...on how to better communicate with those around them. The observable elements of communication that are the focus of the book are basic communication and social skills. The basic communication skills that the book focuses on are listening, self-disclosure, and expressing. The social skills that are concentrated on are prejudgment and making contact. The main issues that the book addresses are the problems humans have while communicating with one another. The social problem the book tries to resolve is that people do not take the time to recognize their errors while communicating. The authors of Messages believe that communication requires discipline in order to be achieved successfully. If individuals become aware of their flaws, they can better influence society. Readers become aware that they cannot influence others through the use threats, belittling, or pouting (McKay, Davis, & Fanning, 2009, p. 286). The view the book takes on is that of the single contingency, which states that sending and receiving messages is what successful communication depends on (Habashi, 2013). In doing so, Messages highlights the consequences of not communicating effectively. Individuals who lack communication and social skills will have a harder time connecting with others. Not only does Messages view communication as a means to happiness, but it also holds humans accountable for a wide range of communication and social skills. Making contact requires individuals to not be fearful of strangers...
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...[u01a2] Unit 1 Assignment 2 The Human Communication Process Because I am a member of a global company, often the channels used are either email or messenger. Recently and quite often, email messages particularly, are “lost in translation”. Commonly, we interpret what we read based on not only what is written but also how it is written. In a recent communication I had via email, I would identify Jane Doe as the source and myself as the receiver. In communication, conversations, both parties would be considered sources and receivers, however, with initial receipt of an email that would not be the case until a response is given. We often use shared sources, i.e. databases, in order to stay in sync with changes in orders placed by customers. I often work with the customer care team and manage the database that schedules inspections of orders at the various plants prior to shipping to the customer. The message, email, received from the customer service representative, Jane Doe, was: “Please add customer information and inspection date to the database as I am UNABLE, again, to access…thanks.” In terms of encoding/decoding, I took this message as informative in that she was trying to advise me of an ongoing issue with the database and my assistance needed up through resolution. The noise in this message was reading “UNABLE” which appears to be, to me, heightened irritation/annoyance, which may have not been the source’s intent. Additionally, there was no attempt...
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...Communications/ Human Relations Essay John Smith Grand Canyon University: EDA-575 January 28, 2013 Human Relations Introduction In all fields and disciplines of study, indeed in all aspects of life, human relations and communication play a pivotal role. They allow for the simplest exchanges and the most profound and powerful ability to make progress and improvements. They carry the weight of ideas, opinions, motivations, and concerns. Human relations and the ability to communicate effectively are the catalyst for connectivity and progress. This is especially true in the arena of education. With so many people involved in the day to day running of a school, positive communication is paramount. Within the field of education, specifically educational leadership, there is a broad history of human relation and communication theories, movements, and practices. While some of these theories, movements, and practices have been widely adopted and promoted, the field of educational leadership still allows for significant amounts of autonomy and express for individual school leaders and administrative teams. While human relations have always existed, the study and application of these principles are fairly new; and it was not until the late 19th century that researchers began exploring how human relations, communication, and motivation affected workers (Razik & Swawnson, 2010). When looking specifically at human relations and its applications to educational administration, this...
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...CHAPTER I I. COMMUNICATION 1.1. DEFINITION Communication is one of the oldest social processes. It has accompanied man since the time when human being started to live in groups and organize first structures. The term 'communication' has Latin roots and comes from the word communicatio which means connection, exchange, conversation[1]. In human relationships the communication is a transmition of some information and ability to receive and understand the message. The process of communication consists of several levels. The first, the lowest, exists between two people, higher there are group and intergroup communication, the next levels are institutional and public and finally mass communication is the widest of all. [pic] Diagram 1.1. Communication groups Source: www.studentnews.pl 1.2. ELEMENTS OF COMMUNICATION Human communication never is direct. In practice it means that before we get an idea from our head to interlocutor, several intermediate steps must be taken. There are a few elements of communication process: source, encoding, channel, decoding, receiver and feedback.[2] -source- the first step in communication begins with the source. The source or simply the sender is usually a person who has some thought, feeling, intention or idea to share with another person. -encoding- is an act of formulating the message during...
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...Mario galarza Human communication September 13, 2015 The way that I express myself through communication Is mostly similar to the definition of the critical approach theory. It states that the critical thinking approach is much more concerned with how societal forces influence and interact with individual forces. Some assumptions of the critical thinking theory are how the play of hierarchy plays a huge role in the exchanges of communication. For example, when I am talking to my friends outside of school or something, my way of communication will be a little more laid back with a lot of “slang” or acronyms being used between us. Although if I were talking to a professional adult or maybe even interviewing for a job I know that my ways of communication towards them would be completely different. I would have a more proper tone and I would be using a lot more elevated vocabulary to make myself look more intelligent and also to come across as a smart person. Cultural studies is an approach that comes from the critical approach. It’s a study showing how people can participate in their culture but yet also resist its powerful influences. Some examples of these cases could be workers trying to get back at their bosses for any reason and they maybe start to bad talk them to potential clients or even start spreading things about them. Critical scholars really believe that reality is a subjective and that everyone makes their own reality. Although some of these realities have...
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...DULAST DAY OF PREP FOR INFORMATIVE SPCH FA 13 Human Communication (5th ed.), Pearson, Nelson, Titsworth, Harter OUTLINING I. Ps. 274-280: Examples of a Sentence Outline to be submitted before delivering speech—Should be complete sentences. Use the examples as models, especially in indentation and symbolization. A. Levels: Roman numerals: I, II, III; Capital letters: A, B,C; Arabic numerals: 1, 2, 3 (Review “Principles of Outlining” on ps, 266-267.) B. Remember to first state your Purpose in a complete sentence: This is what you want the audience to know or do upon completion of your speech. (See example outlines on ps. 274-280 and p. 315 for examples of specific kinds of purpose statements.) C. Label Introduction, Body, and Conclusion with NO SYMBOLS in front of the labels. D. Remember to have a References section listing the sources you used in correct MLA form at the end of your sentence outline. You do not have to put it on a separate sheet. 1. Alphabetize sources according to last name of the author or first word of title if no author is given. 2. Look at ps. 323 and 325 to see what this section is supposed to look like because indentation is involved. 3. There are several instruments that will put your source citation into correct MLA form when you fill in the required information. Some are: a. Microsoft Word 2007 program feature b. www.easybib...
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...1. Introduction Media campaign basically means that when there’s a message need to be spread or creating awareness to a wide range audience, that’s where the media people will come up with a campaign and send out the messages through verbal communication. However, this paper will be discussing the media campaign on HIV/AIDS. The word AIDS is a chronic, potentially life-threatening condition caused by the human immunodeficiency virus called HIV. However, this particular disease can damage your immune system and HIV interferes with your body’s ability to fight the organisms that cause disease. On the other hand, this paper will show the campaign description in a very clear and organize way in which will give a brief view on the facts of the campaign surrounding. Furthermore, this paper will be discussing on the research and analysis of the strength and weaknesses of the media campaign on HIV/AIDS and also what are the success and failure in and out of that particular campaign. This part is essential because it provide a lot useful information on the media campaign on HIV/AIDS. In addition, the last part of this paper will consist the conclusion and recommendation of the campaign on HIV/AIDS. The part conclusion is basically the sum up of all of this paper on media campaign from introduction to research analysis and when comes to recommendation is where this paper will discuss on how will we able to improve on the campaign in the future in the sense of goals, strategies or even...
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...Intra- and Interpersonal Competencies (IIC) 1. Introduction 1. Human beings are social animals. We meet people and make friends throughout our life. However, building a positive relationship is not an accident; it requires understanding and efforts, and is an art to be learned and practiced. Learning, developing, expanding, and improving interpersonal skills and competencies are essential for future success. This course prepares students for their future by helping them improve themselves and their relationships with family members, friends, classmates, co-workers and even people who may be perceived as difficult. Aims & Objectives 2 This course aims at increasing students’ knowledge and understanding of basic human communication principles, identifying their strengths and weaknesses in intrapersonal and interpersonal communication, developing skills to achieve positive relationships with significant others and people around them. 2.2 By the end of the course, students should be able to: 2.2.1 understand the concept of self; 2.2.2 know themselves throughout the life span and personality types; 2.2.3 identify emotion and feelings and develop appropriate skills to express them; 2.2.4 clarify values and understand moral development; 2.2.5 develop better listening skills and master basic skills of giving and receiving responses; 2.2.6 understand features of healthy relationship and identify skills...
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...implications and the company code of ethics, and then decide if the action is personally ethical. | | | | | * Question 2 0 out of 1 points | | | In a distributed leadership team environment, the role of the leader is BEST described asAnswer | | | | | Selected Answer: | the leader remaining in the position until the team is dissolved. | Correct Answer: | any member of the team becoming the leader at various times. | | | | | * Question 3 1 out of 1 points | | | Chantell is the manager of the claims department for a large insurance company. She has a one-hour meeting with her staff to explain the new claim form which the company will use next month. This is an example of which type of organizational communication?Answer | | | | | Selected Answer: | downward | Correct Answer: | downward | | | | | * Question 4 1 out of 1 points | | | Javon explains a new policy to his staff which prohibits the use of office computers for personal e-mail. Several of the employees frown at the news and one staff member makes a sarcastic remark. Steve’s staff isAnswer | | | | | Selected Answer: | giving feedback. | Correct Answer: | giving feedback. | | | | | * Question 5 0 out of 1 points | | | Two or three employees working on a report at the same time using an electronic whiteboard would be an example of the use of ____ software.Answer | | | | | Selected Answer: | presentation | Correct Answer:...
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...Loss of Face Among Chinese Businesspeople in Intracultural and Intercultural Business Interactions Peter W. Cardon and James Calvert Scott Abstract Problem: No systematic research has been conducted about loss of face in Chinese business culture. General research questions: What causes Chinese businesspeople to lose face when conducting business intraculturally and interculturally? Setting: People’s Republic of China. Participants: 34 Chinese businesspeople from Beijing, Shanghai, Guangzhou, Hong Kong, and Taiwan. Methods: Structured open-ended interviews. Main findings: In intracultural business the major causes of loss of face were public criticism and rejection, with mild responses to loss of face except when subordinates caused superiors to lose face and sometimes when a peer caused another peer to lose face. In intercultural business the major causes of loss of face were foreigners’ arrogance, politics and international events, and foreigners’ criticism, with most responses to loss of face being minor. Recommendations: Recommendations are provided for businesspeople operating in the Chinese environment and for researchers conducting investigations about face in Chinese business culture. IS RESEARCH ABOUT LOSS OF FACE among Chinese businesspeople relevant for American business educators? “International business is an area of the business education curriculum that commands center stage in today’s global economy,” reported the National Business Education Association in...
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...Running head: GREEN TEAM Human Relations and Communications Theories Joy Hilton Mandy D. Edwards Ayesha Wilson Ronte Harris Grand Canyon University EDA 534 July 18, 2012 Human Relations and Communications Theories Human relations, or being able to interact with others, are a must in education. On a daily basis, people within a school system must interact with various individuals including co-workers, parents, students, and stakeholders. The end result of human relations is to make any situation better. Human nature, human motivation, morale and organizations, and informal organizations are all relevant to positive human relations. Over the course of the years there have been numerous changes to the way teachers, students and stakeholders view education. After school programs, data driven education and the way we prepare students are just a few of the things that have been affected since the beginnings of No Child Left Behind. Since there are so many changes, it is imperative that all parties understand the changes that have taken place across cultures. “How a young girl or boy grew up to be an adult in Medievalmedieval times was not the same as their counterparts in ancient Rome or Athens, or today.” (Smeyers & Burbules, 2006) Teachers cannot introduce the same materials in the same way they may have taught thirty years ago. Students have Nintendo Wii’s, playstations and they tend to stay up to date with the latest technology...
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...Importance of relationships Rather than allow a relationship to develop while a transaction proceeds, the Chinese will establish the relationship first and foremost and, if a trusting personal relationship is cultivated, business transactions may follow. This is in part because of the concept of gwanxi – perhaps best thought of as a network of relationships whereby you favor your friends and they favor you. This can work both ways and the Chinese will be careful not to become obligated to business partners until they have carefully researched the personalities involved. You will be well advised to spend time building your own network of contacts, but you should be aware of all the favors you have received and be prepared to respond in kind. One consequence of the need to establish a personal relationship is that Chinese will ask personal questions that would seem impertinent and/or irrelevant to most westerners. It is best to politely respond with the answers (your age, income or whatever) rather than take offence or try to inject humor into the situation. Another consequence is the Chinese attitude to contracts. It can be seen to demonstrate a lack of personal trust if a written contract is produced too early in a transaction. A negotiated contract may mean little more to a Chinese negotiator than a checklist of points or a sign of a developing relationship and it is common for clauses that appeared to be agreed to be re-opened. “Face” The concept of “face” is...
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...Paril Elementary School Paril, Cebu City Class Program S.Y 2015 – 2016 nursery TIME | ACTIVITY | SKILLS TO BE DEVELOPED | 8:00 – 8:15 | Free Play | Interpersonal Skills | 8:15 – 8:25 | Flag Ceremony And Opening Prayer | | 8:25 – 8:30 | Exercise and Greeting Time | Fine And Gross Motor SkillsSocial Skills | 8:30 – 8:40 | New Sharing | Learning Skills | 8:40 – 8:50 | Music Time | Personal/ Interpersonal Skills | 8:50 – 9:00 | Arts And Crafts | Writing And Learning | 9:00 – 9:15 | Supervised Recess | Eating Manner | 9:15 – 9:20 | Nap Time | | 9:20 – 9:35 | Story Time | Listening Skills | 9:35 – 9:50 | Group Game | Social Skills | 9:50 – 9:55 | Reminders And Clean Up | Listening Skills, Grooming Skills | 9:55 – 10:00 | Dismissal | Self Regulation Skills | MS. REYSAN CODIZAR Teacher Paril Elementary School Paril, Cebu City Class Program S.Y 2015 – 2016 kindergarten TIME | ACTIVITY | SKILLS TO BE DEELOPED | 7:30 – 7:40 | Routinary Activities | Social And EmotionalInterpersonal | 7:40 – 8:10 | Language/Filipino | Learning Skills | 8:10 – 8:30 | Free Play | Interpersonal Skills | 8:30 – 9:00 | Math/Science | Numeracy Skills/Scientific Skills | 9:00 – 9:15 | Recess Time | Eating Manner | 9:15 - 9:25 | Music Time | Personal/ Interpersonal Skills | 9:25 – 9:40 | Arts And Crafts | Writing/...
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...Friends are vital to school-age children's healthy development. Research has found that children who lack friends can suffer from emotional and mental difficulties later in life. Friendships provide children with more than just fun playmates. Friendships help children develop emotionally and morally. In interacting with friends, children learn many social skills, such as how to communicate, cooperate, and solve problems. They practice controlling their emotions and responding to the emotions of others. They develop the ability to think through and negotiate different situations that arise in their relationships. Having friends even affects children's school performance. Children tend to have better attitudes about school and learning when they have friends there. In short, children benefit greatly from having friends. Parents play a crucial role in their child's social development. A child is not born with social skills. He needs parents who take an active role in preparing him to interact successfully with his peers. The most important thing parents can do for their child is to develop a loving, accepting, and respectful relationship with him. This warm relationship sets the stage for all future relationships, including friendships. It helps the child develop the basic trust and self-confidence necessary to go out and meet others. It provides a firm foundation on which the child can develop social skills. Parents also teach their child various social skills by being a good...
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...Techniques on getting people to like you Today I am going to share on how to get people to like you. Or more exact, I am going to teach you on how to make your best first impression. I will give you numerous way to make people to like you and I will be covering on rapport building, mirroring, matching, representational systems and rapport mistakes. The first technique we are going to cover is rapport building. The definition of rapport is the development of a close and harmonious relationship in which two or more people understand each other and can communicate well. Most people try to build rapport by being nice to someone, followed by a sharing of common experiences. By doing this you’re saying, people like people like themselves, and these are the reasons I’m like you. These common techniques can work some of the time but definitely not all of the time. Building Rapport is normally the difference between getting someone to quickly like you, or not. I’ll teach you know what to look for and how to effortlessly gain rapport with anyone. When you are with someone you trust, you may not notice, but you are naturally mirroring him or her. Mirroring is defined as when you copy someone else’s behavior; their movement, body position, hand gestures, tone of language, etc. A clear example of mirroring is seen when a couple naturally completes each other’s sentences. They are so in tune they actually seem to read the others thoughts. What most people do not realize is that mirroring...
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