...For the exclusive use of X. Liu, 2015. 9-513-034 REV: APRIL 10, 2013 JOSE B. ALVAREZ CARIN-ISABEL KNOOP MARY SHELMAN Mutti S.p.a. Francesco Mutti, owner, CEO, and great-grandson of the founder of Muttia S.p.a., ran the 113-year old Parma, Italy–based tomato-processing company whose tagline for decades had read: “Solo pomodoro. Per passione.” (Only tomatoes. For passion.) Mutti sales grew from €11 million in 1995 to €185 million in 2011, without producing items for store brandsb in a market in which these offerings were steadily gaining share (see Exhibit 1 for Mutti’s financials). Tonnage of tomatoes processed increased from 30,000 in 1995 when Francesco had joined the management team, to 184,000 tons in 2011. From 3 managers and 16 employees in 2002, by 2012 the company had 10 managers, including one in France and one in India, and a total of 218 employees, including seasonal workers. “We achieved this growth by following different rules and developing a brand focused on quality when people said that brands were finished,” Francesco said. “We invested significantly to expand and improve our processing plant. We paid more for quality raw materials when others were starting to compromise and cut costs. We introduced TV advertising to explain why Mutti tomatoes were special. And then we stuck to the path—choosing a way and saying, ‘I don’t know if this is right or wrong, but I am going to do it.’” In December 2012, the bets continued to pay off. Mutti...
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...Employment-At-Will- Doctrine Strayer University January 22nd 2014 Employment-At-Will –Doctrine is the doctrine in American law, which can be summarize as either party with reason or without any reason can terminate the employment relationship. In recent years, private employment in the United States has traditionally been governed by employment-at- will” which is known as (EAW), which provides for minimum regulation of employment practices. It allows either the employer or employee to terminate the employment relationship at any time for any reason or no reason at all. The Employment- At-Will doctrine does protect the employee from being discharged from a company, based on, race, gender, age, disability, national origin, color, religion, sex, age, or disability. (Halbert & Inguli, 2012, P.49) “ At least 55%of all employees and managers in the private sector today in the United States are “at-will” employees”. (Radin, T. J., & Werhane, P. H. (2003). As an astute manager of the company, I will make the decision based on following scenarios, as the rules of employment-At- Will. John posted a rant on his Facebook page in which he criticized the company’s most important customer. John must be fired from the company as he leaked the critical information about the client on social media, which is unacceptable in the company. To prior hiring, he signed a confidentiality agreement clearly stating that, it is against the company policy to speak against...
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...Environmental Factors Analysis of McDonald's McDonald's is one of the chief international retailers in providing foodservices to its customers. There are more than 31,000 local restaurants, which cater nearly about 52 million people every day by providing world class fast-food in more than 100 countries. McDonald's chain is spread all over the world (McDonald's, 2009). 70 % restaurants of Mc Donald's are local and independent franchisees, which operate globally. McDonald's holds a major part of the share in the globally popular restaurant industry in approximately all the countries where it is operating its services (McDonald's, 2009). It doles out some of the favorite foods all around the world like World Famous French Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin (McDonald's, 2009). Among the most precious and renowned brands of the world, McDonald's is one. Approximately on all the countries where the McDonald's operates its services, it holds a major share in the global renowned quick service restaurant industry of the informal eat out market (McDonald's, 2009). McDonald's is a global organization which uses market research to understand the market environment before making any decisions related to market. This will help the company to identify the favorable and unfavorable factors in the environment from the standpoint of the firm. The environmental factors that affect the restaurant industry in which the McDonald's is operating are: political factors...
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...| Edexcel Level 5BTEC Higher National Diploma in BusinessASSESSMENT ACTIVITY : | | | | | Unit Name: | PROJECT MANAGEMENT | Unit Number: | 56 | Assignment Submission Date: | 30 – 10 - 2011 | Assessor: | RAMITA TEJPAL | Mode of submission: | LIVECAMPUS | Summary of Learning Outcomes 1 Investigate project management principles 2 Examine project organization and people 3 Examine project processes and procedures. Scenario You are required to select a Project which is carried out in the UK environment and should be authentic in nature. Tasks 1. For your Report: 1 Investigate project management principles 1. Describe the background and principles of project management (1.a) and the principles behind project management systems and procedures (1.c) 2. Appraise the viability of projects and develop success/failure criteria (1.b) 3. Identify the key elements involved in terminating projects and conducting post-project appraisals (1.d) 2. For your selected Project examine project processes and procedures 2. Explain the Control and Co-ordinate of a Project (2.b) which includes project organisation and people (a) Plan and specify human resources and requirements for a project (2.d) (b) Identify the organisational structure, management of knowledge and change, roles and responsibilities of participants of your team within a project and (2.a) (c) Identify project leadership requirements and qualities you identified and any recommendations...
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...------------------------------------------------- leadership: being an effective project manager Objectives a. To create an awareness of the network of relationships that need to be managed to be a successful project manager b. To identify the “currencies” a project manager can use to influence others c. To encourage students to engage in MBWA d. To highlight the importance of maintaining positive relationships with project sponsors e. To understand and discuss the importance of building trust for project success f. To identify some of the qualities of an effective project manager. 1. Managing versus Leading a Project 1.1 Managing—coping with complexity * Formulate plans and objectives * Monitor results * Take corrective action * Expedite activities * Solve technical problems * Serve as peacemaker * Make tradeoffs among time, costs, and project scope 1.2 Leading—coping with change * Recognize the need to change to keep the project on track * Initiate change * Provide direction and motivation * Innovate and adapt as necessary * Integrate assigned resources 2. Project Management Maxims: 3.1 You can’t do it all and get it all done 1.1.1. Projects usually involve a vast web of relationships. 3.2 Hands-on work is not the same as leading. 3.3.1 More pressure and more involvement can reduce...
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...Polarity Management Polarities and Polarity Management: What is a polarity? Polarities can go by various names. These include paradoxes or dilemmas. One example is the basic human need for oxygen and release of carbon dioxide. Humans need for survival depends on the delicate balance of these two opposing activities. This has to be done and kept at a healthy balance. To live, humans must manage the polarity of oxygen vs. carbon dioxide (Pink, 2010). Leaders of businesses that manage polarities well outperform other businesses both in the long term and short term. Polarities have an inherent power within them. One can lose this power when thinking in only either/or terms. Businesses can either plan for stability at the expense of change or push hard for change while losing what is valuable in stability. These opposing forces need each other to sustain itself over time (Irvin, 2010). Polarity management helps business leaders identify interdependent forces and plan for both. This can help avoid downsides on either side. By managing polarities well, the inherent tension between them can turn into creative energy. Business leaders can then witness their organization benefit from the comfort that is instilled in stability and still embrace innovative ideas change can bring. When this tension is not balanced correctly, stagnation can develop where stability should have been. On the other hand, chaos will erupt when change was the desire. When business leaders mistake polarities...
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...Question 2 Referring to Section 550 Quality Assurance and Practice review of the MIA By-Laws (on professional ethics, conducts and practice) and ISA220 Quality Control for an Audit of Financial Statements, do you believe that the engagement leader of an audit (like David Duncan on the Enron audit) should have authority to overrule the opinions and recommendations of the accounting & auditing function? Why or why not? In our opinion, the engagement leader of an audit should not have the authority to overrule the opinions and recommendations of the accounting and auditing function. To support our judgment, we refer the case to Section 550 Quality Assurance and Practice Review of the MIA By-Laws and ISA 220 Quality Control for an Audit of Financial Statement. Section 550.1 The By-Laws states that every member in public practice has to ensure that the firm adopts and applies policies and procedures designed to maintained adherence to professional standard. Enron had been hiding its Special Purpose Entity (SPE) by not consolidating the entity into its financial statements. The SPE were used to embezzle funds and hide the firm’s debts and expenses. This caused the firm to have understated expenses and profitable financial statements. The action of creating SPE is totally against the fundamental principles of auditing in terms of integrity. The principle of integrity imposes an obligation on all professional accountants to be straightforward and honest in all professional and...
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...UNIT 305 – OPERATIONS MANAGEMENT NEW CAIRO PAPER MILL TOPIC NAME LECTURER: DR.TONY JEWELS SUBMISSION DATE: 16.10.2013 STUDENT NAME: KHALED IBRAHIM STUDENT ID: 867438 TABLE OF CONTENT Executive summary ……………………………………………………………………………..3 1.Introduction 4 1.1 mission and vision 4 1.2 Objective of the Study 5 2. Key process in operations 5 2.1 Procurement 5 2.2 Production 5 2.3 Distribution 7 2.4 The sales 7 3. Planning stages and control 7 3.1 Strategic 7 3.2 Tactical 8 3.3 Operative 9 4. Environmental, Health, and Safety for Pulp and Paper Mills 10 4.1 Environment 10 4.2 Occupational Health and Safety 12 4.3 Community Health 13 5. Conclusion 13 List of Figures Figure 1 9 Figure 2 15 Executive summary Paper is a sheet of fibers with a number of added chemicals that affect the properties and quality of the sheet. Besides fibers and chemicals, manufacturing of pulp and paper requires a large amount of process water and energy in the form of steam and electric power. Consequently, the main environmental issues associated with pulp and paper production are emissions to water, emissions to air, and energy consumption. Waste is a gradually increasing environmental issue of concern .Paper production typically involves the following steps: • Producing and acquiring fiber • Chemically or mechanically processing the fiber into pulp • Running the pulp through a paper machine to create large rolls...
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...BSC 1) The BSC is a strategic responsibility accounting consequences system that translates an organization‘s mission and strategy into operational objectives and performance measures for four different perspectives: Financial Perspective: It provides a view of performance from the perspective of the shareholders. Customer Perspective: In achieving Customer Value and understand customer value. Internal Perspective: describes the internal processes needed to provide value for customers and owners Learning and growth (infrastructure) perspective defines the capabilities that an organization needs to create long term growth and improvement. 2) Lad indicators monitor progress towards objectives, in nature and measure whether the business remain in control, follow and event. Lead indicators measures future performance and monitor whether the organization is on target with its strategy, future event. PROBLEM 14.34 (30 minutes) Balanced scorecard: service firm—Tour`…page 720 Objectives 1. Financial Increase profit Improve cash flow 2. Customer Increase market share Improve customer satisfaction -expand customer base 3. Internal Business Increase office cost effectiveness Increase innovative tours -improve quality of product -improve production processes -improve environment performance 4. Learning and Growth Increase environmental knowledge of employees -improve employee satisfaction Performance Measures Lag Indicators Lead Indicators Profit per tour Average value of each...
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...Case of Study: Bathtub Period Synopsis:- The Scott project was a ten-month time period to develop a new product for Scott Corporation. The project team was seven full-time employees including Jerry Dunlap the project manager. Dunlap’s team were selected as the best employees of Park Industries. Besides, eight people from functional department. Four full time and the rest half time. Dunlap did not wish to break up the project office or reduce the team member as the workload was not constant. The monthly man-hour rate was 2,080 and the estimated cost per person was $ 60.00. After four month remaining on the project, Scott Corporation complained to Park Industries about the projected cash flow problem. Dunlap assigned his key people to other projects to guarantee that they will be not here at the beginning of the follow-on-work. Dunlap estimated 40,000 per month during the “bathtub” period to support and maintain his key people. Should Jerry go to the General Manager? Jerry should compare apple to apple “Work is priced out at the department average, and all work performed is charged to the project at the department average salary, regardless of who accomplished the work”. Jerry did not price the man-hour and determine the budget correctly. The way he assigned the key personnel and the estimate during the bathtub was improper. Should the key people be supported on overhead? Yes, key people have enough experience to work with new client and maintain a rapport with...
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...I. Executive Summary STO super Mart would be able to identify what are the strategies or objectives that need to be formulated in order to successfully compete within a given intensified compensation in the supermarket industry. In practice, the effective of a right strategy depends on the ability to outperform the business or gain a competitive advantage. This can only be achieved by having a proper mechanism to monitor, evaluate and control the strategies that have been selected. The globalized forces and marketing stimulus, customer’ behavior is now shaped towards having a planned weekly or monthly shopping from supermarket. This would be real opportunity for supermarket lie STO supermarket which provides more than one stop shopping for customers to save their valuable time spent on shopping from different supermarkets or corner shops. The political instability in male emphasizes more on saving their items. However, STO super mart practicing the concept of customer’s orientation in every service customer. As both macro and micro environment is very dynamic, the strategies need to be continuously revised based on it in ordered to succeed. Some of the strategies such as introduction of price checker and self-checkout system need to monitored and controlled well when compared to other strategies II. About STO Super Market People’s Choice Supermart was established in July 1991, with the intention of providing an inexpensive mode of shopping by introducing the concept...
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...McDonald case analysis History and growth of McDonald across Globe : McDonald Corporation is the world's leading food service retailer with more than 31,000 restaurants in 120 countries serving more than 50 million customers each day. Origin of this US based company can be traced back in 1940 as a barbecue restaurant operated by the Richard and Maurice McDonald . Ray Kroc another business man joined the company as a franchise agent in 1955. He subsequently purchased the chain from the McDonald brothers . McDonald's first filed for a U.S. trademark on the name "McDonald's" on May 4, 1961, with the description "Drive-In Restaurant Services,". In the same year, on September 13, 1961, the company filed a logo trademark on an overlapping, double arched "M" symbol. McDonald serves some of the world famous favourite food like French fries ,Big Mac, hamburgers, soft drinks ,desserts, shake etc . Mc Donald focus on global expansion strategies .McDonald’s first opened stores outside the United States in 1967 in British Columbia and Puerto Rico . Currently it has made its presence in 120 countries . McDonald Business model is based on Franchises . Almost 85% of its restaurant is based on franchise model only 15% is owned by company. In India, McDonald's is a joint-venture company managed by two Indians. While Amit Jatia, M.D. Hardcastle Restaurants Pvt. Ltd. owns and spearheads McDonalds in west & south India, McDonald’s restaurants in North & East India are owned...
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...Management by Objectives (MBO) Aligning Objectives With Organizational Goals - n many organizations, it's hard to remember a time when non-managerial employees were kept in the dark about strategy. We're often reminded about the corporate mission statement, we have strategy meetings where the "big picture" is revealed to us, and we're even invited to participate in some business decisions. We're also kept aware of how our day-to-day activities contribute to corporate goals. This type of managing hasn't been around forever. It's an approach called Management by Objectives (MBO), a system that seeks to align employees' objectives with the organization's goals. In this article, we'll look at how you can use MBO to motivate and engage your team. About the Tool Peter Drucker developed MBO, and published it in his 1954 book, "The Practice of Management." It received a great deal of attention, and it was widely adopted until the 1990s, when it seemed to fade into obscurity. The idea may have become a victim of its own success; it became such an integral part of modern business practice that it may no longer have seemed worthy of comment. Today, it has evolved into the Balanced Scorecard, which provides a more sophisticated framework for essentially the same process. Advantages and Disadvantages Using Management by Objectives with your team offers several benefits. First, MBO ensures that team members are clear about their work and how it benefits the whole organization. It's...
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...| | | | | | Operations Management MGT 6170 Final essay Southern Toro Distributor Student: Hoang Xuan Linh Class: CMU 12A Total pages: 10 Score SECTION 1: CASE SUMARY Gioe Melaney is the general director of Southern Toro – a subsidiary company included in the distribution system of Toron Coporation in Galveston, Taxas. The case concentrates on the conversation between Melaney and his son about the company’s inventory level and ways to manage goods orders of the upcoming spring seaso. So far, the company has changed the method of managing orders through purchasing the Rytech computer system, nevertheless, it seems that Joe Father has not totally trusted this system. Rytech system is expected to reduce the level of inventory by 30% through the method Economic Order Quantity (EOQ) applied in the period of re-ordering each product. This solution is based on the fact that Toro is now having three fixed ordering times in a year. However, Joe Father only trusts his market sensbibility. He always makes orders on the basis of previous consummption levels, and then adjusts...
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...Knowledge Management Student’s Name Institution Table of Contents 1.0 Question 1: What is Knowledge Management? 3 1.1 Part (a) 3 1.2 Part (b) 5 1.3 Part (c) 6 2.0 Question 2: Knowledge Management Tools and Techniques 7 2.1 Part (a) 7 2.2 Part (b) 9 3.0 References 12 1.0 Question 1: What is Knowledge Management? 1.1 Part (a) The definition by Wiig (2004) is objectified and externalized in the sense that it does view knowledge management as a collective responsibility. According to the definition, knowledge is considered as an asset of an enterprise and as to such; there is no special emphasis on the knowledge held by a single individual. Instead, knowledge is managed for the collective benefit of an enterprise. On the contrary, the definition by Corso et al. (2006, p.210) portrays knowledge management to be subjective and personal. The definition lays focus on the creation of an environment for knowledge acquisition and sharing. It therefore implies that it is upon an individual to utilize the environment to learn or gain knowledge. Moreover, the definition by Wiig (2004) is more relevant to practice as it encourages the building, renewal and application of knowledge in order to make an enterprise to benefit from its intellectual and knowledge assets. The argument here is that according to the definition, knowledge should be applied or put to practice. In the same respect, the definition by Corso et al. (2006, p.210) is more theory-oriented. It is more...
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