...located in your town. The Human Resources Manager is Ahmed Fawzi and you report directly to him. The company has expanded a great deal in the past 12 months, mainly because of the acquisition of new contracts and the expansion of the coach tours into Europe. A development project is also ongoing which is investigating the feasibility of starting a new taxi or private hire vehicle business in the near future. This expansion in the business has increased the workload on the administrators. There are more drivers, more bus routes, and an increase in tours which have all led to more customers, more enquiries and a greater volume of incoming telephone calls and paperwork. The current senior administrative officer working in the General Office, Frances Duggan is struggling to hold things together and it has been decided to create a new post of Office Manager. Ahmed has asked you to help him with recruiting the new Office Manager and he will send you an email detailing the duties for this new post. Ahmed’s email is given overleaf. EMAIL FROM HUMAN RESOURCES MANAGER |From: |Ahmed Fawzi | |To: |{Learner.name} | |Subject: |Recruitment of new Office Manager ...
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...all areas and at all stages of the organisation’s recruitment process. This policy applies to the recruitment of permanent, fixed term and sessional staff. 2. Establishment of a vacancy/authority to recruit 1. A vacancy may arise from either the resignation/dismissal of an employee in an established post or, the creation of a new post approved by the management committee. 2. Where the vacant post is a previously established post and the manager wishes to recruit to the vacancy, (it is not automatically assumed that ‘like for like’ recruitment is to immediately follow a resignation, there may be operational reasons for a delay; the opportunity to make changes to the post), the manager should advise the management committee of any changes required to the job description and/or person specification. The senior manager/line manager will progress the vacancy or give approval for this to go ahead – recruitment advertising; putting together the recruitment pack; arranging the short-listing panel, advising upon interview questions etc. This is to ensure a consistent approach to recruitment is maintained. 3. Where a need has arisen for a new post to be created and recruited to, a development appraisal is required by the Management Committee, outlining the request for a new post and why it is required. This appraisal requires details of the strategic and financial implications of the post, any funding that may be available, the length of time for which the post is required...
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...position we want, mentioning job title, remuneration, job purpose, accountabilities, qualifications and experience/skills required. The next step is to attract applicants for this position, by making an advertisement in a local newspaper and in a recruitment agency. When a good number of people have applied for this job, then the selection process will begin. A committee of three people (the production manager, the human resources manager and a production supervisor) will be the interview panel. Their responsibility is to assess the applicants’ resumes and application letters and classify them into three categories (yes, maybe no) according to how suitable they are for the position based on their qualifications and experience. For...
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...Model Assignment Issued September 2012 OCR Level 3 Cambridge Technicals in Business Unit 12: Recruitment and selection in business Ofqual unit reference number A/502/5434 Please note: This OCR Cambridge Technical model assignment may be used to provide evidence for the unit identified above. Alternatively, centres may ‘tailor’ or modify the assignment within permitted parameters (see Information for Teachers). It is the centre’s responsibility to ensure that any modifications made to this assignment allow learners to meet all the assessment criteria and provide sufficient opportunity for learners to demonstrate achievement across the full range of grades. The assessment criteria themselves must not be changed. The OCR entry codes and Ofqual numbers associated with these qualifications are: |Qualification title |Entry code |Ofqual number | |OCR Level 3 Cambridge Technical Certificate in Business |5327 |600/4226/6 | |OCR Level 3 Cambridge Technical Introductory Diploma in Business |5329 |600/4608/9 | |OCR Level 3 Cambridge Technical Subsidiary Diploma in Business |5332 |600/4235/7 | |OCR Level 3 Cambridge Technical Diploma in Business ...
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...Person specification Job advertisement Application form, scanning and shortlisting Interviews, testing and selecting Vacancy filled 1.1. Vacancy arises Firstly, the company needs to be aware of what position is lacking employee and how many people do they need. They also need to know what kind of skills and tasks that the future employee(s) need to do. This leads to the next stage: Job analysis. 1.2. Job analysis Job analysis is a “detailed examination of the tasks (performance elements) that make up a job (employee role)” (BusinessDictionary.com, n.d.) It shows what the employees are expected to do. The job analysis itself has the following: job description, person specification. Below is an example of a job analysis: Job Analysis Information Sheet Job title: Assistant Administration Manager Date: 23/10/14 Job Code: 002WN1 Dept.: Administration Superior’s Title: Administration Manager Hours worked: 7:30 AM to 5 PM Job Analyst’s Name: Shelly 1. Job purpose Assist the manager provide support for the performance of administrative functions and duties. Maintain and organize records (e.g. department records, budget data…) 2. Job duties Provide secretarial services to the administration manager and the administrators as requested; maintain calendars; arrange the room for events and meetings; carry out research; collect data and prepare the necessary reports; schedule and organize meetings; supervise the students’ internship; compile students’...
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...1. Project Definition Form 1.1 Project Title Biaño’s Pizzaderia Inventory Management System 1.2 Project Context On March 27, 2007, the friends and neighbors of Alberto Biaño in Cebu City were treated to the first serving of Mr. Biaño's famous pizza. This core group became his first loyal customers, as news spread far and wide of the pizza with the great homemade taste that everyone could afford. Inspired by the resounding success of his initial offering, Alberto Biaño continued to develop his recipes to improve his pizzas' quality and taste until a perfect blend of crispy dough and aromatic sauce was achieved for everyone to enjoy. Another innovation was the concept of the “pizzaderia”, which combined the words “pizza” and “carenderia”, to describe the little streetside eateries where Biaño’’s delicious but affordable pizzas were enjoyed by people from all walks of life. Whether for birthdays, anniversaries, celebrations and get-togethers, everyone wanted to make a Biaño’s pizza part of their special treat. From that little pizzaderia in Mabolo, Mr. Biaño soon branched out to Capitol, Tabunok, USC Main, Mandaue and Mactan, making Biaño's pizza a truly well-loved snack in Cebu. Realizing the potential for such great value in an affordable price, many franchisers from different places all over the country such as Cagayan de Oro, Oroquieta City, Butuan soon became part of the Biaño's Pizzaderia family 1.3 Statement of the Problem As of now, Biano’s Pizzaderia only...
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...Introduction The purpose of this report is to analyze and describe how a project manager works in his/her work environment. The methodology chosen was to interview an experienced project manager in a software company. First, the group drafted a set of questions divided into various categories: General information (manager, organization, and project), Planning, Leading, Organizing, and Controlling. These questions were sent to the manager in advance, so she could prepare herself to answer them. During the interview, the group members took turns to read the questions and to write down the answers. The manager was nice and polite and was able to answer all questions. At the end of the interview, she provided the Project Gantt Chart and the Project Closure Report to the group....
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...1. Name 4 different sources of information that will assist you in determining the required skills and qualifications for the finance manager position. http://www.accountingtools.com/finance-manager-job-descriptio http://www.prospects.ac.uk/financial_manager_job_description.htm http://joboutlook.gov.au/occupation.aspx?search=alpha&code=1322 http://money.usnews.com/careers/best-jobs/financial-manager 2. Write a Job Description for this role. Financial managers have the responsibility of overseeing the finances of major companies, agencies and everything in between. Along with their teams, they coordinate accounting and produce financial reports, cash-flow statements and profit projections. To comply with various laws and regulations, they must pay attention to detail. Aside from working with numbers, financial managers must also help other members of their organization understand their complex reports, which requires significant communication skills. 3. Write a job advertisement for this position addressing details of the job description developed in question 2. We are looking for a Full-time permanent Finance Manager! Operating in a dynamic environment, a unique and exciting opportunity exists for a Finance Manager to play a key role in the management team, which is an integral part of our Group’s operations. Our success is built upon dedication to providing high quality, reliable and cost effective solutions. We are seeking a candidate to join our...
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...Determination: Analyse of the conduct of the interview: In general, what is your view of how the interview was conducted? Generally the interview was reasonably professional if a little rushed. The good points were: Inez begins well by reviewing the company’s business objectives which she has a grasp of from previous contacts with the company. There seems to be a good understanding on business matters between Inez and Gerry. She ensures that she has a firm understanding of many of the facts that she gathered. E.g. “Now, I understand one of the general objectives of the new information system is to be able to extract reports and inquiries on demand from any browser on a PC, laptop, Blackberry or PDA”. She pauses to jot some details of those facts down The bad points were: Inez seems to have her eye on the clock and she avoids going into detail on some of the new areas of business that Gerry wants in the new system e.g. the company’s proposed environmental specialist division, is not analysed by Inez. She also does not analyse sufficiently the Safety System. At times she does not seem to be listening to Gerry. Gerry talks about the environmental area more than once, but she does not to pick up on it sufficiently. However, to be fair to Inez, at the end of the interview she does say that in their next meeting she intended to look at some of the tasks in more detail. Did Inez elicit the information you would expect from a first interview? Yes in terms of identifying the main...
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...Executive Summary The purpose of this report was to provide an analysis of management and its four functions for a current organisation. The analysis is based on the leading, planning, organising and controlling styles. Linfox Australia is the organisation the report analyses and their operations manager for the Altona Regional Distribution Centre. The Report identifies Linfox’s management process and procedures and the way it deals with its own leading, planning, organising and controlling. Research for this report was conducted via an interview with Peter Ferdinand who is the operations manager for the Altona Distribution Centre. The interview was conducted via phone and Peter was asked a series of questions regarding the four functions of managing and the way it relates to his duties as operations manager for Linfox. The prepared questions were very specific in current management duties and outcomes for certain scenarios a manager will face within the workforce. The major findings of the report identified how the four functions of management were being utilised in the management styles of Linfox. Planning was demonstrated by the companies’ organisation structure throughs it range of CEO, Vice President, and National Managers who deal with strategic planning. Organising is also managed through Linfox’s range of mangers that all have different roles and responsibilities that all play an important part with the Companies goals. Leading is well managed through the drive and...
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...ASSINMENT BRIEF BAILEY BUS & COACH COMPANY You work as an administrative officer in the Human Resources department of Bailey Bus & Coach Company, a large, family-owned company located in your town. The Human Resources Manager is Ahmed Fawzi and you report directly to him. The company has expanded a great deal in the past 12 months, mainly because of the acquisition of new contracts and the expansion of the coach tours into Europe. A development project is also ongoing which is investigating the feasibility of starting a new taxi or private hire vehicle business in the near future. This expansion in the business has increased the workload on the administrators. There are more drivers, more bus routes, and an increase in tours which have all led to more customers, more enquiries and a greater volume of incoming telephone calls and paperwork. The current senior administrative officer working in the General Office, Frances Duggan is struggling to hold things together and it has been decided to create a new post of Office Manager. Ahmed has asked you to help him with recruiting the new Office Manager and he will send you an email detailing the duties for this new post. Ahmed’s email is given below. EMAIL FROM HUMAN RESOURCES MANAGER |From: |Ahmed Fawzi | |To: |{Learner.name} ...
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...INDIVIDUAL ASSIGNMENT: EXIT INTERVIEWS TABLE OF CONTENTS 1. INTRODUCTION………………………………………………………………PAGE 3 2. CORRECT TIMMING OF THE INTERVIEW……………………………..PAGE 4 3. WHEN & HOW TO USE THE INFORMATION……………………………PAGE 6 4. STEPS TO AN EFFECTIVE EXIT INTERVIEW…………………………..PAGE 7 5. CONCLUSION…………………………………………………………………PAGE 9 6. REFERENCES…………………………………………………………………PAGE 10 INTRODUCTION Exit interviews are conducted with departing employees, just before they leave. Participation in exit interviews by the employee is voluntary but, the primary aim of the exit interview is to learn reasons for the person's departure, on the basis that the information will be a helpful driver for organizational improvement. Exit interviews are also an opportunity for the Organization to enable transfer of knowledge and experience from the departing employee to a successor or replacement, or even to brief a team on current projects and issues. Good exit interviews should also yield useful information about the University as an employer, to assess and improve all aspects of the working environment, culture, processes and systems, management and development, etc. Exit interviews are a unique opportunity to survey and analyze the opinions of departing employees, who generally are more forthcoming, constructive and objective than staff still in post. From the departing employee perspective, an exit interview is a chance to give some constructive feedback. Exit interviews are an extremely important...
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...HIRING AN ASSISTANT MANAGER Gloria Howell OMM618Human Resource Management Professor Lora Reed February 17, 2014 Hiring an Assistant Manager; An HR perspective on hiring and job analysis Individuals think that hiring is an easy thing, until the opportunity to do so is presented as a Senior Manager for Vision Adult Day Center; the center needed an Assistant Manager. Those who work in the field of human resources know firsthand the challenges in creating a job description, recruiting, interviewing, testing, hiring, training and developing employees. It seems the HR process is never fully complete and it is through a job experience as a Senior Manager and through research of human resource theories and topics that fully examine the challenges in doing so. This paper is a theory of what would happen when hiring a replacement for a management position and will outline a job description, recruitment and selection strategy as well as testing and interviewing for the position. This paper will also discuss job performance, evaluations, salary and training and development. The first step in finding a replacement for the position would be to create a job description. According to Dessler (2011), a job description is a written analysis of what the jobholder actually does, how the responsibilities are performed and under what conditions. The knowledge, skills, responsibilities and stipulations are then written down to use a basis for assortment. This was a very challenging aspect of this...
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...Training Package | BSB07 - Business Services Training Package | Course Name: | BSB40507 Certificate IV in Business Administration | Unit Name: | BSBHRM405A Support the recruitment, selection and induction of staff (2015) | Student Number | | Student Name | Johanna Maria Gil Beleno | Current Address | 105 Crown St, Darlinghurst, Sydney, NSW, 2010 | Email | johana_gb@hotmail.es | Assessor Name: | | Result | Individual Assessments result | Assessment 1 | S NS | Final Result | C | | | Assessment 2 | S NS | | | | | Assessment 3 | S NS | | NC | Assessor Signature | | Date | | Feedback to Student | | I have received the Assessment Feedback on _________________________(Date) | Students Signature | | Assessor Signature | | Date | | Result to Wisenet by: | | Date | | Assessment Task 1: Human resources lifecycle test Submission details Student’s Name | | Assessor’s Name | | Performance objective Students will be able to identify the key phases of the ‘human resources lifecycle’, and the place of recruitment and selection in that process. Assessment description For this Assessment Task, you are required to complete the questions below that have been provided by the assessor. Procedure 1. Complete the written test. Specifications Assessors will be looking for a minimum of three HR activities for each of the five stages of the lifecycle. You are required to complete a written questionnaire, demonstrating...
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...is created to divide the work formally and to provide a configuration of relationships that can control activities in an organisation. (Bratton et al, 2010) Enquiries were generated during reading the materials. Therefore, Zibo Oceanfar International Trade Co. Ltd is investigated for finding out how the control of structure works in practice. The main objective of this report is to illustrate how structural control is experienced and managed by the members of Zibo Oceanfar International Trade Co. Ltd. This report includes four sections, which are the description of methodology used to obtain information, the results of the investigation, the analysis of the findings and conclusions. The investigation is specified in one organisation. Hence, the findings in this report cannot represent any other organisations. Methodology 1. Interview I managed to interview the general manager (Mr. Bi) of the chosen organisation by video chat. The face-to-face interview is flexible. Questions can be adjusted during the interview, and there are no confusions about the answers. The information gathered by interview is reliable and easy to use, although the subjectivity is inevitable. 2. Questionnaires A questionnaire is sent to every employee that does not do any management work in the chosen organisation. The questions are mostly related to the degree of formalization and centralization. The results of questionnaires indicate the opinions about structural control from employees’ point...
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