UPS DAID IV and DIAD V
1. Delivery Information Acquisition Devices (DAID) IV Features a. Built in GPRS, CMDA radios and an acoustical modem to facilitate dial-up access b. Bluetooth networks and infrared ports on the device allow it to communicate with peripherals like computers or printers. c. Global Positioning Satellites (GPS) provided the drivers with accurate directions for pick-ups and deliveries. d. On-Demand-Services (ODS) allow dispatchers and management to access the driver via their DIAD through text messaging. e. Built in laser scanner reads package labels quickly and accurately reduces time by making pick-ups and deliveries more efficient
Issues concerned about the DAID IV * The placement of signature key, due to customers inadvertently hitting this key * The shifted keypad, which requires the driver to toggle between alpha and numeric characters * The size of the device is too big and too heavy
2. Delivery Information Acquisition Devices (DAID) V Features a. Full colour VGA screen and expanded radio communication coverage b. Microprocessor with expanded memory to support driver training and future applications including navigation c. Enables on-the-fly switching between the cellular carriers; if the preferred carrier's signal is lost thus, DIAD V can automatically use another cellular carrier. d. Smaller in size and lighter which solves the issue with signature key; customer able to hold the device properly without hitting any keys. e. Full alphanumeric keypad; it eliminates the shift key. f. A colour, auto focus, flash camera could be used to enhance proof of delivery and to help resolve customer claims. g. Multi-dimensional imager that decode many symbols including existing UPS linear barcodes and UPS Maxi Code, without requiring the driver to rotate the device to capture the barcode. It is also used to capture clear view of recipient's signature. h. Makes it easy for the UPS operators to communicate customer requests and to sudden changes on package deliveries while they are on road.
3. Advantages of having a Delivery Information Acquisition Devices (DAID) V to UPS * It accelerates the delivery of package information to UPS network and its customers * Its faster and more durable as it could hold more data * Increases customer reliability by enhancing proof-of-delivery and helps to speed customer claims * Increase the productivity levels of the UPS staffs where it allows them to handle more global shipments.