...Portion EC-1 Assignment – Part 2: Case Study: FedEx & IT (Max Marks: 7) Last Date: 28/10/13 Important Note: 1. Assignment is individual. NOT a group assignment. 2. Copying cases will be awarded zero marks 3. Adhere to words limit set by instructor. 4. Do not wait for the last day to upload your document when the traffic would be peak resulting in problems in uploading and delay. 5. Late submission of assignments will attract zero marks. Case background in brief FedEx Corporation, known worldwide, provides customers (individuals and businesses) with a portfolio of transportation & logistics, e-commerce and business services. With annual revenues of over $44 billion, the company offers solutions through operating companies competing together and managed collaboratively, under the FedEx brand. FedEx is consistently ranked among the world’s most admired and trusted employers. Its workforce consists of more than 300,000 members worldwide. The average daily volume is more than 10 million shipments for express, ground, freight, and expedited delivery services. Service area covers more than 220 countries and territories, including every address in the US. Its web site attracts over 32 million unique visitors monthly; more than 6.5 million package tracking requests daily and more than 20 million labels generated via FedEx Ship Manager monthly. Some...
Words: 499 - Pages: 2
...Fed Ex Case Brief Ever since its establishment, FedEx has committed itself to total quality service and had consistently been ranked on Fortune magazine’s industry lists, including “Worlds Most Admired Companies”, “100 Best Companies to Work For” among other accolades. FedEx has expanded far beyond what its Founder Frederick W. Smith has started back in 1971 and continued to strengthen its position as the market leader in its industry over the past 40 years. Their astounding achievements can be credited to the beginning high standards set by Fred Smith and these well-defined goals are communicated clearly and timely to the employees through its integrated business units. The standards were then periodically reinforced to ensure that they stay relevant, effective and efficient. Today, the rapid and continuous growth in the increasingly volatile and competitive business environment has inevitably contributed to FedEx’s key issues such as coordination, efficiency, customer expectations and employees’ management. As such, Fred Smith has to set new standards and constantly reinforces them in order to maintain all those achievements that gained the company much success over the years. Firstly, Fred Smith changed the way on how it manages employees in the business units. Instead of a rigid hierarchical organizational structure, he focused on employee empowerment and involvement, and emphasized the team approach to getting work done. Through this implementation, the leadership...
Words: 604 - Pages: 3
...Case 7- “The Evolution of the Small Package Express Delivery Industry, 1973-2010” The small package express delivery industry is a very complex and competitive Industry that take a lot of combating and strategic approach to get them to a profitable state. Many of the companies in the industry have integrate the Porter’s Five Forces model to give each of the companies the possibility to make profits with a low risk of entry and a weak bargaining power of suppliers. There has been an intense rivalry between these company and the strong bargaining power of buyers has had a negative impact over the prices which have begun to lower revenues for some of the companies. The most interesting thing about this specific case was the struggle of the global delivery company DHL to penetrate the American market. However, the focus of this paper is primarily on delivery system of Federal Express (FedEx). The paper will analyze FedEx’s value creation frontier in order to determine which of the four building blocks of competitive advantage the company needs in order to continue their above average profitability. It will also explore the main aspect of product differentiations and capacity control of the company to maintain an edge on their rivals. Furthermore, the efficiency of FedEx will be assessed in regards to its current business model viability in order to recommend a new business level strategy that gives that company a competitive advantage over the rivals in the industry. Additionally...
Words: 1757 - Pages: 8
...Part A Group Assessment of Posters and Presentations (25%) Follow the brief given in each case and prepare a presentation for each company. You should carry out your own research using academic journals for theories as well as market reports etc for external analysis. Every group member should contribute to the presentation, which should be about 20 minutes (15 minutes for presenting, 5 minutes for Q&A) and include the use of one or two PowerPoint posters. • Case Study 1: Apple Inc’s iPhone: can iPhone Maintain its Initial Momentum? (Ghauri and Cateora, 2010). Note: This case study is not graded, but formative feedback will be given verbally at the end of each presentation. Brief: 1. Carry out a PEST- analysis for iPhone in the UK and a more detailed market analysis. 2. From the two analyses summarize and recommend key factors – “opportunities” that can benefit future strategies for Apple Inc’s iPhone products. • Case Study 2: FedEx vs. UPS – Competing with Contrasting Strategies in China (Ghauri and Cateora, 2010, p600). Note: This case study is not graded, Brief: 1. Carry out a comprehensive SLEPT- (including a competitor analysis) and a SWOT- analysis for Fed Ex using the case study and the internet to establish its current competitive situation compared to especially UPS. 2. FedEx’s main focus has been on providing its customers with innovative and value-added services. This has so far worked...
Words: 500 - Pages: 2
...discuss and analyze structural transformation of the FedEx corporation through e- business by using different strategic perspectives presented during the course Strategy- Process, Content, Context. Firstly, I will present the brief history timeline of the FedEx Corporation with the main highlights that are important for my discussion. Then in the part Business level strategy I will try to explain how the company related their business with its environment. From its very beginning in 1973, FedEx had transformed itself from the express delivery company to a global logistics and supply- chain company and invested a lot of money into the IT systems1, which in my opinion implies outside- in perspective. Corporate level strategy part deals with the diversification of the FedEx in order to become more than just a express delivery company. Taking into account the international context of the company I will discuss the global convergence perspective and how FedEx positioned itself there. The international context part will discuss how FedEx expanded globally and how FedEx positioned itself under the Global convergence perspective. History of the FedEx Corporation2 Federal Express Corporation was founded in 1971...
Words: 2493 - Pages: 10
...Governance Guidelines The Board of Directors has adopted these Guidelines to further its longstanding goal of providing effective governance of the Company's business and affairs for the long-term benefit of the Company's stockholders. These Guidelines are reviewed periodically and revised as appropriate to ensure the effective functioning of the Board of Directors and high quality corporate governance. Board Responsibilities 1. Basic Responsibilities of Board Members. The fundamental responsibility of members of the Company's Board of Directors is to promote the best interests of the Company and its stockholders by overseeing the management of the Company's business and affairs. In doing so, Board members have two basic legal obligations to the Company and its stockholders: (a) the duty of care, which generally requires that Board members exercise appropriate diligence in making decisions and in overseeing management of the Company, and (b) the duty of loyalty, which generally requires that Board members make decisions based on the best interests of the Company and its stockholders and without regard to any personal interest. 2. Conflicts of Interest and Related Person Transactions; Corporate Opportunities. Procedures for the review and preapproval of related person transactions are set forth in the policy attached hereto as Appendix A. If a Board member develops an actual or potential conflict of interest with the Company that is not covered by the attached policy, he or...
Words: 7248 - Pages: 29
...with Solutions Week 1 Discussion 1: "Staples" Please respond to the following: • From the case study, determine Staples’ competitive advantage and its current business model. Next, use a brief SWOT analysis to analyze the primary way in which the company executes a strategy for growth based on its SWOT analysis. • From the case study, recommend one (1) future strategy for Staples geared toward delivering better customer service. Next, demonstrate the fundamental manner in which the strategy you recommended could successfully change the shopping experience for the customer. Week 2 Discussion 1: "Apple's New Strategy" Please respond to the following: • From the e-Activity, evaluate the level of success of Apple’s current competitive strategy. Next, suggest one (1) new innovation strategy for Apple geared toward maintaining an edge in the industry. Provide a rationale for your suggestion. • Using Porter’s Five Forces Model located in Chapter 2 of your textbook, assess Apple’s strengths and weaknesses of each dimension of the model in comparison with those of Samsung, Apple’s strongest competitor. Justify your response by utilizing at least one (1) example based on customer focus. Week 3 Discussion 1: "FedEx and UPS Superior Responsiveness" Please respond to the following: • From the e-Activity, determine the functional level strategy of both UPS and FedEx. Next, compare and contrast each company’s quality practices and level of responsiveness to customers...
Words: 1136 - Pages: 5
...The corporate strategy of fedex corporation Executive Summary This analysis of the corporate strategy of FedEx Corporation relates to three specific issues in the corporate strategy case. The first issue is a critical analysis of the global express transportation and logistics industry. The second issue discusses about the mergers and acquisitions in transportation and logistics industry. The final issue is a critical review of the performance of FedEx in the events leading to the January 2000 reorganisation. In the first section, the global express transportation and logistics industry is an attractive sector based on the fundamentals of the sector given in the five forces analysis using Porter's framework. There are large barriers to entry, there are minimal substitutes that exist, industry is relatively disciplined, and the power of buyers and suppliers are mixed. FedEx is well placed in the sector given its core competencies and dynamic capabilities relating to its management and the functional areas of marketing, human resources and information technology and systems. In the second section, gives a brief knowledge about the benefits and limitations of merger and acquisition strategies in this industry. This also describes how effective was the 1998 Caliber System acquisition and where did it led the company do in its further years. In the final section, it is noted that FedEx performed poorly within its sector and given its capabilities, the firm was expected to have...
Words: 5014 - Pages: 21
...| |Distributed on: | |Hand in Date: |Please refer to the assignment hand-in | | | | |schedule | Instructions on Assessment: Syndicate Group Follow the brief given in each case and prepare a presentation for each company. You should carry out your own research using academic journals for theories as well as market reports etc for external analysis. Every group member should contribute to the presentation, which should be about 20 minutes (2-3 mins/participant plus 5 – 10 mins for questions) and include the use of one or two PowerPoint posters. Note: that each member of the group should be prepared to answer questions and take part in a discussion following the presentation. Case Study 1: Apple Inc,’s iPhone: Can iPhone Maintain its Initial Momentum? (Ghauri and Cateora, 2010, p626) Brief: 1. Carry out a SWOT analysis for the iPhone with special attention to its pricing policies; comparing these strategies with product life cycle issues in different markets. Use the case study and the internet to collect information. 2. There has been much controversy over Apple’s pricing strategies regarding the iPhone. Research various international pricing strategies available for Apple and recommend how they should deal with their pricing policies in the future. Consider international issues such as parallel...
Words: 3203 - Pages: 13
...CHAPTER 19 Cost-Volume-Profit Analysis: Additional Issues ASSIGNMENT CLASSIFICATION TABLE Brief Exercises 1, 2, 3, 4, 5, 6 A Problems 1A, 2A B Problems 1B, 2B Study Objectives 1. Describe the essential features of a cost-volume-profit income statement. Apply basic CVP concepts. Questions 1, 2, 3, 4 Do It! 1 Exercises 2. 2, 4, 5, 6 1, 2, 3, 4, 5, 6 7, 8, 9, 10 11, 15 2 1, 2, 3, 4, 5 6, 7, 8, 9, 10 11, 12, 13 1A, 2A, 4A, 6A 4A 1B, 2B, 4B, 6B 4B 3. Explain the term sales mix and its effects on break-even sales. Determine sales mix when a company has limited resources. Understand how operating leverage affects profitability. Explain the difference between absorption costing and variable costing. Discuss net income effects under absorption costing versus variable costing. Discuss the merits of absorption versus variable costing for management decision making. 7, 8, 9 3 4. 10, 11 4 3A 3B 5. 12, 13, 14, 15, 16 17 12, 13, 14 14, 15, 16 5A, 6A 5B, 6B *6. 16, 17, 18 17, 18, 19 7A, 8A 7B, 8B *7. 19, 20, 21, 22 19 18 7A, 8A 7B, 8B *8. 18 8A 8B Copyright © 2011 John Wiley & Sons, Inc. Kimmel, Accounting, 4/e, Solutions Manual (For Instructor Use Only) 19-1 ASSIGNMENT CHARACTERISTICS TABLE Problem Number 1A 2A Description Compute break-even point under alternative courses of action. Compute break-even point and margin of safety ratio, and prepare a CVP...
Words: 16339 - Pages: 66
...spi94029_apps.qxd 9/28/05 1:10 PM Page 1148 Rev.Conf Confirming Pages APPENDIX B FedEx Financial Statements FEDEX CORPORATION CONSOLIDATED STATEMENTS OF INCOME (In millions, except per share amounts) 2004 Years ended May 31, 2003 2002 REVENUES Operating Expenses: Salaries and employee benefits Purchased transportation Rentals and landing fees Depreciation and amortization Fuel Maintenance and repairs Business realignment costs Airline stabilization compensation Other $24,710 10,728 2,407 1,918 1,375 1,481 1,523 435 – 3,403 23,270 1,440 (136) 20 (5) (121) 1,319 481 838 – $ 838 $ 2.80 – $ 2.80 $ 2.76 – $ 2.76 $ 22,487 9,778 2,155 1,803 1,351 1,349 1,398 – – 3,182 21,016 1,471 (124) 6 (15) (133) 1,338 508 830 – $ 830 $ 2.79 – $ 2.79 $ 2.74 – $ 2.74 $ 20,607 9,099 1,825 1,780 1,364 1,100 1,240 – (119) 2,997 19,286 1,321 (144) 5 (22) (161) 1,160 435 725 (15) $ 710 2.43 (0.05) $ 2.38 2.39 (0.05) $ 2.34 $ $ OPERATING INCOME Other Income (Expense): Interest expense Interest income Other, net Income Before Income Taxes Provision for Income Taxes Income Before Cumulative Effect of Change in Accounting Principle Cumulative Effect of Change in Accounting for Goodwill, Net of Tax Benefit of $10 NET INCOME BASIC EARNINGS PER COMMON SHARE: Income before cumulative effect of change in accounting principle Cumulative effect of change in accounting for goodwill Basic Earnings Per Common Share DILUTED EARNINGS PER COMMON SHARE: Income before cumulative effect...
Words: 14840 - Pages: 60
...and computer hardware and software. These technologies are related to their business strategy because they will be able to be more efficient and maintain high levels of customer service, while keeping costs low (e.g. avoiding pakages to go to wrong locations). 3 What business objectives do UPS’s information systems address? This UPS's information system addresses as objectives: operational excellence, customer and supplier intimacy and, finally, a competitive advantage. 4 What would happen if these systems were not available? If these systems were not available, UPS would not be able to be so efficient, it would not serve customers that well, it would not be so productive and consequently, it would not be that competitive. Q2: FEDEX 1 List the Business Processes displayed in the Video? When a package arrives at the hub, it is placed in a conveyor belt. Then, it is scanned and measured by a light curtain. When it is scanned, it tells tons of information: who shipped the package, how much does the package weight, what is the destination, etc. After that scan, the package leaves the primary matrix and it will be sorted at least two more times, before it makes its way into an outbound container and,...
Words: 2226 - Pages: 9
...Profitability 3 Efficiency 4 Liquidity 5 Working capital management 5 Solvency 5 Conclusion 6 Financial performance of FedEx 6 Growth 6 Profitability 7 Efficiency 7 Liquidity 8 Working capital management 8 Solvency 8 Conclusion 9 Financial performance of Coca Cola Co 9 Growth 9 Profitability 11 Efficiency 11 Liquidity 12 Working capital management 12 Solvency 13 Conclusion 14 Financial Performance of PepsiCo 15 Growth 15 Profitability 15 Efficiency 15 Liquidity 15 Working Capital Management 16 Solvency 16 Comparison between UPS and FedEx 16 Profitability 16 Efficiency 17 Liquidity 17 Comparison between Coca Cola Co and PepsiCo 18 Profitability 18 Efficiency 19 Liquidity 19 Solvency 20 Comparison between the freight shipping industry and the soft drinks industry 20 Introduction This report discusses the performance and ratio analysis of UPS and FedEx from the air delivery & freight industry and Coca Cola Co and PepsiCo from the beverages - soft drinks industry. Key ratios reported in Appendixes are either calculated based on financial statements or acquired from Morningstar. Market price used in ratio calculations is found by taking the average of weekly data for each year. The data is obtained from Yahoo Finance. Specific areas addressed include profitability, liquidity and solvency. Brief description of companies is provided below. Financial performance of UPS The following...
Words: 7905 - Pages: 32
...Drive McLean, VA 22102 12. Sponsoring Agency Name and Address United States Department of Transportation Federal Highway Administration 1200 New Jersey Ave., SE Washington, DC 20590 15. Supplementary Notes Mr. Richard Backlund, Federal Highway Administration, COTM 16. Abstract This paper examines lessons and insights from private companies and public organizations that may apply to agencies in the United States working to advance transportation planning for operations using a strategic approach. The use of specific objectives and performance measures to manage operational performance is common practice among self-sustaining private and public organizations that are responsible for generating sufficient revenue to meet costs and, in some cases, produce profit. Based on the information gathered, several useful practices were...
Words: 7038 - Pages: 29
...1 SCHULICH SCHOOL OF BUSINESS YORK UNIVERSITY SGMT 6000 3.0 STRATEGIC MANAGEMENT Wednesday 2:30-5:30 pm (A) - Room N108 Tuesday 08:30-11:30 pm (B) - Room W136 Fall Term, 2011 Professor: Moshe Farjoun Email: mfarjoun@schulich.yorku.ca Room: N311 SSB Office Hours: By appointment Secretary: JoAnne Stein Office: N305B SSB Telephone: 416-736-5087 Brief Description This course examines business and corporate strategy. The focus is on strategic management, the process of choosing and defining purposes and objectives, formulating and implementing a viable strategy and monitoring strategic performance. It deals with the organization in its totality and demonstrates how and why the various functions of business are interdependent and need to be coordinated if the organization is to perform effectively. The course elaborates on the applicability of the strategic management discipline to a variety of sizes and types of organizations. Prerequisites Students are required to complete all 5000-series Required Foundations of Management Core Courses before enrolling in this course. Extended Description and Objectives One of the classic definitions of strategy is as follows: “A strategy is the pattern or plan that integrates an organization’s major goals, policies and action sequences into a cohesive whole. Well-formulated strategies help marshal and allocate an organization’s resources into a unique and viable posture based upon its relative internal competencies and shortcomings, anticipated...
Words: 3246 - Pages: 13
