...Topics Covered Chapter 12: Logistics and Supply Chain Information Systems Overall importance of information systems to logistics and supply chain management. Key issues in information systems. quality of information, and what to measure to assure that this quality exists exists. The architecture and objectives of information systems. role of logistics in the “connected” economy, and impact of evolving technologies on logistics and logistics processes. structural components of the logistics information system, and contribution of each to the overall effectiveness of logistics and supply chain processes. importance of adapting to new information technologies. 2 Logistics Profile: Applebee’s… Logistics and Supply Chain Information Systems: Introduction Restaurant ordering practice has progressed from phone to fax to Internet. Information systems (IS) help Applebee’s to monitor pre-negotiated prices and rebates, and to better manage inventory tracking. Internet-enabled information systems have great potential to improve the efficiency and effectiveness of supply chain activity. 3 Many firms view effective management of logistics and supply chain activities as: Prerequisites to overall cost efficiency, and Keys to ensuring their ability to competitively price their products and services.1 Effective information management also can help ensure that a firm meets the logistics needs of its customers. 4 Customer...
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...Logistics has developed as an important area or function of business since World War II. It has gone through several phases of development in achieving its present status. It is a critical part of supply chain management. The coordination and, perhaps, integration of the logistics systems of all the organizations in a supply chain are necessary requirements for successful management of the supply chain. (Bowersox etc, 2007) Logistics can be divided into two parts: domestic logistics and international logistics. Difference between Domestic & International Logistics can be said to arise mainly on account of the three major factors : 1) Logistic costs is International Business is much more higher than the domestic business 2) The Logistic Mechanics are much more complex in the context of international logistics than the domestic logistics 3) The political, cultural and institutional factors connected with international logistics are of considerable importance whereas these are usually not of much consequence in the context of domestic logistics.(Networker, n.d) Globalization of the world economy and our logistics has advanced at an almost unbelievable speed. Growth in world trade, and corresponding cargo container movements, continues to substantially exceed overall economic growth, meaning that trade volumes are doubling every 5-7 years.(Hill etc, 2001) There are some roles of global logistics: • Globalization helped in doing business beyond the national boundaries...
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...Logistics Planning and Management Lecture 1 Prof. Ying-Ju Chen Agenda Course Information Objectives and Learning Outcomes Structure and Grading Class Participation Topics Agenda Course Information Objectives and Learning Outcomes Structure and Grading Class Participation Topics Course Information Course Title • IELM 3450: Logistics Planning and Service Management • ISOM 3760: Logistics Management Instructor • Prof. Ying-Ju Chen • Office: LSK 4035 (Business building) • Email: imchen@ust.hk • Ph: 2358-7758 Instructor Qualification • BS &MS, Dept. of Electrical Engineering, National Taiwan University • M Phil &PhD, IOMS-Operations Management Group, Stern School of Business, New York University Instructor Past Experience • Faculty, IEOR Department, University of California at Berkeley, 2007-2014 Taught Courses • Dynamic programming • Service operations management • Production system analysis •… Instructor Current Appointment • Department of ISOM, School of Business and Management • Department of IELM, School of Engineering • Joint (50 & 50) appointment • Home dept & office: SBM • Teaching: 50 & 50 • Service: 100 & 100 … Agenda Course Information Objectives and Learning Outcomes Structure and Grading Class Participation Topics Course Objectives Understand role of strategic logistics management in global firms Analyze logistics problems on a functional, business and company-wide basis Get...
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... Summary The principal thesis of this paper is to discuss location analysis and its role in supply chain network analysis and design. The emphasis of site location is of strategic importance to all organizations seeking to maximize profits and minimize costs. The logistics/supply chain network design has six major planning steps in the process of designing a comprehensive logistics/supply chain network: The first step is to define the logistics/supply chain design process. The second step is to perform a logistics/supply chain audit. The third step is to examine the logistics/supply chain network alternatives. The fourth step is to conduct a facility location analysis, followed by the fifth step, which is to make decisions regarding network and facility location. The sixth and final step is to develop an implementation plan. Location analysis is also discussed in terms of the advantages and disadvantages of globalization and major location site factors. The discussion then describes the methods for evaluating major location site factors and making location decisions based on the evaluation. The paper concludes with discussing different modeling approaches and the need for comprehensive planning. (Reid and Sanders, 2010) (Coyle, J., Langley, C., Novak, R., Gibson, B. 2013) Introduction As stated by Jeff Karrenbauer (2010) in his presentation, Strategic Supply Chain Design, to the North America Supply Chain World...
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...freight takes center stage Contents Snapshot The challenge The solution The rollout Issues encountered Results Logistics finally catches up with ‘lean’ 1 2 3 4 4 5 5 Share this case study Tweet about this case study Follow Viewlocity on Twitter Share this on Linkedin Connect to Viewlocity on Linkedin Share via email Inbound freight takes center stage | Page 1 Snapshot Ford Motor Company Key challenge To balance inbound freight costs for thousands of parts across hundreds of suppliers with the high frequency of deliveries needed to support just-in-time (JIT) automobile manufacturing. Solution Ford deployed the Inbound Planning Engine from Viewlocity Technologies that considers multiple factors and constraints necessary to meet lean manufacturing requirements at the lowest possible cost. Factors considered included: • • • • • • • • Load sequencing across suppliers Quantities per load Trailer capacity Load configuration Dock schedules and capacities Production schedules Target plant inventory levels Return of part containers to suppliers Upon consideration of all of these factors, the Viewlocity Inbound Planning Engine was used to determine the plan for the right quantity and delivery frequency for every part at the lowest possible cost. The Viewlocity Inbound Planning Engine was first employed by Ford Materials Planning and Logistics Group to support the launch of the company’s best selling F-150 pickup. Results Fewer transport miles, better trailer...
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...The four P’s: The two companies could only became successful and therefore could reach global recognition by the efficient use of the four P’s. Let’s see what the four P’s mean in the case of these firms. Product: Although toothpaste, shower gel, detergents are convenience goods, (these products are usually bought with little planning) Colgate-Palmolive and Unilever maintain a high level of quality. “Companies choose a quality level that matches target market needs and the quality levels of competing products”(Kotler, Armstrong, Saunders, Wong 1996, p. 551). Quality is not just a feature, but also a core philosophy and all members of the firm, even top management have to be dedicated to quality. Quality refers not only to products but also refers to the manufacturing, which is done without defaults. Quality also means the fact that the firm is involved in improving customer value and maintains the satisfaction of customers and participates in constant R&D (research and development). In the case of Colgate, it is easier to keep the level of quality because the firm’s products are deemed suitable for use and consumers have not complained much about the quality. Unilever also struggles to maintain quality but is always tarnished by the constant criticism of the Greenpeace. Unilever, which makes the famous Dove product buys palm oil from suppliers who destroy Indonesia’s rainforests. This will result in forest destruction, extinct animals, and climate change. In Unilever’s “sustainable...
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...Rewards And Recognition Some of our awards: Employee of the Month: Individual Business verticals have instituted the employee of the month award. These awards are given to employees to recognize and appreciate their outstanding contribution. Employee of the Quarter: The Employee of the Quarter awards are given to employees who have a positive, professional attitude, excellent customer service and are respectful of organizational policies. Adherence to our core values, innovation, being helpful to co-workers, exhibiting good customer service and people skills, and a record of good attendance are the main criteria. Long Service Awards: Employees who complete five years and ten years with the organization are rewarded for their loyalty. CMD Awards: This is the most coveted and sought after award. Special awards are given by our respected Chairman and Managing Director to individuals across various levels for their outstanding contributions. Workplace Training Training in the Workplace Different businesses face different issues within the workplace. A manufacturing plant, a warehouse, a retail store, or an office will each have different needs and different motivations for considering workplace training. The need for training in the workplace may be safety related such as forklift training and manufacturing training where there are safety hazards not experienced in other business. Training may be required to ensure the company delivers great customer experiences such as in offices...
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...provided a service by logistic service providers within the supply chain which makes it necessary to formulate strategies (Davenport, Jarvenpa, & Beers, 1996). Logistics is a part of the supply chain, which plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption to meet the clients’ needs (Butterworth-Heinemann, 2004). A number of logistical strategies exist from company to company, each claiming to be more efficient, faster, and better than their competitors. Any logistical strategy should contain some common components that supports the company’s overall logistics strategy (Waters, 2003). An effective strategy can be established for any logistical situation utilizing these four components: Agile logistics, lean management, a good relationship with vendors and effective technology systems. Logistical Strategies within the Supply Chain Because supply chain strategy depends on the type of supply chain a company uses, the type of functional strategies chosen should complement the type of supply chain that the company is a member of (Langabeer and Rose, 2002). The purpose of this paper is to explore and expand on the identified components within the supply chain that can be used as a framework when developing a logistics strategy. This framework consists of four identified components: Agile logistics, lean manufacturing, and...
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...Term, 2014-2015 SEEM 4600/ESTR4500 Logistics Management Course Objectives Logistics management is the planning, implementation and control of the processes involved in the flow and storage of materials from the point of origin (as raw materials) through the various valueadded stages to the point of consumption (as finished goods). It has been estimated that logistics costs account for 30% of the cost of doing business. Effective logistics management can lower costs, provide better service and quality, which translate into strategic competitive advantage and profitability for the company. This course provides an introduction to Logistics Management. Topics covered include the strategic importance of logistics management, logistics network design, location and layout planning, transportation, distribution management and warehousing, third-party logistics, green logistics, service operations management and other trends and developments. Through this course, we hope that the student will develop an appreciation of the practical significance and complexities of logistics management, gain an understanding of the key processes involved, and master some analytical tools useful in the designing, operating and improving of a logistics system. Textbook Ghiani, G., G. Laporte and R. Musmanno, Introduction to Logistics Systems Management, 2013, Wiley. References Goetschalckx, M., Supply Chain Engineering, 2011, Springer. Christopher, M., Logistics and Supply Chain Management (4th edition)...
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...End-of-term SCM Globe Summary paper Overview and learning objective: The personal experiences with simulation and modeling exercises are unique to an individual decision-maker. The goal of the Cincinnati Seasonings exercise is not the final outcome. Achievement is measured within the learning and accomplishments as a student evaluates options, selects an action plan, monitors results, and makes further adjustments. In a continuous improvement model, this approach is the "plan-do-check-act" cycle. During week 10 as the simulation draws to a close, the paper is an opportunity for each student to perform a personal assessment of what went well and the aspects that could be future improvement areas as that person approaches future logistics network challenges. Students will share their papers in a conference and peers will have an opportunity to compare their learning achievement with others. I. Introduction A. Overview of Cincinnati Seasonings - provide a narrative about the company and its business goals and objectives. This information is based upon the user manual. B. The initial supply chain scenario- describe the supply chain as of Week Two when the simulation exercise began. This includes the starting parameters and network configuration. II. Accomplishments (these are the aspects reflecting your own contributions towards stabilizing and improving the supply chain) A. What went well - what aspects of the simulation results were favorable? These were your major strides...
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...Tesco 1 Tesco in the past. Brief comany history 1919: The first market was opened by Jack Cohen in the East End of London. 1924: The first own-brand product sold by Jack was Tesco Tea – before the company was called Tesco. The name comes from the initials of TE Stockwell, who was a partner in the firm of tea suppliers, and CO from Jack’s surname. 1929: Jack Cohen opens his first Tesco store in North London. 1960: Tesco takes over a chain of 212 stores in the North of England. 1961: Tesco Leicester enters the Guinness Book of Records as the largest store in Europe. 1994: The first Tesco Express opens. Tesco becomes the first retailer to offer customers a service commitment at the checkouts through “One in Front”. 1995: Tesco becomes the market-leading food retailer, enters Hungary and launches Clubcard. Tesco enters Poland, Slovakia and the Czech Republic in 1996, Taiwan and Thailand in 1998, Malaysia in 2002, Turkey and Japan in 2003. 2000: tesco.com is launched. 2004: Tesco enters China and launches own-brand Fair-trade range. 2005: Tesco exits the Taiwanese market in an asset swap deal with Carrefour involving stores and operations in the Czech Republic. 2 The present: Tesco plc. Founded in 1919 in London, Tesco plc is a British-based international grocery and general merchandising retail chain. With revenues of £67 billion (2011), it is the largest British retailer by both global sales and domestic market share, with...
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...Kimberly Clark – Lean Logistics June 25, 2012 Executive Summary Organizations in today’s economy often include cost control or reduction in their overall strategies. Logistics is an area of increasing focus where internal and external costs affect the margins and customer demands require excellence of service. In distribution, selective, exclusive and intensive are three primary channels in which an organization must determine the best option in relation to products and customers. The Kimberly Clark Company provides an excellent example for today’s organizations with “a customer-oriented supply chain reorganization begun more than four years ago, K-C is improving distribution efficiencies, reducing transportation costs and shrinking its carbon footprint, while becoming an indispensable partner to retail customers” (Jamison, 2008, para.3). Technology and the Supply Chain Continuous advancements in technology offer new solutions to old problems in supply chain management as well as placing focus on the current needs of distribution in global markets. Real-time locations systems (RTLS) are among emerging technologies where “RFID is no longer considered an emerging technology. It is a proven solution with high value add and an increasingly attractive ROI, said Michael Liard, Director, AutoID for VDC Research Group.” (Zebra Technologies, 2012). Technology plays an important role in distribution where retail customers focus on inventory reduction...
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...TOPIC: REVERSE LOGISTICS IN MANUFACTURING SECTOR ANKITA ASHOK BAJPAI (PRN 13020741013) SANDHYA GODAVARTHY (PRN 13020741044) SANKET MADAN PAUNIKAR (PRN 13020741045) SAUNAK GHOSE (PRN 13020741046) YOGESH KASAR (PRN 13020741062) An analysis of the factors affecting the dynamics of reverse logistics in the manufacturing sector: An interpretive structural modeling approach A. Bajpai, S. Ghose, S. Paunikar, S. Godavarthy, Y. Kasar Abstract: Reverse Logistics is increasingly becoming one of the most important and impacting factors, and a key challenge for any company/industry. To adapt to the current market scenario, and to gain competitive advantage over its competitors, a company needs to optimize its Reverse Logistics operations and try to reduce its cost to a minimum. There are many factors influencing the nature and cost of Reverse Logistics operations. In this paper we have chosen a few variables which influence the Reverse Logistics scenario, and tried to show the inter-relationship between them. 1. Introduction to the field of reverse logistics : Reverse Logistics (RL) refers to the operations involved in reprocessing and reusing the finished goods and materials. Reverse Logistics involves process oriented approach to plan and control the most efficient and cost efficient flow of raw materials, current inventory, finished goods, etc. to its point of origin from the point of consumption for its proper reuse or disposal. Reverse Logistics costs in the...
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... |Mr. Hrishikesh Kardile | |Office: 318C EN |Office: 308 EN | |Phone: 744-6055 |Phone: 835-7428 | |E-mail: tieming.liu@okstate.edu |E-mail: hrishikesh.kardile@okstate.edu | |Office Hours: Thursday 2:00-3:00 PM. |Office Hours: M/W 9:30 – 10:30 AM | Objectives and Outcomes: To develop modeling skills and to provide new concepts and problem-solving tools, applicable to the design and planning of supply chains. Upon completion of the class, students will understand how to design and implement supply chain strategies in multi-national supply chains that work under dynamic market conditions including: • Strategic issues in supply chain management • Supply chain designs based on products and markets • How to measure supply chain performance • Where to put plants and resources Prerequisites IEM 4613 Production Planning and Control Systems, or equivalent; Text Book Simchi-Levi, Kaminsky and Simchi-Levi, Designing and Managing the Supply Chain, Irwin McGraw Hill, 3rd edition, 2007. Reference ...
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...fraction of what it would cost to build their own system and infrastructure. These services include: 1. Supply chain design and management, 2. Freight forwarding, 3. Customs brokerage, 4. Mail services, 5. Multimodal transportation, 6. And financial services, in addition to logistics services.MIS Issue: DIAD the Delivery Information Acquisition Device (DIAD) is a handheld computer where the drivers can obtain information about the customers’ package. The UPS is in the transportation industry. They move goods, information, and funds between individuals and companies. Their operations provide delivery by land and by air, and they offer services at customer shipping centers, as well as online through UPS.com. They know their business has its own unique supply chain needs and challenges. They designing and planning on what might help the customers: • Streamline the customers’ distribution network to gain efficiencies, improve customer service, and better utilize assets and capital • Provide insight into logistics design, re-engineering, and supply chain management • Implement benchmarking processes to measure productivity. From site analysis and selection, to supply chain modeling and network optimization, to parts planning, their services can help us start the process of making our supply chain a more effective part of our business' operations. They are looking for ways to cut costs, speed products to market, improve customer service, or strengthen the customers’...
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