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Employee and Manager Association

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Submitted By arishajamil
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International Journal of Business and Management; Vol. 10, No. 6; 2015
ISSN 1833-3850
E-ISSN 1833-8119
Published by Canadian Center of Science and Education

Role of Emotional Intelligence on Employee Engagement: A Study among Indian Professionals
Swatee Sarangi1 & Aakanksha Vats1
1

K. J. Somaiya Institute of Management Studies and Research, India

Correspondence: Swatee Sarangi, K. J. Somaiya Institute of Management Studies and Research, India. E-mail: swatee@somaiya.edu Received: March 9, 2015

Accepted: May 20, 2015

Online Published: May 22, 2015

doi:10.5539/ijbm.v10n6p224

URL: http://dx.doi.org/10.5539/ijbm.v10n6p224

Abstract
Business firms across the globe have always endeavoured to identify and strengthen drivers of employee engagement at the individual, group and organizational level. Drivers at the individual level have been less researched and tested in previous studies. This study attempts to examine the role of emotional intelligence as an individual antecedent of employee engagement. This is hypothesized drawing from literature that emotional intelligence plays an important role in shaping positive workplace feelings, attitudes and behaviour. Responses captured and analyzed from randomly selected sample of 182 professionals working in Indian organizations revealed that emotional intelligence especially mood repair augments high levels of employee engagement manifested through higher vigor, dedication and absorption in employees. These findings have significant implications for both research and practice.
Keywords: attention, mood repair, clarity, employee engagement
1. Introduction
Employee engagement has been viwed as the keystone of talent management and recipe for organizational success. Kahn (1992) advocated that engagement is instrumental for outcomes at individual (i.e. quality of people’s work and their

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