...5 and how they apply to my organization. | Question #1 Highlight the Management Theories of Each Reading In the reading, “Toxic emotions at Work”, the author examines the feelings of employees during organizational changes. “Organizations by their very nature create a regular supply of emotional pain. New bosses, mergers, layoffs. Stifling or confusing policies, salary decisions, and even the way that changes are communicated can all be sources of emotional pain felt by all organizational members” ((Pierce & Newstrom, 2011) It takes a leader that understands how to handle toxic behavior to lead the organization through change. This leader is considered a toxic handler and skills needed are: * Reading emotional cues of others and themselves * Keeping people connected and in communication * Acting to alleviate the suffering of others * Mobilizing people to deal with their pain and get back to a stable status * Building a team environment that rewards for compassionate action(Pierce & Newstrom, 2011) The author examines how the attribute of compassion will allow leaders to connect to with the emotions of employees and keeps the leader from being isolated. In “The One Minute Manager”, the author reveals the secret of management with a system that will provide quality time and produce a self- sufficient team. This can be completed by using the philosophy of minute praise and one minute reprimands. The minutes signify time and display how each...
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...Emotionel Intelligence and leadership Project Presented to Dr. Fadi Hachem Course Instructor American University of Science and Technology In Partial Fulfillment of the Requirements for the course MGT 535: “Organizational Behavior” Aya Hamade Table of contents Pages Overview 1 Literature review 1 Definition 2 Emotional Intelligence, IQ, and Personality Are Different 2 Emotionel Intelligence and Leadership 2 Developing leadership skills 3 Emotional intelligence and its impact on leadership skills 3 Creating emotionally intelligent teams 6 Emotional Intelligence Is Linked to Performance 6 References 8 Overview Emotional Intelligence Is the Other Kind of Smart. When emotional intelligence first appeared to the masses in 1995...
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...HUMAN RESOURCE DEVELOPMENT RESEARCH CENTER AN EXAMINATION OF THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE, LEADERSHIP STYLE AND PERCEIVED LEADERSHIP EFFECTIVENESS LISA A. WEINBERGER DECEMBER 2003 Swanson & Associates 168 E. SIXTH STREET, SUITE 4002 ST. PAUL, MN 55101 Lisa Ann Weinberger 2003 i TABLE OF CONTENTS Chapter 1........................................................................................................................... 1 INTRODUCTION ........................................................................................................ 1 Background and Purpose of the Study...................................................................... 3 Statement of the Problem .......................................................................................... 6 Significance of the Study ........................................................................................... 7 Limitations ................................................................................................................ 8 Background of the Field Setting ............................................................................. 10 Definition of Terms ................................................................................................. 12 Summary ................................................................................................................. 13 Chapter 2.......................................................................
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...334 Business Intelligence Journal July ANALYSIS OF THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND STRESS CAUSED BY THE ORGANISATION: A STUDY OF NURSES Zeynep Kalyoncu Hacettepe University, Faculty of Economics and Administrative Sciences, Department of Business Administration, Ankara, Turkey Email: zkalyoncu@gmail.com Semra Guney Hacettepe University, Faculty of Economics and Administrative Sciences, Department of Business Administration, Ankara, Turkey Email: semguney@hacettepe.edu.tr Mahmut Arslan Hacettepe University, Faculty of Economics and Administrative Sciences, Department of Business Administration, Ankara, Turkey Email: marslan@hacettepe.edu.tr Salih Guney Istanbul Aydin University, Faculty of Economics and Administrative Sciences, Department of Economics and Finance, Istanbul, Turkey Email: saguney2004@gmail.com Evren Ayranci (Corresponding Author) Istanbul Aydin University, Faculty of Economics and Administrative Sciences, Department of Business Administration (in English), Istanbul, Turkey Email: xonox@mynet.com Abstract Emotional intelligence is one of the biggest factors that contributes to the success of individuals who assume various tasks and roles in modern life. It is also important in determining how individuals cope with the stress that can potentially limit their emotional relationships, decrease their efficiency, and reduce the pleasure of life. The main purposes of this study were to consider...
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...forty years, the face of corporate America has changed drastically from family owned businesses to conglomerates that absorb smaller businesses by the dozens. Those days where a person works for a single company until retirement are long gone. Retirement funds, 401k’s, investment accounts, and high efficiency technology dominate lunch counter conversations, versus our parent’s conversations about family matters and how the kids are doing. Something has been lost from those days where people actually cared about coworkers and each other. I’m sure if you would ask ten people for a reason for the lack of concern, you would get different responses. According to what I have learned through this course in Organization Behavior, all the case studies, and the research on personal and position power, I have concluded that people are not put first. This has lead to and lack of success in business as well as failures. In most recent times, Enron Corporation comes to mind, along with other companies that accepted government bailout money in order to avoid massive layoffs or closing altogether. My group in this course chose to do the group project on position power and personal power. My individual subtopic deals with how a manager with only position power affects his/her subordinates in the work environment. This term paper will deal specifically with leadership versus management. When one thinks of power in corporate America, leadership or a lack there of comes to mind. I will...
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...guide you through the article: • The Idea in Brief • The Idea at Work • Exploring Further. . . PRODUCT NUMBER 8296 T H E I D E A I N B R I E F Primal Leadership: The Hidden Driver of Great Performance hat most influences your company’s bottom-line performance? The answer will surprise you—and make perfect sense: It’s a leader’s own mood. Executives’ emotional intelligence—their selfawareness, empathy, rapport with others—has clear links to their own performance. But new research shows that a leader’s emotional style also drives everyone else’s moods and behaviors—through a neurological process called mood contagion. It’s akin to “Smile and the whole world smiles with you.” W Emotional intelligence travels through an organization like electricity over telephone wires. Depressed, ruthless bosses create toxic organizations filled with negative underachievers. But if you’re an upbeat, inspirational leader, you cultivate positive employees who embrace and surmount even the toughest challenges. Emotional leadership isn’t just putting on a game face every day. It means understanding your impact on others—then adjusting your style accordingly. A difficult process of self-discovery—but essential before you can tackle your leadership responsibilities. T H E I D E A AT W O R K STRENGTHENING YOUR EMOTIONAL LEADERSHIP Since few people have the guts to tell you the truth about your emotional impact, you must discover it on your own. The following process...
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...Homework -1 Everest University Professor: Dr. Stephen Tvorik Business Policy and Strategy. 18th Jan 2014 Abstract In this topic I Explain about the two different part one I explain about the pitfall because of the uncertainty and the other thing is unpredictability. If you are the new consultant in the company you have to take care of the point very carefully. I also explain about the scenario planning in the strategic planning. It is also very important in the strategic planning. I also explain about the cognitive biases and decision making process. In this manager are making a rules and regulation some time it’s not work because of that failure happen in the organization. I also explain about the different characteristic for him or her to follow and measure in organization. The power full leader having a always good mission and they always follow the motivation and different characteristic. Identify at least two potential planning pitfalls and two potential cognitive biases facing the company. Explain how each could result in poor strategy. If Company hires me as a consultant, I have to think about the long term goals for the company and then I have to find the best way to achieving those goals. In strategic planning mission, external and internal environment are the main point to over all organization planning. Some time because of the poor planning or do not plan for uncertainty strategic planning will be going to fail. This is the main point for pitfall of...
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...perform better in leadership roles, and are more productive at work. True (page 59, easy, recall) If false, why? 3. The concept of sensitive line refers to the point at which individuals welcome information about themselves from their co-workers. False (page 59, moderate, recall) If false, why? The concept of sensitive line refers to the point at which people become defensive or protective of information about themselves 4. Marvin consistently finds fault with Alicia’s competence as a manager. Because Alicia has been told she is doing a good job and therefore responds in a threat rigid way. Thus, her most likely response will be to defend herself in light of Marvin’s accusations. True (page 60, moderate, understanding) If false, why? 5. Self-awareness can be managed by exercising minimal control over when and what kind of information one receives about oneself and by not involving others in the pursuit of self-understanding. False (page 60, moderate, understanding) If false, why? It requires more than minimal control. Understanding and Appreciating Individual Differences 6. Simone will be viewed as an effective manager if she uses her ability to recognize, appreciate, and act on key fundamental differences among her employees. True (page 61, easy, recall) If false, why? 7. Promoting similarity among people in a work setting reduces creativity and complex problem solving...
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...OVERVIEW OF CHAPTER This chapter focuses upon the manager as a feeling, thinking human being. It opens with a description of enduring personality characteristics that influence how managers perform their jobs, as well as how they view other people, their organizations, and the world around them. It then discusses how managers’ values, attitudes, moods, and level of emotional intelligence can impact the way they perform their job. The chapter closes with a discussion of organizational culture and explains how managers both create and influence it. LEARNING OBJECTIVES 1. Describe the various personality traits that affect how managers think, feel, and behave. (LO1) 2. Explain what values and attitudes are and describe their impact on managerial action. (LO2) 3. Appreciate how moods and emotions influence all members of an organization. (LO3) 4. Describe the nature of emotional intelligence and its role in management. (LO4) 5. Define organizational culture and explain how managers both create, and are influenced by, organizational culture. (LO5) MANAGEMENT SNAPSHOT: PAETEC’S CULTURE OF CARE PAETAC Communications is a privately owned broadband telecommunications company that provides local, long distance, and Internet services in 27 markets across the U.S. In the face of its troubled industry, PAETAC has experienced a phenomenal growth rate. This earned the company the number two spot on Deloitte Technology’s Fast 100 list, which ranks the technology industry’s...
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...Formation 5 Personality 6 Social exchange theory 7 Belbin 7 Team cohesion 8 Concertive Control 9 Performance 10 Emotional Intelligence 12 Conflict 14 5. Conclusion 15 6. Recommendations 15 The List of References 17 The List of Bibliography 20 1. Introduction This report is designed to critically analyse positive and negative issues surrounding team dynamics and team formation that has occurred in the provided case study using appropriate theories and concepts such as team cohesion, structure, team norms/values and stages of group development. Furthermore, report will also evaluate the critical factors such as social loafing, team size, emotional intelligence and will summarise them introducing with the main ones which impacts effective team environment most. Moreover, recommendations will be proposed for change to occur in the team according to decision-making, leadership style and will explain how these recommendations could be implemented. Lastly, some relevant changes required in leadership and management styles will be identified as a result of chosen recommendations. At the end of report a conclusion will be drawn. 2. Exclusive summary The aim of this report is to apply the appropriate theories and concepts to critically analyse how team dynamics and team...
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...EMOTIONAL QUOTIENT “A TOOL FOR INDIVIDUAL AND ORGANISATIONAL EFFECTIVENESS ” M.Badmapriya , School Of Management Hindustan University, Chennai, Tamil Nadu, India ABSTRACT Emotional Quotient is a concept, which comprises Emotional Competency, Emotional Maturity, and Emotional Sensitivity. Emotional Competency constitutes the capacity to responding tactfully for various situations, Emotional Maturity constitutes evaluating emotions of oneself and others, and Emotional Sensitivity constitutes managing immediate environments, Maintaining rapport, harmony, and comfort with others. Emotional Quotient is considered as the subset of social Intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions. This research work makes an attempt to establish the magnitude of emotional quotient among the management executives of the Manufacturing Industry. The research is restricted to management executives who will be key decision makers in terms of both long and short-term goals. INTRODUCTION Happiness, fear, anger, affection, shame, disgust, surprise, lust, sadness are emotions, which directly affect our day-to-day life. For long, it has been believed that success at the workplace depends on our level of Intelligence quotient (IQ) as reflected in our academic achievements, exams passed, marks obtained, etc. All these are instances of intelligence...
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...to my practice as a manager/leader: 11 Situation leadership 12 Strength of Situation leadership: 12 Weakness 12 Findings in relation to my practice as a manager/leader: 12 Authentic leadership 12 Strength 12 Weakness 12 Implications in my jobs roles: 13 Findings in relation to my practice as a manager/leader: 13 Self Analysis through leadership Tools –My Methodology 13 The Johari Window 13 Findings in relation to my practice as a manager/leader: 13 Belbin's Team Roles 14 Importance & Strength: 14 Weakness: 14 Findings in relation to my practice as a manager/leader: 14 Authentic Leadership Self-Assessment Questionnaire: 15 Findings in relation to my practice as a manager/leader: 15 Emotional Intelligence Assessment: 15 Findings in Emotional Intelligence Self-Assessment...
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...be successfully (Yukl 2013:22). This report will investigate about the leadership style of the President of the South African leader Invictus (Nelson Mandela), as depicted in the film directed by Clint Eastwood, “Invictus” (2009). Invictus represents the story of President Nelson Mandela and is based on historical true story while he was the President of South Africa. The story began before the World Cup Rugby during his term in 1994. The significant of movie is shown in three parts which involved with Mandela’s life during he was the nation’s leader. The first part began with Mandela’s personal traits, which are Conscientiousness, Openness, Extraversion, Agreeableness and Emotional stability. He has a leader behavior that can lead people to accept and respect him. The second part demonstrates how Mandela uses the potential leader’s power to manage the problems in the nation. He achieved his goal by using referent power in the right way. He can use the power to inspire people to follow his objective in term of bringing different races to become unity by using high effective tactics (Rational Persuasion, Inspiration Appeals). Therefore, Mandela attempted to use his rightful power to manage the nation’s rugby team “Springboks” in order to gain the team’s victory. Finally, the third part reflects Mandela’s leadership style, he achieved to influence and inspire people to accept difference in races in...
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...and Stress Y Learning Objectives After reading this chapter, you should be able to: LO1 Explain how emotions and cognition (conscious reasoning) influence attitudes and behaviour. LO2 Identify the conditions that require, and the problems associated with, emotional labour. LO3 Describe the four dimensions of emotional intelligence. LO4 Summarize the consequences of job dissatisfaction in terms of the exit-voice-loyaltyneglect model. LO5 Discuss the effects of job satisfaction on job performance and customer service. LO6 Distinguish affective and continuance commitment, and discuss their influences on employee behaviour. LO7 Describe five strategies to increase organizational (affective) commitment. LO8 Define stress and describe the stress experience. LO9 Explain why a stressor might produce different stress levels in two people. LO10 Identify five ways to manage workplace stress. ou know the fun is about to begin at Suntech Optics when employees spot the pineapple wearing sunglasses. The bespectacled fruit is mascot for the North Vancouver-based eyewear supplier’s Have Fun Team, which is responsible for creating various forms of workplace levity. Employees might discover a puzzle on their desk, with a prize awarded to the person who first solves it. Dozens of stuffed bears are brought to work on Bring Your Teddy Bear to Work Day. Halloween is a special treat as staff dress up for the occasion and show off their pumpkin carving...
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...Leadership: The Hidden Driver of Great Performance by Daniel Goleman, Richard Boyatzis, and Annie McKee 42 Social Intelligence and the Biology of Leadership by Daniel Goleman and Richard Boyatzis Product 12088 Best of HBR on Emotionally Intelligent Leadership, 2nd Edition Collection Overview What distinguishes great leaders from merely good ones? It’s not toughness, vision, or industry smarts. It’s their emotional intelligence—a potent combination of self-management and relationship skills. Studies strongly suggest that emotional intelligence plays a far greater role than IQ in determining leaders’ effectiveness, and thus their organizations’ success. To increase your emotional intelligence, start by understanding the skills that define it. Then learn how to flexibly interchange those skills to meet the needs of shifting circumstances. Finally, use mood contagion (a powerful neurological process) to create positive chemical connections between your and your followers’ brains. COPYRIGHT © 2008 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED. Featuring the work of Daniel Goleman, this HBR Article Collection shows you how to foster and spread the positive emotions that drive quantifiable business results in your firm. The Articles 3 Article Summary 4 What Makes a Leader? by Daniel Goleman Emotional intelligence comprises five self-management and relationship skills. Selfmanagement skills include 1) self-awareness—knowing your...
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