...Weekly Summary Carla Berry HCS/ 131 April 26, 2016 Prof: Nakia Best Weekly Summary This week was about consumer relations and teamwork. This week I learned that consumer relations and teamwork are necessary for a successful business. You must build and maintain strong relationships with customers. In chapter 8 I learned about teamwork and communication and why it is important. I learned about the characteristics of effective teams which are you must have clear goals. Set the goal and make sure everyone is on the same page. You must have capable team members, they should be good problem solvers and critical thinkers. They also should receive training in the teamwork process. You should have a commitment to excellence. Team members should always want to achieve the best. Another charter tics is outside recognition. It makes a team feel good to know they are doing a great job from not just the inside but outside recognition really is a great feeling. Collaborative climate develops when you experience independence with one another, basically team members know they can count on one another to get the job done. I also became familiar with the stages of team development which are the form stage, norm stage, work stage, storm stage and the perform stage. The form stage is when the team become organized. The norm stage is when the team members clarify the goals. The work stage is basically when the team begins to work on the goals. The storm stage is when conflicts...
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...Bibliography HCS/325 June 30, 2014 Hanna Matatyaho Organizational Structure Presentation Annotated Bibliography Buchbinder, S.B., & Shanks, N.H. (2012). Introduction to health care management (2nd ed.). Burlington, MA: Jones & Bartlett Learning. • Summary: This is are course textbook and it support an overall view of health care management. This book provides details on how to maintain and sustain a position as a health care manager. The functions and tools needed to perform your job. Each chapter gives details on a variety of topics such as; strategic planning, leadership, quality improvements basics, organizational behavior and management thinking, and many more topics, to be a successful health care manager. Lombardi, D.M., & Schermerhorn, J.R. (2007). Healthcare Management: Tools and techniques for managing in a health care environment. Hoboken, NJ: John Wiley & Sons. • Summary: This text book is mentioned in are weekly readings and have given an insight on the tools and techniques for managing a health care environment. It touched on the responsibilities of managers, the structure of the organization, and the importance of effective communication. It also referenced organizational tools, effective/ planning tools, and the use of effective strategies. National Library of Medicine, National Institutes of Health. (n.d.). NCBI bookshelf. Retrieved from http://www.ncbi.nlm.nih.gov/books/NBK64068 • Summary: This...
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...Course Design Guide HCS/405 Version 5 1 Course Design Guide College of Natural Sciences HCS/405 Version 5 Health Care Financial Accounting Copyright © 2012, 2010, 2007, 2005, 2004, 2002, 1999 by University of Phoenix. All rights reserved. Course Description This course provides an understanding of the general principles of accounting applied in the health care environment. It includes an overview of sources of revenue for various health care entities. The fundamentals of financial planning, cost concepts, capital budgeting, and management analysis are applied in the health care environment. Issues surrounding the development and management of budgets are also examined. Policies Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Baker, J. J., & Baker, R. W. (2011). Health care finance: Basic tools for nonfinancial managers (3rd ed.). Sudbury, MA: Jones & Bartlett Publishers. All electronic materials are available on the...
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...Weekly Summary 6 HCS/514 April 21, 2014 Dr. Carol Young What ideas, readings, or discussions, or activities stood out to you? Why? Chapter 1 discussed some great information about the constant changes in healthcare and trends that were created. This chapter discusses how some trends was beneficial to impacting change throughout the organization. I was really intrigued by the discussion about organizational survival strategies. I did not realize that this is a crucial part of growth and development that an organization must be involved in. Chapter 2 discussed how change can impact the environment and productivity of the organization. Manager’s behavior and response were discussed in the readings. I enjoyed reading about the examples that were representative of how certain changes in healthcare was positive and still in existent today. The Y2K was a great example because even though I was young in college I understood the concept of the importance of being ready for this transition. This specific example showed me as a manager that facing critical issues and being proactive and establishing programs will lead to a successful process with change. What had the greatest impact on you? The greatest impact for me was learning how to be ready and flexible to the changing evolution in healthcare. Understanding that you have to expect good and bad changes but also predict that resistance will come with the new endeavor. As a manager being in control and setting aside...
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...Syllabus College of Natural Sciences HCS/341 Version 1 Human Resources in Health Care Copyright © 2010 by University of Phoenix. All rights reserved. Course Description This course examines the complexities and multiple issues involved in human resources management in health care organizations. Students will examine the strategic role of human resource management in response to changes in the health care industry. In addition, issues such as recruitment, retention, performance management, organizational development, and employee relations are examined. Federal, state, and professional regulatory requirements specific to health care are emphasized. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Gómez-Mejía, L., Balkin, D., & Cardy, R. (2010). Managing human resources. (6th ed.). Upper Saddle River, NJ: Prentice Hall. All electronic materials are available on the student website...
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...Course Design Guide College of Natural Sciences HCS/531 Version 3 Health Care Organizations and Delivery Systems Copyright © 2012, 2011, 2007 by University of Phoenix. All rights reserved. Course Description This course is a comprehensive approach to health care delivery systems that provides the student with an in-depth understanding of health systems and organizations. Students will examine historical evolutions of the health care industry and recent impacts that influence the delivery of health care. Policies Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Shi, L., & Singh, D. A. (2012). Delivering health care in America: A systems approach (5th ed.). Boston, MA: Jones and Bartlett. All electronic materials are available on the student website. Assignment Breakdown Week One Individual Assignment: Significant Health Care Event Paper 10 Week Two Learning Team Assignment: The...
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...IT project implementation failures Annette HCS/483 March 16, 2015 Jose L. Rivera IT project implementation failures Introduction Memorial Health System is an eight-hospital health system in the Midwestern United States. The hospitals range in size from 200 to 700 beds. Four years ago, the health system began a board-approved computerized provider order entry (CPOE) implementation. The project was a major failure after having experienced poor support from leadership, a lack of appropriate resourcing, leadership and staffing changes, exceeding budget and time, and last minute changes to the scope of the project. There are processes that should be followed in an information system implementation. Not adhering to typical procedures can lead to project failure. This paper will describe reasons for failure, as well as ways to minimize project failure. IT Implementation. The typical information technology implementation process begins with an identification of a need. A committee can be formed and charged with finding a solution. This committee develops the project objectives including the methodology for selecting a system. Next, define the system goals and create a timeline for the committee activities. For example, the committee will be selecting a system for CPOE. The committee will meet weekly for the next eight weeks to create and document the goals of the project and what needs to occur at each step in the selection process. The committee then identifies...
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...|[pic] |Syllabus | | |College of Natural Sciences | | |HCS/440 Version 5 | | |Economics: The Financing of Health Care | Copyright © 2010, 2007, 2005, 2004, 2002, 2000 by University of Phoenix. All rights reserved. Course Description This course provides an overview of the economics of health care. The various payers are examined, including private, state, and federal entities. Issues such as the cost effectiveness of prevention, the management of patients and their diseases, as well as the cost of treatment settings are discussed. Third party reimbursement from various sources, ranging from for-profit insurance carriers to charitable donations, are reviewed. The health care system's use of grant funding and research dollars is described. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. ...
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...Health Care Expenditures in the United States Dekenia Lockhart HCS 440 April 23, 2012 Steve Linerode Health Care Expenditures in the United States Introduction The topic of healthcare spending in the United States (U.S.) is a controversial one, and most often, the populations’ opinions doesn't always agree with those of policymakers. Getting health care spending under control is vital for the economic health of the government and the people of the United States. What makes healthcare expenditures so disgraceful is the large amount of money the government spends on healthcare each year versus the number of people without health care. The amount of money the U.S. government spends on health care each year doubles that of any other nation. Despite the large amount of government spending, a large percentage of Americans have no healthcare coverage. This shows inefficiency in the system that needs immediate attention. The purpose of this paper is to explain healthcare expenditures suggest changes for the future that are necessary for Americans to receive reasonably priced health care. Current level of national healthcare expenditures The current level of national healthcare spending is at an all time high and expected to steadily climb. The U.S. Centers for Medicare & Medicaid Services (CMS) explain that National Health Expenditures (NHE) “rose 4.0% to $2.5 trillion in 2009, or $8,086 per person, and accounted for 17.6% of Gross Domestic Product (GDP)” (The...
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...|[pic] |Syllabus | | |College of Natural Sciences | | |HCS/490 Version 2 | | |Health Care Consumer: Trends and Marketing | Copyright © 2010, 2007 by University of Phoenix. All rights reserved. Course Description In this course, students will have the opportunity to examine the traits, trends, and needs of today's health care consumer. Students will examine current consumer information for readability, implications for the selection of products and services, and differentiation of health care web sources. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality...
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...1 THE ECONOMIC MOTIVES FOR CHILD ALLOWANCES: ALTRUISM, EXCHANGE OR VALUE OF INDEPENDENCE? Lisa Farrell*, Paul Frijters** and Michael A. Shields* * Department of Economics, University of Melbourne, Australia ** Tinbergen Institute, Free University Amsterdam, Netherlands August 2002 (preliminary draft) Abstract This paper looks inside the “black box” of the family and examines the determinants of inter vivos transfers in the form of allowances given to children. We consider in a simple model two main competing explanations for the transfer of money from parents to children in the form of regular allowances, namely altruism and exchange. We also extend the altruism framework to include unobserved child heterogeneity in monetary autonomy or the 'value of independence'. We use a unique dataset drawn from the British Family Expenditure Survey, which enables us to explicitly test both the inter-generational predictions of the various models, and through a study of siblings, we are also able to consider the intra-household aspects of such payments. Using both random (inter-household) and fixed-effect (intra-household) estimators, we find robust evidence of an nshape relationship between a child's external income and the receipt of allowances from parents. Importantly, this estimated profile does not fit the predications of simple models of altruism or exchange, but does fit an altruism model with unobserved heterogeneity. Further support for the importance of the value of independence...
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...Quality Management Assessment Summary HCS/451 Health Care Quality Management and Outcomes Analysis Quality Management Quality management is a systematic and continuous process that organizations use to deliver products and services that meet or exceed customer expectations. Quality management in healthcare has evolved over the years to address increased demands from consumers related to the quality of care and services, as well as to address problems in patients’ outcomes. The medical field tends to use quality management to focus on patient and staff safety, reducing medical errors, and avoiding or decreasing morbidity and mortality rates. In order to improve the quality of a facility requires the entire facility to be in consensus about what the definition of quality means, who is responsible for it, and how the employees in the facility should communicate with one another about any quality issues that may arise. Quality management requires top management commitment and a flow down through all other employees of the organization. It is a planned, organized, and systematic approach to the improvement, monitoring, and analysis of an organization’s performance. Purpose The purpose of quality management is to help organizations improve their performance by eliminating poor quality of service rather than by trying to fix the results after the service has already been given. Quality management allows an organization to continually improve the quality of...
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...BUSINESS IMPACT ANALYSIS LESSONS LEARNED Robert L. Moisoff, MBCP CPAC Nov 30 / Dec 1, 2006 BIA Lessons Learned • • • • • • • • • • • Good Examples Anticipated Adjustments Custom Tailoring Design Philosophical Conflict Resolution Rollout Walkthrough User Handholding Draft Reviews and Adjustments Drop Dead Date Missed Delivery Deadlines Summary Conclusions Next Steps BIA Lessons Learned BIA DEFINED o Process of determining the impact on an organization should a potential loss identified by the risk analysis actually occur. The Business Impact Analysis (BIA) should quantify, where possible, the loss impact from both a business interruption (number of days) and a financial standpoint. 1999 DRII BIA Lessons Learned ANOTHER BIA DEFINITION o Identifies the impacts resulting from disruptions and disaster scenarios that can affect the organization and techniques that can be used to quantify and qualify such impacts. Establishes critical functions, their recovery priorities, and interdependencies so that recovery time objective(s) and recovery point objective(s) can be set.* *BIA standards & definition currently being revised by DRII committee 1.5 2004 DRII BIA Lessons Learned ANOTHER BIA DEFINITION o Process designed to identify critical business functions and workflow, determine the qualitative and quantitative impacts of a disruption, and to prioritize and establish recovery time objectives. DRJ BC Glossary RLM 06/20/06 BIA Lessons Learned ...
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...Clinical Learning Packet – Newborn Assessment Newborn Client Initials: JS_____ Gender: M/F Date/Time of Delivery: 02/08/2013 1956_ Type of Delivery: SVD C/S IFD Vac Gestational Age by Dates:_40wks (as stated by primary nurse I could not find in chart)________ Age at Time of Assessments (hours): _13_______ APGARS: __8____ @ 1 min. ___9___ @5 min. Blood Type/Rh: Newborn (not taken per agency protocol)_______ Maternal _B+________ Blood Glucose: Reason___________________Frequency__________Last Results:______ Newborn Weight: @ birth 3.28kg__________ Current 3.26kg_________ % Weight loss:0.61%______ Length:_21in______ HC:_13.5in______ CC:_13in_____ Feeding: Breast: _x_____Formula (type): ________________ Feeding Frequency/Amount/Time:_On demand usually every two hours_ Vitamin K (date):_ 02/08/2013 ____________ Erythromycin eye ointment (date): 02/08/2013 ______________ Hepatitis B (date):_02/09/2013_____________________ Circumcision (date):_02/09/2013__________ Metabolic Screen Due:________ completed_________Hearing Screening: Pass /Fail /Reassess Comments: _Clients Bilirubin score was 3.2 at 3hrs after birth. The physician asked for it to be watched. We assessed the bilirubin score again at 14hrs after birth and received a 5.2. The bilirubin will be assessed again at 18 hours after birth and the physician will decide on a course of action at that time per agency protocol. The baby is in the High intermediate group right now although...
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...Transport policy in 2011: a new direction? RESEARCH PAPER 11/22 2 March 2011 This paper outlines the changes made to transport policy by the Conservative-Liberal Democrat Coalition Government and looks at some of the long term transport challenges the government is likely to face over the course of this Parliament. It complements and updates House of Commons research paper 10/28, Transport policy in 2010: a rough guide. Louise Butcher Matthew Keep Recent Research Papers 11/05 Social Indicators 18.01.11 11/06 Scotland Bill [Bill 115 of 2010-11] 19.01.11 11/07 Estates of Deceased Persons (Forfeiture Rule and Law of 19.01.11 Succession) Bill [Bill 8 of 2010-11] 11/08 Unemployment by Constituency, January 2011 19.01.11 11/09 Fixed-term Parliaments Bill: Commons Stages 21.01.11 11/10 UK Defence and Security Policy: A New Approach? 21.01.11 11/11 Health and Social Care Bill [Bill 132 of 2010-11] 27.01.11 11/12 Economic Indicators, February 2011 01.02.11 11/13 Anonymity (Arrested Persons) Bill [Bill 9 of 2010-11] 02.02.11 11/14 Education Bill [Bill 137 of 2010-11] 03.02.11 11/15 Budget Responsibility and National Audit Bill [HL] 08.02.11 [Bill 143 of 2010-11] 11/16 The Local Government Finance Settlement 2011-13 08.02.11 11/17 Legislation (Territorial Extent) Bill [Bill 10 of 2010-11] 08.02.11 11/18 Wash-up 2010 11.02.11 11/19 Unemployment...
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