...The effect of online service quality factors on internet usage The web delivery system of the taxation department ´ Jose Carlos Pinho, Maria de Lurdes Martins and Isabel Macedo School of Economics and Business, University of Minho, Braga, Portugal Abstract Purpose – This study aims to examine online service quality factors as main driving forces in the degree of intention of using the Taxation Department web site expressed by certified accountants. Design/methodology/approach – Drawing on a quantitative methodological approach, a survey was undertaken among a sample of 351 certified accountants to empirically test the proposed model. The paper used an ordered logit model to estimate the effects of several online service quality factors on the certified accountant’s degree of intention of using the Portuguese government’s tax services web site. Findings – The results identify a number of key aspects of online service quality that contribute to the increase of the use of the taxation web site by certified accountants. This is particularly evident for web site characteristics such as convenience, research facilities, privacy and security, speed and ease of access. Practical implications – This study offers the opportunity to rethink existing policies and to set forth specific measures that can be implemented to establish rigorous quality standards. Originality/value – The paper provides an empirical analysis regarding the online service quality factors that determine the degree of...
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...ABSTRACT The internet usage among teenagers increase from last decade, increase in internet usage has effect teenagers 1) that teenagers boys use internet for playing games mostly violated games whereas girls use internet for shopping and for chat online 2) teenagers use internet for anonymous identity experimentation 3) internet cause isolation and depression among teenagers. This study is aimed to explore the relationship between teenager’s internet usage and face to face communication. This study also explores the desire of teenagers to face to face communication, and the relationship between loneliness and excessive internet usage. This is quantitative study and survey method will be used. After the survey results will show that is there any effect of internet on teenager’s face to face communication and effect on their peer relations. Key words: communication, internet, face to face communication, loneliness, teenagers. CHAPTER 1 INTRODUCTION Internet change the way people communicate with each other. In earlier days people use traditional means of communication like telegraph, letters, landline etc. now they ways of communication changed the world. Communication becomes faster and more accessible. Internet is one of them. People use internet for real time communication with friends, family and other relations. It seems that there is no single field that is not affected by internet.Chesebro and Bonsall (1989) argued that you talk to people through internet in the privacy...
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...An Investigation of SNS Usage and Its Impact on Studying Habits and Academic Performance of University Students Ishfaq Ahmed Corresponding author Lecturer, Hailey College of Commerce University of the Punjab, Lahore E-mail: ishfakahmed@gmail.com Muhammad Amir Lecturer, Hailey College of Commerce University of the Punjab, Lahore Tehmina Fiaz Qazi Research Scholar (M.Com), Hailey College of Commerce University of the Punjab, Lahore Shaista Jabeen Research Scholar (M.Com), Hailey College of Commerce University of the Punjab, Lahore Abstract This research focuses to explore the relationship between SNSs practices and academic performance of the student by exploring the relationship of SNS usage with their studying habits. A sample of one thousand students was chosen from different universities of Pakistan. At first step of Multistage Sampling Technique, simple random sampling technique was used to select 6 universities i.e. 2 from private sector and 4 from public sector. To form clusters, these universities were further divided and each cluster consisted of four faculties i.e. faculty of social sciences, faculty of business/management sciences, faculty of engineering and faculty of natural sciences. Simple random sampling was used at last stage of multistage sampling. Personally administrated questionnaires were used as data collection tool showing the response rate of 73%. Study concluded that there is a significant difference of use of SNSs between male...
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...THE EXTENT OF INTERNET BANKING SERVICES USAGE IN RELATION WITH CUSTOMERS’ PERCEIVED E-SERVICE QUALITY (PeSQ) OF MALAYSIAN BANKS IN PENANG: THE MODERATING ROLE OF ADOPTERS RISK PROFILE Sri Zuliarni1, Hasnah Hj Haroon2, Sofri Yahya2 ABSTRAK Studi ini mengkaji perilaku penggunaan jasa Internet banking lanjutan dalam konteks nasabah tetap pada Bank nasional Malaysia di Penang. Kerangka penelitian berasaskan Technology Acceptance Model (TAM) dan modifikasi model Perceived e-Service Quality (PeSQ) untuk mengidentifikasi faktor yang mempengaruhi penggunaan jasa Internet banking lanjutan. Variabel penelitian diantaranya profil risiko pengguna, kegunaan yang diterima, kemudahan dalam penggunaan, kebolehpercayaan, ketanggapan, keselamatan, dan kemajuan berkelanjutan. Mahasiswa S2 pada Universiti Sains Malaysia telah digunakan sebagai sampel penelitian. Hierarchical Regression Analysis digunakan untuk menguji pengaruh antar hubungan antar ke-7 sub-variabel yang diusulkan dan untuk memastikan proposisi berkait secara empiris. Kegunaan yang diterima, kemudahan dalam penggunaan, kebolehpercayaan, ketanggapan, keselamatan, dan kemajuan berkelanjutan mempunyai suatu pengaruh tidak langsung terhadap tingkat penggunaan jasa Internet banking lanjutan melalui profil risiko pengguna. Sebaliknya tiada pengaruh langsung dalam kajian empirik ini. Dengan demikian, dapat disimpulkan bahwa pelanggan Internet banking pada bank-bank nasional di Pulau Pinang, Malaysia berada pada kategori memiliki minat/...
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...Surf the Internet during Work Time? Linge Li 315668 Case, C., & Young, K. (August 01, 2002). Employee Internet Management: Current Business Practices and Outcomes. Cyberpsychology & Behavior, 5, 4, 355-361. This paper explored the current practices to reduce or control the Internet misuse or abuse in organizations and analyzed the data collected from a wide range of respondents, as well as the related areas in the organizations that participated in this study. The authors also provided the Internet E-Management Framework to help analyze employees’ behavior, which concluded several behaviors and aspects that are mostly concerned in organizations. The results and implications of this study contribute to understand companies’ awareness, concerns, and practices on Internet misuse issues. Firms Control Employee Internet Use. (July 01, 2007). Information Management Journal, 41, 4. This article provides data regarding why companies restrict their employees’ Internet access. Therefore it is helpful to understand the attitude towards Internet usage issue from the employer’s side. Akman, I., & Mishra, A. (July 21, 2010). Predictive Effect of Gender and Sector Differences on Internet Usage among Employees. Engineering Economics, 21, 3, 295-305. This paper recognizes the increasing usage of Internet in organizations and the need from policy makers to understand their employees’ Internet usage patterns and purposes. The authors concluded predictive effects of gender...
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...To Internet And Beyond A Study About The Effects Of The Internet On Children Santos, Divine Agnes DS. BS Business Management 8:30-10:00 am In Partial Fulfillment of the Requirements for English10 Prof. Cynthia Sanguyu University of the Philippines Diliman Extension Program in Pampanga ABSTRACT This study is all about how the Internet affects the children. The researcher focused on the effects of the Internet in the development of children physically, socially, cognitively, and emotionally. This study also tackles about how the digital and modern media can influence the children in both positive and negative ways. It also shows solutions to the hazards of using the Internet. By reading this paper, a reader may be guided on how to use the Internet properly and may be informed on what will be the consequences if it will not be used properly. BACKGROUND OF THE STUDY Living in the modern century, everything instant is what almost everyone prefers. One of these instants of the modern technology is the Internet which children most likely to use. That is why the researcher chose “The Effects of the Internet on Children” as her topic because she wants to know what the Internet can offer for the children. She wonders why almost all the children would like to use the Internet. She also wants to know if the knowledge that the Internet offers helps in the physical, social, cognitive and emotional development of children or if it just lead to simple or serious hazards to...
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...CHAPTER 1 THE PROBLEM AND ITS SCOPE INTRODUCTION Facebook usage helps people to get information in a way to communicate, and most importantly, the way people interact. The importance and Relevance of using this kind of social networking is growing stronger with its rapid development of technology. Facebook is known to be the largest and most used social networking site nowadays. However, there are also different factors that affects to the students either negative or positive. Its benefits to the students is that through facebook they may use the site to interact with people they already now or to meet new people, staying connected with friends, keeping up to date on news more quickly, for creative expression, to experience global exposure, lots of great resources and information can be get. On the other hand, there are also negative effects that could really contribute on using Facebook among students, those factors are; Students does not care about the surroundings, there will be less social interaction, privacy blow up, Reduce time for study, less family concern and bad for health. The extent of student’s in academics may be determined by its grades that a student earns for a period of learning. It is believed that a grade is a primary indicator of such learning. If a learner earns high grades it is concluded that they may also have learned a lot while low grades indicated lesser learning. However, there are factors also to be consider which affecting the study habits...
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...The Impact of the Internet on Children Introduction & Background With the advanced development computer technology, currently, the internet is prevalently spreading nearly everywhere in our life, work and study. In fact, the internet is a double-edged sword. On the one hand, the internet can help us to handle lots of complicated matters and make people broaden their horizons through the internet. However, according to the research, most of the people, especially lots of children, are influenced by the internet negatively in terms of time management, addiction to the online games, free pornographies and adult films, physical health and family relationships. Therefore, we must come up with some solutions which based on parental control and parental support to figure out these problems of the internet on children. Specific negative impacts of the internet on children One of the negative impacts of the internet on children is disrupting the time management in their normal life. As mentioned in the article “Internet parenting styles and the impact on Internet use of primary school children,” the authors Valcke, Bonte and Rots (2010) indicate that children cannot schedule time properly because of the internet disturbance. According to a sociological survey based on a group of questions given to some of Romanian parents (Muresan, Catalano & Bocos, 2010), 16.73% of the parents think their children spent lots of time on the internet, and less time on other outdoor activities...
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...Internet and Society Abstract A growing body of research shows that internet has a huge impact on the society. Based on secondary data available with us, we are expanding the design of impact of internet with reference to youth in India. The maximum usage of internet is done by Gen Y. They use internet for different purposes like Social Media, Email and chatting, Entertainment, E-Commerce and Internet Banking to some extent. We will be showing the fraction of the society using internet and also designing the impact of internet on the mindset of them. Both, positive as well as negative impacts will be drafted. We will be also showing the time spent by an average person on the internet. Introduction Internet The internet is an international system of interconnected computer networks that use the standard internet protocol suite to connect users worldwide. It is composed of a network of smaller networks, from personal computers to large university systems, all of which are linked by various wireless, electronic, and optical technologies. The term “Internet” is the shortened from of the term ‘internetwork’. Global Scenario & Indian Scenario The internet today connects more than 2 billion people worldwide. The internet has a tremendous impact on global economy which contributes around 3 percent of world GDP. The usage of an internet has been predominant in India over the past ten years. Internet penetration in the country may not have crossed 16% of its population...
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...Filipino Students Facebook has paved the way for a faster, more comfortable and efficient social interaction.Even though many social networking sites preceded it,Facebook is the current biggest social networking sitewith over six hundred million users worldwide and it has an annual growth of 45.2% (Inside Facebook gold, June 2011).In addition, it has more than 28 million users in the Philippines which ranks no. 8 in Facebook statistics by country (socialbakers.com, 2012). Unfortunately, Filipino students have abused the advantages that Facebook extends to them and they have been using it without caution and moderation.Eventually, Facebook has greatly affected their academic lives.Generally, Garcia (2011) stated that Facebook usage have apparent effects, both positive and negative, on students.In 2010, Kirschner and...
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...The Effects of Online Communication versus Face-To-Face Communication Innovations and advances in the field of Information Communication Technology(ICT) have resulted into major revolutions and remarkable changes in communication and use of media may it be in organizations, work places or in general social interactions. It therefore becomes imperative to scrutinize and analyze the impact of this advancement in communication technology particularly in regards to the normal workplace settings, our social lives and how it affects communication patterns with and among employees, interpersonal relations and assess whether this technology has substituted and replaced the conventional face-to face means of communication. Lee & Leung et al. (2011) argue that communication is fundamental to people’s well- Just like other organism, human beings cannot continue to exist without interrelating with their surroundings. Receiving information from external sources is crucial to everyone’s survival and development. The society is made up of a collection of relationships which are based on communication. Our relations at our dwellings, workplace, and recreation have direct consequences on our state of well-being (Lee & Leung et al., 2011). Even though many theories have been advanced as to what are the strengths or limitations face-to-face versus online means of communication, so far there is no study analyzing and comparing the two (Baek & Wojcieszak et al., 2012). However, in their research...
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...| | |Personality Traits and Facebook Use | | | | | |Author James | | | |Professor Hiroshi Ajas | |PS315 | |Theories of Personality | | | |September 29, 2015 ...
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...Eni Ceca Is e-mail and web usage monitoring by employers ethical? All of us have witnessed the rapid growth of information technology, especially during the last decade. Obviously, two of the major inventions achieved by the advancement of information technology are the Internet and Electronic Mail (Email). Internet and Email have already attained a very high level of usage by people of different age groups and in different countries because of the benefits and convenience they offer and the decreasing costs of usage. Internet is developing as a powerful tool of entertainment, communication, trade and research. Thus, it is becoming an essential and integrated part of the business process. The invention of Internet has given rise to several ethical issues, one of which is concerned with the privacy of Internet and email users. The focus of this paper is narrowed to the issue of email and web usage monitoring by employers, which is on the rise not only in USA but also in most of the other countries. This paper will carefully elaborate the ethical implications of email and web usage monitoring by employers and at the same time argue that the practice of email and web usage monitoring by employers is unethical. J.S. Mill's Theory of Utilitarianism provides for the grounds on which a clear distinction between the ethical and the unethical can be made. Mill's theory claims that a behavior is ethical only if its consequences result in the greatest utility for...
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...study, the researcher argues that BBM and WhatsApp may generate noticeable improvements in consumer’s lives but may simultaneously cause serious social and personal problems, including addiction to these applications. Amazingly, this topic has received little if any attention from consumer behaviorists, who need to understand the psychological factors that affect BBM and WhatsApp consumers. Hence, the current research examines two personality traits—extraversion and social anxiety—that influence consumer attitudes toward these applications. The results of a survey from 552 BBM and WhatsApp consumers in Kuwait indicate that the interaction effect of extraversion and social anxiety is significantly related to consumer attitudes toward BBM and WhatsApp. Furthermore, addiction to these applications plays a mediating role in the examined effect. © 2013 Western Social Science Association. Published by Elsevier Inc. All rights reserved. 1. Introduction Social psychologists consistently emphasize...
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...According to the latest research by the American Psychological Association (APA), spending a lot of time on the Internet can have both negative and positive effects on the users. The effects of Internet to the users are helping the users to get information, breaking the bound between people and social isolation. Firstly, internet can help users to get information. This is because Internet is a treasure trove loaded with information which offers knowledge on any given topic. Search engines make information accessible on various subject matters such as, government law and services, market information, new innovations and technical support and even dispense advice on love and relationships matters. Therefore, Internet can provide us with almost everything you could ever need to know right at your fingertips. Secondly, Internet will break the bound between people. Social networks such as Facebook and Twitter can help us to interact with people all around the world. Social networking has also evolved as a great medium to connect with like-minded individuals and become a part of interesting groups and communities besides family and friends. Thus, Internet is the bond between us and the world as well as our beloved. Last but not least, Internet can also cause social isolation. This is because Internet will create rifts between the real and virtual world which are so alluring that seems daunting going back to real life once hooked. There is an addiction for everything...
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