...Grace Angelo Keller Graduate School of Management HOSP 594 Final Project Table of Contents Executive Summary Statement of Purpose a) Company's mission statement b) Brief history of the business opportunity c) Current situation d) What makes the business unique e) Creating value for customers f) Key success factors for proposed business Name and Legal Structure Description of the Business a) Management philosophy: vision mission, goals, objectives b) Type of Organization Description of the concept, licenses, and lease a) Concept b) Pricing Market analysis and strategy a) Industry analysis, including segmentation in which the concept belongs within the lodging industry b) Description of the target market, demographics, psychographics, lifestyles, and market potential, including the size and growth rate c) Competitive analysis d) Strengths, weaknesses, opportunities, and threats e) Location, ease of access, and parking f) Nature of competition g) Potential new hotel and resort competition h) Location analysis i) Description of the area j) Commercial residential profile Pricing strategy a) Room pricing Advertising and promotional campaign a) Objective b) Techniques c) Target audience d) Means of communications e) Schedule of communications Conclusion and Summary Works Cited/References Executive Summary The concept for Island Vacation Resort revolves...
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...KELLER GRADUATE SCHOOL OF MANAGEMENT | HOSP 582 – Survey of Hospitality Management | Week 1 Homework | Professor: Eva Smith | 1/9/2016 | | Email address: Halander@gmail.com Chapter 1 1. What is the role of a manager in the hospitality industry? The role of a manager in the hospitality industry is wide and varied. However, the manager must focus on 3 main objectives, namely; a manager must be able to direct the operations of business to achieve goals on schedule, within budget and make a profit. Secondly, a manager must also be able to relate to employees and guests to create a successful work environment and experience for the guest. Lastly, a manager should always make sure that guests feel personally welcomed and everything in the facility is working smoothly. According to our text, “there are three general kinds of hospitality objectives with which management must be concerned: 1. A manager wants to make the guest feel welcome. Doing this requires both a friendly manner on your part toward the guest and an atmosphere of “liberality and good will” among the people who work with you in serving the guest. That almost always translates to an organization in which workers get along well with one another. 2. A manager wants to make things work for the guest. Food has to be savory, hot or cold according to design, and on time. Beds must be made and rooms cleaned. Gaming facilities must be service oriented. A hospitality system requires a lot of work, and the...
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...Week 5 Assignment Name HOSP594 Chapter 12 Case Problem: 1 To maintain and hopefully enhance the appeal and quality of its area’s natural resources, the city council has decided that it needs to enact protective laws to help ensure its future tourism success. What specific laws and regulations might these be? Natural Resources are described in the Code of Federal Regulations (40 C.F.R.). The C.F.R. defines natural resources as encompassing land, fish, wildlife, plants, air, water, and other such resources belonging to, managed by, held in trust by, appertaining to, or otherwise controlled by the United States, any State or local government, or any foreign government. Natural Resource laws protect such areas as national parks and beaches, endangered species, and rivers, streams, lakes, and ponds. Natural resource laws are to thank for the preservation of such national treasures as Yosemite National Park, the Grand Canyon, and Niagara Falls. Natural resource laws also prohibit activities that would damage the natural environment. Examples include laws pertaining to drilling for petroleum, mining operations, damming rivers, and preventing or allowing certain forest fires. Sources have been taken from http://www.hg.org/natres.html Case Problem: 2 Resort City is anxious to attract more tourists. The chamber of commerce has been successful in attracting several new tourist firms to the community. These firms plan to develop new hotels, lodges, shops, and restaurants. However...
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...Running head: HEALING HOSPITAL: A DARING PARADIGM Healing Hospital: A Daring Paradigm Lisa Killeen Grand Canyon University: HLT 310V July 13, 2013 Healing Hospital: a Daring Paradigm Although the physical aspects of patient care are most easily measured, the spiritual dimensions are most often overlooked by caregivers. Healing hospitals have developed a paradigm to address spiritual concerns, which studies have shown to significantly improve patient outcomes and satisfaction. A healing hospital provides health care to patients through application of a healing model with three components that, most importantly, ensure that the patient is surrounded by love. According to Chapman (2007), hospitals have adapted a formal approach to healing consisting of three separate components: the integration of technology, a physical facility design that promotes healing, and a culture of radical love and care. Spiritual healing is not considered to be of traditional pharmacotherapy approach, therefore, the barriers in creating this environment in today’s hospitals are many. The purpose of this paper is to explore these three areas and their relationships, as wells as, barriers to the holistic healing of mind, body, and soul. Relationship to Spirituality It is documented by Allen and Crouch (2005), that spirituality as a subject and the need to address patients’ spiritual needs...
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...Course Project Hosp 590 Keller Graduate School of Management October 20, 2013 Introduction The event that will be planned will be the wedding between Jenna and Rob. This wedding is themed “A midnight walk in the park” and offers a variety of different activities and amenities for guests. The event will occur at a major Chicagoland hotel with a centralized location to airports, shopping and other tourist activities. One notable impacting factor to the event is the demographic of guests. The bride’s family contributes to over half of the attendees. The bride’s parents have also been divorced for over fifteen years with lots of tension between the families. It will be critical when planning the event that components are added into the wedding plans to help prevent conflict and reduce the risk associated with guests not being able to attend a joint event together. Planning to match the selected theme and carry tones of the theme through all elements of the event will lead to events success and ensure that the happy couple and other guests are attend a wedding to remember. Stakeholders The wedding between Rob and Jenna has a variety of different stakeholders with many different goals and objectives. The first set of stakeholders includes the bride and groom, Jenna and Rob. The happy couple have the goals to have a successful event day, memorable wedding with each guest feeling as though they have escaped the Chicagoland area for an evening and entered a park at...
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...Taylor's University Master in International Hospitality Management 28 Apr 2014 ~ 6 July 2014 Update: 20 March 2014 Module Lecturer - in - Charge Day/Time PAMM413 Hospitality Application Simulation Exercise Mr. Wong Heng San July 2013 & Mon - Fri: MGTM413 Strategic Management for Hospitality Managers Mr. Elangkovan Narayanan, Mr. Pradeep Nair Oct 2013 6:00pm - 9:30pm ELIM213 Managerial Economics Dr. Suresh Kannan, Prof. Dr. Carlos Santos MKG7003 Strategic Marketing Mr. Philip Wong, Dr. Paul Pichon Feb 2014 & Sat & Sun: HOS7003 Hospitality & Food Service Engineering Mr. Chen Sow Voon , Dr. Cyrille Laporte, Mr. JJ Kiefer Apr 2014 9:30am - 5:30pm ACN7003 Financial Management for Hospitality Businesses Dr. Suresh Kannan Important Information (i) Please submit the completed "Module Registration Form" to Graduate School by 18 April 2014 (ii) Students who fail to submit “Module Registration Form” by the stipulated date would be enrolled all three modules by default. (iii) All semester fees must be settled LATEST BY 25 April 2014 (excluding those under special bursary scheme) . Late payment fine of RM100.00 per week is applicable for payment received thereafter. (iv) Student will be withdrawn from all module(s) enrolment if full payment is not received by Day 1 of Week 3 of the current semester. (v) This schedule may be subject to change. Notification will be sent to students whenever there is any change. (vi) Final examination is scheduled from 30 June 2014 to 04 July 2014 . Confirmed...
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...To work or not to work? Thesis title: An analysis of the relationship between the marital status of an employee and the period of time taken off from work due to injuries sustained at the workplace Abstract The primary aim of this paper is to analyze the statistical relationship between the marital status of an employee and the period of time said employee takes off from work due to injuries sustained at the workplace. The analysis will be conducted on the basis of data consisting of 7,150 observations and 13 variables. This paper will aim to observe as many factors which have bearing on the duration of benefits, as is reasonably possible, with a specific focus on the role of the marital status of an employee. Such an endeavor will necessitate the observation of a variety of aspects consisting of emotional, physical and sexual factors. The overarching aim of our analysis is to draw the attention of employers towards the different factors which impact durat (the time duration of the provision of benefits) and pique the interest of other researchers to conduct further studies on the issue we have raised in our current undertaking. Introduction The primary assumption of this paper shall be that married individuals have greater tendency to prolong the time they take off due to injuries, as compared to unmarried individuals, because their spouses are also members of the active workforce. Accordingly, married individuals can afford to take more time off because they are not...
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...Part 1 Study of the Law in General Chapter 1 LEARNING OBJECTIVES After reading this chapter, the learner should be able to: 1. Differentiate between public and private law. 2. Compare and contrast contract and tort law. 3. Compose a scenario that illustrates the difference between the substantive and procedural aspects of criminal law. 4. Identify and explain the differences between various sources of law. 5. Describe the branches of government and their roles in creating, administering, and enforcing law. 6. Explain the process of how a bill becomes a law. 7. List and describe quasi-legal requirements to which health-care organizations are subject. KEY CONCEPTS Common law Conflict of laws Constitution Contract law Deeming authority Electronic case filing systems Felonies 2 Law Misdemeanors Ordinances Private law Procedural law Public law Res judicata Separation of powers Stare decisis Statutes Substantive law Tort law Words of authority Workings of the American Legal System INTRODUCTION As health care becomes more complex, the interplay between the law and health care increases. Government regulation of the health-care field continues almost without pause while lawsuits against health-care providers appear to increase. The interplay of these forces significantly affects the health information manager’s ability to manage patient-specific health information. Thus, the health information manager must possess a fundamental...
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...32400_CH17_Pass1.qxd 10/5/08 3:17 PM Page 413 Chapter 17 FUNDAMENTALS OF HEALTHCARE BENEFITS FROM THE EMPLOYER PLAN SPONSOR’S PERSPECTIVE CRAIG STERN PART 1 FUNDAMENTALS OF HEALTHC ARE BENEFITS FROM THE EMPLOYER PLAN SPONSOR’S PERSPECTIVE INTRODUCTION Healthcare benefits are designed to meet the needs of beneficiaries. Benefits must rest on the foundation of the organization’s needs and expectations. As such, a benefit is not defined until there are analyses of demographics, utilization, and the current and future requirements of the beneficiary population. Then the healthcare resources, costs and financial projections are analyzed to determine the infrastructure that will be required to deliver the benefits. This chapter focuses on the elements of healthcare benefits. WHAT IS THE NEED FOR HEALTH INSURANCE? Individuals at different age levels must ascertain their need for healthcare services. The uncertainty of one’s health and the expense of requiring hospitalization, physician care, or other health resources lead many to consider purchasing health insurance. As an economic and cultural decision, some purchase monthly benefits, while others choose only catastrophic care for unintended problems requiring hospitalization. 413 32400_CH17_Pass1.qxd 10/5/08 3:17 PM Page 414 414 Chapter 17 Fundamentals of Healthcare Benefits WHAT ARE THE TYPES OF HEALTH INSURANCE? Individuals (beneficiaries) may receive health insurance protection...
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...BIOPURE Corporation. 1. Give your best estimate of the sizes of Biopure’s market, potential market, and what you recommend as the target market in the animal market? Do the same for the human blood market? Who are these people (or animals)? Since the definitions of these different markets can be vague, it may be useful to operationalize these concepts in terms of circles on a target which represent the likelihood of being a customer and when they should be targeted by the company. Thus, the “target market” (center) would be those customers whom the company should try to attract now since the product could/should have strong appeal at the present time. Or, another useful way might be to describe each group, its size, and the probability that that group will be a prospect (and then explain why). The discussion of target market selection on pp. 48, 72-74, & 231 in the textbook may help. The “market” would include the target market but would also include those who are either less likely to benefit now from the product and/or should not be targeted at this time for some reasons (e.g., the amount of resources available). The potential market would include the above but also other segments that would have much less need or ability to recognize their need at some time. Note that there are likely multiple segments with decreasing likelihoods of adopting the product at any time, depicted in outer rings of the target. Potential Market – Set of consumers who have a sufficient level...
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...09/29/13 HCA524 Medical Staff Bylaws We live in a world filled with rules and regulations known as laws. These laws may constrain us at times, but laws provide direction and expectations for our behavior. Just as we have to follow laws as a society, there are professional rules and regulations designated by organizations. Medical staff bylaws are a set of rules established by hospitals to set up a framework for excellence in terms of quality of care, accountability and relationships between the medical staff and the governing body. The question asked is, are bylaws a contract? To answer this question we must look at three things: What defines a contract, analyze court cases to clarify the issue of contracts, and finally review the pros and cons for physicians and hospitals of medical staff bylaws as a contract. Definition of a Contract: According to Stuart Showalter (2012), there are four elements that define any contract: competent parties, meeting of the minds, consideration, and legal purpose. The competent parties consist of the hospitals, physicians, and medical staff personnel who are employed by the hospitals. Meeting of the minds occurs when hospitals create terms in the contract and the other party reviews and accepts these terms of the agreement. Here both parties must agree on the exact same terms as stated in the contract for a meeting of the minds to occur. Consideration, typically given in the form of money, can simply be an agreement...
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...The Misrepresentation of African American Students in Special Education Programs SOCI 2301 Research Proposal Introduction In the American education system, there is a steady increase in the number of Black students that are placed in special education programs. Black children are primarily labeled with either being Educable Mentally Retarded (EMR), or having a Behavioral Disorder (BD) (Kunjufu, 1995). This is a concern because statistics show that even though African American children only constitute 17 percent of all students, they compromise 41 percent of all special education placements, and out of the 41 percent of black children that are placed in special education programs, 85 percent are boys (National Research Council, 1999). These statistics are not only alarming, but it has also been recognized that African American students, particularly black males, are either misdiagnosed or misplaced into special education programs. This is a noted and ongoing problem within the public school system, and it is a problem that is raising many questions. For instance, why are black children disproportionately labeled? Why are black boys labeled EMR and BD more than girls? Do these labels adversely affect their self-esteem? Is there a difference between these statistics and the lack of black male teachers in the school system? Are there differences between black and white female teachers as they relate to black male children...
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...gieneJournal of Hospital Infection (2005) 60, 218–225 www.elsevierhealth.com/journals/jhin Hand hygiene posters: motivators or mixed messages? E.A. Jennera,*, F. Jonesb, B.(C). Fletcherc, L. Millerd, G.M. Scotte a School of Nursing and Midwifery, University of Hertfordshire, College Lane, Hatfield, Herts AL10 9AB, UK School of Psychology, University of Leeds, Leeds LS2 9JT, UK c Department of Psychology, University of Hertfordshire, College Lane, Hatfield, Herts AL10 9AB, UK d Institute for Employment Studies, University of Sussex, East Sussex BN1 9RF, UK e Department of Clinical Microbiology, University College London Hospitals, London WC1E 6DB, UK b Received 19 January 2004; accepted 15 December 2004 Available online 17 March 2005 KEYWORDS Posters; Hand hygiene; Message framing; Fear appeals Summary Poster campaigns regarding hand hygiene are commonly used by infection control teams to improve practice, yet little is known of the extent to which they are based on established theory or research. This study reports on the content analysis of hand hygiene posters (NZ69) and their messages (NZ75) using message-framing theory. The results showed that posters seldom drew on knowledge about effective ways to frame messages. Frequently, they simply conveyed information ‘telling’ rather than ‘selling’ and some of this was confusing. Most posters were not designed to motivate, and some conveyed mixed messages. Few used fear appeals. Hand hygiene posters could have...
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...Into into Hosp. Guest speaker Brian Johnson Brian spent 18 years as a chef before he decided he was spending to must time at work and not enough time at home with his family. He decided to go from cooking food to selling food to cooks. He has been working for Sysco food Inc. for the last 11 years as a sells reps.. They give him full benefits, paid vacation, and 401k. He still works crazy hours by being available 24/7 to his customers but he has the choice to work from home. He not only is he makes better money but he gets to see his family too. The average sells rep. makes about 50,000 to 90,000 a year and they are expected to grow 10% a year. Sysco is the number one sells distributor in the nation and coming in second would be US foods. Brain is one of the head selling reps. in his areas. He maintains this by being on call and coming and having weekly meeting with the chef to talk about what is available to them and how to make the restaurant’s menu better. Other ways Sysco is try to bring a better product to their customers is be cutting out the middle production. Sysco is starting to buy out farms to make more money for themselves and maybe cheaper for restaurants. They also have parterned up with Eco lad which every restaurant with a dishwasher has to use. Well they don’t have to but it makes it...
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...Bloodstream infections in intensive care units (ICU) are a major trigger of morbidity and mortality[1, 2]. Several risk factors for bloodstream infections in ICU have been previously established, like length of stay[3] and performance of invasive procedures, such as placement of central venous, arterial or hemodialysis catheters[4, 5], mechanical ventilation[3] and tracheostomy[6]. Additionally, it has been suggested that patients with iron deficiency could also be more susceptible to infections than those with a normal iron status[7–9]. In fact, iron is a fundamental nutrient for humans, but also a key element for bacteria growth[10–13]. Essentially, free iron in circulation promotes the release of siderophores by various bacteria, which in turn, allows the latter to compete with the host for the existing free iron. To enhance bacterial growth, the iron complexes formed are thus incorporated by receptor-mediated endocytosis[14, 15]. Moreover, evidence also suggests that a second mechanism exists for acquiring available iron in the bloodstream, through the secretion of hemolysins[16]. Iron metabolism is extensively altered by inflammation. In fact, sequestration of this element normally occurs in response to an acute inflammatory reaction, which might represent part of a defense mechanism of the human body[10]. For patients admitted to the ICU, two correlations have been established for sepsis: a direct correlation between C-reactive protein (CRP) and ferritin concentrations...
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