...Improving my listening skills at work would increase the effectiveness of my communication because the person or people that are talking to me or trying to explain something to me will know that I am being attentive they will know that they can trust that I am hearing what they are saying, understanding what they are saying, and most importantly hear what they are saying. I know that if my managers know that I am actively listening it could definitely have positive outcomes on where I want to be in my career. The main strategy of effective listening that I think I need to personally work on would be “Mindful” (Wood p 160). In my work situation being mindful would be me learning to in our group meeting situations to let people speak all the way through even if they are totally off topic, not to try and dominate the talk stage. At work I would also want to work on my “active listening skills” (wood p160) which I know is hard work but it will force me to ask questions and let the other person know I am interested in what they are saying and I am actually taking it in. It would also force me to ask questions because I know myself personally, if I am not actively listen my mind wanders on to other things and I won’t ask questions and I won’t retain a word that was said. These same techniques can help me in my personal life as well because a lot of times my husband will have important information that he needs to discuss with me, and to be honest with you I would really only use my...
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...Why Communication is needed in the Workplace? Abstract Communication plays a crucial part in the realization of any workplace program or policy and aids as the foundation for healthy workplace practices. In all jobs there are going to be various challenges that people face each and every day. One of the most important is how communication is done in the work place. When there is information that you consider to be important it needs to be conveyed clearly and directly. When you are communicating in the work place, it will be most effective if it is clear, consistent and personal. When possible it should be shared in person so that physical cues like eye contact and body language can communicate your thoughts. Why Communication is needed in the Workplace? Workplace communication is the transmitting of information between one person or group and another person or group in an organization. It can include emails, text messages, voicemails, notes, etc. (Lombardo, 2003). Of all the problems that tend to manifest through the day, many are caused or at least could be prevented by using better communication practices in the workplace. With the upswing of know-how there is no way that all people can communicate effectively the same with everybody and there are a few things that all people can do in order to adjust communication in the work place (Osborne, 2003). For certain employees this can mean that an email is satisfactory and for others a direct communication will...
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...Communication: The study if communication within an organization Table of Contents Introduction o The importance of communication Tools of communication o Which forms of communication to use o Which forms work best Know your Audience o Understanding who your audience is Communication Barriers o Where communication barriers exist o What are you trying to say Follow up o Following up your communication is essential Conclusion Executive Summary Effective communication in the workplace today is essential. Knowing who you are communicating to, and the message you want to convey is important. Making sure that you have to appropriate tools to do this is just as important if not, more important, because if you don’t have the right tools, it won’t work. Make sure that the audience you are communicating with knows that you not only conveyed your message, but you also heard what they had to say, by doing a follow-up communication. Because so much time is spent in the workplace, being an effective communicator will make for a cohesive, and effective workplace. Introduction Effective communication is essential to the success of any business organization. Communication within the workplace is sometimes overlooked and not thought to be an important aspect of the work environment. Because the average working person spends twothousand and eighty hours a year at work, and whether you are the manager or the subordinate it is crucial to have good...
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...Communication Errors in the Workplace Communication is very important in the workplace, without communication it can cause a lot of problems in the work force. It takes every last person to be involved with this problem. You need to make sure that you have enough staff to do the job, especially when you are working in a hospital, doctor’s office, or a nursing home or any job. Communication starts with you. Why is it so important to have good communication in the workplace? What can we do as a team to make sure that communication is happening in the workplace? When you communicate with your co-workers it makes the work place a little bit easier to work in and people will feel more comfortable on talking to others about the issues that they may be having at work. Examples of errors in the workplace are; poor listening skills, communication is a two-way street, listening can often be more important than speaking in a workplace conversation. Communication skills must be practiced to be effective. Phone communication is another way poor communication can happen. There isn’t any body language involved, but the tone in the voice over the phone, or sarcasm, can be highly ineffective and misinterpreted when not accompanied by facial expressions. Conflicts are going to happen in a work place and this makes the workplace an uncomfortable place for employees to work. When there is conflict in the work place it can be easily resolved or it can be ignored by everyone and this...
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...Motivation, Stress, and Communication Chantey Strayer University BUS520 June 12, 2012 DR. Edward Olanrewaju Abstract In the paper discussed will be a description of a chosen position with a desired company. Described will be ways that goal setting could be used to motivate performance after filling a position. In the paper analyzed will be the reactions to situations and discussed will be the steps that can be taken to manage the stress associated with the new position. Presented will be how to address nonverbal and cultural barriers to communication. The company researched will be Lincoln Financial Group which is a diversified financial services organization with a strong focus on four core business areas- life insurance, annuities, defined contribution, and group protection; and three distribution platforms- wholesales, retail, and worksite. Create a brief job description for a position within the company you research that you would like to fill. The brief job descripition I have put together is as follows: HR generalist will partner with the Group Protection business function and develop and execution of HR strategies to support business goals and objective. Some of the HR focus and initiatives for this role will include HR organizational development, policies / processes, talent Primary Responsibilities include (Lincoln Financial Group , n.d.): * Provide HR support and guidance to Group Protection clients. * Implement organizational development process...
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...For Immediate Release Gays and Lesbians Face Persistent Workplace Discrimination and Hostility Despite Improved Policies and Attitudes in Corporate America Findings of New National Survey by Witeck-Combs Communications/Harris Interactive to be Presented at Out & Equal Workplace Summit in Orlando on Friday, September 13 Rochester, NY— September 12, 2002— Two out of five gay and lesbian adults in America’s workplaces report facing some form of hostility or harassment on the job, according to a new national study conducted by Witeck-Combs Communications and Harris Interactive®. Moreover, almost one in ten gay and lesbian adults state they were fired or dismissed unfairly from a previous job or pressured to quit a job because of their sexual orientation. In addition, when over 2,000 Americans surveyed were asked which groups of people in society they perceive experience discrimination in the workplace, such as being fired, harassed or denied a promotion, almost three quarters (73%) answered ‘gays and lesbians’ – the second highest survey response, just behind ‘older adults aged 65 and older’ (78%). Other groups mentioned as vulnerable to workplace discrimination included ‘people with disabilities’ (68%), ‘women’ (65%), ‘African Americans’ (61%), ‘Hispanic Americans’ (60%), ‘Muslims’ (60%), ‘Asian Americans’ (44%) and ‘Jews’ (39%). The far-reaching online survey was commissioned by Out & Equal Workplace Advocates, a non-profit organization that provides support and advocacy for...
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...[MY EFFECTIVE COMMUNICATION EXPERIENCE IN THE WORKPLACE] [LATOYA REDD] STRAYER UNIVERSITY BUSINESS 100 INTRODUCTION TO BUSINESS PROFESSOR EDDIE ALFORD FEBRUARY 11, 2016 Abstract [The paper is about effective communication in the workplace. Communication is essential to workplace. Many employers train their employees on communication skills. It can be your friend or your worst enemy. Needless to say it will improve your overall workplace culture. Communication problems are going to come up and business and employees must understand how to handle these problems.] On a hot beautiful summer day in my room, as I prepare myself for work, I start thinking to myself. I realized that Im about to start a new job, and in reality that means I have to communicate with new people. All kinds of thoughts are going through my head. Are these co-workers going to be nice or co-workers from hell. Being that I am not unfamiliar with how to handle this issue, I think to myself “ you are well prepared for this and your communication skills are over the chart of excellent”. However, to overcome effective communication in the workplace comes with how you present yourself, how well you listen, and how you handle the outcome. First of all, I would like to say I feel that I communicate very well with people at my workplace. I currently work for a production company, so we work as a team. So when working as a team I present myself to my co-workers as an outgoing, easy going and easy to get...
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...Workplace Diversity: Communication between Management and Employees Workplace challenges come in many forms. One of those challenges is communication, whether verbal or nonverbal, between co-workers or between management and employees. Businesses currently are being affected by communication issues that are hindering production, satisfaction, and employee retention (Salahuddin, 2010). Communication is a vital key to effective and good management. Face-to-face communication is always the best way to talk to your employees but that may not always be possible, so a combination of verbal and nonverbal communication may be the best practice for your company (Chazanof, 1998). Too many companies rely solely on newsletters, bulletins, and flyers to communicate with their employees, making them feel less important to the company. Written communication is good but companies should also use face-to-face communication as well, use a combination of both. Written communication in the form of newsletters or flyers is a great tool when communicating with employees (Chazanof, 1998). Having your company put together a newsletter filled with company events, statistics, news, etc. Getting your employees involved, asking for volunteers to contribute information can help bridge that communication gap. Newsletters help inform your employees of company events as well as keep them connected and make them feel involved, all good ways to keep the communication waves flowing within your organization...
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...Abstract The workplace is a diverse group of people. Therefore, communication is one of the most important aspects used in the workplace. Communication occurs each and every day. Employees and supervisors have to communicate with each other in making decisions, asking for help, or trying to figure out to solve problems at work. Failing to communicate effectively can make the job different and bring all kinds o problems. With that being said, there are many ways to improve communication such as active listening, learn to be open and understanding of other’s points of view, maintain a positive attitude, and have face-to-face interaction. “The act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else (Merriam Webster Dictionary, 2014).” In other words, communication is interacting between two or more individuals by interchanging information. Communication is one of the most important aspects used in the workplace. Also, it is a tool used to increase productivity and maintains strong interpersonal relationships at work. Effective communication is when both parties understand the information that the sender intended to transmit. In other words, hearing and understanding what the person says and being able to get your own point across is what effective communication is about (Moulesong, 2010). In a workplace environment, there are people with different backgrounds...
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...ENG/221 Assignment: Workplace Communication Comparison Submitted by: Faten Hamad Instructor: Robert Hodges Date submitted: 10/24/2010 University of Phoenix Material Workplace Communication Comparison Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such. |Written communication method |Purpose in the workplace |Technical or |Why classification was chosen | | | |expository writing| | |E-mail |Can be types of electronic|Technical writing |we can | | |communication are quick | |attach documents, Web links, graphics, and sound| | |and can almost be | |and movie | | |synchronous. | |Files for review. | |Memos |Use it as internal |Technical writing |We can attach or Enclose documents. | | |correspondence to one or | | ...
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...GROUP #5 COMMUNICATION PROJECT – PARADISE RESORT AND SPA WHAT IS COMMUNICATION? Communication is the transmission of information and ideas from one individual or group to another. The crucial element of this definition is meaning. “Communication is the glue that enables people to work together to accomplish results.” "The most important thing in communication is to hear what isn't being said." Peter Drucker Communication in organizations or organization communication encompasses all the means, both formal and informal, by which information is passed up, down, and across the network of managers and employees in a business. These various modes of communication may be used to disseminate official information between employees and management, facilitates team work, to exchange hearsay and rumors, or anything in between. Organizational Communication serve to improve customer relations, bolster employee satisfaction, build knowledge-sharing throughout the organization, and most importantly, enhance the firm's competitiveness. According to Fielding, an organization consist of groups of people who work together to reach specific goals. The individuals must communicate with each other and share information if they are to reach the shared goals. How the organization is managed, for example autocratically or democratically affects the communication within the organization and the direction in which communication will travel. Generally the four channels of direction...
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...ENG/221 Assignment: Workplace Communication Comparison Submitted by: Faten Hamad Instructor: Robert Hodges Date submitted: 10/24/2010 University of Phoenix Material Workplace Communication Comparison Complete the following matrix. For each communication method, list its purpose in the workplace, whether it is a technical or expository form of written communication, and why you classified it as such. |Written communication method |Purpose in the workplace |Technical or |Why classification was chosen | | | |expository writing| | |E-mail |Can be types of electronic|Technical writing |we can | | |communication are quick | |attach documents, Web links, graphics, and sound| | |and can almost be | |and movie | | |synchronous. | |Files for review. | |Memos |Use it as internal |Technical writing |We can attach or Enclose documents. | | |correspondence to one or | | ...
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...Communication at Work Professional communication is one of the most coveted skills in the workplace today. The number one cause of wasted work time and effort is poor communication. Poor communication not only contributes to wasted effort, but also causes frustration and poor employee morale in both the workers and managerial staff. Whether we are an individual performer, manager, or Vice President, effective professional interpersonal communication is an essential skill that will both ensure our stability in the corporation and the major indicator for our promotion. In this essay, we will discuss the principles and misconceptions of effective professional communication in the workplace, explain how perceptions, emotions, and nonverbal expression affect interpersonal relationships, and describe a systematic approach to guide us through interpersonal conflicts in the workplace. Principles of Professional Communication In today’s troubled economy, corporations are basing their future success and longevity on their business principles, conduct, and reputation. To build a solid reputation, they focus on integrity, business ethics, and a code of business conduct designed to make them stand out above the competition. The same basic principles hold true for the successful employee workforce. With interpersonal communications skills being one of the most coveted skills in the workplace today, each employee must focus on improving in this area. Integrity, respect, openness...
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...Techniques that Improve Communications Diversity training is important in today’s workplace. The ability to effectively communicate with employees with different cultural backgrounds is essential to having a successful business. Business organizations integrate diversity training to ensure maximum productivity. In order for diversity training to be effective, different techniques are used. Companies understand the importance of effective communication. Without such communication, it can be a drain on the company and its resources. Researchers have developed several different techniques to assist with achieving the goal of effective communication. The following techniques are recommended: Seek Training: This technique is important especially if an organization is experiencing diversity issues. Diversity issues can be viewed as an opportunity, not a threat (Fine, p 485). Organizations should develop a training program to aid with their efforts. A lot can be learned during diversity training. Researchers suggest training should focus on team building effectiveness. This allows the team the opportunity to bond. The second phase of training should focus on conflict resolution. This will allow management and employees different options when a dispute arises. Learn about your cultural self: This technique is often overlooked in the workplace. One must understand that your culture is not the only culture. Your culture happens to be one of many cultures within the workplace. Co-workers of...
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...BCOM/275 Business Communications and Critical Thinking Copyright ©2014 by University of Phoenix. All rights reserved. Course Description This course introduces students to the foundations of communication in a business setting. Students will develop skills in critical thinking and decision making through the forms of written communication, including memos, emails, business letters, and reports. Other topics include communication ethics and cross-cultural communications, personal communication styles, solving organizational problems, and the evaluation of an organizations strategic direction. Course Dates Jul 29, 2014 - Sep 01, 2014 Faculty Information Name : Email Address : Alternate Email Address Phone Number : SHARLA WALKER (PRIMARY) sharmarie@email.phoenix.edu (510) 481-8992 Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents (both located on your student website): • Academic Policies • Instructor Policies University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Get Ready for Class • Familiarize yourself with the textbooks used in this course. Course Materials All electronic materials are available on your student website...
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