...(MG 181) Dollar General/Family Dollar Case Study 4/6/16 Walmart is the largest retailer in the world and is the second largest retailer, behind Amazon, in the United States. The majority of households in America shop at Walmart on a regular basis. However, Dollar General and Family Dollar have increasingly gained market-share over the years. Both stores are considered extreme value retailers. By definition, extreme value retailers are small, full-line discount stores that offer a limited merchandise assortment at very low prices. In 2005, Goodlettsville, Tennessee-based Dollar General had over 7,500 stores in 30 states and more than $7 billion in sales. The company has grown more than 20% each year for the last six years. In 2004, Matthews, North Carolina-based Family Dollar had approximately 5,600 stores in 44 states with more than $5 billion in sales. Both retailers are growing so rapidly that each are opening, on average, one new store a day. The typical Dollar General/Family Dollar customer is low-to-middle income young families, older customers on fixed incomes, ethnic groups and shoppers in rural and urban areas. These consumers frequently find good quality merchandise at competitive prices. The geographic breakdown of consumers who shop there is about the same as Walmart and Kmart. Approximately 25 percent of U.S. households shop at an extreme value retailer at least once a month. While Dollar General and Family Dollar are considered “dollar store”...
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...Case Study #1: Family Dollar: Reinventing the Discount Store 1. Evaluate Family Dollar’s retail strategy. Will it work in both good and bad economic times? Family Dollar’s retail strategy will work in both good and bad economic times. The company’s mission: is to provide our customers with a compelling place to shop, our team members with a compelling place to work, and our investors with a compelling place to invest. Our vision is to be the best, small format convenience and value retailer serving the needs of families in our neighborhoods. (Family Dollar 2012 Annual Report) During the economic downturn, Family Dollar reevaluated the company’s goals. One of the goals the company will be refocusing on will be to build customer loyalty and experience. In today’s uncertain economic environment, value and convenience continues to resonate with consumers. Our strategy of providing customers with value and convenience continues to attract not only low-income customers, but also middle-income families with greater frequency. To continue to capitalize on this opportunity, we have launched several initiatives to increase our relevancy to customers by enhancing their shopping experience and to improve their perception of our value and convenience proposition. (FD 2012AR) To overall increase customers shopping experience Family Dollar will redesign store layouts for more convenient shopping, they will continue to expand on food and health and beauty products, they will add...
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...EXECUTIVE SUMMARY The purpose of this case study is to identify and present the factors that contribute to Family Dollar’s success through quantitative measures of internal data, external data, and common sense assumptions. The study consists of several parts, each with a distinctive purpose: • Mission Statement – provides a description of what Family Dollar seeks to accomplish on a day-to-day basis and sets the standard for quantitative performance measures. • External Factor Evaluation (EFE) Matrix – outlines the opportunities and threats that could affect the company and rates Family Dollar’s current performance in addressing those factors. • Competitive Profile Matrix – outlines the success factors that are critical to the company’s continuity and rates Family Dollar’s performance as well as its rivals’ performances in addressing those factors. CASE STUDY FOR FAMILY DOLLAR STORES MISSION STATEMENT Existing Mission Statement To be a compelling place to shop for our customers; To be a compelling place to work for our team members; To be a compelling place to invest for our shareholders. Revised Mission Statement Family Dollar’s mission is to provide convenience and low prices for our customers (1), exceptional opportunities and incentives for our associates (9), and outstanding returns for our investors (5). Through our strategy of nationwide expansion (3), technological innovation in our logistics network (4), and energy reduction initiatives...
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...Ever since 1959, when Family Dollar first opened their doors, it has been one of the major competitors in the small box discount retailers industry. It has had very successful years recently due to the economic recession that we are currently in. Consumers are rushing to these stores that offer high quality at a good value. The major concern for Family Dollar is whether or not it will be as successful in the upcoming years as we come out of this recession. These companies are afraid that as the economy comes out of this recession so will the people, resulting in them returning to the top quality stores. Family Dollar definitely has a lot of strengths within their company that they can build off of. Some of the major strengths include its prices, its family focus, its supply chain effectiveness, it is family owned, and it is spread throughout the country. Family Dollar can really benefit from this bad economy that our country finds itself in and needs to take advantage of that for as long as it lasts. The family focus factor is a great benefit for this company. The company’s family focus keeps prices low and it is determined to have their stores remain small in size in order to make their products easier to find. There are also a lot of major weaknesses within the Family Dollar Company. These major weaknesses include high competition, no online sales, only having one employee on the board of directors, inconsistency with brands within the store, and an image of being old...
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...玩具行业分析报告 第1期 2010/1~2010/6 ■ 主要产品：充气玩具、遥控玩具、毛绒玩具等 ■ 适读群体：玩具生产、贸易型企业管理人员 玩具行业 分析报告 第1期 2010/1~2010/6 Contents 目录 一．最新政策 ......................... 4 1．国家政策 ...................................... 4 2．出口预警 ...................................... 5 二．新闻速递 ......................... 8 三．进出口形势 .................... 10 1．数据统计 .................................... 10 2．出口趋势 .................................... 11 四．行业趋势 ....................... 12 1．企业动态 .................................... 12 2．产品趋势 .................................... 13 五 . 价格走势 ........................ 19 1．汇率变化 .................................... 19 2．原材料价格变化 ........................... 21 3．快递价格变化 .............................. 25 4．货运价格变化 .............................. 26 六．近期行业展会 ................. 27 1．国内展会 .................................... 27 一．最新政策 1．国家政策 据国家质检总局官方网站 5 月 31 日披露，我国首部《玩具用涂料中有害物质限量》强制性国 家标准有望于 10 月 1 日正式实施。 据了解，一旦玩具涂料中的有害物质超标，将会影响到儿童的身体健康，可能导致肝肾功能 下降、血液中红细胞减少，甚至有致癌危险。 标准中明确规定，在产品明示的配比条件下，按相关检测要求，玩具涂料铅含量不得超过 600mg/kg，砷含量不得超过 25mg/kg，汞含量不得超过 60mg/kg，苯的比例不得超过 0.3% 等。 标准实施以后，产品所有项目检验结果均需达到标准要求，而新产品最初定型时，产品异地生产或 关键原料来源发生较大变化时，都必须随时进行检验。 据 5 月 27 日消息，马来西亚国内贸易合作和消费保障部（MDTCC）发布通告，将《2009 年消费者保护（玩具安全标准）法》和《2009 年消费者保护（安全标准认可证书和合格标志）法》 的过渡期延伸至 2010 年 7 月 1 日。 从 2010 年 7 月 1 日起，只有附带测试报告的玩具才能在马来西亚销售。该要求管控的产品 范围包括所有新生产或现有的玩具。任何玩具产品都要符合玩具安全标准的规定。 玩具行业分析报告 第1期 4 自我声明：产品所有者应按马来西亚国内贸易合作和消费保障部要求的格式以合格证书 （COC）的形式向保障部提交声明，内容包括： （1）在马来西亚供应的玩具是安全的； （2）该玩具已经过测试，符合规定的玩具安全标准； （3）按照执法机构的要求，提供由经认可的实验室出具的测试报告； （4）该玩具符合以下要求：...
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...Undercover Boss- Family Dollar Strayer University Phillipa Warren Strategic Human Resource Management HRM 530 Dr. Reeley February 2, 2015 Family Dollars’ was started by Leon Levine in 1959, in Charlotte, NC in the basement of a bargain shop. It then grew into a Fortune 500 company with thousands of stores across the nation (Markovich, 2013). Job Analysis of Assistant Manager * Position: CEO * Date: February 2, 2015 * Name: Phillipa Warren General Purpose of Position: Assist Manager by performing related duties. Job Responsibilities: Hiring, promoting, scheduling, update job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks and participating in professional organizations. The most difficult aspect of an Assistant Mangers’ position is firing employees, feelings of unworthiness of their work and working for more than what they are worth. Daily Responsibilities * Unloading merchandise from trucks * Stocking Periodic Responsibilities * Scheduling * Stocking store on a daily/weekly basis Education * High School graduate * Some college Skills None Job Description Job Title: Assistant Manager Reports to: Manager Job Purpose: The general nature of this position is to assist the Manager. The job exists because of other responsibilities such as accomplishing the day-to-day duties required of the Assistant Manager. Duties and Responsibilities ...
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...Family Dollar Project Bus121 Intro to Business Mrs. Jones-Manigo By: James McRae Introduction I chose to use Family Dollar as my company of interest. I’ve shopped at this store for most of my life for personal items, medical appliances, and even for my pets. I’m familiar and comfortable with this company which is why I chose it specifically. It’s a well-known company convenient for the area where I reside. In 1958 a 21 year old entrepreneur with an interest in merchandizing became intrigued with the idea of operating a low-overhead, self-service retail store. Leon Levine believed he could offer his customers a variety of high quality, good value merchandise for under $2, because he had grown up in his family’s retail store, he understood value, quality, and customer satisfaction. In November 1959, Leon Levine opened the first Family Dollar store in Charlotte, North Carolina, and was on his way to becoming a retail legend. Right from the start, he had a well-developed philosophy of what Family Dollar would be and how it would operate, a philosophy from which he and his management team have never strayed. The concept is a simple one, “The customers are the boss”, and you need to keep them happy. He created a general floor plan that he used in each of his stores that allowed customers to easily shop their most preferred products in any Family Dollar store. With the stores uniformity laid out and stocked, store managers were able to focus on providing good service...
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...Family Dollar Marketing Plan Shelley Hines King University Principles of Marketing BUSA 3240-0502 Executive Summary Family Dollar was founded by Leon Levine in 1959 (History). He wanted to create a discount store for what at the time was design for people looking for quality products at reasonable prices. Since the first store in Charlotte North Carolina, the chain has grown to over 8,000 locations across 45 states. He designed a floor plan that all the stores used as a main setup with an only a few modifications. Leon believed back then as any good manager will tell you “customers are boss, and you need to keep them happy” (History).This sentiment is still in place today. With the stores layout the same, customers can go to any location and easily find what they need. The philosophy that he started with the first store is just as strong today as it was then. Environmental Analysis External Environmental Forces One of the biggest forces Family Dollar must deal with is competition. They are in constant rivalry with competitors such as Dollar General, Dollar Tree, and Wal-Mart (Family Dollar Stores, Inc. Competition). Their strongest rival would be Dollar General with much of the same products and similar pricing. Therefore, it is becoming more and more important for Family Dollar to keep its competitive advantage with offering products the other competitor doesn’t or products at a lower price. Another factor that benefits Family Dollar is demography. Family Dollar...
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...The Lindbergh Baby Case The Introduction to Criminal Justice Kaplan University By: Nekisha Thomas The Lindbergh baby case became very interesting story all around the world. As you know Charles Lindbergh made headlines flying across the Atlantic from New York to Paris. Charles married Anne and settle down in a small town in New Jersey with the son Charles Jr. On, March 1, 1932 the Lindbergh 20 month old son Charles Jr, was kidnapped from his crib. The three components applies to this case because the police was called; first officer on the scene was the director Norman H. Schwarzkopf. During his investigation he notice it had rained and a lot of evidence had been washed away but notice some ladder marks by the window sill. Jurisdiction matters had begun between the NYPD and the FBI. In the investigation everyone became a suspect starting with the Lindbergh Family. Even though the family was wealthy living in a mansion with fourteen rooms, a 100 feet aces that surround the family home and a staff of three, the cook, butler (Mr. & Mrs. Oliver, Elise Whatley who were in there middle ages, and nurse Betty Gow the person who normally put baby Charles to bed every night, she also discovered his disappearance. Investigator estimated that baby Charles Jr, was abduct between the hours of 8 o clock pm to 10 o clock pm. It gets more interesting as the case develop more leads concerning the kidnapping of baby Charles Jr. The kidnapper(s) place and ransom note on...
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...society. Social Scientists argue that legally authorized executions and abortions of unborn children can also be classified as murder. There are a number of cases where murder has gone from being a criminal case to a civil case of wrongful death. Many murder cases where a Jury did not convict a suspect of murder went further to become a wrongful death law suit in which the family sued the Defendant. Such cases have made major headlines such as the case in which OJ Simpson was acquitted of the murders of Nicole Brown Simpson and Ronald Goldman. The families of Goldman and Nicole Simpson then sued OJ Simpson in civil court and received a judgment against Simpson for approximately $30 million dollars. This case was appealed and the judgments were affirmed by the Appellate Court in California. Cases of this nature set the stage for these actions and the types of remedies that are available to victim’s families. Should families of victims have the ability to sue a Defendant for the murder of another? Should the murder suspect be sued for wrongful death even if they are not convicted in criminal court? Murder cases in criminal court must have evidence proving that the alleged suspect committed the murder. Civil cases involving wrongful death based on a murder case should have the same standards as the same case in criminal trial. Cases of these types are a great burden on court systems and society in general. Murder Murder, is the unlawful killing of another human...
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...* Quality of life - only the patient is really aware of what it is like to experience intractable (persistent, unstoppable) suffering; even with pain relievers. Those who have not experienced it cannot fully appreciate what effect it has on quality of life. Apart from physical pain, overcoming the emotional pain of losing independence is an additional factor that only the patient comprehends fully. * Dignity - every individual should be given the ability to die with dignity. Prolongation of dying - if the dying process is unpleasant, the patient should have the right to reduce this unpleasantness. In medicine, the prolongation of living may sometimes turn into the prolongation of dying. Put simply - why should be patient be forced to experience a slow death? Most physicians have received one or more requests to help a patient end his or her life prematurely. This module focuses on the skills that the physician can use to respond both compassionately and with confidence to a request, not on the merits of arguments for or against legalizing physician-assisted suicide (PAS) or euthanasia, but using solid clinical skills. To respond effectively, physicians must know the reasons why patients ask for assistance. Depression, psychosocial factors, and anticipated distress are common reasons, but current physical suffering can also be a factor. Physicians need to be able to assess the root causes of the specific request, make a commitment to the patient’s care, address each...
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...Dollar General MBA 7000 Business Policy and Strategy March 14, 2012 Indiana Tech Introduction and Overview Dollar General’s CEO, Cal Turner Jr., said, “Our customer doesn’t buy until she absolutely has to – she’s that stretched. Our agenda has to be to do everything we possibly can to be responsive to her needs. This is why Dollar General’s executive vice president for operations and merchandising, described the company’s customers as: “Our customers are salt-of-the-earth people who are savvy about spending money because they have to be. They have to balance their checkbooks every day, at least mentally.” (Appendix 2) So to me that displays why Dollar General has flourished during these past years even during the economic challenges in United States, Dollar General understands the target customers they are looking to attract. Therefore, internally the company must meet government regulations of health care coverage to meet upcoming government standards and expansion of the company globally while being consistent and not straying off its aggressive business growth plan in the United States can increase the company’s share of the market not just locally but globally, while increasing the company sales and awareness thereby increasing its position even more so in the industry. Dollar General serves the mid to lower income households with annual incomes of less than $50,000. (Case) Dollar General has the largest appeal to large families, low income, fixed...
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...Presently in the United States, many people, such as the liberals believe the best way for low class workers to get out of poverty is to raise the minimum wage to 15 dollars national wide without even think of how it is going to affect the economy as well as the citizens of this country. Raising the minimum wage to 15 dollars national wide will lead to a disaster. According to Douglas Holtz- Eakin, raising the minimum wage will hurt the poor citizens more than people think it would help them (Holtz-Eakin, 2015). As it is obvious, the cost of living is different in every states. Therefore, raising the minimum wages to 15 dollars national wide will be such disadvantage for many states in this country. For instance, New York, the minimum wage...
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...Family dollar is a conglomerate that has changed the way people visualize a dollar store. After doing research on store #38 located on 1720 West Trade Street, Charlotte, NC 28216 in Mecklenburg County they discovered that the store alone operates in 46 US states and the District of Columbia. (cite) This specific retailer falls under the category of being a chain organization and discount store due to it’s many attributes. With the company offering the consumer tons of merchandise at such a low price, Family Dollar has had an advantage in today’s troublesome economy. Although, one their weaknesses is clearing legal cases, and majority of them just happen to be circulating by the people within the company. In four states action lawsuits are being brought to the table due to alleged store managers stating that they should be non-exempt employees under the various state laws. (cite) Overall Family Dollar is most valued as a retailer because of their own private label....
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...Henry and Jessie Boney start selling peaches at a fruit stand in La Mesa. The business later grows to include four more outlets with an expanded produce line. In 1950: The first family store opens in Chula Vista. Henry Boney later sells the chain and founds Speedee Mart. 1964: Boney sells Speedee Mart to the company that operates the 7-Eleven chain. 1976: Son Steve Boney founds Windmill Farms. The family later sells 11 of the outlets and keeps three. 1983: The Boney Brothers change the name on their stores from Windmill Farms to Boney's. 1996: After a family rift, the Boneys change the store names to Henry's Marketplace. 1999: Henry's is sold to Wild Oats, which retains the family monicker. Henry's in El Cajon continues to operate as a licensed store, owned by Mike and Darlene (Boney) Darr. 2001: A non-compete agreement between the Boneys and Wild Oats expires. 2002: Henry's son, Stan Boney, and his grandson, Shon Boney, start a new health food venture in Phoenix called Sprouts. 2004: Henry's in El Cajon and Vista reunite with the Boney family and are renamed Sprouts Farmers Market. (handbook 2008) Today 2010 Sprouts operates 50 stores in Arizona, Texas , Colorado and California. Opening 50 stores in 8 years is an accomplishment.(sprouts 2010) It shows the commitment that the Boney family has to providing healthy low cost food to the public. The organization while continue to expand locations also continues to grow in the technology they use. For example just recently...
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