...a little bit odd huh? You don’t usually hear people say that had a wonderful experience from a car salesman when purchasing a vehicle. In fact, there are five things that you should know about a car salesman that a lot of people do not know about (autos.aol.com/article). The first thing you should know about is he needs you more than you need him. This just simply means that he makes you feel like you can’t possible buy a car on your own and that you need him to hold your hand through the process. In reality, he needs you. A car salesman works on commission, so if he is not selling any vehicles, he cannot pay his bills or rent. So, keep in mind, that car salesman needs your business more than you need him. He is just a small fish in a big pond and there are many more options than just that one salesman or dealership. The second thing you should know about is he is really not in control, you are. They are trained to know how to play the field. He makes it seem like he has control of the entire situation and you must go along with it. That is definitely not the case. You, as the customer, have the right to say no to his offers if it is not what you are looking for. You should never settle for anything less than what you want. The next thing you should know about is, no matter what he says or does, it is probably an act. A car salesman is more or less an actor. They are all trained for every kind of situation that may occur and will tell you anything that you want to hear. They also...
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...BUSINESS Assignment #1 Five Guys Burgers and Fries: Ingredients for Success By Ignatius B. Perry Sr Presented to Professor Lundondo Mumeka Five Guys Burgers and Fries: Ingredients for Success Introduction What if you woke up one day and said I would like to make the very best hamburger there is. In your mind you said I don’t want to be like McDonald, Burger King, Wendy’s or any other hamburger maker that is out there. You decided that you didn’t want to people to have the ‘normal” experience of going to a fast food restaurant when they cam into your hamburger shop. Not only that you didn’t want your customers to be confused with tons of choices on your menu. So instead you would keep it very simple and be the most customer friendly establishment out of all burger joints there where. If this was you then you would be the owner and visionary behind the restaurant know as Five Guys. We will take a look at what set the Five Guys restaurant apart from the other fast food chains. We will look at the values of the food chain and how they are still growing strong today just like when they first started. We will look at a few of the factors that have made Five Guys so successful and it’s effect on an all ready crowded market. We will look at the company’s ethical and social practices and see how it affected its success. Factual Analysis Five Guy’s philosophy sets apart from other fast food chains because of their ideal burgers. “Five Guys goal is to sell the...
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...For some people, what I’m about to say is unfathomable, and possibly unlivable. I was born and raised in a town whose zip code is not recognizable on a GPS or Google Maps. The nearest Dunkin Donuts, or as "what" rather than "as" us New Englanders refer to as “Dunks”, is—wait for it— too informal? the next town over. There is no in-town grocery store, but more so not sure that this makes sense a couple-towns-over grocery store. Finding any sort of chain restaurant besides McDonald’s or Wendy’s requires you to drive quite a ways out of town. Things that people take for granted, like proximity of the mall or a grocery store, were things that we learned to live without. In my family’s case, we learned to live a local lifestyle. Instead of traveling 45 minutes to get to the mall, we ordered online. We rarely traveled out of town for any type of chain restaurant and came to like more local, family-owned restaurants. A few of these include The Pleasant Street Pub (a family favorite) and Howard’s Drive-In, a restaurant open only in the summer, known for its old-fashioned way of service and inexpensive ice creams larger than your head. During the summer, Howard’s was is a place you could go to at any time of day and see at least one person you know. Anyone who lived in the area went at least once a week. Lucky should this be "luckily"? not sure for me, I knew the boss very well and was able to land myself a job at the local hot spot when I was 15. Howard’s Drive-In (commonly known...
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...Running Head: What This Manager Didn’t Do! Ethical Dilemma What This Manager Didn’t Do Principles of Organizational Behavior Professor B. Code December 6, 2006 First of all, what is a manager? Stephen P. Robbins’ states, that “a manager is an individual who achieve goals through other people. They make decisions, allocate resources, and direct the activities of others to attain goals. Managers do their work in an organization. This is a consciously coordinated social unit, composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals (Robbins 4-5).” Research has proven that managers must have skills to be effective and efficient in organizations. Organizations can be schools, church, and work, etc. therefore any group with two or more people. We will look at what it takes to be a manager and how to handle ethical dilemmas in the work place. In 2005 I was tired of working night shift at a state facility that operated on a twenty-four hour basis. So I was sharing this information with someone about the on going situation and they offered me a job as an assistant manager of a fast food restaurant. I was very thrilled because it was a manager’s position and had the opportunity to work the hours I wanted to work. It didn’t seem to matter to the employer that I didn’t have the necessary qualifications. Needless...
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...Roasting in Hell’s Kitchen Temper Tantrums, F Words, and the Pursuit of Perfection To Mum, from cottage pie to Humble Pie – you deserve a medal. CONTENTS foreword 1 Dad 2 Football 3 Getting Started 4 French Leave 5 Oceans Apart 6 A Room of My Own 7 War 8 The Great Walk-Out 9 The Sweet Smell of Success 10 Ronnie 11 Down Among the Women 12 Welcome to the Small Screen afterword index 7 11 39 59 87 113 127 143 157 171 203 237 251 273 279 PHOTOGRAPHIC INSERT PICTURE CREDITS ABOUT THE AUTHOR CREDITS COVER COPYRIGHT ABOUT THE PUBLISHER FOREWORD I n my hand, I’ve got a piece of paper. It’s Mum’s handwriting, and it’s a list – a very long list – of all the places we lived until I left home. I look at this list now, and there are just so many of them. My eye moves down the page, trying to take in her spidery scribble, and I soon lose track. These places mean very little to me: it’s funny how few of them I can remember. In some cases, I guess that’s because we were hardly there for more than five minutes. But in others, it’s probably more a case of trying to forget about them as soon as possible. When you’re unhappy in a place, you want to forget about it as soon as possible. You don’t dwell on the details of a house if you associate it with being afraid, or ashamed, or poor – and as a boy, I was often afraid and ashamed, and always poor. Life was a series of escapades, of moves that always ended badly. The next place was always going to be a better place – a...
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...Wright and Anna Pollert (Working Lives Research Institute, London Metropolitan University) Funded by Acas and the European Social Fund For any further information on this study, or other aspects of the Acas Research and Evaluation programme, please telephone 020 7210 3673 or email research@acas.org.uk Acas research publications can be found at http://www.acas.org.uk/index.aspx?articleid=405 ISBN 0-9554830-0-X ISBN 978-0-9554830-0-4 The Experience of Ethnic Minority Workers in the Hotel and Catering Industry: Routes to Support and Advice on Workplace Problems Ref: 03/06 2006 Prepared by: Tessa Wright and Anna Pollert (Working Lives Research Institute, London Metropolitan University) Funded by Acas and the European Social Fund Acknowledgements The authors would like to thank the European Social Fund and Acas for providing financial support to the project, and Acas staff also for their guidance during the project, in particular Margaret Fox, Anthony Gould and Gill Dix. The project benefited greatly from the contributions of the Project Advisory Group, both in suggestions made on methodology, access and content at meetings, and help in accessing research participants. Many individuals and organisations helped us in gaining access to workers to interview, including those in trade unions, employers, community organisations, advice agencies, local government, community interpreters and friends and Working Lives Research Institute...
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...Reflections of Then, Later, and Now When I was younger I imagined that everyone that was grown had been made that way from birth. As a child my mind wondered many things. How did parents become parents? Did children stay young forever? Can you think back when you where a child and all the questions that you asked your parents? Some of adults today may say that your child is a reflection of you when you where younger. Everything we did growing can be related to our thought process now. The decisions we made during the times when we understood also has a reflection of the person you are today. I was very young when I started pre-school. The school was made for little children so that you could start to learn the basic fundamental. Sharing, coloring, and learning the alphabetic symbols with other kids to seemed fun. I didn’t understand that I was also learning to tight my shoes along with other fundamentals that made the school fun. My sister and first cousin also attended the school with me. Whenever we all were together we had so much fun. Sometimes I think about those days such as right now. Entering my first grade seemed a little strange to me. I attended a catholic school which had mass on certain days? This church was different from the Baptist church I regularly attended on Sundays. I didn’t understand the reason why other kids did not have churches in schools either. However once I graduated to the second grade my mother transferred my to a public...
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...Reflections of Then, Later, and Now When I was younger I imagined that everyone that was grown had been made that way from birth. As a child my mind wondered many things. How did parents become parents? Did children stay young forever? Can you think back when you where a child and all the questions that you asked your parents? Some of adults today may say that your child is a reflection of you when you where younger. Everything we did growing can be related to our thought process now. The decisions we made during the times when we understood also has a reflection of the person you are today. I was very young when I started pre-school. The school was made for little children so that you could start to learn the basic fundamental. Sharing, coloring, and learning the alphabetic symbols with other kids to seemed fun. I didn’t understand that I was also learning to tight my shoes along with other fundamentals that made the school fun. My sister and first cousin also attended the school with me. Whenever we all were together we had so much fun. Sometimes I think about those days such as right now. Entering my first grade seemed a little strange to me. I attended a catholic school which had mass on certain days? This church was different from the Baptist church I regularly attended on Sundays. I didn’t understand the reason why other kids did not have churches in schools either. However once I graduated to the second grade my mother transferred my to a public...
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...Once upon a time, there was a prostitute called Maria. Wait a minute. 'Once upon a time' is how all the best children's stories begin and 'prostitute' is a word for adults. How can I start a book with this apparent contradiction? But since, at every moment of our lives, we all have one foot in a fairy tale and the other in the abyss, let's keep that beginning. Once upon a time, there was a prostitute called Maria. Like all prostitutes, she was born both innocent and a virgin, and, as an adolescent, she dreamed of meeting the man of her life (rich, handsome, intelligent), of getting married (in a wedding dress), having two children (who would grow up to be famous) and living in a lovely house (with a sea view). Her father was a travelling salesman, her mother a seamstress, and her hometown, in the interior of Brazil, had only one cinema, one nightclub and one bank, which was why Maria was always hoping that one day, without warning, her Prince Charming would arrive, sweep her off her feet and take her away with him so that they could conquer the world together. While she was waiting for her Prince Charming to appear, all she could do was dream. She fell in love for the first time when she was eleven, en route from her house to school. On the first day of term, she discovered that she was not alone on her way to school: making the same journey was a boy who lived in her neighbourhood and who shared the same timetable. They never exchanged a single word, but gradually Maria...
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... They’re innumerable. However, no matter how many they are, there are those stars that shine the most. This is also the case for the brands in the world. Only a few are able to stand in the international arena. Some try to venture into the world market. However, those brand either don’t last long or they’re devoured by the competition. It is never easy to go international. The world’s top brands were started by normal people with extraordinary determination. And if you don’t have the kind of determination they do, then it’s best for you not to be too adventurous. A few of the brands that dominate the world are Nike, American Express, Samsung, Coca- Cola, Apple, Marlboro, Louis Vuitton, Toyota, Mcdonald’s, and many more. These brands didn’t become what they are overnight. As some would say, “Rome wasn’t built in a day.” They had to overcome hardships beyond whatever you and I can fathom but that didn’t stop them. For John Pemberton who concocted the formula we now call “Coke”, the 9 bottle per day he sold didn’t stop him from continuing his business. Today they sell 1.6 billion servings every day. Samsung started as a grocery store when Lee Byung-chul opened Samsung Sanghoe in 1938. The business grew and became successful and he moved the headquarters to Seoul in 1947. However, when the Korean War broke out, he had no other choice but to leave. So he started a sugar refinery and a woolen mill under the parent company, Samsung. Samsung was banned from selling electronics which...
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...jail, life is hard— and I didn’t get it. No matter what I did I would lose and I couldn’t see noany way out. During my stay I would always read the Bbible; and it gave me some sort of comfort as it also helped me to work on changing. I always prayed that I change when I get out, like and I always I did the same things over and over again when I was released. When I realized what I was doing, that officially made the last stay something I didn’t like at all, and I really wanted that to be my last time behind bars. I ended up in the warden office because of an incident and she looked at me with this stir and told me I was a bright young man. She gave me a referral to a work program and told me she want...
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...streets alone. This is the same boy, whose father’s wallet he stole just an hour earlier. When taking the boy back to his house, the narrator feels an urge to let the kid know what he is worth. The narrator of the text is a young man, maybe in his mid-twenties. He is the only son of the stinking, rotting, “loud-of-a-man”. Well at least according to his mother, the lady with a black wig, using most of her time crying, because she fears the narrator will grow up and be like his father. Growing up in a trailer park, the family didn’t have a lot of money. This is one of the reasons for his father teaching him pick pocketing in the age of five. This pick pocketing is still a part of his life, even after his old man left town without leaving a note or a phone call. The reason for him still pick pocketing lies in the hope he has, of his father someday returning: “One day Pop will show up again. I’ll hand him the boxful of money, he will throw me some bills, and then I’ll just stow them away without counting them. That’s what I think.” (Line 31) It’s not that he needs the money. In fact he has a job. But he is longing for the recognition from his father. As he says himself, when arguing why he didn’t ever count the money his dad gave him: “I just didn’t want to know how much Pop thought I was worth.” (Line 13) When working his job, he earns enough money to take Sundays of. It’s not to go to church, but to recharge his batteries. Not being religious is something he learned in his childhood...
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...recycled kegs in the small town of Rehoboth Beach in Delaware. Today, Dogfish Head, named after a peninsula in Maine, operates a restaurant, a distillery and a brewery that, in producing about 140,000 barrels of beer and raking in a combined $52 million in revenue, has become one of the fastest-growing microbrewers in the nation. Here’s how Calagione rose to the top of the beer world, he started waiting tables at a restaurant called Nacho Mama’s Burritos in Manhattan while he was enrolled in some writing classes at Columbia University. That’s when he first tasted microbrews like Sierra Nevada. He then got hooked on brewing his own beer in his apartment. That’s when he decided to drop out of school and take an apprenticeship up in Portland, Maine at the Shipyard Brewery so he could learn how to make beer. During the day, he learned about hops IBUs, which measure how bitter a beer is, while working on his business plan at night. After about a year in Maine, his wife Mariah and himself and moved back to her hometown near the Delaware shore. He fell in love with the area and decided to try and open his own brewery there. He didn’t have a lot of money, so he cobbled together some used equipment and started experimenting in his basement with lots of ingredients like licorice, coffee and apricots. The frustrating thing was that he could only brew about 20 gallons at a time,...
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...So, how was your weekend, Don? B: Well, I wanted to go dancing with my girlfriend but she was too tired to go out. A: So what did you do? B: We just stayed home and watched TV. 2. A: I had a great weekend. B: What happened? A: I met this really terrific girl and I think she likes me. B: Really? A: Yeah, we’re going out next weekend. B: All right! 3. A: What did you do last weekend? B: Umm, I spent most of the time at the gym. A: How come? B: Well, I plan to enter a bodybuilding competition next month. A: Gee, I didn’t know you were a bodybuilder. B: Yeah. Want to see my muscles? 4. A: So, what was your weekend like? B: Not very good. My brother came over. A: Yeah? B: Well, he’s got three young boys. I spent all weekend playing computer games with my nephews. Now I’m exhausted. A: I’ll bet! 5. A: Did you have a nice weekend? B: Mmm. Not too bad. A: Did you do anything special? B: Well, I saw a really good movie. A: Who with? B: Oh, I don’t think you know him. It’s this really good-looking guy I just met. 6. A: Did you have a nice weekend, Teresa? B: It was okay. A: So what did you do? B: Well, I met some friends on Saturday and we rented a video. A: How about Sunday? Did you see the World Series on TV? B: The what? A: The baseball game. B: Oh. No, I was too tired. I slept most of the day. A: You’re kidding! You missed a really great game. 3. Let’s Listen (Page 3) 1. A: So, how was your weekend? B: Oh, I went to see that new science-fiction...
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...OF A DREAM” In New Jersey, lived a 10-years-old girl, named Carla, with her parents and her grandparents. Her grandpa is always telling invented stories by himself using things from the past and from the present. One day Carla was very sick and her grandpa to cheer her begins to tell her one of his stories because she liked them a lot. In a kingdom far away, on the outskirts of a town called Stone, because it was where you could find the most beautiful stones in the whole country, was celebrating the birth of the new heir to the throne, he was confirmed Marc, and also the birth of heir to the throne of the kingdom ally, called Lucero. The king and queen invited all the kings of other kingdoms. But at the same time had given birth the wife of a farmer in Stone town, and had a beautiful girl called Aurora, but were worried because now he was the only one able to work because his wife had to care of the child and they were a very poor family. Twenty years later, was the birthday of Aurora, Marc and Lucero. Aurora's parents promised her that by the time she was twenty, they would have the money she need so she could go to study in one of the best schools in the kingdom. And at the same time the father of Marc was planning Marc’s marriage with Lucero. But Marc didn’t want to marry Lucero because he didn’t love her at all. A few days later, Aurora's parents gave her the money that she hoped, that both of her parents had to work very hard to have it all. The following Monday she...
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