...increasing, the MidSouth Chamber of Commerce (MSCC) has decided to update its computing systems. The management then decided to consolidate their systems to AS/400 based system called UNITRAK. Ted Vassici has supported the systems for a significant period before Simon Kovecki was hired by MidSouth Chamber of Commerce (MSCC). Simon Kovecki was in charge of implementing this new system, but he ended up with failure that left MidSouth Chamber of Commerce (MSCC) with lost data on the old systems, and an inoperable UNITRAK system. This case study illustrates the problems that MSCC went through after acquiring the UNITRAK system. Summary According to Brown, C.V., Dehayes, D.W., Hoffer, J.A., Perkins, W.C., Martin, W.E. (2011), Jack Wallingford, who was the President of MSCC, taught of appointing a new person who could help for the growth of revenue in the organization. Leon Lassiter who has no information technology background has taken for this task. He began to recognize the problems and complexities with the system conversion. Lassister felt that there were problems with MidSouth’s whole approach to the management of information technology that led to the development of new software from UNITRAK. MSCC does not have heavy experience related to information systems. According to Brown, C.V., Dehayes, D.W.,...
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...the systems for a significant period before Simon Kovecki was hired by MidSouth Chamber of Commerce (MSCC). Simon Kovecki was in charge of implementing this new system, but he ended up with failure that left MidSouth Chamber of Commerce (MSCC) with lost data on the old systems, and an inoperable UNITRAK system. This case study illustrates the problems that MSCC went through after acquiring the UNITRAK system. Summary According to Brown, C.V.,Dehayes, D.W., Hoffer, J.A., Perkins, W.C., Martin, W.E. (2011), Jack Wallingford, who was the President of MSCC, taught of appointing a new person who could help for the growth of revenue in the organization. Leon Lassiter who has no information technology background has taken for this task. He began to recognize the problems and complexities with the system conversion. Lassister felt that there were problems with MidSouth’s whole approach to the management of information technology that led to the development of new software from UNITRAK. MSCC does not have heavy experience related to information systems. According to Brown, C.V.,Dehayes, D.W., Hoffer, J.A., Perkins, W.C., Martin, W.E. (2011), “Lassiter believed that a...
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...Case Study 1 Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems Student Name: Carlos Daley Date: September 06, 2015 MGMT408 Instructor: Rene Trevino Introduction Midsouth Chamber of Commerce (MSCC) was established in order to assist businesses in the Midsouth region. The MSCC grew tremendously in the latter part of the 1980s and was considered the premiere advocacy organization for businesses in the region and was headed by Jack Wallingford (President). Because of the immense growth, MSCC started using technology to cultivate the enormous information and potential of the organization. This particular case study gave a rundown of the dilemma which MSCC experienced during the implementation of the new system (UNITRAK) that they acquired to manage their operations. Background Based on the case study, MSCC computerized systems weren’t integrated, poorly maintained and without any technical support. In fact, the computerized systems were outdated and not compatible with current technology. Leon Lassiter (Vice President) played a vital role in making MSCC profitable again; however, he is not satisfied and wanted to take the organization to even higher level. The tool that Mr. Lassiter believed would take the organization into the future is an integrated computerized system that could enhance the organization core functions. However, before Mr. Lassiter pushed for the new systems; he utilized the old systems for a while, and even...
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...Case Study 1: Midsouth Chamber of Commerce-The Role of The Operating Manager Information System Question: Something had to be done- but what? After reading the case, one continues to come up with new problems and issues along the way that are related to information technologies. The three main problems we encountered in this case are lack of IT knowledge, inappropriate planning, and ineffective and inefficient Resource Management. Each of these issues requires specific attention to fix the next problem and so forth. The solution to attack each individual problem or issue will be explained as follows. Problem #1 Attempting to manage the conversion from an old technology system to a new one without the proper knowledge or background in information technology. Solution Rather than attempting to fix the IT issue, which Leon Lassiter (Vice President of Marketing) of Midsouth Chamber of Commerce (MSCC) had no knowledge about, instead he should have recognized the issue and address it to be taken care by IT experts. Most importantly he should have consulted with the experts of the matter addressing potential problems and solutions while establishing a timetable of completion of the project within reasonable, reachable, and acceptable time frame. At the same time he needs to establish a realistic expenditure budget to avoid draining financial reserves set forth for such expenses. Now, Mr. Lassiter needs to prioritize the full conversion of the new system by October. He needs...
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...before making a purchase. Key players that are not involved in daily IT functions were put in charge of purchasing new software and the users and IT personnel were not contacted on what the new system should do or what features are wanted. Introduction This assignment is a case study that shows the failures of a business while integrating over to a new software system. The MSCC displayed many areas of poor judgment on technology and software in the business. They were running on old system and software into the 21st century. The time to upgrade to more current systems had long past. Problems will arise when management and support staff are not on the same page when it comes to technology decisions. Improperly trained IT staff and office politics slowed the integration process to a standstill once the new system was approved. Improper steps were also taken by IT staff as no plans were laid out to what steps to take during the process. We will look at each key player and the roles they had in the case. We will also look at what steps we would need to take if we were in Leon Lassiter’s place. Questions 1. Who are the key players in the case and what are their respective roles? 1.1 Leon Lassiter – Lassiter was brought on work at MSCC during a time where they were struggling to keep the budget balanced and produce revenue. It pioneered the push sales and marketing push and revamped the sales process to allow them to achieve sales and replenish the funds in the reserve. Even though...
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...Commerce Case Study Sulaiman Al‐Rafee MBA‐534 Signature: ……………………………………… Sunday, October 11, 2009 Introduction Midsouth Chamber of Commerce (MSCC) was created to benefit of businesses within the Midsouth area. By the late 1980s, MSCC became the most powerful business advocacy organization within the area, with Jack Walingford as president. As they started using more and more computer technology, they recognized the need to use computer technology to harness the power of information they had. This case study outlines what MSCC went through when they acquired a new system to handle their operations. Case summary Computer operations at MSCC MSCC had some computer systems that were not integrated, not documented, with little supports and maintenance at the time, and the systems was not Y2K compatible. Leon Lassiter had a vision of an integrated computer system that could further help the organization in its core business (marketing, handling conferences and seminars, pushing the Legislature for new laws). They started with hiring a full‐time computer programmer (Simon Kovecki), and started looking at software packages for the organization. While Lassiter was not in charge of computer operations (Jeff Hedges was put in charge of computer operations), Lassiter pushed the organization to purchase a new system from a company called UNITRAK. It seemed like Lassiter was the “champion” behind the software...
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...Case Study 1 Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems It was 7:30 P.M. on September 22, 2006, and Leon Lassiter, Vice President of Marketing with the Midsouth Chamber of Commerce (MSCC), was still in his office, reflecting on the day’s frustrations. Lassiter had met with four territory managers, his marketing support supervisor, and a number of other members of his staff. All were upset about their lack of access to the new computer system and the problems they were having using their old systems. Lassiter had assured them that the problems were being addressed. He stressed that patience was needed during the ongoing conversion to the new system. Now, during his private moment, Lassiter was beginning to recognize the problems and complexities he faced with the system conversion. The work of his marketing staff, who were unable to access the new computer system to handle their accounts, had ground to a halt. Even worse, something had happened to the data in most of the workstations, which meant that conference registrations and other functions had to be done manually. These inconveniences, however, were minor compared to Lassiter’s uneasy feeling that there were problems with Midsouth’s whole approach to the management of information technology. Lassiter knew that time was of the essence and that he might have to step in and manage the conversion, even though he had no information technology background. He wondered what he should...
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...Midsouth Chamber of Commerce, Competency and Complacency A Case Study Analysis: JADE Stone Regis University Abstract Your abstract should be one paragraph and should be between 150 and 250 words. It is a summary of the most important elements of your paper. Your abstract should accurately represent your paper, be non-evaluative, coherent and readable, and concise. The abstract is a single paragraph without indentation. See The APA Publication Manual, 6th edition, p. 27 for additional details on writing an abstract. Midsouth Chamber of Commerce, Competency and Complacency: A Case Study Analysis This Midsouth Chamber of Commerce MSCC Case Study is an examination of how NOT to manage information technology. Many things went wrong in this organization’s pursuit of greater efficiency. While some of it can be attributed to natural but painful growth, basic human character and leadership flaws account most of the problems MSCC endured. I will analyze the mistakes that were made which led to internal strife, crippled productivity and decreased morale. I also want to assess the performance of Mrs. Sage Niele, their newly appointed Vice President/Chief Financial Officer. Finally, I will critique what we are told about Data Management Associates (DMA), and their contract with MSCC. Caught In The Middle Of Technology The Midsouth Chamber of Commerce had been in business for over 80 years. They knew what they were doing, and they knew how to anticipate the needs of...
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...current IT scenario, and working with DMA, the company that is providing MSCC’s current software system, with a softer temperament, are some positive signs demonstrated by Niele,towards solving MSCC’s IS problems. From now, It is essential for MSCC to work with Niele to provide her with every opportunity to succeed, with proper oversight from the upper management .MSCC also has to be extremely careful to avoid past mistakes, or else even with Niele’s effort, MSCC will seize to exist as an organization without a proper IT infrastructure. Cleaning up an Information System debacle at MSCC Leon Lassiter, president of Midsouth Chamber of Commerce, felt the need to introduce UNITRAK software into the organization, to provide MSCC with a competitive advantage (Brown, DeHayes, Hoffer, Martin, and Perkins, 2009, p. 193). Lassiter was introduced to UNITRAK on August 1998, and the system was implemented for MSCC’s IS operations in August 1999.UNITRAK lacked the necessary capabilities to serve MSCC, the most prominent lack of feature, highlighted by its lack of “relation database...
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...La Cámara de Comercio de Midsouth La Cámara de Comercio de Midsouth (CSMM) fue creado para beneficiar a las empresas dentro del área de Midsouth. La Cámara de Comercio de MidSouth (CSMM) era una cámara de gran éxito y eficiente en comercio de todo el estado. Era conocida por su liderazgo y por equipo de trabajo el cual era muy efectivo para lograr sus objetivos organizacionales. Todo el comercio del estado se había beneficiado históricamente de su fuerte liderazgo. A fines de 1980, la CSMM se convirtió en la organización más poderosa en la defensa de los negocios dentro de la zona, con Jack Walingford como presidente. A medida que pasó el tiempo al utilizar la tecnología que tenían, reconocieron la necesidad de adquirir una tecnología informática nueva para aprovechar el poder de la información que tenían. Este caso de estudio se describe lo que pasó con la CSMM cuando adquirieron el nuevo sistema para manejar sus operaciones. TRANSFONDO HISTORICO A principios de 1900, el desarrollo económico en el Área Midsouth dependía en gran medida de los sistemas de transporte. Como resultado de las decisiones legislativas, muchas comunidades en la zona de Midsouth no podían tener un acceso razonable a los servicios de transporte, así se retardaba el desarrollo empresarial y económico. No habiendo nadie para representar las preocupaciones del estado al gobierno, un grupo de poderosos empresarios formaron la MSCC para presionar a la legislatura sobre el tema del acceso al transporte...
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...CONTENTS: CASE STUDIES CASE STUDY 1 Midsouth Chamber of Commerce (A): The Role of the Operating Manager in Information Systems CASE STUDY I-1 IMT Custom Machine Company, Inc.: Selection of an Information Technology Platform CASE STUDY I-2 VoIP2.biz, Inc.: Deciding on the Next Steps for a VoIP Supplier CASE STUDY I-3 The VoIP Adoption at Butler University CASE STUDY I-4 Supporting Mobile Health Clinics: The Children’s Health Fund of New York City CASE STUDY I-5 Data Governance at InsuraCorp CASE STUDY I-6 H.H. Gregg’s Appliances, Inc.: Deciding on a New Information Technology Platform CASE STUDY I-7 Midsouth Chamber of Commerce (B): Cleaning Up an Information Systems Debacle CASE STUDY II-1 Vendor-Managed Inventory at NIBCO CASE STUDY II-2 Real-Time Business Intelligence at Continental Airlines CASE STUDY II-3 Norfolk Southern Railway: The Business Intelligence Journey CASE STUDY II-4 Mining Data to Increase State Tax Revenues in California CASE STUDY II-5 The Cliptomania™ Web Store: An E-Tailing Start-up Survival Story CASE STUDY II-6 Rock Island Chocolate Company, Inc.: Building a Social Networking Strategy CASE STUDY III-1 Managing a Systems Development Project at Consumer and Industrial Products, Inc. CASE STUDY III-2 A Make-or-Buy Decision at Baxter Manufacturing Company CASE STUDY III-3 ERP Purchase Decision at Benton Manufacturing Company, Inc. CASE STUDY III-4 ...
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...Contents Preface Acknowledgments Introduction 1 BRAIN POWER Myth #1 Most People Use Only 10% of Their Brain Power Myth #2 Some People Are Left-Brained, Others Are Right-Brained Myth #3 Extrasensory Perception (ESP) Is a Well-Established Scientific Phenomenon Myth #4 Visual Perceptions Are Accompanied by Tiny Emissions from the Eyes Myth #5 Subliminal Messages Can Persuade People to Purchase Products 2 FROM WOMB TO TOMB Myth #6 Playing Mozart’s Music to Infants Boosts Their Intelligence Myth #7 Adolescence Is Inevitably a Time of Psychological Turmoil Myth #8 Most People Experience a Midlife Crisis in | 8 Their 40s or Early 50s Myth #9 Old Age Is Typically Associated with Increased Dissatisfaction and Senility Myth #10 When Dying, People Pass through a Universal Series of Psychological Stages 3 A REMEMBRANCE OF THINGS PAST Myth #11 Human Memory Works like a Tape Recorder or Video Camera, and Accurate Events We’ve Experienced Myth #12 Hypnosis Is Useful for Retrieving Memories of Forgotten Events Myth #13 Individuals Commonly Repress the Memories of Traumatic Experiences Myth #14 Most People with Amnesia Forget All Details of Their Earlier Lives 4 TEACHING OLD DOGS NEW TRICKS Myth #15 Intelligence (IQ) Tests Are Biased against Certain Groups of People My th #16 If You’re Unsure of Your Answer When Taking a Test, It’s Best to Stick with Your Initial Hunch Myth #17 The Defining Feature of Dyslexia Is Reversing Letters Myth #18 Students Learn Best When Teaching Styles Are Matched to...
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...NOTE: This PDF document has a handy set of “bookmarks” for it, which are accessible by pressing the Bookmarks tab on the left side of this window. ***************************************************** We are the last. The last generation to be unaugmented. The last generation to be intellectually alone. The last generation to be limited by our bodies. We are the first. The first generation to be augmented. The first generation to be intellectually together. The first generation to be limited only by our imaginations. We stand both before and after, balancing on the razor edge of the Event Horizon of the Singularity. That this sublime juxtapositional tautology has gone unnoticed until now is itself remarkable. We're so exquisitely privileged to be living in this time, to be born right on the precipice of the greatest paradigm shift in human history, the only thing that approaches the importance of that reality is finding like minds that realize the same, and being able to make some connection with them. If these books have influenced you the same way that they have us, we invite your contact at the email addresses listed below. Enjoy, Michael Beight, piman_314@yahoo.com Steven Reddell, cronyx@gmail.com Here are some new links that we’ve found interesting: KurzweilAI.net News articles, essays, and discussion on the latest topics in technology and accelerating intelligence. SingInst.org The Singularity Institute for Artificial Intelligence: think tank devoted to increasing...
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