...General motors corporation (GM) filed for chapter 11 bankcruptcy protection, the second-largest industrial bankruptcy in history (worldcom was the largest). GM, which hadn’t made aprofit since 2004, declare in its filing that it had 172 billion in debt and 82 billion in assets. As any competent business student could tell you. The ratio doesn’t make a balance sheet balance, especially when the companys equity is worth little. Fritz Henderson, who named CEO of Gm on march 30,2009, was a numbers guy, but he knew the companys culture had to change. His vision of the new organizational culture revolved around four guidelines: risk taking, accountability, speed, and costumer-product focus. The problem was that GM had tried before to reinvent itself, with mixed success. “GM’s past is littered with the buzzords of culture change. It has struggled to impose cultural change across the highly bureaucratic company in which brands, departments, and regions operated like self governing and competing states within a federation. But GM’s executive said, this time would be different. After all, there was the bankruptcy and the selective elimination of entrenched leadership. Were things really changing, though? Despite his well intentioned plans, Henderson was fired by the board on December 1, 2009 some felt he wasn’t radical enough to change the company. His replacement was the person appointed by the obama administrations car czar to oversee the automakers revival after bankruptcy, ed whitacre...
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...athttp://www.apexjournal.org ISSN 2315-8727© 2014 Apex Journal International Review Organizational change: Case study of GM (General Motor) Muhammad Hashim* Government college of Management Sciences Peshawar, Scholar at Preston Islamabad, Pakistan. Accepted 24 January, 2014 The main purpose of this article is to elaborate and bring to light the core concept of the organization change, how it works, different factors which moves organization to change, steps for change, resistance for change, change forces, change management approaches and last an example of General Motor (GM) has given that how change was taken place in the organization and what was the strategies for change management. Recommendations and conclusion forms the last part of the paper. . Key words: Organization change, factors, resistance, GM. ORGANIZATIONAL CHANGE: A BRIEF INTRODUCTION The business world today are going very fast and new technology new method of product and new taste of customer and new market trend as well as new strategies for best control of the organization and motivation of employees are emerging and taking place from old to new methods, because the customer are the kings of market and most of the company now spending billions of amount on research and development in the organization, by keeping in view all these things the manager and expert of the today business now compel to decide about the change management in the organization, because business activities now become are globalize, and every...
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...the organizational culture at GM? Why was decision making so slow—“plodding” as one analyst described it? While the case does not give much insight into GM’s culture, what is evident is that they have been slow to change. Having not shown a profit for six years (or much profit in the last 15), GM has either been slow to recognize changing customer preferences and/or slow adapting to technological changes in the competitive automobile industry. Decision making can be equated to ‘analysis of paralysis,” or the over-thinking of a situation, so that a decision is never made, in effect paralyzing the outcome. 2. Why do you think the previous CEO’s (Mr. Henderson) attempts to change the organizational culture might have been lacking? Henderson’s failure could be attributed to his obsession with numbers. Too much focus on numbers may have clouded his judgment in that it was the culture of GM which needed to be changed. Another reason could be that Henderson was a GM insider who had been with the company since 1984. Having risen from the ranks to eventually become Vice President, Henderson could have adopted the same analysis of paralysis of other GM managers. Having been responsible for approving many of the programs in his position as VP, Mr. Henderson may have also felt some attachment to them and let them continue. 3. What changes is Mr. Whitacre making to the culture of GM? Whitacre seemed focus on changing the decision making process of GM. By empowering employees to...
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...regard to the environment and human health are still inconclusive. Only rigorous scientific research and time will yield conclusive results, along with possible advancements in technology that will help address most concerns. What is clear is that we need GMO’s to be able to feed the world’s population and that the potential risk GMO’s pose to human health and the environment can vary tremendously. The labeling of GM food is necessary will address the question of accountability of the impact GMO’s and large corporations have with their “proprietary crops” to the environment and health, along with minimizing potential risk. The argument that corporate driven agriculture and bio technology are ill suited to address global hunger is incredibly complex; the factors include economic barriers that are inherent in large scale farming, displacement of the poor who rely on farming, and the use of homogenous crops that are used in nonfood products. As complex as it seems, the social and cultural aspects of what qualifies as culturally relevant...
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...LEADS 1. Consider how NUMMI became a learning organization – what changes in structure, labor practices and especially management philosophy made NUMMI more competitive that the GM plant that it replaced? How do the different parts of the system support each other? 207 words NUMMI became a consummately adaptive enterprise. The leadership at NUMMI realized the importance of “Creative Tension”. They were true in their assessment in judging the current reality as well as very clear in the vision of where they wanted to be in the future. The managers at NUMMI took on the roles of designers, teachers as well as stewards thus creating an ambiance of shared responsibility and mutual respect. The corporate philosophy of the company changed to be customer centric. Service to its customers was considered as of paramount importance followed by service to its employees. The labors at the plant felt a sense of ownership and pride not only in the work they performed but also in the overall growth of the company. The hierarchical structure in the company was changed to be more flatter organization in which the opinions of the lowest members of the organization were also recognized for the benefit of the company. There was a culture of discipline and long term visibility of the firm shared among the employees of the firm. The management at NUMMI realized that the long term sustainability of the company could only be achieved by the process of continued learning, or something referred to...
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...Chilean Subsidiary Matthew Dommer Cornerstone University Introduction GMS Inc. is a privately held manufacturer of premium outdoor apparel based in the United States. At present, corporate headquarters and the company’s sole 80,000 square foot manufacturing facility are located in Charleston, South Carolina due to shipping port access and the state’s right-to-work status. Raw fabrics are purchased from international vendors and US suppliers and include nylon/natural weaves, Gortex, manufactured high efficiency liners, and down fillers. GMS products are sold through upscale retail outlets generally specializing in performance outdoor apparel used in alpine skiing. Annual sales are at 100,000 units per year with gross revenue of $20,000,000. Total current employees are 100. GMS has developed plans for a new line of outer apparel utilizing a liner made from an Alpaca premium long fiber weave with a Gortex laminate. Alpaca was chosen for its superiority to wool and other natural fibers. It has higher durability, softness, water repellency, and broader thermal properties than wool. It is flexible at very cold temperatures, has inherent stretch for mobility, retains thermal properties when wet, and is hypoallergenic. It is therefore better suited to this intended purpose than most manufactured fibers. As a renewable resource and biodegradable product, alpaca fiber is consistent with GMS environmental policies and offers the opportunity to market it as a “Green”,...
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...Reporting Module. Blake left the engagement prior to the completion of the change and has been called back because the system has been month balled a few weeks after go live. The hotel GM and Blake’s boss are extremely unhappy. The Cast of characters Blake Cantera > An MBA student with two weeks consulting training. The architect of the solution on his first engagement Royal Hotel GM > A no nonsense, old school hotelier, running a boutique business hotel in New York. The GM wants to eliminate situations where guests discover maintenance issues. Director of Housekeeping > Not a champion for the system and does not take ownership for the maintenance issues at the hotel Director of Maintenance > Roll has a natural conflict with housekeeping – did housekeeping report the issues and maintenance lose it, or did housekeeping just not report it? Director IT Espresso Vendor > Potentially oversold the solution as a panacea Jack Scarso > A colleague of Blake’s with similar experience, who is held in low esteem. Jack was assigned to implement the solution when Blake was transferred off. Jack received virtually no handover. Fancy Consultants Boss > The kind of boss who provides little support and mountains of expectation and appears to take little or no responsibility for the issues. Issues with the solution and approach The implementation of the Espresso system would classify as a second order change which impacts Technology, Process and People and requires careful planning...
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...Genetic Modification of Food on global food marketing Since genetically modified (GM) food has entered the global food market in early mid 1990s and corn, rice, canola oil and soybeans become among the first FDA-approved Genetically Modified Organisms (GMOs), large companies such as Monsanto, Nestle and PepsiCo experienced cost benefits with these new ingredients and the trend has quickly spread to other sects of the food industry. Genetically modified food can be defined as organisms in which genetic material has been altered by recombinant DNA technology. It sparks controversy among agricultural sectors. Some may advocate that such biotechnology generates a set of potential benefits to producers or consumers with cheaper production costs and food attribute enhancements while others may dispute the possible costs of unintended allergic responses, long-term health and environmental effects, ethical or moral issues. Consumers’ perceptions of these potential benefits and costs shape market responses to the new technologies and eventually determine how widely the technology is adopted. This essay will discuss the issues around genetic modification of food and the impact of them on how food is marketed globally. Table 1 below shows the PESTLE analysis to examine the external environment for GM food. Politically, GMOs regulations differ in countries, with marked differences between US and EU. Many GM plants including varieties of soya bean, cotton, maize and rice not authorised for...
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...protest is being executed in order to change a political policy it is the influences that can also play a role in the outcome. In this case this being a grass root movement the influences of politicians was critical. Meyer explains authority figures, “People who can support and perhaps channel the frustrations of citizens at the grassroots. These allies can include disgruntled elected officials or candidates for office, experts cut out of the policy in process, or cultural figures who can bring visibility…” (2014). this shows that by the grass roots movement it is the organizations that provide a collective action. Although it is the people in the grassroots that want change it works upwards, where many other public figures can get...
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...Genetically modified foods (GM foods) are foods from genetically modified organisms, such as genetically modified crops, plants and other foods. It is widely scientifical argue that food form GM crops through genetic engineering is methods. However, opponents have objected to GM foods including food safety issues and customers’ economics concerns. This essay will discuss the extent to which GM foods influence how people and what types of GM food exist in daily food. Ever now, some developing countries still have famine and malnutrition. One of the most significant problems facing poor countries currently is the rapid climb in population. In the last two decades, the population of the world is doubled. As the population of the world is increased, which becoming a global issue, the most important problem is that the shortage of food. Most worryingly, over 800 million people still have too much poverty to eat. Meanwhile, there is a slowly increased in yield-enhancing crop (Lipton, 2001). According to Bouis (2007), the authors suggest, ‘one way that biotechnology can help to improve the nutrition and health of consumers in developing countries is by increasing the vitamin and mineral content and their bioavailability in staple foods’. Bouis suggested that the supply of food adapted to the population, and the only way to solve this problem is that biotechnology can grow the crops’ output and adaptive capacity, which it through genetic engineering to change hereditary character of crops...
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...Why does the green movement appose GM in agriculture? Word count: 994 BSE – Bovine Spongiform Encephalopathy EU – European Union GE – Genetic Engineering GM – Genetic Modification GMO – Genetically Modified Organism The green movement is a broad belief system focussing on a whole array of issues targeting such things as: technology; monopolisation of GM; alleged dangers of corporate control; risk in food, health and farming; furthermore, encompassing issues of poverty; trade and human rights (Scoones, 2008). The green movement came about in the 1970’s when people became environmentally aware and socio-political groups began to spring up. The ideals of the green movement have spread globally in the form of political parties who believe their ethics will lead to world peace (Green peace international, 2006). However, these principles encompass an extreme dislike towards GM technology. This essay explores the reasons why the green movement appose GM. The use of GM was first perceived as having many benefits such as better yield, reduced pesticide use and a reduction in food cost. However, the green movement believe GM is a risk to public health, safety and environment. Firstly, they believe genetically modified foods will cause gene disruption and modification of existing genes causing toxicity; secondly, they will cause an increase in antibiotic resistance due to gene splicing and thirdly, genes will escape into wild populations (Jerome et al., 2010; Thies &...
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...insight of how making certain policy changes and implementing different training methods is crucial to enhance customer satisfaction and ensure more consistent and sustained business. A survey was created and deployed to customers with the intent of finding out which areas where lacking. The survey had questions pertaining to levels of satisfaction after recent service repairs, communication and notifications after the service was completed. The information that was obtained was invaluable in finding out what was needed to complete the training design and ensure training transfer. The literary research exemplifies that dealerships rely heavily on their customer bases. Customer service goes well past being polite at the door; it also involves being relevant in the community and not taking customers loyalty for granted. It is important to always be mindful of the areas of customer service that will always need to be constantly improved upon. The main issue that was discovered dealt with customers not being appropriately informed of the cost and time it would take to finish their repairs. These issues could have been avoided if the promise times were more conducive to the actual abilities of the mechanics being able to finish the service on time. It is important for Service Advisors to be as accurate as possible when discussing these two crucial points with customers. The training design will show that through certain policy changes and implementing C.A.P we can maintain...
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...In the past, people continuously developed farming advances to fight famine, yet, food supply always scrambled to keep pace with unprecedented population growth. In 1863, Gregor Mendel discovered the existence of genes that are passed from parent to offspring (Driscoll), giving birth to the field of Genetics, which evolved into the ability to modify genetic material of organisms and change their traits into favorable ones, with application in agriculture. When implemented, GMF crops can tolerate austere environmental conditions, decrease production costs, and increase yield. Resultantly, farmers adopted this technology with enthusiasm and over 95% of American food is GM. American consumers were less enthusiastic due to concerns over the long-term effects of consumption, including risk of developing human diseases immune to antibiotics. Furthermore, as GM is a new technology, the long-term effects are unknown, inspiring “better safe than sorry” approaches to eliminate GMFs from our food supply (Bawa). The scientific community constantly affirms, “Every...
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...company must be addressed at a Senior Leadership level to improve overall performance, profits, and change. The current company culture is production driven focusing on market share and supported by the other departments. In the Greasex production line, there are multiply issues as operators are not well trained, ignoring quality procedures, and managers failing to document and hold individuals accountable. The filling equipment has no preventive maintenance with 12 open work orders. It is offline frequently at 15%, requires expensive custom parts, causing the line to be inefficient at 50% of standard. These actions are being reinforced by the productivity culture. The GM has given full support for quality improvement and Director buy-in is imperative. A meeting with the Directors and GM to establish quality’s renewed importance and address the issues are a must. Their point of view is to maximize production and market share. Buy-in can be had through the win-win solution of replacing the filling machine, adding additional training and a quality process. This will speed production and increase the number of products created while reducing risk and defects. Accountability and documentation will quantify impacts as well as enforce quality standards. An alternative and less favorable solution is affecting change through the Quality Assurance team alone. This can be a slow process to change the productivity culture and cause conflict with the other departments. It would also not include...
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...PART ONE 1. INTRODUCTION Theoretical knowledge is the product of practical knowledge. However, the extent that the knowledge can understand is greatly limited because it doest not come with experience. The academic knowledge is not well enough to complete with real world. It was a great opportunity to experience of practical related work to an appraisal of Colgate toothpaste Company. 1. Background Though we are the student of school of business in under graduate program (Bachelor of Business Administration) We have to do innovate our potentiality to develop our skill in various sources such as Report making, preparing financial statement of different kinds of organization. It is our academic part to prepare a report on “Factors influencing consumer behavior specially focuses on Colgate toothpaste” that’s why we prepare it. 2. Significance It enhances our knowledge base. It gives us a broad idea about marketing analysis. 1.3. Scope of the report Today's business world is a place of challenge. Challenge and problem can come from anywhere & anytime. Marketing prepare people to cope with the competition. 1.4. Objective of the Report 1.4.1 Broad Objective: To identify the factor those influence the consumer behavior to buy a product or service. 1.4.2 Specific Objectives: The broader objective may be broken down into further specific objectives enlisted as follows: o To know the using time of Colgate tooth paste o To find the...
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