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Marketing Communication Theory

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Submitted By shayanmir
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Marketing Communication Theory

Shayan Ahmed Mir (MIRSB1501)
Marketing Communication
BUS215
Dinesh Nanayakkara

Words Count: 810

According to the most common definition, communication “it is the process of transferring thoughts, ideas and feelings from one person to another in commonly understandable ways” (Cheryl et al).
(Mueller)
Communication originates in the mind of sender as mental images who wish to convey that message to the receiver. Mental images can be in any form including ideas, feelings, expressions pictures or emotions. To transfer the mental image across, the source first needs transpose the images into a form that is commonly understood by both the source and receiver which is called as encoding. Once a message has been encoded, the next level in the communication process is choosing the right medium to transmit the message to a receiver. Medium is the means by which the message is sent. Communication medium can be commonly categorized into verbal (via telephone call, face to face meetings), written (letters or newspapers), and visual forms (electronic media, diagrams). Other transmission medium that influence the message sent may include touch, gestures, clothing, and physical distances between sender and receiver, lighting and surrounding of the meeting etc. When making a marketing strategy choosing the right medium of communication is critical. For example if the masses are targeted like in the case of fast moving consumer goods, above the line mediums like TV commercials, billboards or social media is used. However if a niche is targeted like a particular business bellow the line marketing mediums like one to one meeting, trials etc. are preferred.
When the encoder’s message is transferred to the receiver, he or she tries to interpret the exact meaning of a message which is known as the process of decoding. If the message is

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