...Lufthansa: Going global, but how to manage Complexity? Lufthansa is the leading, probably pivotal, member of the largest alliance, the Star Alliance. If globalisation means complexity, alliances are even more complex to manage than individual companies because they lack the hierarchical conflict resolution mechanisms that individual companies can employ. Important questions to Lufthansa: * Is the current strategy sufficient to maintain Lufthansa’s position as one of the few profitable airline companies, given the uncertainties and dynamics in the highly competitive but cyclical market? * Has Lufthansa done enough to reduce complexity in the right places and survive the competition, especially against the background of customer satisfaction and high value added? * Are all the employees in the corporation embraced culturally? * Is Lufthansa prepared for the sustainability challenges – in particular global warming – which create new uncertainties? Surviving the changes in the airline industry In 1992, due to the first war in Iraq, Lufthansa was close to bankruptcy just like other airlines as international air traffic has been reduced. Therefore Lufthansa has offered point-to-point connections on high traffic density routes. Also they targeted the business class passengers with new offerings such as Virgin Airlines. From the early 1990’s a minimum of 3% reduction in cost was needed every year and likely to continue. The economic and political events had a negative...
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...Moreover, Turkish Airlines provides training services in its Turkish Airlines Academy. "The Department of Flight Training and Standards" and "The Department of Training" are the two basic units responsible for training. Training can basically be grouped as Initial, Conversion, Difference, Upgrade, Advanced and Recurrent Training. They include Simulator and Computer Based Training together with Cabin Service Trainer and Emergency Evacuation Trainer. After training, the personnel is subject to a written test. DUE DILLIGENCE AND DRAFTING Turkish Airlines is today a 4-star airline with a fleet of 130 aircraft flying to 145 destinations around the world. In addition, passengers can benefit from more than 940 destinations on Star alliance partners network. THY is the fourth largest European airlines. It flies to world locations like Asia, Europe, North America, South America and is taking action to provide service in varied locations throughout Africa. The company has been flying the skies for almost 80 years....
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...Brand Shares (by Umbrella Brand Name) Historic Retail Value RSP % breakdown Brand Company name (GBO) 2007 2008 2009 2010 2011 2012 Men's Shaving World Gillette Procter & Gamble Co, The 56.3 55.8 54.8 56.3 56.2 56.7 Schick - Wilkinson Sword Energizer Holdings Inc 10.1 10.2 10.7 10.7 10.7 10.6 Bic Sté Bic SA 3.7 3.8 3.9 4.0 4.1 4.2 Nivea Beiersdorf AG 3.3 3.4 3.4 3.3 3.3 3.3 Edge Energizer Holdings Inc - - 0.7 0.7 0.6 0.6 Palmolive Colgate-Palmolive Co 0.7 0.7 0.7 0.6 0.6 0.6 Bozzano Hypermarcas SA - 0.3 0.3 0.4 0.4 0.4 Super-Max SuperMax Corp 0.3 0.3 0.3 0.4 0.4 0.3 Lord Lord Precision Industries SAE 0.3 0.3 0.3 0.3 0.3 0.3 Arko Evyap Sabun Yag Gliserin San ve Tic AS 0.3 0.3 0.3 0.3 0.3 0.3 L'Oréal Paris L'Oréal Groupe 0.2 0.2 0.3 0.3 0.3 0.3 Natura Natura Cosméticos SA 0.2 0.2 0.2 0.3 0.3 0.3 Avon Avon Products Inc 0.4 0.5 0.5 0.4 0.3 0.3 Flying Eagle Procter & Gamble Co, The 0.2 0.3 0.3 0.3 0.3 0.3 O Boticário Botica Comercial Farmacêutica Ltda 0.1 0.1 0.1 0.2 0.2 0.3 Derby Tokai Corp 0.4 0.4 0.4 0.4 0.3 0.3 Barbasol Perio Inc 0.2 0.2 0.2 0.2 0.2 0.2 K4-TETRA Kai Corp 0.2 0.2 0.2 0.2 0.2 0.2 Perma Sharp Procter & Gamble Co, The 0.2 0.2 0.2 0.2 0.2 0.2 Williams Unilever Group - - - 0.3 0.2 0.2 Mennen L'Oréal Groupe 0.2 0.2 0.2 0.2 0.2 0.2 Oriflame Oriflame Cosmetics SA 0.3 0.3 0.3 0.2 0.2 0.2 Shiseido Shiseido Co Ltd 0.2 0.2 0.2 0.2 0.2 0.2 Yves Rocher Yves Rocher SA 0.2 0.2 0.2 0.2 0.2 0.2 Minora Procter & Gamble...
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...HKIA’s Third Runway —The Key for Enhancing Hong Kong’s Aviation Position (28/11/2007) by Dr. Cheung Kwok Law Professor Michael Fung Professor Japhet Law Dicky Tse Ka Yan Chan Aviation Policy and Research Center, Department of Decision Sciences and Managerial Economics The Chinese University of Hong Kong © Content Chapter 1 1.1 1.2 1.3 Objectives of the Study Background Objectives Research Framework 1 1 2 4 5 5 6 10 10 11 16 18 18 21 22 27 27 29 30 32 32 34 35 35 40 44 46 48 48 49 50 51 54 56 62 Chapter 2 Regional Airports’ Development and Expansion 2.1 Asian Aviation Hubs 2.2 Mainland Major Airports Chapter 3 3.1 3.2 3.3 Regional Demand Forecast for Aviation Services Rapid Growth in Asia-Pacific’s Air Transport The Increasing Importance of China’s Aviation Market Hong Kong’s Aviation Development under Mainland’s Rapid Growth Chapter 4 Capacity Issues and Enhancement Measures for HKIA 4.1 The Capacity of the Hong Kong International Airport 4.2 Runway Capacity Enhancement Measures 4.2.1 Aircraft Types Trends and its effects to Runway Capacity 4.3 Possible Measures 4.3.1 Air Transport Management Approach 4.3.2 Enhanced ATC & Aircraft Equipment, Technology, Procedures and Manpower 4.3.3 Expansion of Auxiliary Airside Facilities 4.3.4 Peak Spreading 4.3.5 Aircraft Size Restrictions 4.4 Conclusions Chapter 5 5.1 5.2 5.3 5.4 Selected Case Studies for Building New Runways London Heathrow Airport third Runway Manchester International Airport Second Runway Tokyo Narita...
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...NetW208 - Week 1 You Decide Transcript Congratulations, you have recently been promoted to coordinate the design and installation of a new network at your company's satellite offices in Cleveland. The manager at this location (Kim) is a “hands on” type of person, but possesses little technical knowledge of data communications. Kim has requested that you keep her updated along each step in the networks design and configuration process. She has also requested that you explain each of the available options, along with the advantages and disadvantages of each decision that you have made. Your Role/Assignment After reviewing chapter 7, provide Kim with a 2 page detailed report of how you plan to start this project, and a complete explanation of the options available to assign IP addresses. While Kim is marketing genius, keep in mind that she is not a tech savvy person. Be sure to explain this very clearly so Kim is not frustrated and lost during the first phase of this project. Ken Rogers, Corporate Manager, Pittsburgh, PA office. Ken has control over the new Cleveland branch office on a corporate level. Even though Kim is the branch manager of the Pittsburgh office, she has to get final approval on all designs (especially in the area of technology); and purchases from Ken . Kim Brown, Branch Manager Kim Brown is the branch manager for the new Cleveland office and oversees all the designs (especially in the area of technology) and purchases for it. Even though Ken Rogers...
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...Chapter 9: Global Market Entry Strategies The need for a solid market entry decision is an integral part of a global market entry strategy. Entry decisions will heavily influence the firm’s other marketing-mix decisions. Global marketers have to make a multitude of decisions regarding the entry mode, which may include: * (1) The target product/market * (2) The goals of the target markets * (3) The mode of entry * (4) The time of entry * (5) A marketing-mix plan * (6) A control system to check the performance in the entered markets 1. Target Market Selection A crucial step in developing a global expansion strategy is the selection of potential target markets. A four-step procedure for the initial screening process: 1. Select indicators and collect data 2. Determine importance of country indicators 3. Rate the countries in the pool on each indicator 4. Compute overall score for each country 2. Choosing the Mode of Entry Decision Criteria for Mode of Entry: * Market Size and Growth * Risk * Government Regulations * Competitive Environment/Cultural Distance * Local Infrastructure Classification of Markets: * Platform Countries (Singapore & Hong Kong) * Emerging Countries (Vietnam & the Philippines) * Growth Countries (China & India) * Maturing and established countries (examples: South Korea, Taiwan & Japan) Key criteria for choosing entry modes: * Company Objectives ...
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...Effects of Quality Management on Domestic and Global Competition Yudyth Vera MGT/449 January 23, 2012 Dr. George DeMetropolis Effects of Quality Management on Domestic and Global Competition Quality management is an essential factor in any commercial industry, regardless of the targeted customer segment. The effects of proper management and the measurement tools used are evident in successful airlines servicing both U.S. and international passengers. For U.S. domestic carrier, Southwest Airlines their focus on quality has provided three consecutive years of profitability. While international German airline, Lufthansa has attained longevity of ~90 years because of their ability to adapt to political and economical challenges. This paper will address various topics concerning the effects of quality management on domestic and global competition. First it will provide a definition of an airline and highlight company information for service providers Southwest Airline and Lufthansa. Second, it will provide a description of the processes similar between Southwest Airlines and Lufthansa and explain the processes from beginning to end. In addition, an explanation of the process and how it produces a competitive service in the domestic and global markets will be presented. Last, this paper will explain how quality management affects the position of the companies in the domestic and global market. Airline Industry and Overview of Southwest Airlines and Lufthansa ...
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...ALLIANCE BOOTS PLC: INTRODUCTIION: Alliance Boots is a leading international pharmacy-led health and beauty group serving a wide range of products and services to customers over 100 years in the UK. We are trying to identify how the Boots works internally and externally to reach its goal. We are also trying to find out how the Boots motivates its employees to be productive. We will also discuss its organizational structure and design to communicate each other function of the organization. We will discuss its appraisal system and organizational record keeping. We will also find out about its brand image to the stakeholder. Customers are at the heart of their business and they are devoted to providing extraordinary customers and patients care by offering innovative products ‘Only at Boots’ with exceptional values. People are their strength and tell us that Boots is a excellent place to work. They always aim to be the employers of choice by attracting and retaining the most talented and passionate people. BACK GROUND OF THE COMPANY: Boots had established its roots in the mid-19th century by John Boot, an agricultural worker, at Nottingham, in the UK. He opened a small herbalist store on Goose Gate in 1849. After John’s death in 1860, his widow, Mary, continued trading, with the help of her young son, Jesse, who became a full partner when he was 21. The store continued to thrive. In 1877, Jesse took sole control of the Boots. In 1920, he sold Boots to the United Drug...
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...current market and outrun its competitors for its long-term survival. Virgin Australia should optimise opportunities and remain competitive by either strengthening its alliance with SIA or outsourcing to a specialist company in ground handling. The key challenge for the company is to create strategies that ensures effectiveness. The strategies will draw upon previous internal and external analysis conducted and focus on developing strategic alliances and strategic outsourcing. This report analyses the benefits and limitations of these potential strategies and provides practical recommendations to ensure long-term strategic sustainability. The results of the evaluation between the two strategies illustrate that the first strategy is more appropriate for Virgin to be sustainable in the long-term. There are several advantages that Virgin possesses which includes its strategic alliance’s strong position in the Asian market, and its ability to integrate newly planned flight routes. This means that Virgin is able to benefit from the strengths of its alliance. Moreover, it is recommended that the management team starts controlling the flow of certain information in the workplace to ensure that both parties mutually benefit from the relationship. This will also reduce the risks associated with strategic alliances. The company should also start dominating the Australia – Asia flight routes to prevent major airline companies from being ahead in the...
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...with Jazz, operated, on average, approximately 1,331 scheduled flights daily and carried almost 31 million passengers. In 2009, Air Canada and Jazz provided direct passenger air transportation to 156 destinations and, through commercial agreements with other unaffiliated regional airlines referred to as tier III carriers, to an additional 11 destinations, for a total of 167 direct destinations on five continents. The Corporation’s primary hubs are located in Toronto, Montreal, Vancouver and Calgary. Air Canada also operates an extensive global network in conjunction with its international partners. Air Canada is a founding member of the Star Alliance Network, the world’s largest airline alliance group. The Star Alliance Network includes 26 member airlines. Through its strategic and commercial arrangements with Star Alliance members, Air Canada is able to offer its customers access to approximately 1,077 destinations in 175 countries, as well as reciprocal participation in frequent flyer programs and use of airport lounges. The Corporation also generates revenue from its cargo services division (doing business as ‘Air Canada Cargo’) and from tour operator services provided by its wholly-owned subsidiary, Air Canada Vacations. aircanada.com ANNUAL REPORT 2009 Corporate Profile ANNUAL REPORT 2009 Investor and Shareholder Information 1. Price Range and Trading Volume of Air...
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...BCS system During the fall semester college students all over the nation have something to look forward to, and that thing is college football. College football is the second most popular sport watched in the U.S. Here at Virginia Tech college football is what I like to call a big deal. They have sold out every home gave for the past few years and have won 10 games 7 years in a row which currently is the longest streak in the nation. With such success Virginia Tech has been able to go to high profile bowl games such as the Orange bowl, Peach bowl, Gator bowl, and Sugar bowl but still is searching for their first National Championship. Though Tech usually struggles early in the year and slips up a game or two they have been known to finish strong. The one or two games that they lose hurt their chances of going to the national title game which is frustrating for not only Virginia Tech but other teams that are similar. The BCS chooses the two teams who gets to play for the crystal ball; which is the trophy for winning the national championship game. Although the current Bowl Championship Series gives us a national champion, it doesn’t necessarily give us the nation’s best team. The BCS sets up a two team playoff for the title. However, if the national champion ends undefeated, there could also be one or more other undefeated teams from the other BCS bowls. In no other sport, does the season end with more than one “perfect” team. It is not in the interest of college football fans...
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...James Thompson Airline Competition AVSC2150 What can airlines do to stand out in the oligopolistic airline industry? Rivalry exists in the airline industry as there are several airlines operating at many of the same destinations all around the world. They aggressively compete with each other through offering different services, cutting fares, offering frequent flyer programs and other benefits to gain more consumers than other competitors. Economy of scale means a decrease in a firm’s long term average costs as the size of the operation increases. The more units a company can produce, each unit costs less because fixed cost are spread out over a larger quantity. An airline company lowers costs over time by becoming more efficient in different aspects of production, for example by utilizing the most efficient technology available, specialization of job responsibilities, and effective use of resources. As an airline grows they seek out ways to improve operations to save time and cut costs. An airline might purchase new air craft because of the reduced fuel and maintenance costs compared to the older less efficient aircraft. Airlines can give specific job descriptions to employees to reduce work load and let the employee focus on one particular task thus reducing the time to do each specific task similar to production line work. Or a company might start doing more in house services instead of outsourcing maintenance or services to other businesses. The purpose of a merger...
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...Genzyme Memo Genzyme is interested in a joint venture with Geltex to market GelTex’s first product, RenaGel. GelTex was an early-stage biotech research company with two products in its pipeline. GelTex had neither the capital nor the marketing organization to launch RenaGel. Therefore, the company had been looking for a partner that would contribute cash and marketing expertise in exchange for a share of profits in a joint venture. Genzyme had revenues of $518 million in 1996, and had grown rapidly through the innovative use of joint ventures and alliances. In addition to the benefit of increasing earnings through the sale of RenaGel, the joint venture would represent an excellent fit for Genzyme’s specialty therapeutics and allow the firm to tap new markets. Also, building a strong partnership with GelTex might enable Genzyme to strike the same kind of deal for GelTex’s second product, CholestaGel, which was targeting a much larger segment, the multibillion-dollar market of anticholesterol drugs. Overall, the joint venture was very attractive for Genzyme which would lead the firm in capturing a larger market share and capitalizing on the synergies associated with this venture. A joint venture is a partnership between two or more companies which is usually for strategic reasons or to combine capabilities which is beyond the realm of each individual company. On the other hand, an acquisition involves one company buying a controlling interest in the securities of another...
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...An Analysis Report on Barriers to Globalization and External Factors Affecting Kenya Airways Professor: Student Name: Date of submission: Executive Summary Stiff competition, technological changes and the political and legal environment are the main factors determining the success of a company operating in the airline industry. Kenya Airways is subject to these factors and must find the best solution to help mitigate the adverse effects of these factors. It will help improve efficiency, effectiveness and the competitiveness of the company. Liberalization of many economies accompanied by globalization has turned the face of doing business across the globe. It has led to the essence of competition among organization for prosperity and survival. Technological aspects have also improved communication across the globe leading to integrated systems connecting companies and businesses. The report is an overview of the external environmental factors affecting Kenya Airways that is in the service sector in the Airline industry. The service sector requires up to date technology and is easily affected by the external environmental factors. These factors relate to the political stability, legal environment, social, cultural well-being, and the state of technology. Table of Contents Executive Summary…………………………………………………………….2 1.0 Introduction………………………………………………………………….4 2.0 Task 1 ………………………………………………………………………….5 2.1 Macro Environment analysis for Kenya Airways…………………………………...
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...Paying College Athletes College athletics is a billion dollar industry and has been for a very long time. Due to the increasing ratings of college athletics, this figure will continue to rise. College athletes should get paid to play for many reasons. First of all, college athletes bring in millions of dollars through merchandise and games. Then most of the athletes that have the opportunity to leave school and turn professional do so, because college athletes live in near poverty. Thirdly, if college athletes aren’t allowed to work how can they afford necessary expense if they come from poor families? College athletes bring in millions of dollars to their schools. For example, the University of Miami received about 8 million dollars for the Miami Hurricanes playing in the Nokia Sugar Bowl. The apparel also brings in a lot of money by selling hats, footballs, and jerseys. Also the Orange Bowl holds over 60,000 people and they sell tickets at an average of 20 dollars each. Therefore, players should receive some of this money because without them the schools wouldn’t receive all the money and popularity. Second, college athletes live in near poverty because the money they receive isn’t enough to pay for all of the expenses. The few athletes that graduate from college, that could turn professional before their senior year, stay because their parents support them by sending money. If college athletes are eligible to be paid, there would be more athletes graduating. Paying athletes...
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