...Which Communication Technology to Use? In recent years, communication technology has made much advancement. There are many technological options available to choose from. A virtual team needs to have a clear strategy for matching technology to tasks. I will attempt to identify which asynchronous (different-time) or synchronous (same-time) communication technology I would recommend in the two situations given below and why. In the first situation, a virtual team has team members situated in different time zones. The team is not aware of the latest trends in communication technology. In the second, a virtual team has members in different locations in the same time zone, such as New York and Washington, DC. The team is aware of the latest trends in communication technology. Duarte and Tennant Snyder (2006) use the term groupware to describe the entire category of electronic options available to a virtual team. It is a broad term that refers to electronic systems that integrate software (SW) and hardware (HW) to enable communication and collaborative work. The most commonly used groupware today is e-mail (e.g. MS Outlook) and instant messaging (e.g. DCO chat, jabber). E-mail is the best understood technology for distance collaboration. It can track responses, broadcast the same message to virtual team members, forward copies to leadership and project stakeholders and seen also as a permanent written record of discussion, unlike video teleconferencing (VTC). ...
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...Communication Communication is considered to be an important factor within our every day lives. Communication is viewed in many different ways. However, when working with virtual teams communication is a number one factor especially for the leader of the project. Lack of communication can steer up a lot of issues. A team leader needs to make sure the goals that need to be complete is addressed to all members of the team. There are different types of communication. There is business communication, family communication, social communication, common interest communication, intellectual communication and student/teacher communication. The three types of communication that stand out is business, family and social communication. I will discuss two out of the three types of communication. They will be business communication and social communication. Business communication is typically what people do to get products and services sold in order to make money. Business communication needs to be consistent across the board. There could be different ways to communicate with a business. One could communicate via phone, emails, memos and through meetings within the organization. Usually communication is coming from the president of the company to one level down manager which in turn get relayed to the associates who work to keep the company up and running. Another type of communication would be social communication. Social communication is for entertainment purposes. Social communication...
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...Issues in Business, Management and Education 2013 Virtual teams: opportunities and challenges for e-leaders Snellman Carita Liliana* a Metropolia University of Applied Sciences, Business, Leiritie 1, Vantaa 01600, Finland Abstract In the globalized world with crucial technological changes, leaders are facing unforeseen opportunities as well as challenges while striving to reach their objectives. Such changes have led to organizational restructurings and implied rethinking of leadership functions and practices. Changing organizational structures, from traditional hierarchical towards lower and more flexible ones, have made leaders organize work in new ways. Teams account for one new way of organizing work and reaching organizational goals. Likewise, globalized markets have made leaders search for new solutions to meet the needs of customers. In consequence, organizations strive for competitive advantages through downsizing, subcontracting, joint ventures, strategic alliances, and other collaborative and network-based alternatives which are typically facilitated by virtual teams. Virtual teams are geographically and organizationally dispersed teams that function over time zones. Due to such dispersion, physical contact in virtual teams is reduced or lacking altogether which means that collaboration is enabled by IT-solutions such as computerbased communication. This kind of electronically facilitated team work is known to imply opportunities as well as challenges...
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...com/locate/ijproman Effect of a virtual project team environment on communication-related project risk April H. Reed *, Linda V. Knight 1 Department of Management Information Systems, College of Business, East Carolina University, United States College of Computing and Digital Media, DePaul University, United States Received 25 March 2009; received in revised form 13 July 2009; accepted 4 August 2009 Abstract Over 150 Information Technology practitioners participated in a study of differences in communication risk between traditional project teams and those that operate virtually, with some team members physically remote. Contrary to prior research, results indicate the level of risk from inadequate communication is not significantly greater when team members are not grouped in one location. Further, despite increased dependence of virtual teams on technology for communication, there was no evidence of significantly more project risk due to technological failure. However, virtual team projects exhibited notably more risk due to insufficient knowledge transfer. A plausible explanation is decreased implicit or informal knowledge transfer in virtual environments. We conclude that the possibility of insufficient knowledge transfer should be included in virtual project risk management plans, and consideration should be given in such projects to the extent to which knowledge that is traditionally shared implicitly might be shared explicitly through electronic means. Ó 2009 Elsevier Ltd and...
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...Importance of Communication in Resolving Team Conflict John Cathey 50023176 Manuscript Assignment MGT 567.01W: Managing Groups & Teams Abstract Organizations have been creating teams in an effort to improve communications, processes, respond to customers, or develop new processes or services. Conflict within teams is not new nor is it unexpected or always destructive. Organizations are looking at new ways to form teams and technology has increased the ability to form teams from diverse locations. Teams no longer must be formed from a single location, there are now virtual teams. These teams may be made up of members from different time zones or countries. There is also a new form of team to explore, communities of practice, a group of people that share information, insight, tools, and experience about a subject or area of interest (Kerno & Mace, 2010). What types of conflict arise in these types of teams, do managers need to manage the conflict differently, or does conflict affect these teams differently? This paper looks at the types of conflict found in each of these teams as well as the impact conflict can have on team productivity. It is important for those managers responsible for teams understand the impact of conflict and how to successfully manage it to ensure the team meets or exceeds the goals set by the organization. This paper will provide some insight to assist managers with that task. The Importance of Communication in Resolving Team Conflict ...
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...companies tend to choose global virtual team with members of different cultural backgrounds because leaders gradually promote their company to the world. Global projects with using virtual teams are primarily linked through computer and telecommunications technologies across national boundaries. Globalization of the construction industry has brought unique challenges such as coordination among project participants from different countries, and individual’s preferences in decision make and communication. As economic borders between countries come down, cultural barriers will most likely go up and pose new challenges and opportunities for business. Solving the cultural issues has been found to be of crucial importance for the success of virtual teams. This research attempts to characterize cultural differences along the dimension of cultural values and cultural practices Keywords: Virtual global project; Cultural diversity; Project management. Introduction Traditionally, a team-based project requires all team members physically present in a specific location for a period of time. But virtual global project requires a virtual team that members can engage in and deliver projects with limited or no direct physical interaction with other members. It allows multinational enterprises to draw on the widest talent pool available among their global employee base. Team members typically don't need to meet face-to-face, they can use several different virtual meeting applications to conduct...
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...Effective Communication In the article “The History of Virtual Teams” Julia Carter mentions that the technologies that aid communication, have improved immensely since the 1960s, and with this, and the ever increasing catalyst of globalization, there has been a huge rise in virtual teamwork across many health care organizations. Consider this: personal computers did not exist during the 1960s; mobile phones didn’t exist in the 1970s; voicemail and conference-calling wasn’t prevalent during the 1980s; and webinar platforms only came into vogue in the last few years. Now, tens of millions of people have all of these things, more or less within reach at any given time. In the last decade distance working has increased, and even companies that employed originally co-located teams are no longer enforcing face-to-face working (2013). An organization which is flexible in its communication is going to be able to adjust to the rapid changes which are being made in today’s business world. Virtual teams are highly efficient because the personnel spend the bulk of their time doing actual work as opposed to traveling, which in return also means they save money for the organization. Harden, Harden, & Harden has been getting financial security transaction support from Mammoth’s Capital Corporation but the data received would have to be reformatted this is time and cost consuming. Mammoth is willing to help streamline the data transfer process between their database and HHH’s. Songsri...
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...State Police High Performance Teams Analysis The State Police for any state uses the advances of a flexible, fluid interchanging operational structure. The State Police high performance teams become more than functioning officers behind the wheel of a police cruiser, at the controls of the helicopter, or underwater saving a child. Every high performance or learning team uses and involves group decisions for each situation may change at a moment’s notice. The elements for excellent high performance team-builds show in the supporting information. The advances of biometric, information, and electronic technology create the help each high performance, or learning organization needs for social survival. High Performance and Learning Team Elements The essential elements for building high performance police and learning teams begin three important stages; engaging, enabling, and energizing (Building Teamwork, 2012). The engaging stage defines first three elements as purpose, commitment, and trust. Starting with purpose for using the specialized team and goals. The reasoning foundation shows details for the operational support and resources for achieving the organizational goals. The commitment stage defines decisions of each individual in a team for becoming close-knit unit calmly working together. This collection of talented individuals agree to commit dedicated time, and training to achieve the goals for success. The importance of team trust shows a conscious commitment of each...
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...increasingly dependent upon technology as a means to communicate globally. The course provides students with an understanding of technology-mediated communication and the ability to maximize the use of new media to optimize organizational communications. Intranets, Internet, e-commerce, and the impacts upon customer satisfaction of new communications technologies are explored. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Turban, E., King, D., McKay, J., Marshall, P., Lee, J., & Viehland, D. (2008). Electronic commerce 2008: A managerial perspective (4th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. Roebuck, D. B. (2006). Improving business communication skills (4th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. All electronic materials are available on the student website. |Week One: Overview ...
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...Virtual Teams: A Review of Current Literature and Directions for Future Research1 Anne Powell Southern Illinois University Edwardsville Gabriele Piccoli Cornell University Blake Ives University of Houston Abstract Information technology is providing the infrastructure necessary to support the development of new organizational forms. Virtual teams represent one such organizational form, one that could revolutionize the workplace and provide organizations with unprecedented levels of flexibility and responsiveness. As the technological infrastructure necessary to support virtual teams is now readily available, further research on the range of issues surrounding virtual teams is required if we are to learn how to manage them effectively. While the findings of team research in the traditional environment may provide useful pointers, the idiosyncratic structural and contextual issues surrounding virtual teams call for specific research attention. This article provides a review of previously published work and reports on the findings from early virtual team research in an effort to take stock of the current state of the art. The review is organized around the input – process – output model and categorizes the literature into issues pertaining to inputs, socio-emotional processes, task processes, and outputs. Building on this review we critically evaluate virtual team research and develop research questions that can guide future inquiry in this fertile are of inquiry. ACM Categories:...
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...covered in this course is an introduction to the OSI protocol model, network-switching systems, basics of wireless communications, and network security. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: · University policies: You must be logged into the student website to view this document. · Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Goleniewski, L. (2007). Telecommunications essentials. (2nd ed.) Boston, MA: Pearson. Panko, R. R., & Panko, J. L. (2011). Business data networks and telecommunication (8th ed.) Upper Saddle River, NJ: Prentice Hall All electronic materials are available on the student website. Software TestOut LabSim® Network+ Week One: Evolution of the Telecommunications Industry Details Due Points Objectives 1.1 Describe the evolution of the telecommunications industry and its major technologies. 1.2 Identify past and present voice communications technologies. 1.3 Describe telecommunications network structures....
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...Martin gain by using virtual teams? Explain. The advantages Lockheed Martin gained by using virtual teams are better communications as if the participants were in the same room. Since technology such as electronic white boards were implimented into this project team members could draw pictures or charts as others watched and responded so that everyone that was participating was on the same page. Without these technology advances implimented into this program it would be nearly impossible to complete this project. 2. Identify and discuss potential problems with using virtual teams-for example, interpersonal, technical, or geographical concerns. Potential problems with using virtual teams could consist of miscommunication, technology failure, or unable to recieve information due to the geographical location. Miscommunication can occur due to the impersonaltion of conversation through technology. Due to the impersonalition of communication that occurs through technology there is no way to completely understand messages that are being communicated as well as messages communicated through direct human contact. Technology failure can occur at any place and time and is completely unpredictable. Technological failure can result in loss in information and communication. Certain geographical locations are unable to transmit technology and communicate through technology. In these specific geographical locations there is no resources that make this type of communication possible. 3. Discuss...
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...MANAGING VIRTUAL PROJECT TEAMS A research project submitted to the faculty of San Francisco State University In partial fulfillment of the requirements for the degree Master of Business Administration by Bryan Rolf Trautsch San Francisco, California December 11, 2003 Copyright (c) 2003 by Bryan Trautsch. CERTIFICATION OF APPROVAL I certify that I have read VIRTUAL PROJECT MANAGEMENT by Bryan Rolf Trautsch, and that in my opinion this work meets the criteria for approving a research project submitted in partial fulfillment of requirements for the Master of Business Administration degree at San Francisco State University. ________________________________________ Dr. Robert C. Nickerson Professor of Information Systems ________________________________________ Dr. Sam S. Gill Professor of Information Systems ABSTRACT MANAGING VIRTUAL PROJECT TEAMS Bryan Rolf Trautsch San Francisco State University Fall 2003 The purpose of the project is to explore the communications and collaborations issues associated with managing virtual project teams. In order to establish a better understanding of the problem, the paper evaluates virtual teams against more traditional collocated teams to provide some background and depth to the research. The method used in the research was in the format of a questionnaire consisting of six questions. The questionnaire was delivered via e-mail to various project managers with virtual project team experience dispersed through...
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...MANAGING VIRTUAL PROJECT TEAMS A research project submitted to the faculty of San Francisco State University In partial fulfillment of the requirements for the degree Master of Business Administration by Bryan Rolf Trautsch San Francisco, California December 11, 2003 Copyright (c) 2003 by Bryan Trautsch. CERTIFICATION OF APPROVAL I certify that I have read VIRTUAL PROJECT MANAGEMENT by Bryan Rolf Trautsch, and that in my opinion this work meets the criteria for approving a research project submitted in partial fulfillment of requirements for the Master of Business Administration degree at San Francisco State University. ________________________________________ Dr. Robert C. Nickerson Professor of Information Systems ________________________________________ Dr. Sam S. Gill Professor of Information Systems ABSTRACT MANAGING VIRTUAL PROJECT TEAMS Bryan Rolf Trautsch San Francisco State University Fall 2003 The purpose of the project is to explore the communications and collaborations issues associated with managing virtual project teams. In order to establish a better understanding of the problem, the paper evaluates virtual teams against more traditional collocated teams to provide some background and depth to the research. The method used in the research was in the format of a questionnaire consisting of six questions. The questionnaire was delivered via e-mail to various project managers with virtual project team experience...
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...OrContents Part III/ The usefulness of motivational theory for managers. 2 1. Distinction between Maslow’s Theory and Hertzberg’s Theory of motivation 2 2. Application for Manager 3 3. Apply to LG Electronics 4 Part IV. Understand mechanisms for developing effective teamwork in organizations 4 4.1. Explain the nature of groups and group behaviour within organisations. 4 A. Definition 4 1. Group and group behavior 4 2. Group norms 7 3. Group decision-making 8 4. Group contribution 10 5. Formal and Informal group 11 6. Advantages and disadvantages of informal organisation 12 B. Apply in LG Electronics: 13 4.2: The factors that may promote or inhibit the development of effective teamwork in organizations 13 A: Definition 13 4.1.1: Inhibit the Group 14 4.1.2: Successful teamwork 16 B: Application for LGE 20 4.3 Evaluate the impact of technology on team functioning within a given organization 22 A: Definition 22 4.3.1 The importance of technology in business 23 4.3.2 The important of technology in team 23 4.3.3. Virtual teams of technology 24 4.3.4 Critical Success Factors of Virtual Teams 26 B: Application 27 CONCLUSION 30 Part III/ The usefulness of motivational theory for managers. 1. Distinction between Maslow’s Theory and Hertzberg’s Theory of motivation | Maslow’s Theory of Motivation | Hertzberg’s Theory of Motivation | Meaning | Maslow’s theory is based on the concept of human needs and their satisfaction. | Hertzberg’s theory is based...
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