... Figure 2: Slogan of My Book Cafe Our slogan as above stressed on the word ‘Joy’. This is to convince the customers that the foods and books offered in our café are the good ones that can assist them in leading a good life. Through this slogan, we can gain a positive first impression of the café and the impression will be even stronger when they experience our services that really reflect the slogan. This will ensure the good news about our café to be spread throughout the neighborhood to attract more customers. 3.2 Motto Figure 3: Motto of My Book Cafe Figure 3: Motto of My Book Cafe “Be true in giving your Best” “Be true in giving your Best” In My Book Café, we enhance a good moral value in our workers. We encourage their behavior to be true in whatever circumstances that they might face, be it gives advantages or disadvantages to themselves. Our workers are well-trained to gives their best in serving the customers. We implement a culture to always smile to customers, give them a helping hand to search for their books, and always entertain client’s requests. Therefore, we inspire the workers with a motto to ‘Be true in giving your best’ to ensure they commit their works in accordance to this motto. This will eventually give good impression of our café to the customers and establish a network of long-lasting loyal customers. ORGANIZATIONAL CHART CAFE EXECUTIVE MANAGER DATO’ NURUL SHAFINAZ BINTI ZAINAL CAFE EXECUTIVE MANAGER DATO’ NURUL SHAFINAZ...
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...Education REGION IV- CALABARZON Division of Cavite CAVITE STATE UNIVERSITY Pulo II, Cavite City BOOK REVIEW In Principles of Guidance and Counseling Submitted by: . Nerissa A. Bocalan Submitted to: Mrs. Cristina Baesa Professor March 28, 2015 About the book The title of the book is “Transformative Interventions in Managing Effectively (Human Resources). The author of this book is Gabriel G. Uriarte, Ph.D. The author also called his book in an acronym T.I.M.E. It was distributed and published by San Gabriel Archangel Publishing House Inc. and was copyrighted by the author and the said publishing house in the year 2009. Its publishing house was located, its main office at Lot 26, Block 13, Area E Sapang Palay, City of San Jose del Monte, Bulacan, Philippines, with a telephone number (044) 760-0397; (044) 760-0301 and cellphone number 0921-231-1379. The book has its International Standard Book Number (ISBN): 978-971-0513-1379 to control and facilitate activities within the publishing industry. It was printed by MMRC Trading located at 88 Buklod ng Nayon Street Sangandaan, Caloocan City with telephone number 324-6440 and 285-1285. The author, Gabriel G. Uriarte, Ph.D has secured his right to be identified as the author of this work in accordance with the Intellectual Property Right of the Philippines. All rights have been reserved for him. No part of this book may be reproduced, stored in retrieval system, or transmitted in any form or by any means, electronic...
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...Employees 7 Business Feasibility 8 Justification of the Business 9 Economic Benefits 9 Social Benefits 9 Personal Benefits 9 Organization and Management 11 Mission Statement 11 Everybody’s Bookstore Mission Statement 11 Cooperate Goals 12 Managerial Competence 12 Organizational Chart 13 Everybody’s Bookstore Organization Chart 14 General Manager 14 Financial Controller 14 Marketing Manager 14 Human Resource Manager 15 Human Resource Management 16 Recruitment and Selection 16 Training 17 Compensation 17 Performance Management 17 Conditions of Employment 18 Operational Considerations 19 Location 19 Layout of Store 19 Staff 19 Basic Operations 20 Utilities 20 Marketing Arrangements 22 Financial Considerations 23 Implementation Schedule 24 Appendix I 25 Appendix II 26 Appendix III 27 Appendix IV 28 Appendix V 29 Appendix VI 30 Appendix VII 31 References 34 Credits and Acknowledgements 35 Executive Summary Everyone's Bookstore is a start-up used book store in the Papine area of Kingston, Jamaica. The main goal of the company's management is to acquire local market share in the used book store industry through low prices, a dominant selection of products, a competitive variety of services which include an internet café and services and a reading section. Management hopes to achieve this through providing a relaxing, friendly environment that encourages browsing and reading. Everyone bookstore is a partnership consisting of four...
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...author and management expert. His book The One Minute Manager Has sold over 13 million copies and has been translated into 37 Languages. He is the Chief Spiritual Officer of the Ken Blanchard Companies, an international management training and consulting firm that he and his wife , Marjorie Blanchard, cofounded in 1979 in San Diego, California. He has the ability to masterfully communicate ideas. His caring nature exudes through his intellectual speeches that often have audiences feeling as if he is speaking to each individual person rather than Entire group. * Dr. Spencer Johnson is the Chairman of Candle Communications Corporation, and an active author, publisher, lecturer and communications consultant. He has written more than a dozen books dealing with medicine and psychology. Dr. Johnson’s education includes a degree in psychology from the University of Southern California, an M.D. degree from the Royal College of Surgeons in Ireland, and medical clerkships at Harvard Medical School and the Mayo Clinic. “The One Minute Manager” is more than a book; which includes, a genre of Motivation and Leadership , because , it shows Motivational Genre by introducing the democratic manager , and shows Leadership Genre by introducing the Autocratic Manager, which is seen in the book “ The One Minute Manager” which is a book for finding a balance between being an Autocratic Manager, who cares only about the results, and a Democratic Manager, who cares only about the people...
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...“Making It Right”: A New Smashing Book on Product Management For A Startup World * By Vitaly Friedman * July 24th, 2014 * Smashing Books * 12 Comments You’ve seen this happen a thousand times. An organization struggles with a high level of internal enthusiasm and creative chaos that team leaders don’t know how to handle any more. To bring order into projects, a new product manager is appointed, under huge expectation, and with unclear responsibilities and big goals defined within a very short timeframe. That’s when things usually go south, resulting in failed projects, crushed teams and disappointed clients. That’s why we’ve teamed up with our author and friend Rian van der Merwe, a senior product manager with a sociology and UX background, to create a new practical book to help product managers in the digital space manage projects effectively — the right way, with the right strategy, in the right time, with the right team. Making It Right is a book about just that: what product management is, what it isn’t, why it’s important, and how to approach it strategically and meaningfully to get things done well. Available today. What The Book Is All About In the startup world, success is defined by the quality and reach of the product. The main purpose of this book is to help product managers who work specifically with digital projects build better — less complex, more focused, less long-winded and more intelligent — products. By featuring lessons learned and warning...
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...First, Break All the Rules Marcus Buckingham Curt Coffman What is the book 'First, Break All the Rules: What the World's Greatest Managers Do Differently' talking about and what did I learn from reading this book? Through 'First, Break All the Rules: What the World's Greatest Managers Do Differently', Marcus Buckingham and Curt Coffman of the Gall up Organization demonstrates their findings of comprehensive study of great managers across various situations. It is an outstanding piece of work as the book written in 1999 was based on 80,000 interviews with managers from more than 400 companies. Some of the managers interviewed in the study were from Fortune 500 companies list while others were entrepreneurs and key players in small businesses. Both authors had approximately 20 years of experience in studying main characteristic among great managers. It is one of the most remarkable studies ever taken and has great significance and role to play in human resource practices. The authors in their book “First Break All the Rules: What the World’s Greatest Managers Do Differently” asks, “Should you build close personal relationships with your employees, or does familiarity breed contempt?” and they responded “The most effective managers say yes, you should build personal relationships with your people, and no, familiarity does not breed contempt.” (Blackaby) Great managers in the world differ from one another in terms of age, race and gender. Each of them has a different style...
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...Book Review Wilson, J, Q. (1989). Bureaucracy: What Government Agencies Do and Why They Do It. New York: Basic Books. pp 433. Introduction: This book about bureaucracy gained much attention in the field of public administration. Along within the field of bureaucracy this book was able to become the center of interest for general public as well. This is a valuable book. The book is very informative as it caters vast group of audience i.e. start from a general public to a professional bureaucrat. This book also give an encyclopedic information to the students of management which likely to ask the questions about the government and bureaucracy. As its review of literature is very comprehensive that is why this is the most common book among the readers of content about government agencies. The book is a comprehensive and detailed. Wilson’s book is well written and depicts the real life case studies from federal agencies and government bureaucracy especially in the United States. From the start to the end of the book the author has given the detailed demonstration about the reasons what the government agencies do and why they do that in the way they do. The purpose of this book was to provide a new fresh content about the government bureaucracy along with providing comprehensive knowledge to answer the questions asked by students of public administration. The book was very useful for the audience for which it was written. In my opinion this book is a unique study of bureaucracies...
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...Book: The Feiner Points of Leadership by Michael Feiner The Feiner Points of Leadership is one of the interesting and application oriented books I have read. I would recommend the book to my friends and colleagues who aspire to be a good leader. This book should be read by all the leaders and managers to be successful. It exemplifies some of the important skills manager or leader should practice at the same time it explains the mistakes one should avoid being a successful and effective leader. Michael Feiner’s experience in PepsiCo, given examples and instances in his tenure makes it easier to understand the facts in detail. These examples also helps retain all the points and laws explained in the book. After reading this book, I could relate it to my own managers I have worked for. I also could analyze the reasons behind their successes and failures. Leadership always misunderstood as the relationship with the people who are working for you but this book tells you every relationship in the organization is important no matter if it is with your subordinate, or with bosses, or with peers. First part of the book states about leadership. What it is all about and how it has been misunderstood. We usually think that, leadership is only about telling people to do the things. But leadership is taking all the people together asking them about their views and completing task successfully. Usually we see the leader as a great speaker or motivator, but leader has to do a lot of the...
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...The One Minute Manager The objective of the book ‘The One Minute Manager’ by Kenneth Blanchard and Spencer Johnson is to define the effective managers in this dynamic world of business where various external and internal factors influence their performance. The One Minute Manager is good and powerful for anyone who has problems getting the most out of their staff. This book provides a useful model for opening up and stimulating the minds of everyone in the organization to accomplish more. The One Minute Manager provides a positive role model for the people managing his employees. The One Minute Manager is a remarkably simple system to learn and apply and will help you improve employee performance. It will make you feel that you are a better manager because you can be proactive rather than reactive by setting goals and providing quick feedback on performance whether good or bad. It will make your staff feel better about their work even those that receive a few ‘one minute reprimands’. They will finally know what is expected of them and through the reinforcement of praising and reprimands they begin to understand their role and the consequences. This book contains these three main ideas: One Minute Goal Setting, One Minute Praising and One Minute Reprimand which are the tools to develop an excellent manager. As we go on the story, the author started it with the young man searching an answer whose quest is to find managers who make both their organization and people with their...
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... Operations Management Course BOOK REVIEW BY LAYLA ALHOSHAN Warren Buffett's Management Secrets: Proven Tools for Personal and Business Success By: David Clark (Author) and Mary Buffett (Author) David Clark and Mary Buffet examine and analyze Buffett’s qualities of leadership and management techniques. Warren Buffett has learned a lot in his life through his own skill of self-‐learning to become a manager to whom others look up. He also became the second richest person in the world; building his own empire from scratch. This book is full with stories and techniques that illuminate his philosophy in life and management style. I personally think that this book contains a lot of solutions for new and start-‐up businesses and is considered a guidebook for managers during their early stages of careers. What is obvious in this book is Warren Buffett’s “passion” of human...
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...ACCOUNTS PAYABLE- PROCESS * Invoices relating to Projects and Facility as well as utilities are received at the Head Office (HO). * Accounting for the invoice is done taken into consideration the party on whose behalf will the Head Office be paying. * Head office expenses: * Expenses related to the Head Office, e.g.: Pantry expenses, maintenance of the HO, etc. are booked directly in the books of the Head Office as follows: ACCOUNTS | BUSINESS UNIT CODE | Expense a/c- Debited-Lals Central Warehouse- Ghusais/ Lals International FZCO | 910/1013 | Vendor a/c- Credited/Staff Accommodation | 1012/ 980 | * Intercompany Expenses: * Expenses relating to various divisions of the group (but not the Associates and Joint-Ventures) are accounted as follows: IN HO BOOKS: ACCOUNTS | BUSINESS UNIT CODE | GL ACCOUNT NO: | ACCOUNT NO: | Expense a/c- Debited | 1014 | | | Accounts Payable other a/c- Credited | 1012 | 422000 | | IC a/c- Debited | Respective code-diff | 298000 | | Expenses a/c- Credited | 1014 | | 001 | In the books of Divisions: | | | IC Partner code: | Expense a/c- Debited | | | | Intercompany Accounts Receivable a/c- Credited | Respective code- diff | 298000 | 001 | * Joint Venture/ Associate Expenses: * Expenses related to the Joint-Ventures/ Associates of the group are accounted as follows: ACCOUNTS | GL A/C NO: | Due from related parties- Debited | 291000 | Accounts Payable- Other Credited | | ...
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...Discuss The Goal. What's the point of the book? How does the book relate to managing service organizations? Can you think of specific service examples of situations in which managers could improve service systems if they knew/understood the content of this book? Post a summary of your group's learning from the book to the class discussion. First of all, I was surprised with this book because this book explained difficult economy theory with novel form. The point of the book is about theory of constraint. The main character, Alex Rogo, is working as a manager of a factory. This factory is in jeopardy of lockout. Alex has only three month for showing the possibility of revival. During three month, Alex tries innovation with Jonah’s assistance. According to my understanding of theory of constraint, the first thing to do is finding bottleneck. Bottleneck is a kind of the point that decides the limit of the system. Let’s assume that 10 people are marching in a line. When people are marching in a line, someone in the back would often walk faster to catch up with someone in the front. Also, someone in the front sometimes would wait for someone in the back. Finally, the speed of the marching will be the speed of a guy in the last. Bottleneck in this example is a guy who is marching in the last. Let me give one more example related to service organization. One fast food restaurant recently bought a machine that can increase the productivity by double. So, this restaurant can make more...
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...BR100 Application Setup Document ADDING NEW OPERATING UNIT - FINANCIALS Author: Creation Date: Last Updated: Version: 1.0 Release: 11.5.10 Contents SA: Review Multi-Org Profile Options 1 AP: Choose Set of Books 2 PO: Define Inventory Organization Parameters 3 AP: Define Financial Options 4 AP: Define Expense Report Templates 6 AP: Define Payables Options 7 AP: Define Banks 10 AP: Define New AP Signing Limits 13 AP: Define Tax Codes 14 AP: Define Tax Groups 15 AP: Define Tax Reporting Entities 16 OIE: Define iExpense Policies 17 Enable Expense Allocations 17 Set Up Required Expense Fields 18 Define Receipt Notification Rule Set 19 Assign Receipt Notification Rule Set 20 Define Mileage Rate Schedule 21 SA: Set OIE Profile Options 23 AR: Define AR System Options 24 AR: Open...
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...1 (a): How senior managers at WorldCom managed earnings: Senior manager of WorldCom (CFO, Scott Sullivan) has cooked up the earnings of the company by violating the two basic rule of accounting i.e. accrual and capitalization. They overstate the company pre-tax income by releasing the accrual balance to the income statement and by capitalizing the operating expenses in the books (Dick Thornburgh, 2004). As per the GAAP (generally accepted accounting principles), a company should required to follow matching concept between revenue and expense for any accounting period. In year 1999 to 2000, the senior manager managed the earning by manipulating accounting entry of expense accrual i.e. they reverse the accrual to reduce the expense line in the income statement. Hence the accrual left in books was much lesser than as compare to the actual payment required to make in future (Hans-Ulrich Westhausen, 2010). In 2001 when only few accrual left to release, senior managers start disguising operating expenses as capital expenditure to avoid revealing of the losses of the company. As per GAAP, operating expense should booked entirely in the year to which it relate to while capital expenditure get capitalized and booked in expense head over the period in the form of depreciation. CFO, Scott Sullivan ordered the seniors to reclassify the operating expense to capitalize head so that they can be book in expense head over the period of time. Pressures led senior managers to manage WorldCom’s...
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...head after reading Being The Boss was that I wish I had found this book years ago when I started this journey into management. The book was thought-provoking and sometimes difficult to comprehend because of the notion that I may be stagnating in my own professional development was quite unnerving. What was even more concerning to me was the fact that I may be missing some key relationship- building, as well as managing myself, network, and team. What this book has made me do is take stock of all of the work that it takes to hone a skill set to become an effective leader and to continue to develop that skill set no matter how daunting the task may seem. I had never really considered the ideas of the three imperatives and I would say honestly there are some ideas in this book that I do currently understand and utilize. That being said, I learned these skills through making mistakes, which for me was a very humbling experience to say the least. This is not the way to become a great leader, but I think it is the reality in many cases. After reading the book Being The Boss it has given me a road map of what I need to work on and how to work on it. I believe that after reading this book this will make me consider management in a different light and will change the way that I work on a day-to-day basis, as well as planning into the future. There are three major imperatives that the authors discuss throughout the book and they require you to think about your own situation and rate yourself...
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