...depending on their ability to communicate effectively. History is replete with stories of individuals who became successful because of their effective management of communication. When ancient Rome became the target of hostile forces, its communication system was effective enough to warn its leaders about the forthcoming danger. Modern armies consider communication as an important factor in waging a successful attempt to defeat the enemy. In the same manner, modern organizations consider communication as an important factor in motivating their employees to improve productivity and to meet competition. What is Communication? Communication may be defined as the transfer of information including feelings, and ideas, from one person to another, the goal of communication is to have the receiver understand the message as it was intended. The transfer process, however, is affected by a number of factors that either help or hinder the message. The Importance of Communication Without communication, organizations cannot exist. It is through communication that the individual members of the organization will know the important concerns such as: 1. What their organization is 2. What objectives their organization wants to achieve 3. What their roles are in achieving the organization’s objectives 4. How they will achieve those objectives 5. Who the individual members of the organizations are The foregoing list is only a partial enumeration of what needs to be communicated to...
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...WOMEN DEVELOPMENT AND NATIONAL POLICY ON WOMEN IN NIGERIA Olubunmi Aderemi Sokefun Abstract This paper discusses the document on women in Nigeria (National Policy on Women). Several past administrations in this country have treated women issues and affairs with calculated levity: Carefully side - tracking or blatantly refusing to accord it the necessary attention. It is now a thing to gladden the hearts of all women of Nigeria that, "after four attempts by four former heads of Nigeria's Government," Chief Obasanjo's administration finally granted government recognition to women's issues in this country. The official document .on Human Rights' issues as it relates to Nigerian women; this document is known as the NATIONAL POLICY ON WOMEN. This paper therefore focuses on the document which promises to bring delight to the heart of every woman in this country. Introduction When late Mrs. Olufunmilayo Ransome Kuti joined the vanguard team as the only nationalist and activist during the early struggle for Nigerian independence, hardly did .anybody realize then that she had a dream, a clear vision of a future Nigerian woman, that vision was crystal clear in her heart, and like a pivot, it stood firmly on three stand posts-known today as women's rights, women emancipation and women empowerment.. . Mrs. Olufunmilayo Ransome-Kuti later joined by some educated women of like minds, fought daringly and relentlessly for these three .pivotal goals of women emergency and relevance in the socio-political...
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...effective tips, especially in delivering constructive criticism, conducting interviews, and running meetings. I recommend it as mandatory reading.” Joan Gundlach Vice President, Affiliate Sales Central Region A&E Television Networks “Invaluable help for every new manager and a practical step-by-step guide to achieving managerial success. A perfect refresher for any seasoned manager and a must for every corporate training department. A remarkable book.” Arthur Coren Former Chairman and CEO Zenith Controls, Inc. “This book identifies and deals with key issues of transitioning to a business leadership role. Readers will recognize that the authors have been where they are going and will want to learn from their experience. . . . brings essential advice to the next generation of leaders.” Rodger De Rose Former Partner Arthur Andersen “This is the best book I’ve ever read on how to be a great manager. It should be required reading for all new managers and would make an outstanding refresher course for seasoned professionals. It’s full of practical insights, helpful examples, and all the right values. I plan on recommending it widely.” Tom Morris Morris Institute for Human Values Author of True Success and If Aristotle Ran General Motors “This practical and useful...
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...haphazardly or with no strategic intent in mind. For example, companies that believe learning contributes to their competitive advantage or that have adopted high-performance work systems (e.g., teams) are likely to have greater training budgets and conduct more training. The business strategy also influences the type of training. Companies that have adopted a disinvestment strategy are more likely to focus on Outplacement assistance and job search skills training than are companies with other strategic initiatives. Last, the greater the strategic role of training, the more likely the company will organize the training function using the business-embedded or Corporate University Model. Both these models emphasize that training is used to help solve business problems. Support of Managers, Peers, and Employees for Training Activities A number of studies have found that peer and manager support for training is critical, along with employee enthusiasm and motivation to attend...
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...STRATFORD COLLEGE LONDON SMALL BUSINESS ENTERPRISE UNIT 3 BTEC HIGHER NATIONAL DIPLOMA IN BUSINESS LEVEL 5 STUDENT NAME : Mubashir Mustehsan ASSESSOR NAME: PRIYA THAPA DATE:28/08/2015 S M A L L B U S I N E S S E N T E R P R I S E LO1: INVESTIGATE THE PERFORMANCE OF A SELECTED SMALL BUSINESS ENTERPRISE 1.1: Produce a Profile of a Selected Small Business GO GO PIZZA Food has always been a centre of attraction for Londoners and tourist whose number during the year 2013 reached to 16.8 million with many attractive ancient palaces of the kings and eye opening amusement parks London has always been a tourist spot. The densely populated metropolitan has a mixed culture and almost festivals are observed every second mouth. Traditionally Londoners prefer fast and healthy food but it is the diversity of people which has changed the behaviour of the people especially aged between 18 to 30. Pizza is the other feast enjoyed by the people. Indeed this delicious baked bread along with pepperoni, mushroom, obverse and unions with pizza sauce and cheese topping sometimes with chicken or meat toppings is much preferred choice of the inhabitants of London. It was founded as a restaurant with the name as “Go Go pizza” in 1984 on the basic of quality along with customer care. They have been rewarded for pioneering free delivering to homes and offices through free home delivery services. Another specialty of this company is the use quorn instead of meat (Meat Free). Go Go...
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...MANAGEMENT 12E KREITNER & CASSIDY INTERACTIVE ANNOTATIONS Annotation 1a It’s a Small World Question: How does this situation illustrate the pros and cons of economic globalization? Economic globalization provides manufacturers with access to parts from the around the world. With increased specialization comes increased efficiency and lower prices. However, this also leads to a higher level of dependence on a complex supply chain. When Iceland’s Eyjafjallajokull volcano erupted in April 2010 air traffic across Europe came to a standstill. This brought the supply chain to a halt as parts and supplies transported by plane were left sitting on the runway. The economic impact included costly manufacturing plant shutdowns and sales delays. Annotation 1b Back to the Opening Case Question: What evidence of the managerial functions and skills can you detect in the Zappos.com case? Reference figures 1.3 and 1.4. Of the eight functions of management there is clear evidence of Communicating as employees are invited to provide suggestions and feedback related to the core values. Staffing is also involved as they incorporate their core values into the hiring process, particularly the desire to hire people who are humble. Although less obvious, Leading and Motivating are present as well. Employees involved in defining the company’s core values are quite likely to find their work more satisfying and rewarding. Leadership is evident as there is a clear vision and...
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...The Truth: About Managing People . . . and Nothing but the Truth Stephen P. Robbins, Ph.D. PEARSON EDUCATION, INC. “If someone wants to unleash the truth of people management, read this book. Author Robbins addresses the most critical challenges organizations face today in a concise and entertaining way.” — SUBIR CHOWDHURY Executive Vice President, American Supplier Institute Author of the best-selling The Power of Six Sigma and The Talent Era: Achieving a High Return On Talent “Stephen Robbins does it again! A prolific scholar and writer, he cuts through the research and theory to deliver immediately useful and essential insights for the effective management of people. I have never seen anything quite like The Truth. Excellent for all of us who don’t take the time to keep up with leading edge thinking and practice in the field of management.” — ERIC G. STEPHAN, Professor Organizational Leadership & Strategy Marriott School of Management, Brigham Young University “This is a clever book. Stephen Robbins has put together a book I wish I had written. It’s a quick reference written for practicing managers, social scientists, and anyone interested in managing people. Robbins’‘best of ’ approach, as well as the reference materials each section draws on, make this book a ‘must have’ for practical, reliable, and valid information on the important leadership/management/people topics of the day.” — RANDALL P WHITE, PH.D. . Principal, The Executive Development Group LLC Co-author...
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...assembly line, motivation, industrial laundry business, incentives, Human Performance System Abstract The purpose of our master thesis was to investigate what motivates assembly line workers performing low-skill jobs in a small industrial laundry business. We wanted to see what factors determine and influence their motivation to work and if and how this motivation can be improved with respect to assembly line systems in general. The method of our investigation was qualitative in nature, where we studied one firm that leases clean bed clothes and textiles to hotels and restaurants around Sweden. We constructed a survey on motivation and handed it out to the assembly line workers who deal with the laundry. Furthermore, we interviewed the shift manager in order to get the company’s view on employee motivation. Our findings indicate that there are several overlapping factors that determine and influence motivation in the long run. From this particular case we saw that a unified working culture and collective efforts both boost the willingness to work and help the process run smoothly. Furthermore, proper communication is motivating, where everyone should be committed to company goals, but the workers should be able to take part in profits, and not just generate them. Also, employees have to be considered as important as customers are. Another factor is to have the right resources to...
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...CHAPTER 2 This chapter includes the review of related literature, review of related studies and review of other related Computer Assisted Instruction (CAI) which helped the researchers in designing and developing their own CAI that was used in this research. REVIEW OF RELATED LITERATURE The review includes discussion of technical terms like Computer-Assisted Instruction (CAI), multimedia, and review of software packages in mathematics, studies on development, evaluation and validation of CAI materials. Instruction and Learning Instruction is the arrangement of information and environment to facilitate learning. By environment, we mean not only where instruction takes place but also the methods, media and equipment needed to convey information and guide the learner’s study. Information and environment can be arranged on a continuum from very formal to very informal. The relationship between information and environment can change depending on the instructional goal. The arrangement of information and the environment is normally the responsibility of the instructor and the designers of media. The choice of the strategy of instruction determines the environment (the methods, media, equipment and facilities) and how the information is assembled and used. The method can range from teacher control to learner control. Learning is the development of new knowledge, skills, or attitudes when the individual interacts with information and environment. Learning takes place...
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...duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Licensed to: iChapters User This is an electronic version of the print textbook. Due to electronic rights restrictions, some third party content may be suppressed. Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. The publisher reserves the right to remove content from this title at any time if subsequent rights restrictions require it. For valuable information on pricing, previous editions, changes to current editions, and alternate formats, please visit www.cengage.com/highered to search by ISBN#, author, title, or keyword for materials in your areas of interest. Copyright 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional...
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...STUDY HABITS OF THE GRADE-V AND GRADE-VI STUDENTS IN BALUARTE ELEMENTARY SCHOOL, SCHOOL YEAR 2012-2013 A Thesis Presented to the Faculty of the School of Education of Xavier University (Ateneo de Cagayan) Cagayan de Oro City In Partial Fulfillment Of the Requirements for the Subject Educ 4: Introduction to Educational Research with Action Research Presented by: Amora, Sharicka Anne Veronica P. Bonote, Paulyn Y. Dupende, Dan Anthony M. Lopez, Conie Grace D. Retes, Hazel Mae P. Salapang, Junelyn March 16, 2013 APPROVAL SHEET This thesis entitled “STUDY HABITS OF THE GRADE-V AND GRADE-VI STUDENTS IN BALUARTE ELEMENTARY SCHOOL, SCHOOL YEAR 2012-2013” prepared and submitted by Sharicka Anne P. Veronica Amora, Paulyn Y. Bonote, Dan Anthony M. Dupende, Conie Grace D. Lopez, Hazel Mae P. Retes and Junelyn Salapang in partial fulfillment of the requirements for the subject Educ 4: Introduction to Educational Research with Action Research, has been examined and is recommended for Oral Examination. Ms. Charity Rose B. Absin Adviser ------------------------------------------------------------------------------------------------------------ PANEL OF EXAMINERS Approved by the committee on Oral Examination with a grade of _______. ------------------------------------------------ Chair --------------------------------------------- -------------------------------------------- Member Member ---------------------------------------------...
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...IIBM Institute of Business Management Business Communication www.iibmindia.in SYLLABUS Business Communication S. No. Description 1 Communication in Business Organizations: Introduction; Meaning of Business Communication; Types of Information Exchanged in Business Organizations; Role of Communication in Business Organizations; Importance of Communication in Management of Business Organizations; Scope of Communication in Organizational Setting; Characteristics of Effective Business Communication; Ethical challenges and Traps in Business Communication; Role of Communication in Three Managerial Roles Defined by Henry Mintzberg 2 Nature, Scope and Process of Communication: Introduction; Defining Communication; Nature of Communication; Objectives/Purpose of Communication; Functions of Communication; Process of Communication; Elements of Communication Process; Process of Communication: Models; Thill and Bovee‘s Model of Communication Process; Working of the Process of Communication; Forms of Communication; On the Basis of Expression/Medium Used; On the Basis of Organisational Structure; On the Basis of the Number of Persons 2.13 (receivers); On the Basis of Direction/Flow of Communication 3 Channels and Networks of Communication: Introduction; Channels of Communication; Communication Flow in Organizations: Directions/Dimensions of Communication; The Concept of Ombudsperson; Patterns of Flow of Communication or Networks; Factors Influencing...
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...through a common system of symbols. The subject of communication has concerned scholars since the time of ancient Greece. Until modern times, however, the topic was usually subsumed under other disciplines and taken for granted as a natural process inherent to each. In 1928 the English literary critic and author I.A. Richards offered one of the first--and in some ways still the best--definitions of communication as a discrete aspect of human enterprise: Communication takes place when one mind so acts upon its environment that another mind is influenced, and in that other mind an experience occurs which is like the experience in the first mind, and is caused in part by that experience. Richards' definition is both general and rough, but its application to nearly all kinds of communication--including those between humans and animals (but excluding machines)--separated the contents of messages from the processes in human affairs by which these messages are transmitted. More recently, questions have been raised concerning the adequacy of any single definition of the term communication as it is currently employed. The American psychiatrist and scholar Jurgen Ruesch has identified 40 varieties of disciplinary approaches to the subject, including architectural,...
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...PERFORMANCE EXCELLENCE AND ORGANIZATIONAL CHANGE Performance Excellence Profile: Park Place Lexus Click below link for Answer http://workbank247.com/q/performance-excellence-and-organizational-change/3411 http://workbank247.com/q/performance-excellence-and-organizational-change/3411 At its two locations in Plano and Grapevine, Texas, Park Place Lexus (PPL) sells and services new and pre-owned Lexus vehicles, and sells Lexus parts to the wholesale and retail markets. PPL is part of the family of Park Place Dealerships (PPD), which includes eight dealerships with 12 franchises. In 1994, PPL began benchmarking business practices outside of the automobile industry, with the intent of emulating the best business practices it could find and bringing innovation to the industry. Four years later, the company conducted its first internal assessment using the Baldrige criteria for performance excellence to identify areas for improvement, and adopted the brand “Experts in Excellence” as a sign of its dedication to quality. Today, PPL ranks among the country’s top Lexus dealers. With its mission, “To provide an extraordinary automotive purchase and ownership experience” as a foundation, the dealership’s “House of Quality” graphically depicts the organization’s direction and represents its culture. The four Core Convictions—integrity, outstanding client experience, commitment, and winning—provide the structure of the house. Known as “The Big Hairy ...
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...Communication Mastering Team Skills and Interpersonal Communication Communicating in a World of Diversity career, and how to adapt your communication experiences in life and college to the business world. Improve your skills in such vital areas as team interaction, etiquette, listening, and nonverbal communication. Explore the advantages and the challenges of a diverse workforce and develop the skills that every communicator needs to succeed in today’s multicultural business environment. N o other skill can help your career in as many ways as communication. Discover what business communication is all about, why communication skills are essential to your 1 1 1 2 3 Achieving Success Through Effective Business Communication LEARNING OBJECTIVES After studying this chapter, you will be able to Explain the importance of effective communication to your career and to the companies where you will work Describe the communication skills employers will expect you to have and the nature of communicating in an organization by using an audience-centered approach Describe the communication process model and the ways that social media are changing the nature of business communication 4 5 List four general guidelines for using communication technology effectively Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication choices Learning Objectives. Visit mybcommlab.com to apply what you’ve...
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