...development of all groups and teams that exist in areas such as those seen in organizations. In 1966, Tucker proposed that group development progressed through four identifiable stages which were named forming, storming, norming and performing. The Tuckman model for the stages of group development is one of the most cited models in the business world. Over the years there were other studies that also agreed that groups go through stages and they had identified that there appeared to be an “ending” stage as well. In 1977 Tuckman with Jensen reviewed who the stages of group development had evolved over the years since his first proposal of the stages of group development and in response to other studies they added a final stage of group development which the called adjourning (Tuckman & Jensen, 1977). The adjourning stage will not be reviewed in this paper since there was no real adjourning stage with this group. Another model for group development is the punctuated equilibrium (PE) model which was proposed by Gersick in 1988 (Hall, 2007). In the PE model groups do not go through stages by go through states of stability or equilibrium. The PE model has three phases. Phase 1 is the group developing agendas and norms, followed by and upset of the equilibrium followed by a new period of equilibrium Phase 2 (Hall, 2007). The punctuated equilibrium is a 3 stage...
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...Name: Hasham Tariq Reg no: 12882 Subject: Research Proposal 1 (Rp1) Class: Tuesday 6 to 9 Assignment: Abstract/References of 10 research papers (Motivation/Discrimination) Submitted to: Dr Akif Hussain / Dr Imtiaz Subhani 1. When Searching Hurts: The Role of Information Search in Reactions to Gender Discrimination Abstract Two laboratory studies conducted with Dutch students explored women’s motivation to search for evidence of gender discrimination and its effects on psychological well-being. Study 1 (N = 161) considered situational self-relevance of one’s personal outcomes (personal failure or success) on women’s motivation to collect information about gender discrimination. Study 2 (N = 106) manipulated information search and studied its effects on well-being when information contains evidence of gender discrimination or personal failure. Results revealed that women are motivated to search for evidence of discrimination when outcomes are highly self-relevant (Study 1) or the need to search is high (Study 2). Furthermore women suffer from evidence of prejudice, but only when they are personally affected by this prejudice and evidence suggests it is pervasive. References -When Searching Hurts: The Role of Information Search in Reactions to Gender Discrimination Katherine Stroebe, Manuela Barreto and Naomi Ellemers SEX ROLES, Volume 62, Numbers 1-2 (2010), 60-76, DOI: 10.1007/s11199-009-9700-y Published online: 24 September 2009 # Springer Science...
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...Running head: CROSS-CULTURAL PSYCHOLOGY Cross-Cultural Psychology Charlene Marasco PSY/450 Sally Fleming March 28, 2011 Cross-cultural psychology Cultural psychology is an interdisciplinary program of research that explores the relationship between individual minds and the complex environments in which they are deployed. The approach focuses on the contribution that content-rich, complex environments – ranging from workplaces to cultural traditions to nation states – make in shaping basic cognitive processes. The comparative approach, or cross-cultural approach, uses experimental methods to compare and contrast groups in their performance on a range of psychological tasks with the objective of demonstrating cultural difference and commonality on some psychological aspect in the lab and field (Cultural Psychology., n.d). Cross-cultural psychology Cross-cultural psychology is a comparative study of cultural effects on human psychology, from different cultural groups, which looks at the psychological diversity and the underlying reasons for such diversity. Meaning how people in groups relate to the environment and the world around them, like feelings, thoughts, how and where they live, and how cultural groups at one point interact with another group. Cultural psychology is contributing significant insights into higher-order...
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...control-theory. Psychological Reports, 51, 177-178. Abele, A. E. (2003). The dynamics of masculine-agentic and feminine-communal traits: Findings from a prospective study. Journal of Personality and Social Psychology, 85, 768-776. Abele, A., Gendolla, G. H. E., & Petzold, P. (1998). Positive mood and in-group—out-group differentiation in a minimal group setting. Personality and Social Psychology Bulletin, 24, 1343-1357. Aberson, C. L., Healy, M., & Romero, V. (2000). Ingroup bias and self-esteem: A meta-analysis. Personality and Social Psychology Review, 4, 157-173. Abougendia, M., Joyce, A. S., Piper, W. E., & Ogrodniczuk, J. S. (2004). Alliance as a mediator of expectancy effects in short-term group psychotherapy. Group Dynamics: Theory, Research, and Practice, 8, 3-12. Abraham, A. (1973a). Group tensions as measured by configurations of different self and transself aspects. Group Process, 5, 71-89. Abraham, A. (1973b). A model for exploring intra and interindividual processes in groups. International Journal of Group Psychotherapy, 23, 3-22. Abraham, A. (1974-1975). Processes in groups. Bulletin de Psychogie, 28, 746-758. Abraham, A., Geffroy, Y., & Ancelin-Schutzenberger, A. (1980). A method for analyzing group interaction: Development and application of a video observation grid. Connexions, 31, 145-166. Abramo, J. L., Lundgren, D. C., & Bogart, D. H. (1978). Status threat and group dogmatism. Human Relations, 31, 745-752. Abrams, D., Ando, K., & Hinckle, S. W. (1998). Psychological...
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...All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or in any information storage or retrieval system without the prior written permission of Stanford University Press. Printed in the United States of America on acid-free, archival-quality paper Library of Congress Cataloging-in-Publication Data The handbook of negotiation and culture / edited by Michele J. Gelfand and Jeanne M. Brett. p. cm. Includes bibliographical references and index. isbn 0-8047-4586-2 (cloth : alk. paper) 1. Negotiation. 2. Conflict management. 3. Negotiation—Cross-cultural studies. 4. Conflict management—Cross-cultural studies. I. Gelfand, Michele J. II. Brett, Jeanne M. bf637.n4 h365 2004 302.3—dc22 2003025169 Typeset by TechBooks in 10.5/12 Bembo Original printing 2004 Last figure below indicates year of this printing: 13 12 11 10 09 08 07 06 05 04 Contents List of Tables and Figures Foreword Preface xi xv ix part one. basic psychological processes Introduction 3 1. The Evolution of Cognition and Biases in Negotiation Research: An Examination of Cognition, Social Perception, Motivation, and Emotion 7 Leigh Thompson, Margaret Neale, and Marwan Sinaceur 2. Cultural Differences and Cognitive Dynamics: Expanding the Cognitive Perspective on Negotiation 45 Michael W Morris and Michele J. Gelfand . 3. I...
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...is expected that employees have lifetime commitment to their employers. The Japanese people recognize responsibility and work as extremely important characteristics of their culture. The responsibilities are divided into very small details and are incorporated into a family-style working environment. Business leaders and management participate in all activities. The employees in Japan are motivated by private recognition, the corporate missions of the company, stability, and most importantly being part of a winning team. Formal meetings are considered times for employee to share ideas and visions. In Japanese culture employees can contribute regardless of status. Furthermore informal meetings are seen as occasions to build personal relationships and should contain no direct business discussions. Since Japan has one of the most indirect languages, and many messages are metaphorical it is important to refrain from saying terms such as “No” and “You”; these terms can be seen as rude and should be placed with appropriate terms. Instead of saying “You”, refer to contact by their last name and title (i.e. “sir” or “madam”). Lastly an important tool that can be used to analyze the intercultural differences between Canada and Japan is Hofstede‘s 5D Model. This analytical tool breaks each culture into five parts, Power Distance (PDI), Individualism (IDV), Masculinity (MAS) Uncertainty Avoidance (UAI) and Long-term Orientation (LTO). Culture is a something that is different...
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...|[pic] |Course Syllabus | | |College of Humanities | | |SOC/315 Version 4 | | |Cultural Diversity | Copyright © 2010, 2005, 2004 by University of Phoenix. All rights reserved. Course Description This course focuses on the issues, challenges, and opportunities presented by U.S. population diversity. Workplace issues related to employee diversity in terms of gender, race or ethnicity, socioeconomic class, and cultural background are emphasized. Policies Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently...
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...Guidelines on Multicultural Education, Training, Research, Practice, and Organizational Change for Psychologists American Psychological Association Approved as APA Policy by the APA Council of Representatives, August, 2002 Copyright, American Psychological Association, 2002 Author Note: This document was approved as policy of the American Psychological Association (APA) by the APA Council of Representatives in August, 2002. This document was drafted by a joint Task Force of APA Divisions 17 (Counseling Psychology) and 45 (The Society for the Psychological Study of Ethnic Minority Issues). These guidelines have been in the process of development for 22 years, so many individuals and groups require acknowledgement. The Divisions 17/45 writing team for the present document included Nadya Fouad, PhD, Co-Chair, Patricia Arredondo, EdD, Co-Chair, Michael D’Andrea, EdD and Allen Ivey, EdD. These guidelines build on work related to multicultural counseling competencies by Division 17 (Sue et al., 1982) and the Association of Multicultural Counseling and Development (Arredondo et al., 1996; Sue, Arredondo, & McDavis, 1992). The Task Force acknowledges Allen Ivey, EdD, Thomas Parham, PhD, and Derald Wing Sue, PhD for their leadership related to the work on competencies. The Divisions 17/45 writing team for these guidelines was assisted in reviewing the relevant literature by Rod Goodyear, PhD, Jeffrey S. Mio, PhD, Ruperto (Toti) Perez, PhD, William Parham, PhD, and Derald Wing Sue...
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...Q1A. WHAT IS PLANNING AND BUDGETING IN SOCIAL DEVELOPMENT PROGRAMME AND WHAT ARE THEIR IMPORTANCE PLANNING AND BUDGETING IN SOCIAL DEVELOPMENT PROGRAMME INTRODUCTION Like budgeting, planning is crucial to, individuals and organizations. The popular saying is “he who fails to plan, plans to fail”. Without good planning, development which is assumed to be the ultimate goal of all social programmes becomes a mirage. The primary reason for planning is to take care of the future. Thus, planning is deciding in advance what to do, how to do it, when to do it, who is to do it, why do it, and how much resources are to be used. Planning requires both skill and innovation than budgeting because the time period that development plans normally do take care of is much longer than budgeting that is barely twelve calendar months. Put differently, planning is anticipation of the future based on the present therefore, ‘Plan is a blueprint of action.’ A budgeting is simply the statement of expected income and expenditure over a time period, usually a year. Program planners at all levels do envisage how much they are likely to generate from all source available to them. At the same time, they visualize what the expenditure will be. The income side of a budget normally does include loans sourced both internally and externally. In essence, budget has become the means by which programme’s objectives is achieved. The major advantage of budgeting is to guarantee orderly development of the programme...
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...Paper 25 - 1 Management of conflict Bob Dick (1987) The management of conflict: a systematic approach to team building and mediated and unmediated conflict resolution . Chapel Hill: Interchange (mimeo). A 1987 revision of a 1981 paper, written to support workshops in conflict management. More details of the paper’s provenance are given in the preface. Some of the references to earlier documents have been updated Preface This document 1 describes fairly robust (or “do-it-yourself”) versions of teambuilding and conflict resolution. The robustness comes from a number of sources. One is the use of some techniques which keep the problem small and containable. A second is the use of a number of detailed procedures and 1. This is a living document which is often revised, and portions of which have appeared in other documents and handouts. PAPER 25 Paper 25 - 2 Robust processes — papers frameworks which makes it easier for a mediator to keep on track. An explicit problem-solving approach is used, which increases many users’ acceptance of the method. A third is the inclusion of simple communication skills training (for mediator, or those in conflict, or both) as part of the approach. Perhaps the most important source of its robustness is the use of a procedure which more nearly resembles role negotiation than conflict resolution. This is made possible by the use of criteria to decide what information needs to be exchanged. Thus a typical session might begin...
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... 8. Kinds of Organizational Change …………………………....……. 37 9. Dealing with Resistance to Change ……….………….……..…… 41 10. Methods of Overcoming Resistance to Change …………………. 43 11. Comparison Between Leadership and Management …………….. 57 12. Three Leadership Patterns, their Location in the Organization and Their Skill Requirements ……………………………….…… 61 13. Hersy and Blanchard’s Situational Leadership Model: Defining Maturity and Four Leadership Styles…………….…..… 65 14. Relationships in the LPC Contingency Mode ……………………. 69 15. Casual Relationship for Supportive Leadership on Subordinate Effort ……………………………………………………………... 74 16. Casual Relationship of Effects of Directive Leadership Behaviour on Subordinate Effort ……………………………………………. 76 17. Path-Goal of Leadership ………………………………………….. 77 18. Application of the Path-goal Model to Six Situations...……..…… 78 19. Specific Substitutes and Neutralizers for Supportive and Instrumental Leadership ……………………………………….… 81 20. Casual Relationships in the Multiple Linkage Model .…………... 83 Page 21. Conditions Affecting the...
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...Key to key account management: relationship (guanxi) model Y.H. Wong Department of Business Studies, Hong Kong Polytechnic University, Kowloon, Hong Kong Introduction There are three major marketing problems facing most international firms today: the difficulty, arising from product range diversity, of segmenting its customers and maintaining long-term relationships with key customers; second, the obstacles of obtaining long-term business contracts from big multinationals; and third, how do the firms evaluate the relationship quality of their key customers? McDonnell Douglas, Peugeot and Japanese retailer Yaohan are all fighting for higher market shares in China because they are shaken down by the Government’s policy swings and railroaded into bad partnerships with key customers who mainly squeeze for advanced technology (Clifford et al., 1997). Many companies receive a big percentage of their sales from relatively few customers. Key account management has been increasingly important in international markets. Key account programs differ considerably across countries and firms, but all organizations have to decide how to identify their own major accounts and how to organize for effective relationship building with them. The purpose of this article is to assist organizations to determine the positioning of their major customer relationships so as to formulate key account relationship marketing strategies and implement them effectively in China and other Asian countries. This...
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...11 Dec 2014. Submit your article to this journal Article views: 288 View related articles View Crossmark data Full Terms & Conditions of access and use can be found at http://www.tandfonline.com/action/journalInformation?journalCode=rhrd20 Download by: [University of Exeter] Date: 12 December 2015, At: 14:41 Human Resource Development International, 2015 Vol. 18, No. 1, 39–57, http://dx.doi.org/10.1080/13678868.2014.979009 Connection, value, and growth: how employees with different national identities experience a geocentric organizational culture of a global corporation Maria S. Plakhotnika, Tonette S. Roccob*, Joshua C. Collinsb and Hilary Landorf c School of Social Sciences and the Humanities, National Research University “Higher School of Economics”, Saint-Petersburg, Russia; bDepartment of Leadership and Professional Studies, Florida International University, Miami, FL, USA; cDepartment of Teaching and Learning, Florida International University, Miami, FL, USA Downloaded by [University of Exeter] at 14:41 12 December 2015...
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...WOMEN AND LEADERSHIP: THE STATE OF PLAY Deborah L. Rhode and Barbara Kellerman July, 2006 c Some four decades ago, Betty Friedan helped launch the contemporary women’s movement with her publication of The Feminine Mystique. The book famously identified a “problem that has no name”: American women’s confinement to a separate and unequal domestic sphere. One factor contributing to women’s unequal status was their absence from leadership positions. Another aspect of the problem was the lack of cultural consensus that this absence was itself part of the problem, and a matter of social concern. Over the last several decades, we have named that leadership problem and created a cottage industry to address it. Women’s underrepresentation in positions of power generates an increasing array of committees, commissions, consultants, centers, conferences, and commentary such as the essays that follow. Yet while we have made considerable progress in understanding the problem, we remain a dispiriting distance from solving it. I. The Underrepresentation of Women in Leadership Roles The facts are frustratingly familiar. Despite almost a half-century of equal opportunity legislation, women’s opportunities for leadership are anything but equal. To be sure, the situation has improved significantly over this period, particularly if leadership is broadly defined to include informal as well as formal exercises of authority.[i] By that definition, the percentage of women...
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...Strategic Planning for Tourism and Leisure By Ahmad Maez Al Zuned Student ID: 119148785 BSc (Hon’s) International Tourism and Hospitality Management Final Stage University of Sunderland London Campus August 2012 Contents Abbreviations List 4 Introduction 5 Theoretical Framework 5- 6 Tourism in a Destination 6-10 The Need for Tourism Planning 12-17 Approaches of Tourism Planning 18 Five Approaches of Tourism Planning 19-23 The Practice of Tourism Planning: A Case Study of Kenya 24- 29 Recommendations ...
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