...Nursing is one of the most humble jobs a person can have. It requires dedication, selflessness, a sense of pride, and a deeper understanding of the value of a life. It is a profession that vows to provide support, comfort, and care to people in need of help. Nursing is a job that requires constant interactions with peers for the benefit of the patient. But how can one work to his or her full potential when he or she is being harassed and bullied by the very people he or she work with every day? Hearing people whisper your name and snickering, being isolated because you are different, and threatening your well-being all while in charge of taking care of several lives is not what one would expect when working as a nurse, but it is reality. At...
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...Monitoring Melissa Stevens NUR/598 Patricia Dehof April 47, 2015 Monitoring When using research methods to monitor solution implementation there is one that is commonly used in incivility research. In general, “the operational method” is commonly used to measure exposure to workplace bullying through surveys: participants indicate how frequently they are exposed to different bullying behaviors or negative acts that neither refer to the concept of bullying nor ask for bullying recognition (Giorgi, 2012). Having the ability to use different operations on one conceptual variable gives a researcher the ability to key in on the conceptual variable of interest. Using conceptual and measured variables will show the relationship between the two variables. Measured variables can be divided into two types: nominal and quantitative variables. A nominal variable is used to name a particular characteristic i.e. if a person is a male or a female. Quantitative variables use numbers to show how a person has a distinguishing effect. In the operational method two measurement scales are used, the first is the interval scale where there are equal distances between scores on a measure that are comparable to the changes in the conceptual model. Interval scales have a true zero point. A ratio scale allows for the division and multiplication of values. In an ordinal scale, numbers represent if there is more or less of a conceptual variable but, there is not an exact indication of the interval...
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...on the Theory of Incivility and Experience of Incivility in the Workplace Name: Institute: Date: Introduction Incivility is the deviant behavior that aims to harm the target. Incivility is differentiated from other interpersonal mistreatments with the fact that the intent of incivility is ambiguous (Sliter, 2013). It is usually not clear to determine if harm was meant in the case of incivility. Workplace place incivility can manifest itself in the forms of cyber incivility, interpersonal incivility and victimless incivility (Sliter, 2013). Cyber incivility is committed via computer technology platforms and is fueled by the anonymous nature of the communication platforms. The incivility of interpersonal nature involves uncivil behavior directed from one person to another. This form is passive and subtle in nature (Brown, 2011). It is manifested in many ways and might be assumed as trivial as not replying to an email or worse scenarios like constantly making minor or irritating statements. Victimless incivility may not have a direct victim immediately but is still an uncivil conduct. A proper example is the failure to refill the coffee machine. The victim of such unbecoming behavior is often greatly inconvenienced and often frustrated. Incivility is a concern that has only recently come to the fore of public discussions. It is for this reason that theories of incivility are not in abundance (Doshy and Wang, 2014). The spiral theory of incivility has stood out as...
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...More often than not, incivility in the workplace (either external or internal) creates a tension-filled environment. The stress and negative energy generated from the detrimental behavior of even one colleague or patient can be contagious and exert its disruptive effect on the entire staff. Disruptions are often manifested in the splitting of staff, decreased communication and collaboration, lack of teamwork, low morale, and increased staff absenteeism and turnover (Yoder-Wise, 2015, p. 465). These disruptive factors lead to decreased efficiency, meaning more energy has to be expended to achieve the same productivity; subsequently, increasing the probability of mistakes/errors and putting the patient population at risk. Remarkably, Yoder-Wise...
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...Running Head: ADVANCED PRACTICE ROLE INDEPENDENT STUDY NU 499: Nursing Capstone Carmen Ragusa February 4, 2010 The Nurse as Educator Abstract This paper explores the nurse educator as a profession. It delineates the responsibilities of the educator as a gatekeeper for the nursing profession and emphasizes its paramount role in the academic world of nursing education and health care delivery. There is an exciting perspective to the educator’s role in nursing and the opportunity to mentor the next generation of nurses. Teaching the novice clinician about the profession and the dedication to serving people is self fulfilling and vital to the preparation of future nurses. This paper examines the diversified roles of the educator as well as the challenges and ethical dilemmas that are congruent to the profession. The articles and nursing journals depict how the role of the educator substantially affects the health care delivery system and how the philosophy of nursing practice is implemented to promote holistic client centered care. The Clinical Nurse Educator The history of nursing education is tied to nursing's quest for a professional identity. Nursing is serious about education, placing major emphasis on lifelong learning as well as initial preparation. Nurse educators are critical players in assuring quality educational experiences that prepare novice nursing students for a diverse health care environment. They are responsible for designing, implementing...
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...EMPOWERING NURSES 2 Abstract The author examines three published studies validating the concept that a supportive professional practice environment allows for an empowering and successful nursing practice. All but one of the studies, reference Rosabeth Moss Kanter's model of organizational empowerment and further outline how utilization of this model can be useful in creating meaningful work environments for professional nurses. Two studies discuss newly graduated nurses, their organizational commitment and reasons for possible burnout while the other study considers the empowerment needs of the advanced practice nurse. Generally defined, empowerment is a multidimensional social process that helps people gain control over their own lives. It is a process that encourages power (that is, the ability to influence) in people, for use in their own lives, their communities, and in their society, encouraging action on those issues that are found to be of importance. As stated by Chinn and Kramer (2011) it is the growing ability of individuals and groups to exercise their will to have their voices heard, and to claim their full human potential. The author acknowledges the importance of empowering professional nurses for successful practice and finds Kanter’s model an excellent tool to achieve positive outcomes. EMPOWERING NURSES 3 The Importance of Empowering Nurses Imagine reporting to work and being informed that the supervisor has called for...
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...FINAL PROJECT Develop a paper that is a comprehensive overview of the topic and its relationship to nursing leadership and or management (any of the topics reviewed in the course can be used). Critically evaluate the current impact of the topic upon nursing practice and the evolving health care system. Include recommendations for the future of nursing and nursing leaders. The paper is to be eight to ten (8-10) typed pages excluding the reference page and the title page. Use APA format including title page, introduction, conclusion, etc. The paper must be well-written using correct spelling, grammar, and sentence structure. Grading Criteria | Points | Current literature/research on the topic (minimum of five; at least 2 outside nursing, one of which must be from business) | 5 points | Evaluation of the impact of this issue on nursing leadership practice and health care system | 20 points | Recommendation for the future of the nursing profession | 30 points | Provide an exemplar of a nursing leader implementing the recommendations discussed in criterion c above. | 30 points | Scholarly writing | 15 points | TOTAL | 100 points | Stress and Time Management By: Annette Hall St. Joseph’s College of Maine NU506: Nursing Leadership Instructor: Jayne Rogers July 9, 2012 Abstract Managing stress and time in our lives and careers is important to our health and well- being. Nurses in particular have an unusually high stress level...
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...distinguishing the difference between compassion fatigue and burnout. Also enforced is that burnout and compassion fatigue are usually seen together, but they are not the same thing. Dr. Maryann Abendroth Ph.D., RN, Assistant Professor at Northern Illinois University School of Nursing & Health Studies states that, “Burnout is generally associated with work overload. Like compassion fatigue, burnout is onset and may increase gradually over time. Like burnout, compassion fatigue symptoms are associated with emotional exhaustion; however, nurses experiencing compassion fatigue are traumatized due to bearing witness to those who are suffering. Burnout may be a precursor or a risk factor for compassion fatigue, which has a more sudden and acute onset than burnout.” Dr. Sheppard, featured in the article “Beyond Burnout: What is Compassion Fatigue?” agrees, “Compassion fatigue is overarching. Within it is both secondary traumatic stress and burnout. They go hand in hand. Burnout is from the environment. Burnout is not having the correct items when needed. I’ve rarely met someone with compassion fatigue that doesn’t have burnout.” (Lampert, 2015). Burnout describes stress that comes from conflicts with management, the incivility of doctors, and chronic short staffing. Compassion fatigue is crossing the boundaries between professional compassion and personal compassion for your patients. It means giving too much of your emotions and expecting too much of yourself. What is the Big Deal? Although...
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...frequency, perpetrators, and professional/personal concerns on bullying identified (Quine, 2001). The results revealed that out of 330 RN respondents, 72% reported positive to bullying at various occasions in line of their career. Of this segment, clear hostility seemed most frequent in surgical/medical, operational rooms, emergency, obstetrical areas of care and adolescent residential behavioral/ mental health units. The main culprits to these act are non-other than; charge nurses, senior nurses, physicians and nurse managers. This is impartial research among others that have been carried in the United States in relation to nursing careers. Indeed, bullying in nursing profession is stirring at alarming rate that should be moderated through implementation of a number of rules and procedures. The act ought to be rectified since allowing bullying in a nursing environment does not only damage interpersonal relationship in a healthcare facility, but also has devastating effect to the whole group, the patient quality of care, overall financial loss, and give a bad image to the workplace (Quine, 2001). Consistent bullying, affects a nurse physically with chronic health conditions, psychological depression which ultimately lowers his or her occupational performance capacity. These conditions eventually led to increased rate of sickness occurrences, inadequate staffing and poor job performance. Very few nurses can accept bullying at work. It is evident that female nurses are more at risk...
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...Code: 6NU505 Title: Leadership & Management in a Commissioning Based Health Care Environment. Specialism: BSc (Hons) Specialist Community Public Health Nursing Submission Date: 15/09/2014 Word Count: 3949 Leadership and Management in a Commissioning Based Health Care environment. In any organization good leadership is not just important but fundamental for the success of the organization. For the purpose of this assignment leadership and management will be explored within today’s rapidly changing health care. This shall be discussed in more depth and in relation to the commissioning of the new service as proposed in the report to the trust board for consideration. As highlighted by the Nursing and Midwifery Council (NMC) Standards of proficiency for specialist community public health nurses (MNC, 2008), nurses are expected to work in partnership with all team members and clients in delivering the best care. A clear understanding of the quality issues in clinical care will be discussed by analyzing the process of change and leadership styles and how this can influence the quality of care in line with the new policy and legislation. Furthermore...
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...Nurse Education in Practice (2007) 7, 26–35 Nurse Education in Practice www.elsevierhealth.com/journals/nepr Exploring bullying: Implications for nurse educators Sharon L. Edwards a a,* , Claire Frances O’Connell b Department of Pre-registration, Nursing Faculty of Health Studies, Buckinghamshire Chilterns University College, Chalfont Campus, Newland Park, Gorelands Lane, Chalfont St. Giles, Buckinghamshire HP8 4AD, United Kingdom b Green Lawns, Kilmona Grenagh Co., Cork, Republic of Ireland Accepted 27 March 2006 KEYWORDS Bullying; Violence; NHS; Higher education; Nurse education Summary This article examines briefly the issue of workplace violence and bullying in the hospital environment, but more importantly how the same and different styles of bullying and intra-staff bullying are emerging in nurse education. The content describes the aetiology of violence and bullying and their place in the National Health Service (NHS) including nursing. It explores bullying as the principle form of intimidation in nurse education, the different types and subtle forms of bullying, why individuals become bullies, dealing with and the consequences of bullying. The legislation, guidelines, policies are part of the recommendations for practice. c 2006 Elsevier Ltd. All rights reserved. Introduction In modern day society, it could be argued that violence and aggression is a common aspect of daily life. Violence and abuse within the hospital setting occurs...
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...Chapter 4 Workplace Emotions, Attitudes, and Stress Y Learning Objectives After reading this chapter, you should be able to: LO1 Explain how emotions and cognition (conscious reasoning) influence attitudes and behaviour. LO2 Identify the conditions that require, and the problems associated with, emotional labour. LO3 Describe the four dimensions of emotional intelligence. LO4 Summarize the consequences of job dissatisfaction in terms of the exit-voice-loyaltyneglect model. LO5 Discuss the effects of job satisfaction on job performance and customer service. LO6 Distinguish affective and continuance commitment, and discuss their influences on employee behaviour. LO7 Describe five strategies to increase organizational (affective) commitment. LO8 Define stress and describe the stress experience. LO9 Explain why a stressor might produce different stress levels in two people. LO10 Identify five ways to manage workplace stress. ou know the fun is about to begin at Suntech Optics when employees spot the pineapple wearing sunglasses. The bespectacled fruit is mascot for the North Vancouver-based eyewear supplier’s Have Fun Team, which is responsible for creating various forms of workplace levity. Employees might discover a puzzle on their desk, with a prize awarded to the person who first solves it. Dozens of stuffed bears are brought to work on Bring Your Teddy Bear to Work Day. Halloween is a special treat as staff dress up...
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...Working Paper Series No. 59 Sexual harassment in the workplace: a literature review Carrie Hunt, Marilyn Davidson, Sandra Fielden and Helge Hoel Manchester Business School, University of Manchester Sexual harassment in the workplace: A literature review Carrie Hunt, Marilyn Davidson, Sandra Fielden and Helge Hoel The Centre for Equality and Diversity at Work Manchester Business School, University of Manchester 2 © Equal Opportunities Commission 2007 First published Summer 2007 ISBN 978 1 84206 033 9 EOC WORKING PAPER SERIES The EOC Working Paper Series provides a channel for the dissemination of research carried out by externally commissioned researchers. The views expressed in this report are those of the authors and do not necessarily represent the views of the Commission or other participating organisations. The Commission is publishing the report as a contribution to discussion and debate. Please contact the Research and Resources team for further information about other EOC research reports, or visit our website: Research and Resources Equal Opportunities Commission Arndale House Arndale Centre Manchester M4 3EQ Email: research@eoc.org.uk Telephone: 0161 838 8340 Website: www.eoc.org.uk/research You can download a copy of this report as a PDF from our website, or call our Helpline to order a copy: Website: Email: Helpline: www.eoc.org.uk/research info@eoc.org.uk 0845 601 5901 (calls charged at local rates) Interpreting service available for callers...
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...Working Paper Series No. 59 Sexual harassment in the workplace: a literature review Carrie Hunt, Marilyn Davidson, Sandra Fielden and Helge Hoel Manchester Business School, University of Manchester Sexual harassment in the workplace: A literature review Carrie Hunt, Marilyn Davidson, Sandra Fielden and Helge Hoel The Centre for Equality and Diversity at Work Manchester Business School, University of Manchester 2 © Equal Opportunities Commission 2007 First published Summer 2007 ISBN 978 1 84206 033 9 EOC WORKING PAPER SERIES The EOC Working Paper Series provides a channel for the dissemination of research carried out by externally commissioned researchers. The views expressed in this report are those of the authors and do not necessarily represent the views of the Commission or other participating organisations. The Commission is publishing the report as a contribution to discussion and debate. Please contact the Research and Resources team for further information about other EOC research reports, or visit our website: Research and Resources Equal Opportunities Commission Arndale House Arndale Centre Manchester M4 3EQ Email: research@eoc.org.uk Telephone: 0161 838 8340 Website: www.eoc.org.uk/research You can download a copy of this report as a PDF from our website, or call our Helpline to order a copy: Website: Email: Helpline: www.eoc.org.uk/research info@eoc.org.uk 0845 601 5901 (calls charged at local rates) ...
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...Different country, different problems: examining the way immigrants from former USSR experience and cope with workplace aggression. In this qualitative study I analyze the way immigrant workers experience workplace aggression in Israeli companies, actions taken to deal with aggression and possible actions to be taken in future. Study participants were immigrant workers, emigrated from former USSR during last 23 years. Their narratives were analyzed for common topics. Data show that most participants did not take some actions to cope with aggression; however, some mentioned a few different ways. Two participants’ strategies were successful. Employer responses included indifference and various forms of retaliation. Most participants would allegedly act differently in future. Questions for future research are suggested. Table of Contents I. Introduction 4 II. Theoretical background 6 1. Workplace aggression 6 2. Types of workplace aggression. 7 3. Measuring Workplace aggression 8 4. Immigrants as victims of aggression 9 5. Immigrants form former USSR in Israel 11 6. Preventing and coping with workplace aggression 12 III. Method 14 VI. Findings and discussion 16 V. Summary and Conclusions 28 VI. Bibliography 30 VII. Appendix 35 I. Introduction Almost anyone who has ever worked has experienced workplace aggression in one form or another. Workplace aggression is something we do not like to talk about and something that a lot...
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