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Consumer Behavior - Taste Test

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Submitted By derekchoo
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Taste Test: Part I
Following our survey findings that KOI was rated as the best tasting bubble tea among its competitors, we set out to test whether the taste perception of consumers were influenced by brand. In order to do so, we conducted a blind taste test.
For our taste test, we used 3 brands of bubble tea which is KOI, Gong Cha and Each-a-Cup as they were associated together most of the times. Our test object was Milk Tea with Pearls as it was the most popular drink for all the three brands. We intended to use the random sampling method to select our experiment subjects from the general public; however, circumstances do not allow us to conduct the taste test in public or to arrange for the members of the public to congregate in an enclosed setting. Thus, our subjects were chosen from the SMU student population. We mitigated the sampling bias by picking students from diverse races and ages while keeping a balance between gender sizes. We used a within-subjects design as there were only 33 subjects. Lastly, the subjects were given a sip of water after each tasting to mitigate the influence of the taste of one drink over the other through quick, repeated tasting.
During the test, subjects were not informed of the individual brands of bubble tea. Three cups (labeled A, B and C) of Milk Tea with Pearls were served to each subject. The order of the cups presented to them were randomly arranged to prevent any order bias. Ample time was given to the subjects to taste the bubble teas and come up with their taste perception. A questionnaire was given to them at the end of the experiment to rate the 3 cups of bubble tea according to 7 taste attributes. These attributes – aftertaste, aroma, sweetness, thickness, flavor distinctiveness, creamy and pearl chewy texture – were rated as important by respondents of our first survey. The attributes were distributed into 3

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