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Culture Awareness

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Submitted By Javeri
Words 578
Pages 3
Are We Culturally Aware or Not?
Answer 1.
The practice manager needs to make the administration staffs understand that the training on cultural competence is for their own good. It will enable them to deal with patients of diverse cultural background so that they can mold their approach as per the cultural need of the patient. The cultural competence training allows the administration staff to learn the diverse behaviors, attitudes and perceptions of patients and their attendants so that they can solve their medical issues more expertly without any communication gap or misunderstanding. A local hospital expert on cultural competency can help to great lengths in this regard.
Answer 2.
Hiring a new administrative assistant from the same locality can work to the advantage of the practice. This is because cultural competence will be in harmony amongst the people of the front desk and the new administrative assistant since they belong from the same locality. On the other hand if a person is hired from another state his settling in with the front desk staff will take a lot of time and his being more qualified for the job will not matter so much in this regard. Hiring one from the same locality will not also be in synch with the cultural values of the front desk staff but will be economically feasible.

Answer 3.
Relocation of the practice in a newer place is one of the most crucial steps of reorganizing the practice; the very success or failure of the practice depends upon it. One thing that must be kept in mind that cultural competence works best in diverse background settings. So staying in a place that is more diverse than affluent is a better option. The practice manager has to work out on all of his options and chose the one that is best fitted for the organization. It would befit if the practice is located to a more diverse area then staying in the same

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