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How Do You Hire?

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How do you hire?

This interview of John M. Doe, the chief executive of the McGraw-Hill Companies, was conducted and condensed by Adam Bryant.

Q. How do you hire?

A. I hire 100% based on fit. Fit with our company, our values, our mission and vision. Fit with our people and culture. But I don’t just ask the candidate about these things. They may have memorized a script, in which case we are both wasting our time. Instead, I ask them about specific situations in which they must have acted in a way that indicates a good fit with us, e.g., tell me about a time when you had a conflict with a superior. How did you act? What did you do to fix the problem? As they answer the question, I am keenly looking for a story that flows well, that makes sense; I am trying to understand their thought process and why they went from A to B to C, and also how they did it. I have learned through the years that by interviewing candidates this way, it really allows them to shed off their mask, so pervasive in corporate America, and come clean. They know I expect nothing but the truth from them, and they know I am dead serious about the interview. As CEO of McGraw, there are a million other things I could be doing, but instead I have the unique privilege and opportunity of interviewing a fresh-faced 22-year old for one of the most junior positions at our company. Please tell me, why do you want to come work for McGraw?

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