...We at the Carnival Cruise Line Corporation are constantly striving for perfection. In order to reach our goals, we have thought about what we need to do in unison with our partners, customers, and employees. With the hiring of our new CEO Arnold Donald, new negotiations have been made in order to increase the level of customer satisfaction. One of the aspects that we currently need to work on is expanding our cruise line to other regions and areas. The negotiation that we will be analyzing is the agreement to bring a vessel back to the port city of Mobile, Alabama (Sharp). CEO Arnold Donald of Carnival Cruise Lines is going to negotiate with Mayo Sandy Stimpson of Mobile, Alabama, in order to grant the Alabamians wish of winning a cruise ship back to their port city. The Carnival Cruise Line “is expected to visit Mobile sometime this month to announce specifics about their plans” (Sharp). However, it is not that simple and will take some time to complete the negotiations with...
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...Annals of Tourism Research, Vol. 27, No. 2, pp. 345±370, 2000 Pergamon 5 2000 Elsevier Science Ltd. All rights reserved Printed in Great Britain 0160-7383/00/$20.00 PII: S0160-7383(99)00073-0 CARIBBEAN CRUISE TOURISM Globalization at Sea Robert E. Wood Rutgers University-Camden, USA Abstract: Caribbean cruise tourism provides a particularly illuminating vantage point for understanding the processes of globalization in the world today. After documenting the rapid expansion of this business, the paper explores three central manifestations of globalization at work in the Caribbean cruise industry: the restructuring of the industry in the face of global competition, capital mobility, and labor migration; new patterns of global ethnic recruitment and strati®cation, including their incorporation into the product marketed to tourists; and deterritorialization, cultural theming, and simulation. The paper asserts that this ``globalization at sea'' illustrates the contradictions, ambiguities, and unchartered course of contemporary globalization processes. Keywords: globalization, tourism, cruise industry, Caribbean, migration, ethnicity. 5 2000 Elsevier Science Ltd. All rights reserved. ReÂsumeÂ: Le tourisme de croisiÁere aux CaraÈõbes: la globalisation en mer. Le tourisme de croisiÁere aux CaraÈõbes fournit un point de vue particuliÁerement appropriÂe pour comprendre le processus de globalisation dans le monde d'aujourd'hui. AprÁes avoir passÂe en revue la rapide expansion de ce...
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...to the nature of the industry. This paper studies the organizational structure from the Chief Operations Officer to the crew. Looking also into the global locations and the organizational work at several sites in which CCL operates. This paper examines the flow of information and the methods of resolution. Further offering information on strengths, weaknesses, threats and opportunities in the industry this analysis offers a strategic plan in which CCL could continue to grow its international opportunities through the purchase of another cruise line. A leader in entertainment, CCL remains vigilant for the future. Continuing to seek opportunities is one way to maintain leaderaship in this industry. Carnival Corporation and Carnival PLC Carnival Cruise Lines is an American Dream come true. Started by Ted Arison, the company began operation in 1972 with a single secondhand ship, the Mardi Gras, and barely enough fuel for a one way trip from Miami to San Juan. The level of enthusiasm, Arison relied on to get his vision sailing, was barely adequate to start building the company into a full-fledged cruise line; and in two years, Carnival was still struggling. Arison remained focused on his goal and in 1974, he purchased full ownership of Carnival for $1 in cash and he assumed a debt of $5 million. Arison spent the rest of his life investing in Carnival. He finally turned the $1 investment into the most popular and profitable cruise line in the world. With a single ship, which...
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...Preparing to Conduct Business Research: Part 1 Vanessa Siatkowski RES/351 Gustavo Diaz April 15th, 2015 Preparing to Conduct Business Research: Part 1 Dedicated employees most of the time work hard for their corporation and enjoy the work they do for that company. Employees tend to work more hours and are passionate about the brand they represent. Working for the cruise industry, for example, Carnival Cruise Lines, Royal Caribbean, Norwegian Cruise Lines are all huge corporations that have employees who enjoy their job. These companies present challenges and fun assignments while preforming the job. With every corporation comes changes, changes which help benefit the organization. In this paper we will explain some of the issues and the opportunities the industry faces. Most of all of the organizations in this industry used to have a department within the corporation that was dedicated to the ticket sales for guest to purchase and departments which would man the port operation of disembarking and embarking these guests on their vessels. With every large corporation comes movements from within to help the company save on liability and earn more money. Department like these have employees that work full time hours that make the company provide benefits to the employees. The company now provides the employee with health, dental, vision, etc. insurance paid by the corporation. In the event the employee has an issue with a guest the company now has to pay a lawyer to...
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...PRE-, POST-, AND OFFSHIP CRUISE EXPERIENCE OBJECTIVES: At the end of this chapter, the students will be able to explain and understand: Categorize the various types of precruise and postcruise options Describe how shore excursions enhance a cruise Categories of port experience Pre-cruise Intermediary port stops Post-cruise Pre-cruise Packages PRECRUISE PACKAGE- package that includes lodging at the cruise departure port before the cruise Air /sea package- a package that includes airfare, the airport to dock transfer and lodging. Obtain either from cruise line itself or can be arranged independently What are the advantages—both to the client and the agent—of purchasing a pre- or post cruise package through the cruise line? One phone call or computer transaction can set up the whole package. Some or all transfers may be included in the purchase price. Less commission Cruise line personnel are ready to help if a problem occurs. Air and lodging rates may be lower. Advantages of booking with the non-cruise suppliers The selection of airlines and flights may be better. Airfares may be lower EXPENSES COVERED BY TRAVEL INSURANCE Trip cancellation, delay or interruption Lost or stolen luggage Medical expenses for accident or sickness incurred onboard or overseas (including emergency transfer from the ship) PASSENGER OPTIONS WHEN THE SHIP MAKES INTERMEDIARY PORT STOPS They may purchase a shore excursion through the cruise line. They may buy a tour or...
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...Environments and Operations, Fifteenth Edition Carnival Cruise Lines: Exploiting a Sea of Global Opportunity. Summary: The case has given us the definition of Cruise, as well as the history of Cruise. Nowadays, there are 2 biggest companies: Carnival and Royal Caribbean nominated the Cruise Industry with total of 72% of the market. By far, Carnival is the bigger than Royal Caribbean. Furthermore, the case goes deeper about the company – Carnival; for example; history, business background and business potential of Carnival. Carnival has done very well In International Water. Company has flags of convenience of about 30 different countries. Legally, Carnival is a Panamanian company, even though it’s listed on the New York Stock Exchange, has operating headquarters in Miami and London, and caters mainly to passengers who set sail from the United States. Moreover, the case also explains how Carnival became so successful: First, ship shopping, Carnival has a huge system in global and is also received a huge advantage of low tax. Secondly, where to find Able- Bodled Seamen, crew members of Carnival hail from 100 countries but mostly they are Filipinos because of fluent English and cheap labor. Thirdly, Casinos and other Amenities, that is because cruises operate outside the jurisdiction of any national authority, they’re not subject to any national laws restricting gambling. In addition, the most activity of shopping in cruise ship is selling arts. However, Carnival has also met some...
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...Centralized Planning in Cruise Industry Abstract This paper identifies the conventional supply chain planning system MRP (materials resource planning) and the complexity of global cruise supply chain management and suggests a contemporary centralized ERP (enterprise resource planning) to solve supply chain issues. Introduction and background The ever-expanding cruise ship industry seems to have no end to its own growth. In the 1980s the growth beat every expectation and since then, the sustained growth has repeatedly given the cruise sector the title of the fastest growing segment in the tourism industry with an 8.4% average annual growth from 1980 to 2003 and a projected similar pattern for the coming years. Another sign of booming business is the fact that every cruise company is ordering 1–2 ships per year to increase their capacity. With these increasing size and capacity expansions, the problem of supply chain and logistics management is also compounded. The ships benefit from very tiny time windows to re-supply and these are not increasing proportionally with size. Therefore, these bigger ships will create new challenges on an operational level. To worsen the problem, cruise ships are committed to the supplies present onboard once leaving the port. Therefore, demand forecasting must be very precise if the safety stock is to be reduced in this space-starved environment, while preventing costly stock outs. Overall planning of supply chain Cruise industry consists of...
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...Justification Report Name Course Tutor Date Justification report Assignment 2.1- Justification Report(Part 1) Problem statement The main problem that employees face in Carnival Cruise Line Company is a hostile environment. This hostile environment in Carnival Cruise Line Company is also a form of harassment. A good number of other employees in Carnival Cruise Line Company normally think that issues that bring about the hostile environment in the workplace include; bosses who are irresponsible, rude coworkers, privileges, benefits, the lack of perks, work environment that is unpleasant and even recognition. In most cases, to consider the workplace hostile, some lawful standards and policies are supposed to be met. The creation of this hostility in the work environment is mostly done by the boss or a colleague whose behavior, actions, and communications makes it impossible to perform the responsibilities of the workplace or the organization. With the traits portrayed by the coworkers and the employers, it can be concluded that he traits are responsible for changing the terms and conditions or the anticipations of the conducive and comfortable work environment for all employees. Moreover, in order for a work environment to be considered hostile, the traits and actions should show unfairness. An example is where an employee posts nude images or says sexual and explicit jokes is termed as guilty of harassing a fellow employee sexually (Mann & Goodman 2008)....
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...Television News Program Analysis COM/310 July 15th, 2014 The following paper evaluates and analyzes a news story broadcast by three different networks on January 28, 2012, that became one of the first world disasters that made me start to rethink my view of the media and their biases and responsibilities to their community. How the story was covered, presented, and ultimately how the programs affected my personal values will be discussed. The three news networks chosen for this paper are BBC, CBS, and CNN. A Costa Concordia cruise ship capsized near Giglio, Italy on January 13, 2012. Today, January 28th, divers continue to seek out missing passengers, charges are being filed against the ship’s captain, and lawsuits on behalf of passengers and crew are mounting. BBC News Network (January 28, 2012 – Giglio, Italy) According to a BBC (2012) reporter, the body of a woman has been found in the capsized ship, Costa Concordia, bringing the known death count to 12. The woman was wearing a life jacket and located on the fourth deck. Out of 4,200 people, including passengers and crew, twenty people have not been accounted for. Captain of the ship, Francesco Schettino (or Capt. Coward, as he has been dubbed by the media), is being investigated for manslaughter on the legal level and for abandoning ship on moral and ethical issues. The female body found today was located in an area near the rear of the ship designated as an evacuation meeting point. DNA will be used to identify...
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...Communications 101 Manny Diaz Cruise Vacation or a Resort Vacation? Some people argue by asking the question, which is a better vacation? Is it a cruise vacation or an all- inclusive resort vacation? There are a lot of things that play a part in which is a better vacation; anything from food, activities, age of people to the price. My wife and I have taken both of these vacations in the past 12 months and will try to share our likes and dislikes. Some of the highlights are the same. They both have lots and lots of food. They both are full of fun with plenty to do and if you get bored, I would consider the experience your own fault. Our first cruise experience came with the opportunity to spend it with six other friends back in May of 2008. Carnival was the one we choose because people refer to it as a party boat (Cruise mates). If a person is looking for more of a party atmosphere, go with carnival. That is what we did and the reviews were correct. For a younger crowd; go in the spring or fall and for fewer days because kids are in school. Our first resort was nine days in Jamaica at an all inclusive Sandals Resort. The time was March 20th 2009 which was our honey moon. What makes Sandals the best place to spend your vacation, there is eight other locations over the island. People stayed at the less expensive location and played at all the rest which is included in the price. While everything is included in the price for the cruise; the drinks were extra. They offered...
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...Overview: Cunard line, Ltd. Was a wholly owned subsidiary of Trafalgar house, a large London-based conglomerate. It had been in the cruise and steamship business since its founding in 1840. It was a widely considered to be the last of the great steamship lines, and ad successfully adapted to the contemporary marketplace. Prior to the advent of jet travel, the firm had been an important worldwide provider of travel services, particularly between Europe and North America. The growth of convenient airplane service on international routes had changed the basic character of its business. Cunard now was in the “luxury vacation business. Customers were treated to a wide variety of activities, and entertainment and sumptuous food while they were at sea. The appeal to the user was to experience luxury and fun while cruising amount interesting vacation-oriented ports. Cunard offered cruising on seven ships. Five of them were in the luxury (5 star) category, and two were in the premium (4 star) category. Each had its own distinctive image and positioning: The first of the cruise ships was considered to be the finest in the world it was called the QE 2. It offered ultra- luxury accommodations and exquisite service. In addition to traveling between New York and Europe it was used in the Caribbean and made one round the world trip each year. The QE 2 had a capacity of 1,850 passengers. The Ultra Deluxe was the Sagafjord and Vista fjord were five start cruisers. They ported primarily out...
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...Forces Scale Comments Rivalry | High | 1 | Suppliers | Moderate | 2 | Buyers | Low | 3 | Entry & Exit Barriers | Low | 4 | Substitutes | High | 5 | 1. The cruise line industry is effectively an oligopoly market, where several major cruise liners make up more than 90% of the market shares. Carnival is constantly engaged in marketing and pricing battles with these competitors, making internal rivalry central to the industry. Additionally, cruise lines have historically been subject to heavy M&A activity, and Carnival sometimes competes to acquire even more share. The cruise line industry has relatively high competitor diversity and a moderate level of product differentiation. Carnival and Royal Caribbean are each more than 3x the size of the next largest competitor. Smaller cruise lines tend to specialize in options for a particular demographic or geographic region. Carnival Corporation’s multiple brands create a competitive rivalry within the company; however, each brand caters toward a slightly different demographic or specializes in a particular market or geographic region. One additional factor increasing internal rivalry in cruising is the industry’s high exit barriers. It is difficult for a cruise liner to sell their assets and exit the industry. This increases competition within the industry somewhat, as there is inflexibility in capacity adjustment, meaning that companies will undercut...
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...Carnival Cruise Crisis Management Carnival Corporation operates as a cruise and vacation company worldwide. Its stock is listed on the New York Stock Exchange. Carnival has a portfolio of the world most widely recognized cruise brands. One of these brands is Carnival Cruise Lines, which is the most popular cruise brand in North America and operates 24 ships designed to foster exceptionally fun and memorable vacation experiences at an outstanding value. In this paper, I focus on a crisis of Carnival Cruise Lines, which happened in 2013, and I will also give an analysis about how Carnival handled the crisis. In addition, I will give my own suggestions to this crisis management. Introduction of the crisis On February 7, 2013, the Triumph, one of Carnival’s ships, left Galveston, Texas, with 3143 passengers and 1086 crew aboard for a cruise, which was supposed to last 4 days. However, on February10, a fire broke out in an engine room on the Carnival Triumph, which was sailing in the Gulf of Mexico. The blaze was extinguished quickly and no one was injured, but propulsion systems were knocked out. Although the ship had two engine rooms, shared cabling between the two was damaged by fire, leaving only emergency backup power available. Triumph floated helplessly until the ship was towed back to Mobile, Alabama on February 15, which means Passengers had spent five uncomfortable days on the Triumph. The last five days for the people on Triumph were suffering because of limited water...
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...Advisors The Contribution of the North American Cruise Industry to the U.S. Economy in 2008 Prepared for: Cruise Lines International Association June 2009 Business Research & Economic Advisors P.O. Box 955 Exton, PA 19341 Cruise Lines International Association 2008 U.S. Economic Impact Analysis Table of Contents EXECUTIVE SUMMARY .............................................................................................. 2 THE CONTRIBUTION OF THE NORTH AMERICAN CRUISE INDUSTRY TO THE U.S. ECONOMY ........................................................................................................................ 5 THE CONTRIBUTION OF THE NORTH AMERICAN CRUISE INDUSTRY TO INDIVIDUAL STATE ECONOMIES...................................................................................................................... 9 SECTION I: IMPACT OF THE NORTH AMERICAN CRUISE INDUSTRY ON THE U.S. ECONOMY IN 2008 ..................................................................................... 14 SPENDING IN THE U.S. ECONOMY GENERATED BY THE CRUISE INDUSTRY .................... 21 Direct Economic Impacts in the United States During 2008.................................... 24 Indirect and Induced Economic Impacts in the United States During 2008 ............ 36 Total Economic Impacts in the United States During 2008 ..................................... 39 SECTION II: THE CONTRIBUTION OF THE NORTH AMERICAN CRUISE INDUSTRY TO THE U.S. ECONOMY BY STATE IN 2007...
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...causing major issues for the environment as a whole. One of the biggest offenders of air pollution is the cruise line industry. According to EPA.gov, sewage, graywater, bilge water, ballast water, and solid water are just some of the many contributors to the pollution that cruise lines give off. ("Cruise Ship Discharges.") There is a major concern about the possible environmental impacts of these waste discharges that the cruise lines are giving off. According to Cruising.org, cruising is one of the most affordable and enjoyable vacations today. With an estimated 20 million passengers in 2012, the cruise line industry made about $42 billion. The industry was able to employ approximately 356,000 workers last year. Additionally, they paid $17.4 billion in wages to American workers in 2012 alone. The cruise industry in anticipating an increase to almost 21 million people for 2013 which includes an 2% increase for North America. A quarter of the U.S. population has taken a cruise in their life. Out of that population, half of them have taken multiple cruises. (Cruise Industry Overview - 2013) Each ship that sails out is inspected by the U.S. Coast Guard to make sure they are accommodating any global and U.S. laws, guidelines and agreements. The cruise industry is the fastest-growing market in leisure traveling. Cruise ships give off a ton of pollution each year. First, each cruise ship can carry more than 5,000 passengers and crew members which generates an abundance of waste. There...
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