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Joshua

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CHAPTER 2
Car Rental Literature Review
The car rental company PH-Rent has 6 companies and more branches all over the phillipines. At each branch cars,classified by car group, are available for rental. Each branch has a manager and booking clerks who arrange rentals and reservations for future rentals. Cars rented from one branch of PH-Rent may be returned to any other branch. The rental period and the car group are specified at the time of reservation. The renting branch must ensure that the car has been returned to some branch at the end of the rental period. If a car is returned to a branch other than the one that rented it, the car is assigned to the new branch.
At the end of each day cars are assigned to reservations for the following day. If no car of a requested group is available, a branch manager may ask other nearby branches if they have cars transfer to him.
PH-Rent has 600 service depots, each serving several branches. Cars may be booked for maintenance at any time provides that the service depot has capacity on the day in question.
For simplicity, only one booking per day is allowed. A rental or service may cover several days. There are about 20,000,000 rental bookings and 700,000 service bookings per year.
A customer can have several reservations but only one booking at the time. PH-Rent keeps records of about 5,000,000 customers, their rentals and bad experiences with customers. This information is used to decide whatever to approve a rental. Customers records are kept until ten years after their last

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