Social Networking, mail, telephone, fax, radio, paging, closed circuit television, computer networks and internet connections as well as via electronic mail. My analysis of the later will center on Oman Oil Company S.A.O.C. (OOC), a high profile company in the energy sector located in Sultan of Oman and which is wholly owned and managed by the Government. Key to my subject is the identification of the various types of internal communication used by the Company with a keen focus on the...
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...Motivation, Stress and Communication Dr. Gail Ferreira BUS 520- Leadership and Organizational Behavior May 13, 2012 Introduction A job description is a written statement of what the worker actually does, how he or she does it, and what the job’s working conditions are. Most job descriptions contain sections that cover the following: 1. Job Identification 2. Job summary 3. Responsibilities and duties 4. Relationship 5. Standards of Performance The job identification section contains several types of information. The job title specifies the name of the job such as supervisor of data processing operations, marketing manager, or inventory clerk. The job summary describes the general nature of the job, and includes only its major functions or activities. The responsibilities and duties list the job’s major responsibilities and duties. The relationships statement shows the job holder’s relationship with others inside and outside the organization. Some job descriptions contain standards of performance section. This lists the standards the employee is expected to achieve under each of the job description’s main duties and responsibilities. This paper will address the following topics: * A brief job description for a position within the company I researched that I would like to fill. * Discuss ways that goal setting could be used to motivate my performance after I fill the position * Analyze my reactions to stressful situations and discuss...
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...Junior Colleges of the Western Association of Schools and Colleges (ACCJC-WASC). The then Western Career College was acquired by Big University, Inc. in 2008 and underwent its most recent name change in 2010 to XXX College. Description of problem Even though XXX is owned by Big University, Inc. and is part of the XXX Colleges Group, it still operates autonomously, with a few exceptions in regards to Human Resources and employee benefits. As part of their accreditation process, XXX has developed a communication policy to ensure there is adequate flow of information in their organization, and that information flows both up and down the organizational hierarchy. I began my career with XXX in 2010 as a part-time instructor. In 2012, I was promoted to Program Director and now supervise the instructors who teach our program. My promotion involved moving to a new campus location. Upon my arrival at the new campus, I was immediately impressed with the level of communication the organization encourages on a...
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...Does Communication Matter? Lori Horak COM425 - Communication in Organizations Patricia Mader February 15, 2013 Introduction In this paper I will be discussing my thoughts in regards to communication in the scientific field and whether I feel communication is necessary in every field. I will also be discussing the type of organization I would like to work for and how having strong communication skills will help me within that field. Does Communication Matter In the article “A tool kit for the real world” Alison Motluk talks about communication and “making yourself understood.” She uses the example of scientist and how they are capable of presenting material to large groups of people but when it comes to communicating with people outside of the scientific world they struggle to convey their messages. I found this article quite amusing as I believe it is not just in science, but in the medical world, technology, public schools, corporate America; and in life in general, people just don’t know how to effectively communicate. In the public school sector for example, being the mother of three young children I find myself frustrated with communication in our school system. Not only are my children not being taught how to communicate, they are not even being taught how to write. Their assignments are all done on the computer, they no longer have text books to read from, it’s all done on line and if you were to...
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...Effective Communication Danita Rowel HCS/ 325 Monday, August 31, 2015 Instructor: Dr. Lisa Jones Effective Communication Communication is a very important aspect in organizations. In this paper I will discuss an organization model and different techniques used to help become successful (Buchbinder, 2012). In order to become successful within an organization, one must be able to communicate internally and externally. Without effective communication, an organization can fail in so many ways. There are many ways an individual can fail in communicating with other staff members. Teamwork plays a major role in effective communication. Effective Teamwork Effective teamwork is very important in organizations. One great way to help with communication is working in teams with different ethnicities and nationality. A team must be able to work together effectively to achieve goals and purposes. In healthcare, teamwork is required to perform great quality care. Even physicians must practice teamwork, because they rely on their nurses to help deliver care. There is no physician known that can run a practice alone without the help of others. In teamwork, one must be able to lead, be committed, and understand the aspects of the job. By performing these methods, the team members can learn how to achieve higher level goals and deliver member satisfaction. There can be the best outcome ever when pulling together as one in an organization. I believe that the best organizational structure...
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...| Improving Communication Processes | Jessica Ohl 920 North Broad Street Ext, Grove City, PAJessica.Ohl09@gmail.com717-476-3089GM591-Leadership and Organizational BehaviorProfessor Trina Greer | 2/19/2012 | | Introduction The organization that I chose for the topic of discussion for my final project is The Management Alliance, Inc. The Management Alliance, Inc. is a non-profit, full-service association management company serving national, state and global associations. We provide everything from complete management to outsourcing solutions to help your association thrive. Some of the associations that we manage are the Maryland Veterinary Medical Association, National Association of State Farm Agents, and International Association of Special Investigation Units. I am an Association Coordinator for the Maryland Veterinary Medical Association; I am in charge of membership retention, invoicing and fees. I also set-up the continuing education seminars for veterinarians so that they are able to obtain the required credit hours that are needed on a yearly basis to keep their veterinary license. The Management Alliance works extremely hard to up-keep our customer satisfaction and in order to do this our number one concern is communication processes within the organization as well as with our customers. We have always been known for our great customer satisfaction and our one-on-one time with our association members. The Management Alliance was established in...
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...Communication is an essential system in all organizations. Organizations depend on all aspects of communication from verbal to nonverbal to perform their daily business functions. An organization also depends on all communications being properly encoded and decoded to ensure that all communications are understood by the respective audience. A prime example of communication at the workplace brings Enron to mind. As described in our textbook, “Enron executives invested an incredible amount of time and energy , and literally spent millions of dollars on accountants and lawyers, in order to make their activities so complex they were not likely to be discovered, much less understood or successfully prosecuted against” (Hamilton, 2005, p. 32). I like this example because it clearly demonstrates how their complex practices led to very poor communications with the rest of the world. Enron’s complex practices were quite effective in fooling everybody but god for many years. My point here is to demonstrate just how powerful communication can be in organizations. Communication is important in all levels of an organization. For example, co-workers may communicate amongst themselves. Effective ways to do so obviously depend on the environment. If it is a noisy factory, verbal communication would be ineffective so employees may communicate nonverbally with hand signals, gestures, or facial expressions. Employees also need communication with their bosses, this can be done in...
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...Business Communication Audwin L. Johnson (Aj) Com/285 August 2, 2010 Dr. Cheryl Lentz Business Communication Business communication is a critical element in my line of work. My section supplies a service to another section in the form of recordable media. My section is responsible for the insertion of the media into devices to be analyzed later. To accomplish this task my section must know when it is needed to be installed, removed, and transported to be analyzed. To find this information we must communicate with the section that does the scheduling. In turn the scheduler must communicate with the section that operates the equipment that my section inserts the media in to. After the installation and use by the operator, my section then retrieves the media and transports it to the analyzers. If there is a broken link in the chain of events, we may fail to insert the media or worse, we may never retrieve the media which may result in a security violation. My daily work activities are based on when the media is required and how long it is required. Once that information is known we can plan everything else around this. If the operator has issues with the equipment, the message also needs to be relayed to my section because we also service the...
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...COMMUNICATION WITHIN THE WORKPLACE Beverly Mallett-Hamer A Research Paper Submitted in Partial Fulfillment of the Requirements for the Master of Science Degree in Training and Development Approved for Completion of 4 Semester Credits THRD-735 Field Problem in Training and Development Dr. Katherine Lui Research Advisor The Graduate School University of Wisconsin-Stout August 2005 The Graduate College University of Wisconsin-Stout Menomonie, WI 5475 1 ABSTRACT Mallett-Hamer (Writer) (Last Name) Beverly (First) (Initial) Communication within the Workplace (Title) Training and Development (Graduate Major) Dr. Katherine Lui (Research Advisor) August 2005 (MonthfYear) 42 (No. of Pages) American Psychological Association (APA) Publication Manual (Name of Style Manual Used in this Study) Communication is the process of sharing ideas, information, and messages with others in a particular time and place. Communication includes writing and talking, as well as nonverbal communication (such as facial expressions, body language, or gestures), visual communication (the use of images or pictures, such as painting, photography, video or film) and electronic communication (telephone calls, electronic mail, cable television, or satellite broadcasts). Communication is a vital part of personal life and is also important in business, education, and any other situations where people encounter each other (Encarta, 1998). The purpose of this study was to...
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...Any organization large or small depends on the hard work of its employees to be successful. This is why communication is vital to the organization. With communication, employees can coordinate their efforts with other employees and managers to make their hard work seem almost effortless. One of the biggest reasons a company fails is ineffective communication among employees as well as supervisors and upper management. If the staff has not been made aware that there is a goal to attain, they certainly cannot contribute to accomplishing it. Several methods of communication exist to efficiently communicate within any organization. In my organization, emails messages are largely used to communication inside and outside of the organization. Although, email is somewhat informal, it is the quickest and most effective method of sending and receiving messages and they can also be considered a formal method of communication, depending on the contents and whether or not there is any formal correspondence attached. Email can involve one-to-one communication, but it also supports one-to-many transmissions in which the same message can be sent to lists of people (Reddick and King, 2001:24). Scheduling conferences and meetings, changing policies and procedures, keeping employees and staff apprised of any changes, and sending and receiving formal documents are just a few of the things email is used for in my organization. Email also works tremendously well when collaborating on a project. However...
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