...CASE STUDY Samsung Creates Sparks with Unique Digital Direct Marketing Ë “We’ve been using eCircle for the past four years and have been consistently happy with them. They provide a very sophisticated email system which allows us to customise our emails to provide a much higher degree of targeting than previously possible.” (Nick Turner-Samuels, Online Marketing Manager, Samsung Mobile UK) Email Marketing Software Email List Rental HIGHLIGHTS CHALLENGE: • To improve email deliverability • To increase brand awareness and loyalty • To generate new leads and sales SOLUTION: • Help produce eye-catching unique email campaigns including an annual Easter Egg Hunt • Send out videomail campaigns in conjunction with latest movie releases to specially selected emails from eCircle’s address stocks • Broadcast a regular email newsletter to Samsung subscribers using eC-messenger RESULT: • Easter egg campaign lead to huge jump in traffic to website and close Samsung community • Over 14million new page impressions • More targeted campaigns sent to different database segments to ensure best possible results Samsung Location: Industry: Website: Products: UK Telecommunication, Technology http://uk.samsungmobile.com Email Marketing Software, Email List Rental eCircle’s relationship with the electronics giant Samsung, one of the fastest growing global brands began over 4 years ago. Samsung initially chose to work with us due to our strong ISP relationships, having previously...
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...Final Project “Email Marketing Effective Yet Challenging” Rebeca Machado Marketing Management, Section O Professor Dr. Nall November 23, 2014 “Email Marketing Effective Yet Challenging” Marketers always face the difficulty of knowing how much to spend on marketing. Like one once said, “I know that half of my advertisement is wasted, but I don’t know which half” (Kotler & Keller, 2012, p. 488), it is a challenge to know what part of their effort it is being effective and what is just a waste. One possible solution for this problem is email marketing campaigns. From a well targeted consumer contact list to a well designed email with an efficient and appealing subject line and short body message, emails are a very important tool in marketing (Carmen & Nicolae, 2010, p.737). Email marketing has several advantages but it must be administered effectively in order not to become intrusive and disregarded by consumers. An efficient email marketing campaign should benefit both the company and the customer (Alan, Chaudhary & Jason, 2010, p.188). Email is a very useful and easy tool to reach customers over large geographic areas -- even those across the world. There are several reasons why emails are beneficial when used in marketing. First, it is the fastest and, when used efficiently, can be an inexpensive way to reach customers (Bonfrer & Drèze, 2009, p. 251). Second, comparing with other marketing techniques, email marketing requires low implementation...
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...Annual India e-Marketing 2011 Benchmark Research on India Digital Marketing © Copyright Octane Marketing Pvt. Ltd. Octane Research, January 2011 0 Octane Marketing Pvt. Ltd. Report No: AIE2011 First Impression, 2011 Price USD 999 Address: The Research Group, Level 4, Rectangle 1, Commercial Complex, D-4, Saket, New Delhi - 110 017. INDIA Phone: +91 11 324 34 436 research@octane.in Copyright © Octane Marketing 2011 All rights reserved. This report has been prepared by Octane on the basis of information and opinions delivered by marketers which are believed to be reliable and accurate. Octane has tried its best to ensure the accuracy of the information; however no responsibility, expressed or implied, is being accepted or will be accepted by Octane for any consequences that may arise from errors or omissions in this publication. This publication is intended to provide only a general outline of the subjects covered and not a substitute for detailed research or the exercise of professional judgment. Professional advice should be sought before taking any action on any issue. The information contained herein is current as of January 31, 2011, unless otherwise specified. © Copyright Octane Marketing Pvt. Ltd. All rights reserved. Permission should be sought from Octane for the reproduction of the contents of this publication in whole or in parts. 1 Message from the CEO… Indian marketers are moving at a fast speed to tap the ‘new normal’ opportunity. Consumers...
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... Integrated Marketing Strategy Joey Willoughby OMM615 Integrated Marketing Communications/Advertising/Public Relations and More Instructor: Dr. Janis McFaul September 29, 2014 Integrated Market Strategy Introduction: This research document will encompass an integrated market strategy for the Toyota Tundra. It will embody such descriptives as an overview/executive summary of the marketing strategy, the product and desired brand image, the target market, including buyer motivations, demographics, and psychographics, the over-all marketing strategy, including positioning strategy versus competitors, a promotion and advertising campaign that includes a description of one advertisement, a suggestion and descriptive of one advertisement, a suggestion and descriptive of a public relations campaign, the utilization of an Internet marketing campaign, including website and utilization of email, and a direct marketing campaign, including customer relationship management. Is an integrated market strategy for the Toyota Tundra the most logical way for Toyota to advertise and sell their product? Overview/Executive Summary of the Marketing Strategy: According to Toyota Global, 2014 Toyota Motor...
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...By splitting its target group by car range specific email communications, Volvo is consistently achieving extremely high response rates. In addition, the awareness of customers and prospects of the existence of Volvo’s newsletter is exceptional with up to 8 out of 10 recipients actually reading the newsletter on a regular basis. For almost 80 years, Swedish car manufacturer Volvo has committed itself to reach the highest security and safety standards which are then packaged into high quality, attractive Scandinavian design. Many new and exciting car models shape the face of the Volvo brand this year so it’s hardly surprising that Volvo is also pursuing new, innovative and successful ways of communication. Ë Efficiently Complementing Existing Marketing Tools with Email With the use of email marketing, Volvo are complementing its existing marketing mix, not only alongside traditional dialogue marketing campaigns but also to amplify its other online marketing methods – with the key objective being to measurably increase the response rates of all advertising tools. According to Oliver Engling, Head of Advertising and CRM at Volvo Cars (Germany) it’s clear that Volvo customers and prospects gather information and research online and therefore the most natural means of communication is via email. “This is why a continuous communication with our customers is vital for us and we place a high value on close personal...
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...hyper-speed marketing, it's most likely time that you start adding "mini campaigns" to your year-long marketing plans. Think of these as quick hits that fill in the gaps between your major marketing efforts. The challenge and opportunity for businesses -- especially those that rely on a traditional marketing calendar based on holidays, seasons and sales cycles -- is that marketing communications can catch fire or sizzle quickly on social media channels. Of the 140 million tweets on Twitter that are posted every day, 92 percent of retweets happen in the first 60 minutes. Content also churns over on Facebook, where the site's more than 500 million users help businesses extend the reach of their campaigns by clicking the "Like" button. Conversely, the average email marketing campaign is said to have an average lifespan of 48 hours, with most emails being opened within the first 24 hours. That's a long shelf life compared to how quickly content and promotions shoot through social media. The key is to not think about marketing in terms of the tools and destinations available. "This is my Facebook campaign." "This is my Twitter campaign." "This is my email marketing campaign." "This is my YouTube campaign." Think more about the message and how to best distribute it across the media. For example, use Twitter as the hook where you spark conversation, and link back to Facebook, where you engage consumers in greater participation. Then use what you learn in your email newsletter...
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...WHY EMAIL MARKETING STILL HOLDS SWAY IN ONLINE MARKETING The social media has taken the world of online marketing by storm as it has changed the tenets of online marketing. However, in spite of the popularity of the social media that has emerged as a powerful marketing platform, the age-old technique of e-mail marketing still holds sway. Marketers still trust in the powers of e-mail marketing, and it is their confidence that has helped e-mail marketing survive the changes in digital marketing. One cannot deny the importance of connecting with prospective customers and consumers in a personalized manner to leverage the marketing efforts and no other marketing tools that targeted e-mails that can perform the task most efficiently and economically....
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...Acquisition Marketing ∙ Display & Mobile Advertising It launches high effective digital ad campaigns, which offers eBay’s customers personalized, relevant ads they will actually want to see. Because marketers know that an effective digital ad campaign needs to reach the right customers with right message. eBay Enterprise Display is powered by the eBay Audience Platform. It is unique in its ability to use first party commerce data to understand consumer behavior, and apply it in real time to display and targeting and optimization. By skillful applying that knowledge they can reach and engage their ideal audience with greater certainty, less waste, and higher performance. It drives new customer acquisition and increases repeat purchases from existing customers. Display & Mobile Advertising Features. - Location-Based targeting This feature highly depends on smart phones that have access to internet. It send dynamic, creative messages to customers based on their location and engages specific customers based on their device ID, and serves them personalized ads that will drive foot traffic to their store. It helps customers increase their campaign relevance, produce measureable results, and understand cost per store visit. - Benefit from valuable first party commerce data. With over$255 billion in commerce volume and 150 million active users, eBay is one of the world’s largest marketplaces. By using this data in real time they can find the right audience for...
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...list which is the direct mail buyers of similar products. So, I am embarrassed to say this but our department has exhausted the list choices, and now we are faced with the decision to go beyond the response lists and we must develop a new compiled list to test in the summer mailings. This list must be complete and ready to launch by May 31, 2011. In our meeting, we decided to focus on the following areas to help develop and launch the new list for the summer mailings. The four areas are…learning about the demographics of our customers, the kinds of list that would be tested, how many list segments would be tested for the summer mailings, and can there be a list developed to include postal address as well as email address to execute a multichannel marketing campaign. The person to head this project is Fred Miller and his contact information is listed in the directory for all questions on this project. CUSTOMER DEMOGRAPHICS In developing a demographic profile, we will determine when and where advertising should be placed to achieve maximum results. In such cases, it is important that the advertising department get the most results for our money. So, careful research will be done to match the profile of the target market to the demographic profile of the advertising medium. This can be hard (and expensive) part in finding out who our customers really are. We feel that the demographic attributes are the following...education, income or wealth, occupation, family composition...
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...Study Expert Email Marketing Advice Helps Fitness Club Grow Membership Sales Traditional Email List Rental Falls Short With nearly half a million members at their network of clubs, one of the largest fitness companies in the United States faces the ongoing challenge of attracting new members. To reach prospective new members for its Boston area clubs, the company invested in a campaign with a traditional email list rental vendor. The campaign was a total flop: it was discovered after-the-fact that the email address list was not strictly permission-based and the lack of true opt-in created negative brand perceptions among recipients, campaign performance as reported by the list vendor did not match the disappointing results observed by the company, and the vendor was unable to provide advice or support to improve performance. No new member sales were generated from the campaign. Another case of money and time wasted on a traditional email list rental provider. Hyper-Targeted Email Advertising and Expert Advice Prove to be a Winning Combination Fortunately, the company committed to trying again – this time with a full service targeted email advertising partner. They carefully researched and selected their next campaign. They were attracted by high integrity permission-based email address list, proven campaign management methodology, and high-touch customer service approach that includes email marketing best practices consulting. With Email List Rental...
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...14-02-2013 CRM CYCLE CUSTOMER RELATIONSHIP MANAGEMENT How CRM Works Essentially CRM works by collecting leads or consumer information. Analyzing the collected information to understand customer or market requirements. Adjusting marketing campaigns accordingly to increase sales. CRM also serves for customer service and support making businesses efficient and improve customer satisfaction. In any business, the bottom-line of CRM work flow is to (1) Initiate Marketing, (2) Process Sales, (3) Schedule Orders and (4) Provide Support . 1 14-02-2013 CRM Basics CRM-Need for Business CRM helps businesses use technology and human resources to gain insight into the behavior of customers and the value of those customers. Any business owes its survival to its customers. Today if a company has to maintain its hold in the market the foremost step to be taken is to maintain and nurture its customer bank. Customer is the king, old or new. And if the customer is loyal to your business it works wonders to the profit of your business. A good strategy will be to integrate every area of touch point with customers like marketing, sales, customer service, and field support. This is achieved with the integration of the people, process, and technology in the business. CRM (customer relationship management) analytics comprises all programming that analyzes data about an enterprise's customers and presents it so that better and quicker business decisions can be made....
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...INTRODUCTION: Digital marketing is a process of building and maintaining customer relationships through online activities to facilitate the exchange of ideas, products and services that satisfy the goals of both parties. Digital marketing increases and improves the interactions and relationships with current and prospective customers through various platforms like social networking sites, instant messaging systems and mobile applications. First of all, this is a type of direct marketing, with all of the advantages that comes tagged along with it. It gives personal attention to the customers, motivates to action and more. Second, it's possible to create uniform messages which are personally formatted for each recipient with great ease. For...
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...Direct marketing From Wikipedia, the free encyclopedia For distribution and retail sales of comic books, see direct market. | This article needs attention from an expert on the subject. Please add a reason or a talk parameter to this template to explain the issue with the article. Consider associating this request with a WikiProject. (February 2011) | Marketing | Key concepts | Product marketing Pricing DistributionService Retail Brand managementAccount-based marketing EthicsEffectiveness Research SegmentationStrategy Activation ManagementDominance Marketing operations | Promotional contents | Advertising Branding Underwriting spotDirect marketing Personal salesProduct placement PublicitySales promotion Sex in advertisingLoyalty marketing Mobile marketingPremiums Prizes | Promotional media | Printing Publication BroadcastingOut-of-home advertising InternetPoint of sale Merchandise Digital marketing In-game advertising Product demonstration Word-of-mouth Brand ambassadorDrip marketing Visual merchandising | v t e | | Wikibooks has a book on the topic ofMarketing | Direct marketing is a channel-agnostic form of advertising that allows businesses and nonprofits to communicate straight to the customer, with advertising techniques such as mobile messaging, email, interactive consumer websites, online display ads, fliers, catalog distribution, promotional letters, and outdoor advertising. Direct marketing messages emphasize a focus on the customer, data...
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...Instagram tactic. Forever 21 has embraced Instagram video as a core social marketing tactic. For many young women in the Forever 21 demographic, the beginning of the new school year is a chance to reinvent their image and try out new personalities and styles. With this in mind, Forever 21 is centering this year’s back-to-school campaign on the idea of making a statement. A major driver of this campaign is an Instagram video contest that invites followers to upload a video of a dance routine with the hashtag #F21StatementPiece for a chance to win a $10,000 scholarship. As of this writing, the campaign has not even been up for two weeks and there have already been hundreds of responses. The kind of personal expression and effort it takes to come up with a dance routine, film it and then upload it is the deepest kind of engagement a brand can hope for. This is not the only way brands can leverage Instagram video to create better campaigns, but it does serve as a prime example of the power it can have. The company is using a good presence website with homepage and sub-categories. In addition, to promotional offers. I recommend blogging as an additional way for branding awareness. Registration * List other customer data of value the site could have added to its database at the time of registration. Explain why this data would be important to the company from a marketing perspective. If they know only email addresses, it's safe to say they could know customer better. Admittedly...
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...DIGITAL MARKETING PLAN – OLA AUTOS DIGITAL MARKETING PLAN – OLA AUTOS Done by: Ayush Srivastava - 32 Manjula Puranik - 77 Tanika Naik - 160 Done by: Ayush Srivastava - 32 Manjula Puranik - 77 Tanika Naik - 160 INTRODUCTION The internet and ascents in digitization and social networking have transformed how companies reach out and connect to their clients and partners. Digital marketing has proved to be a commanding enabler and radical of business models. We see its consumption going beyond the normal boundaries of geography and time. Flourishing evidence points that a persistent digital presence, based on a sound understanding of the eccentricities of the digital landscape, transforms into major business value. For our Digital marketing plan we have selected Ola Auto services as it is a new service with little digital marketing if any done as of now. Our digital marketing plan for the same is as given below. Target Audience Keeping the product in mind, the plan aims to target the masses, hence we will be having multiple targets, with varying priorities which are as follows: * Young College Going Students – Priority 1 * Profile: 18-25 yrs, budget constraints, irregularity in buying patterns, maximum consumption on weekends * Requirements: Availability in the evenings, especially on weekends, last minute bookings, short distance travel * Expectations: Cheap fares, Quick and hassle free service, gps for unknown locations, music...
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