...The Proof of Miracles Miracle is such a strong word in the world, but what classifies a miracle? Do miracles even exist? According to the Merriam-Webster dictionary, a miracle is defined as an extraordinary event manifesting divine intervention in human affairs. Through my personal experience, I can say that miracles do exist. I went from having fun, to going blind in one eye, to having sight in both eyes better than 20/20 within less than two months. My story starts off with me and my three brothers playing paintball, a sport with two teams where the object of the game is to shoot the other team to win. We played about three games of paintball and the last game had just ended. We all took off our masks and my oldest brother was out of bullets, so we thought. He started to shoot the ground and all that came out of his gun was CO2 (a chemical compound composed of two oxygen atoms covalently bonded to a single carbon atom, which makes a gas at standard temperature and pressure). After he shot the ground, my oldest brother started shooting at my feet and slowly moved the gun up my body until he got to my face. Then out of nowhere, two paintballs came out of the gun and hit me in the mouth and the eye. Everything changed from joking around to sheer panic. Everyone dropped their gear, and my oldest brother picked me up in his arms, and rushed me into the house. The paintballs that hit me were filled with red paint, so it was hard to tell what was blood and what was paint. My upper...
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...Process improvement CBA has also developed a new in-branch video conferencing facility in which their customers are able to have any time access to a number of different specialist and financial advisors from across Australia at any location and the time that best suites them. Irrespective of which branch they visit, the customers are now able to meet face to face through “VC” with a financial specialist to meed there needs. The range of specialists they can reach include: - Mortgage lenders - Commonwealth Financial Planners - Business Bankers - Regional and Agribusiness Specialists - Merchant Direct Sales Advisors - Asset Finance Specialists and - CommSec Advisors. Prior to video conferencing (VC) customers who needed specialist advice or where looking at applying for a home loan needed to attend a branch and book a time and date with a specialist in branch depending when the specialist was available. By CBA introducing video conferencing they have improved the way customers are able to interact with different specialist to meet their needs and have also made it more convenient for the customer in relation to being able to have them meet a specialist right then and there catering to the customers needs instead of catering to the in branch specialists diary. The CBA has an unrelenting focus on improving productivity as it is one of it’s key strategic priorities. Econcierge has proved to be a success in improving productivity...
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...Unit 7 Working with other agencies for the benefit of the client and organisation 1. Understand the characteristics of networks that support career information, advice and guidance 1.1 Critically analyse the purpose of networks that support career information, advice and guidance The key element of networking to develop relationships that are equally beneficial for us and our partners. Providing careers information, advice and guidance is improved if we have a strong network of partners around us (often in the local area of delivery) to look at opportunities and share there may be to assist us with the delivery of our service. With the bigger range of clients we see and the restrictions of the NCS it would be difficult to provide assistance for all the needs of our clients. Once we have assessed the goals of the clients, we can often rely on the expertise of our networks. Talking about our service and taking interest in the service offered by other providers/ organisations we can see how we may help each other and to see the interest and build on this foundation. Good understanding is required so all partners can have understanding of each service, which may result on ‘good’ referrals. For example, if I wanted to refer a client to a training course I would need to know what is the minimum educational level for the client to entry the training. If I continually sent people along who did not fit the minimum criteria the other organisation/partner would not feel their...
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...Date – 13th July , 2015 To, Mr. Thomas Green Senior Marketing Specialist Display Dynamics. Subject: Recommendation to improve the crisis situation between Mr. Green and Frank Davis Dear Mr. Green, Please find an attached report on the recommendations to ameliorate the crisis situation between you and Frank Davis. The recommendations have been made after incisive analysis of the circumstances and their affect on the existing situation. Apposite suggestions have been offered after analysing the pros and cons of each option depending on their viability. I believe a little alignment in the working style as per the expectations of Mr. Frank Davis would help in creating a status quo. Best regards, Adrian Bale, Royce and Mathers Consultancy Encl. 1) Executive Summary 2) Detailed Report Table of contents Executive summary……………………………………………………………………….4 Problem analysis.........................................................................................................5 Problem statement………………………………………………………………………..6 Prioritized criteria………………………………………………………………………...6 Options…………………………………………………………………………………...6 Evaluation of options…………………………………………………………………….7,8,9 Recommendation…………………………………………………………………………10 Action plan……………………………………………………………………………….10 Contingency plan………………………………………………………………………...11 Executive Summary: In March, 2007 Thomas Green was recruited by Dynamic Displays for an account executive...
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...issue through some steps youreally! that is brilliant! youhello?? Saurabh AI can assure you with such steps as these are directly by the specialist, and I have already send your email address to the concerned team, So they will send you the steps in your email address within few minutes. youthank you Saurabh ALuke, please make a note of the case id 17985300 Saurabh AJust in case if you see that the issue is not resolved, So no need to worry. Saurabh Aso that you won't need to repeat your issue again, as I have mentioned all the details regarding your account. and we will bump your case to our specialist right away. youcopy and pasted. thank you Saurabh AMy pleasure, please let me know If there is anything else with which I can assist you today? Saurabh ALuke, if in case the problem persists, please get back to us with the UO trace report, and this link will help you in this: http://help.ea.com/en/article/how-to-uo-trace/ youjust wondering,if the issue is not resolved, do i jst give the case id number to customer support again? Saurabh AYes, and we will directly bump your case to the specialist, so they can provide the deep investigation in your case. youthank you Saurabh AMy pleasure, please let me know If there is anything else with which I can assist you today? Saurabh AAre we connected Luke? youfDo i just wait or a specialist to email me now? Saurabh AThe team will be email you with he steps. youi have been emailed by ea support team and they said 20 mins ago...
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...DEFUSING A focus on calming and defusing to reduce and, if possible, negate the use of physical contact is the favoured outcome when teachers have to step in to manage behaviour that challenges. Training supports teachers to spot trigger points early, builds greater confidence in approaching and managing pupils and adopting simple strategies to effectively de-escalate situations. Emphasising what may seem like obvious, common sense actions can help to establish a confident strategy for handling a potential incident of difficult behaviour: • Stay calm • Make sure the pupil has an escape route • Allow for personal space • Think about your tone of voice - try not to raise it • Empathise and listen to what is being said • Don't talk over • Try not to embarrass a pupil or make them lose face in front of others • Don’t make it personal - concentrate on the offence not the offender • Make it easy for them to do what you need them to do • Be aware of the school’s behaviour policy DE-ESCALATING & DEALING WITH SITUATIONS De-escalation techniques are most successful when used early, before the child becomes physically aggressive. To do this, it is necessary to be aware of and spot early signs of agitation such as balled fists, fidgeting, shaking, ‘eye-balling’ another child, head thrust forward or clenched jaw. Changes in voice, such as speech becoming more rapid or high-pitched, may also indicate aggression. These signs should not be ignored and you should never...
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...Flare Fragrances Company, Inc.: Analyzing Growth Opportunities Key issue: Flare wants to deliver at least $7.5 million incremental revenue in 2009 and survive the severe economic environment. Two methods are available, one involves launching a new brand – Savvy; the other involves intensifying Flare’s penetration into the drugstore channel. Current situation of the industry: In US market, 2008, 74% women and 75% girls use fragrance products. The total US fragrances retail market was $5.7 billion in 2007, among them $3.8 billion was women fragrances. Flare takes 9.5% market share, exceeded by Depuis, Suzanne Weber and Aromatique. Sales channels of fragrances include mass market, drug stores, department stores and others. SWOT analysis of Flare Fragrances Company: S: Flare is the No.4 player in the U.S. women’s fragrances market. Loveliest is maintaining its 3% share of the market-$77 million. Flare dominates sales of fragrances through mass channels. W: The company was confined to the United States. The drugstore sales team lacks experience and management level O: The potential market for women’s fragrance is huge Traditionally higher-end fragrances will be the best performers in the coming years. Department/drugstore channel have huge markets but Flare accounts for only 5.7% and 2.6% T: major competitor Aromatique would launch a new perfume brand, Dulcet. Mid-tier and premium brands increasingly available in mass channels Evaluation of each option: Project...
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...A E-Book The Store: Sponsored by The Intersection Of All Channels How Innovative Companies Are Using Unique Strategies & Channels To Drive Margin Expansion Cautious Optimism Buoys Consumerism Meeting Consumers Where They Shop Strategy 1: Retailing in a Social World Strategy 2: Optimizing Cross-Channel Merchandising and Product Assortment Strategy 3: The New Era of POS Strategy 4: Labor Motivation and Consumer Engagement: The Heart of the Retail Store Strategy 5: Harnessing the Latest In-Store Technologies Conclusion: Merging Channels to Delight Customers and Deliver Profits 3 5 6 8 10 13 15 17 2 © 2011 Retail TouchPoints Cautious Optimism Buoys Consumerism Although consumer spending continues to have its ups and downs since the height of the recent recession, retailers can be cautiously optimistic that retail spending will not take another swift fall. In part, shoppers have what some industry experts refer to as “frugality fatigue” — they are simply tired of not spending. That said, they are not likely to return to frivolous spending. Today’s shoppers are much more conscious of where every penny is going; they are looking for deals and sales on the products they desire. With the growth of mobile technology and the ability to find information on products and pricing in real time, consumers are better educated and are not willing to settle, or make as many impulse purchases. Recent BIGresearch data shows that consumers are more focused on “needs” than...
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...The main demographics in the personal care industry are deemed to be young and middle-aged individuals. It is perceptible that "as the Baby Boomer generation retires, Generation X and the Millennials take Baby Boomers' place and become the main potential customers of skincare and beauty products." Personal care companies are constantly vying for brand loyalty amongst its consumers. Noticeably, each generation has different tastes and preferences for their personal care, as well as unique communication methods. According to Grand View Research, the "demand for personal care products is increasing due to increasing purchasing power of millennials and significant players undertaking acquisitions and divestments to remain competitive." The personal...
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...Financial Analysis FIN 534 Financial Management February 2015 In the history of retail department stores in the United States, very few companies have had the success and notoriety that J.C. Penney Company has made throughout our lives. With the exception of Sears Roebuck and Company and Macy’s, J.C. Penney is one of the more well-known companies of all time in the retail business. J.C Penney, formerly known as Penneys, is a chain of department stores that are based in Plano, Texas. The first store opened in 1902 in Kemmerer, Wyoming by a local entrepreneur, James Cash Penney. In 1912, the company had expanded to 34 stores mainly located in the Rocky Mountain States. The original name of the stores was The Golden Rule Store until the company was incorporated under the name of J.C. Penney Company in 1913. In 1914, the company moved its headquarters to New York City to help with the simplification of financing, transportation and the simplifying of buying goods and merchandise (J.C.Penney). One important milestone for the company was the opening of their 500th store in 1924 in Hamilton, Missouri, James Cash Penney’s hometown. The year 1940 was also an important moment in retail history when Sam Walton began working for J.C. Penney in Des Moines, Iowa. Mr. Walton later went on to become one of the biggest entrepreneur’s in modern retail history with his Wal-Mart franchise. The company now has over 1100 department stores throughout the United States and also Puerto Rico (J...
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...Department Stores are Struggling! Ashley Pearson FYS: History of Providence Professor Hughes December 17, 2012 In 2012 department stores in Providence are struggling. When one takes a drive through Providence the main retail stores are in the Providence Place Mall. From an outsider’s point of view it doesn’t look like these stores are struggling. After all, everyone in Providence knows where this tremendous mall is. What people do not know is that in reality they are headed downhill. These stores are department stores. A department store is a large retail store carrying a wide variety of merchandise and organized into various departments for sales and administrative purposes.[1] In the past, stores like The Outlet, Gladding and Shepards had trouble keeping up with modern times and eventually this led them to close down. If a department store cannot keep up with this modernization it is in danger of failing. Department stores overall, start to fail due to the social and economic problems that occur in Providence. This paper, therefore will investigate the rise and the fall of these three department store retailers as well as taking a look at why these more modern department stores are struggling to this day. The Outlet is a department store that was built in 1891. It was built under the two brothers Leon and Joseph Samuels and was located on Weybosset Street.[2] Immediately after being built, The Outlet started...
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...Introduction: The case study on Nine West Retail Stores presents the typical story of a firm that has achieved tremendous growth over a short period of time and now stands at a cross roads. The industry it has traditionally been operating in, i.e. the foot wear industry has been stagnating over the past few years and in a bid to move to the next level, NWRS has to expand its core business through diversifying into unchartered territory and portfolios while trying to balance its existing structures, processes and heritage intact. At the same time, the firm also needs to analyze the existing footwear industry as the annextures attached with the case reveal an interesting trend which might require NWRS to reposition some of its brands to improve its profitability. In our analysis, we will start of by outlining the main facts about Nine West Retail Stores and then move on to focus on the three core problems it faces and the proposed solution that we as a group feel can help NWRS move on to brighter pastures. Summary of Facts/NWRS current Structure: Company Background: Named for its early office location at 9 West 57th Street in New York City, the Nine West Group, Inc. started in 1977 as a manufacturer and wholesaler of women’s footwear, and by 1998 had expanded to include fashion footwear and accessories for fourteen brands, including Nine West and Easy Spirit. Nine West saw significant growth since its conception, reaching sales of $1.6 billion in 1996, which was achieved...
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...Britain’s retailers have found the economic downturn very challenging since 2007. However, one retail sector that seems to have thrived is “discount retailing”. And one of the growth stars of this sector has been the privately-owned Poundland. The chain, which is led by chief executive Jim McCarthy, has been expanding at the rate of 60 new stores a year. It was bought by venture capitalist Advent International for £50m in 2002 and they sold it on to another venture capitalist (Warburg Pincus) eight years later. The first Poundland store was opened in 1990 and it made a £31.7m profit in 2011/12. It aims to reach 500 stores and £1 billion turnover next year. It created 2,000 jobs in 2012 with another 2,000 predicted this year, taking the total staff to 14,000. Poundland is now Europe’s biggest single-price discount retailer as measured by number of stores operated. Poundland currently serves around four million shoppers. Jim McCarthy has explained Poundland's strong growth in recent years as follows: “Our fixed price makes it easy for families to budget as they can see how much they’ve spent, before they get to the checkouts.” "If you buy five products, it can only be £5. I think that the certainty and the ability to budget have an appeal". The retailer said it had also seen an increase in the number of more "affluent" customers looking to save money in difficult economic times. Mr McCarthy also explains that Poundland's expansion had also given it greater power when negotiating...
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...RETAIL INDUSTRY PROFILE Apparel Retail in Singapore Reference Code: 0116-2005 Publication Date: December 2010 www.datamonitor.com Datamonitor USA 245 Fifth Avenue 4th Floor New York, NY 10016 USA t: +1 212 686 7400 f: +1 212 686 2626 e: usinfo@datamonitor.com Datamonitor Europe 119 Farringdon Road London EC1R 3DA United Kingdom t: +44 20 7551 9000 f: +44 20 7675 7500 e: eurinfo@datamonitor.com Datamonitor Middle East and North America Datamonitor PO Box 24893 Dubai, UAE t: +49 69 9754 4517 f: +49 69 9754 4900 e: datamonitormena@ datamonitor.com Datamonitor Asia Pacific Level 46, 2 Park Street Sydney, NSW 2000 Australia t: +61 2 8705 6900 f: +61 2 8705 6901 e: apinfo@datamonitor.com Singapore - Apparel Retail © Datamonitor. This profile is a licensed product and is not to be photocopied 0116 - 2005 - 2009 Page 1 EXECUTIVE SUMMARY EXECUTIVE SUMMARY Market value The Singaporean apparel retail industry grew by 5.4% in 2009 to reach a value of $1.9 billion. Market value forecast In 2014, the Singaporean apparel retail industry is forecast to have a value of $2.6 billion, an increase of 36.8% since 2009. Market segmentation I Womenswear is the largest segment of the apparel retail industry in Singapore, accounting for 48.6% of the industry's total value. Market segmentation II Singapore accounts for 0.7% of the Asia-Pacific apparel retail industry value. Market rivalry Despite the current global economic downturn, the apparel retail industry...
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...SAJMMR Volume 1, Issue 3 (December, 2011) ISSN 2249-877X Pu b l i s h ed b y : S o u th As i a n Aca d e m i c Re s ea r ch J o u rn a l s SAJMMR: South Asian Journal of Marketing & Management Research RURAL RETAIL REVOLUTION: THE RISE OF RURAL MARKET ASHISH GUPTA* *Research Scholar, School of management Studies, Motilal Nehru National Institute of Technology, Allahabad, India. ABSTRACT “The future lies with those companies who see the poor as their customers." C. K. Prahalad Strategic Guru Rural India is characterized by low per capita income, low productivity, low literacy and low rate of industrialization along with absence of basic amenities. The unprivileged class is set back by a lack of educational opportunities that could empower them to confidently pursue economic progress and overcome the debilitating effects of low literacy and rigid social hierarchies. The Indian rural retail opportunity is currently estimated to be in excess of Rs. 1400 billion (approximately US$34 billion). The figure is likely to touch Rs. 1800 billion (approximately US$ 43 billion) in 2010 and go up to Rs. 2400 billion (approximately US$ 58 billion) by 2015, according to CII - YES BANK Study on the Rural Retail Sector15. India’s rural markets are growing at double the rate of urban markets. The retail revolution is going to act as a catalyst. So, the new concept that is hitting the market today is the "Rural Retailing". KEYWORDS: Rural India, Rural retail, rural market, Retail revolution...
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