...ScholarWorks@UMass Amherst. For more information, please contact scholarworks@library.umass.edu. VIEREGGE and SEHKARAN: SOFTWAREQUAL for software SOFTWAREQUAL: THE CASE OF SPSS STATISTICAL SOFTWARE ABSTRACT Anecdotal evidence suggests that today’s students (Generation Y members) do well with the internet, but struggle with applied software. Zeithaml, Parasuraman and Malhotra (2000) developed service quality measures for service encounters in an electronic environment (e.g.SITEQUAL). This preliminary study measures the gap between GenY students’ expectation of and satisfaction with SPSS software. Altogether, n=43 students participated in the experiment. The results suggest that GenY students seek functionality and not fancy gimmicks in application software. While overall reporting satisfaction with SPSS, some criteria do not meet very high expectations and companies should note and address these gaps. Keywords: Service Quality, Applied Software, GenY Students Published by ScholarWorks@UMass Amherst,...
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...Reading Journals 2. The book shimmer displays many emotions, such as happiness, fear and sadness. Happiness occurred from one of the first chapters to the last chapter. It made me smile when David started wishing for all these weird things like a motorbike. Fear developed in my mind when kora opened the portal and was out of breath and struggled to go through the portal. It made me think what would’ve happened if David didn’t pull her through and Vennum arrived. I felt sad when David was told by his mum he had to sleep on the veranda while a visitor was staying over in his room. David tried to convince his mum to make her sleep in another room but was told the guest must have comfort. 4. If I could be one of the characters I would like to be...
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...the latest Egyptian generations are the most highly criticized ones because of the huge differences of attitudes between Baby Boomers and them. But are they like the American GenMe that author Jean M. Twenge described in her book "GenMe: An Army Of One"? Looking upon the different parenting styles, schools, education systems, and the 25th of January revolution, that had a great impact on the Egyptian society, American GenMe is so unlikely to be put in comparison with Egyptian GenY. In Egypt, Parents act as barriers for their children not to pursue their goals. They always force them to study for a certain major just because they want them to carry a certain title (Hashish). Egyptian parents undermine their children's ambitions as if they don't deserve to follow them. Such reason contradicts what Twenge says about the American GenMe who believe that everyone should follow his/her dream and that one must do what makes him/her happy and do what is best for him/her (Army of One 8). Moreover, Egyptian GenY may choose to study a certain major rather than the one they prefer because the idea of unemployment is hunting them. They are not always free to choose because they are uncertain of what could happen. Unlike them, American GenMe take anything for granted, they put themselves on the top of the list and it does not matter what could happen (Army of One 9). Parents in Egypt get caught up with their career and neglect their children, meanwhile American GenMe parents encourage their...
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...AMB201 Summer Semester, 2013 Descriptive Research Report Fashion Clothing Purchases Student Name: Student Number: Tutor: Tutorial Time: Word Count: Table of Contents Abstract………………………………………………………………………………. 1.0 Introduction and Background…………………………………………………… 2.1 Importance of the research…………………………………………………... 2.2 Scope of the report…………………………………………………………… 2.3 Research problem/question………………………………………………….. 2.4 Aims and objectives…………………………………………………………... 2.0 Method……………………………………………………………………………... 2.1 Methodological considerations and assumptions…………………………… 2.2 Sample considerations………………………………………………………… 2.3 Data collection and framework, and analytical considerations…………… 3.0 Ethical consideration……………………………………………………………… 4.0 Analysis……………………………………………………………………………. 5.5 Data cleaning and coding…………………………………………………….. 5.6 Descriptives…………………………………………………………………………... 5.7 Exploring the Data (t-Tests)………………………………………………………… 5.8 Correlation…………………………………………………………………………… 5.9 Multiple regression…………………………………………………………… 5.10.1 Gender………………………………………………………………………. 5.10.2 Generational cohort………………………………………………………… 5.10.3 Relationship status………………………………………………………….. 5.10.4 Social Desirability…………………………………………………………... 5.0 Findings and Recommendations…………………………………………………. 6.10 Interpretation of the data …………………………………………………… 6.11 What this means for managers and for the next stage...
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...The Power of Manipulation In Naguib Mahfouz’s Arabian Nights & Days he addresses the dark shadow of one’s self. In the novel, Mahfouz uses the influence of evil genies to show that a man can be manipulated into corruption. He expresses this through multiple characters that all have the same influence and the same outcome. The result is an exploration of the dark side of identity focusing on the corrupt nature of all mankind. This is shown through characters such as Sanaan al- Gamali, Gamasa al- Bulti and Fadil Sanaan. Sanaan al- Gamali’s will is manipulated into corruption by the power of an evil genie names QumQam. The genie told al-Gamali that he must kill Ali al- Salouli, who is the governor of the quarter, or be killed himself. Al-Gamali agrees out of fear not knowing what he is getting himself into. By agreeing to commit such a crime he reveals his dark side in which cannot be handled. “He went deeper and deeper into a state that became difficult to control” (Mahfouz 17). The mind state that he remains in is almost unrecognizable because it is the opposite of what Sanaan’s usual persona is. “His nature deteriorated as though he were being created anew in a form that was at variance with his old deep-rooted gentleness” (Mahfouz 15). Mahfouz uses the work “anew” to express the extent of the change in Sanaan’s life and “his old deep rooted gentleness” to explain his transformation from his normal self. The new Sanaan is portrayed as the dark and evil side and to what...
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...Traditionalists, Baby Boomers, Generation X, G eneration Y (and Generation Z) Working Together WHAT MATTERS AND HOW THEY LEARN? h ow different are they? fact and fiction Executive Office, Talent Management Team United Nations Joint Staff Pension Fund New York Secretariat Headquarters Overcoming Generational Gap in the Workplace Rational for Introducing the Generational Communication Gap into the Workplace Casey Carlson!& Deloitte & Touche Study ! Fundamental Questions! Where does your personal view fall in the following generational change spectrum? Level 5: “The generation of people in the top boxes is the only one that matters…the rest just need to grow up or shut up.” Level 3: “The generational change is an emerging issue within our organization but we haven’t done much about it.” Level 2: “We view generational change as an emerging opportunity.” Level 1: “We’re actively changing the work culture to harness! the power of generational change.” Differences in Opinion and Attitude “This generational stuff is just socially acceptable stereotyping…politically correct rationale offered for immature behavior” “When is someone going to ask me what I need?” “Doesn’t everyone want the same thing anyway?” “Even if this generational stuff were true, this is still planet earth and we know how our business needs to be run for it to be a success” “Can we go back to work now? These kids will either get with the program or they’ll leave just like they always...
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...BACKGROUND Family Furniture was established in 1953 by Sy Sokol and Patrick O’Reilly to pent up housing demands after World War 2. The firm was renowned for an inviting store appearance, good service, extensive collection and moderate prices. The firm occupies a large warehouse and shipping facility along with an 80,000 square foot store. It dealt with the business of Exclusive Furniture Material. COMPETITORS ➢ Local Departmental Stores ➢ Pottery Bern and Crate & Barrel ➢ Mass marketers Like Wal-Mart ➢ Internet Buying by most of the customers to whom the products were shipped in directly to their homes. CHANGING MARKET SCENARIO ➢ Majority of the companies customers are in the Age bar of 45+ ➢ There is low unemployment in the market ➢ Lack of young consumers, which can then become the potential business for the company by offering the products and services for the youth TARGET AUDIENCE ➢ Middle to higher income families above 45 age ➢ Specially targeted to the married women who make the maximum purchase related decisions CHALLENGES ➢ According to a survey conducted 50% of the people are single ➢ There was a problem in targeting to the female customers and hence was calling for Brand Repositioning ➢ No- No- No Ad campaigns that were promoted by the competitors in order to attract the consumers towards their products by giving very flexible discount schemes ➢ The changing habits...
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...Note, pg. 11). Genesis introduces God as the absolute being. He blesses, promises, and speaks the creation of heavens and earth. “In the beginning God created the heavens and the earth” (Genesis 1:1). The Book of Genesis emphasizes the story of men and women, uniquely telling us the story of Adam and Eve, Noah’s family, and the four key players in the patriarchal history (Hindson &Yate, pg. 52-53). The unique story of Adam and Eve began when God created them in His own image. God “formed the man from the dust of the ground and breathed into his nostrils the breath of life, and the man became a living being”. God “took one of the man’s ribs and then closed up the place with flesh” and made a woman and placed them in the Garden of Eden. (Genies 2:4-23). God instructed them that they can eat every in the Garden of Eden except for “fruit of the tree that is in the midst of the garden” (Genesis 3:3). Adam and Eve sinned against God by eating that forbidden fruit. They were expelled from the Garden of Eden for it (Hindson &Yates, pg. 56). Further generations of Adam continued to be disobedient, resulting in spiritual death and consequently leading to physical death (Hindson &Yates, pg. 56). As the growing power of sin consumed the Earth, God wanted to destroy and purify the world of it wickedness. God called upon a simple and righteous man named Noah. God told Noah of the impending flood and instructed him to build an ark: 450 feet long, 75 feet wide, and 45 feet high out of cypress...
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...repeat some part of it back to them. Like when they got her to say “doctor”. In order to make sure she was able to form special bonds with people, the researchers gave her a derogate parent who was with her during times a parent would normally be with a child. 3. They found that there was not really a way for the both of them to get their way entirely. If they wanted to preform good research on her, then some of Genie’s interests were going to put second. While if her interests were all a priority, they would not be able to fully study her. 4. When the researchers first started to teach Genie how to talk, things looked promising; so promising in fact, that they thought they were going to disprove the critical period theory. However, Genies progress soon started to dwindle. She was not able to express messages through sensible English sentences. The message she was trying to get out was clear, just not through words. So the case of Genie supports the theory that there is, in fact, a critical period for learning language. 5. They should continue testing her, without being moved around because she was getting proper care. I think she would eventually get smart enough to be on her...
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...Kalki pg 1 1. Bottom of Form Shatakshi kalki Bill Rubinstine Writers Workshop 1 GH101 Claim on MICHELANGELO philosophy to that of PLATO According to Michelangelo, beauty of life lies within the virtue of nature. His art work always depicted the perfection of culture and time. For him it was all about deep knowledge of specific sense of human behavior and discipline, he was highly drawn towards Christianity which can be clearly seen in his all work for example : Moses, Bound Slave, David, Peta etc. Michelangelo was a divinely inspired genies he always focused on the importance of idea and freedom to break rules. In his sculpture Bound Slave we can see Michelangelo’s neoplatonic believes , not only soul needs to struggle to escape from this immortal body but also his work gives a feeling as if soul is struggling to escape from stone, which can be termed as pagan perfection merge with Christian faith. According to Plato, average person is not able to see the reality and truth of living and life because he is living in his own world of possibilities. Plato’s writings cannot be easily assimilated rather he wrote in such a way that human can reach to their own conclusions of life and destination. Plato believed that human can achieve whatever they wants only if he/she can go through the process of learning which is difficult...
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...Alaa Elsayed Intro to Theater Professor- Roxane Revon Aladdin Review Aladdin is a musical based on the 1992 Disney animated film of the same name with music by Alan Menken and lyrics by Howard Ashman, Tim Rice and Chad Beguelin. Beguelin also wrote the book. The musical includes three songs written for the film by Ashman but not used there and four new songs written by Menken and Beguelin. The story follows the familiar tale of how a poor young man discovers a genie in a lamp and uses his wishes to marry the princess that he loves and to thwart the Sultan's evil Grand Vizier. If you’re granted three wishes to make during Disney’s “Aladdin” you’ll definitely want to use one to discover how the musical’s creative genies pull off the magic-carpet ride in the second act. Seriously, it’s amazing. Hands down one of the best Broadway shows I've seen. The theater itself is majestic and as soon as the show starts, you are whisked away to another world. All the costumes, light displays, scene props were of beautiful colors and saying that the magic carpet ride scene blew me away would be an understatement. The theater itself is absolutely gorgeous and beautifully timeless. The details of the theater and especially its ceiling are just fascinating and transported me back to when it was first built in the late 1800s to early 1900s... I almost felt like I would see Abraham Lincoln when I looked up at the balconies! Historical and stunning! My only real "complaints" was that I wasn't...
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...hardship, where young children have no means of escaping the environment. In the metaphor, this makes it seem as though athletes are in the same position by being somewhere they have no place of escaping. If their voices and opinions were to be heard, they could be free. A jock strap is something very personal to an athlete, and never shared with more than one person. They are also used for protection against injuries from others. The metaphor implies that it would be in an athlete’s best interest to keep their views to themselves, and to protect themselves from anyone who may disagree. Abdul-Jabbar creatively compares athletes to genies in the metaphor, “The genie is out of the locker and no amount of Ace bandages will bind him back to muteness.” A genie is a mythological character who lives in a lamp and grants three wishes to whoever rubs their lamp. Genies must do whatever is asked of them, making them easily manipulated. Athletes can be easily manipulated as well by their managers, coaches, and franchise owners into preaching something they even might not believe in. As the genie leaves the lamp, or “locker”, they can no longer be used for their public stature, and are free to say whatever they believe in. Ace bandages are commonly used by all athletes to mend injuries as bad as sprained ankles. If a material this strong cannot keep the athletes silent any longer, then it must be true that they will begin to voice themselves. Abdul-Jabbar again successfully creates a metaphor that...
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...Student’s Name Professor’s Name Course Date Crocodile in Nepali Art What is the thesis statement of the essay? From the time of the existence of the mythical beings, animals and birds in birds have always been common in most of the ancient medieval and ancient arts (Nepali art 71). For instance, the flying dragons, unicorns, phoenix, genies, monsters continued to remain regular features in several architectures and arts in both west and east. However, in most cases, the artifacts has been derived from the native animals and birds that are found around the place where they were created implying that the artist creates some forms of objects on the creatures that they are familiar with and those that are strange were never used. How the thesis statement is supported by the arguments and major points (Bring some evidence and examples) In the Nepali art, the presence of the Graaha or the Makars has a rich content of the mythical creatures. Some of these arts are still available today such as the famous hybrid man where an upper half is a man while the lower half is the serpent which is described as the Nagaraja. This was only found in the selected places. In addition to this, there is also a mythical lion in the hybrid creature. The crocodile is in the upper part while it is repleted by the two bird-like legs having decorative wings. The upper half that is the head of the crocodile retains the character of the aquatic animals. This describes The Makar and Graaha in...
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...Tabii Hukukçuluk ve Pozitivizm tanımları: Hukuk kuralı “kamusal otorite tarafından uygulanması güvence altına alınmış sosyal davranış kuralı” diye adlandırılabilir. Ama insanlar bu kurala ve bu temele neden uymak zorunda olsunlar? Bu soruya iki farklı cevap, iki ana yaklaşımdan gelir. Birinci yaklaşım idealisttir; buna göre, pozitif hukukun ötesinde bir doğru, dolayısıyla da kusursuz olanın araştırılmasına yönelik ideal bir hukuk vardır. Bu tabii hukukçu yaklaşımdır. Diğer yaklaşım pozitivistir, yani maddecidir. Pozitif hukukun üstünde hiçbir şey yoktur. Demek ki pozitif hukuk üstün değerlere bağımlı değildir. Tabii Hukuk Kuramı ya da idealist doktrin: Tüm pozitif yasalara üstün bir tabii yasa vardır. Demek ki topluma kendini dayatan üstün bir adalet ilkesi insani yasaya esin kaynağı olmalıdır (Örnek: Sofokles’in Antigone’si). Bu kuram Hıristiyanlık’la da hakimiyetini korudu. Örneğin, Orta Çağ’da Aquinolu Tommaso’nun kuramına göre, en üstte ebedi yasanın bulunduğu bir yasalar hiyerarşisi söz konusuydu. Tabii yasa doğru olandı, çünkü tabii hukuk Tanrı’nın istediği hukuktu ve ebedi olarak doğru olan dogmalara dayanıyordu. Modernite bu kuramı laikleştirdi. Örneğin, Grotius sübjektif bir tabii hukuk olduğunu savunuyordu. Yani birey doğuştan bir takım haklara sahipti ve yasakoyucu bunlara saygı göstermek zorundaydı. Bir başka deyişle, yola insan tabiatından çıkılıyor ve böylece, insana ait olan ve pozitif hukukun kabul etmek zorunda olduğu temel haklar çıkarsanıyordu...
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...had two other siblings that died at the hands of her parents (one locked in a garage for crying and the other died from RH-blood poisoning right after being born). Genie however was left with her parents and began to suffer mentally and physically. Her behavior was not of a normal 12-13 year old child. She was strapped to an infant’s potty seat during the day and at night she was put in a confined sleeping bag. Her father felt she had special needs and felt restraining Genie was the solution so others would not pick on her or exploit her. How her father handled Genie’s condition did not help her, it only hindered her and made her abnormal. When she would speak, she was beaten so Genie stayed silent in fear of punishment from her father. Genies father felt she would die young, but agreed to get Genie help if she made it to the age of thirteen. The father reneged on his promise and later committed suicide the day he was supposed to appear in court for abuse charges against him. Her father took a coward way out of paying for his crimes and in my eyes justice was not served for the horrific abuse he placed upon this child. People who encountered Genie thought she had autism when she went into...
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