...2015 1. Discuss the meaning of Professionalism The meaning of Professionalism according to the dictionary is the competence or skill expected of a professional. According to out text book the meaning of professionalism is defined as having a courteous, conscientious, and generally businesslike manner in the workplace. In other words professionalism is something (a skill) that is learned and should be used in any professional atmospheres; by medical personals, lawyers, teachers, political leaders, and etc. 2. Discuss why goal setting is important and how it helps a person achieve career success Goal setting is important because it helps a person achieve they things they have set in life whether its small goals like getting to the post office before it closes today or big goals like losing weight or starting a business. Setting goals for oneself also allows a person to challenge themselves at doing whatever it takes to complete and achieve that goal. Believe it or not accomplishing a goal makes a person feels good about him or herself as well. 3. Identify specific ways teamwork can be promoted in the physician's office. Team work in a physician’s office can be promoted by going a job even if it is not your job to do so. Doing that tells your physician and co-workers that you are dependable when needed and that you don’t want to risk your employment by being insubordinate. Another way team work can be promoted in the office is by putting your personal feeling to...
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...business. Although physicians must adhere to the policies and rules set before them, some physicians will violate the principals of professionalism for the patient’s well-being. Independent judgment can assure that general technical knowledge is being applied, but some ethical issues may arise when dealing with fiduciary duties and personal goals. Physicians are also held accountable to society on all public health issues and to their profession as a model citizen or member of society....
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...While troublesome patients cause an impact on how medical assistants are for seen, they are still a valuable part in the everyday operations on accounts of their professionalism, communication skill, and medical terminology. Medical Assistants are viewed as an important asset and will continuously be in demand or sought after. Medical Assisting is one of the country's professions developing much faster than average for all other occupations. Medical Assistants have more knowledge in technological advancements and since there is a growing number of elderly Americans who need medical treatment. Medical Assistants may also arrange examining room instruments and equipment, purchase and maintain supplies and equipment, and keep waiting and examination...
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...The ECM Assignment In the medical office, the Medical Administrative Assistants should possess using all of these human skills such as communication skills, to coordinate, and to motivate people, and to mold individuals into cohesive team. One of these human skills I think a Medical Administrative Assistant should use is communication. A communication skill is a big factor when working in a medical office because you have to deal with patients and even with your coworkers, especially with your managers and supervisors. You have to speak professionally in the medical office because you set an example for other coworkers and patients will respect you more if they see professionalism. One example of a medical administrative assistant using communication is talking to patients about their health, writing down their medical history, scheduling their appointments, and emailing reminders to patients about their schedule appointments. See communication goes a long way when you are socializing in a medical office and asking patient’s questions about their health or seeing what the reason is for them coming into the office. Planning activities in the medical office is important for the medical administrative assistant because they have to preform duties that are related to the healthcare industry. They may have to do some general administrative duties which may include answering the phone, filing papers, greeting patients and visitors, ordering supplies, and other duties. Some duties...
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...Week 2 Assignment Wednesday oct 8, 2014 1.What is professionalism? Professionalism describes the qualities, skills, competence and behaviors expected of individuals belonging to any given profession. Professionalism in the workplace is based on many factors, including how you dress; carry yourself, your attitude and how you interact with others. The definition of professionalism indicates that each person perform their tasks with genuine earnest and honesty. It refers to a person doing his / her job with sincerity, and maintaining professional etiquette and ethics in the workplace. 2.Why is goal setting important? Setting goals is a fundamental component to long-term success. The basic reason for this is that you can’t get where you are trying to go until you clearly define where that is. Goals help you focus and allocate your time and resources efficiently, and they can keep you motivated when you feel like giving up. Furthermore, setting and achieving goals translates to feelings of success for both individuals and companies, which in turn spurs greater productivity and confidence. 3.What are Ways of teamwork in the physician’s office? Developing an effective and highly functional staff that puts practice performance first, though, is easier said than done. To a large degree, that’s because medical practices are comprised of a small group of people who work together but perform very different roles. As practice administrator, you can encourage teamwork by modeling good...
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...does include 90 hours of a externship at a healthcare facility with will gain valuable on the job experience (university, 10/13). This is a 2 year degree. Being able to do on the job training I will be able to see the day to day activates for my goal. Also be able to ask questions, take notes and be able to expand my knowledge from the classroom to real life interactions. The base outline of what will be needed for the course will be understanding medical records and coding. Also being able to translate codes for example ICD-9 and 10 and CPT codes. Also one of the biggest and valuable tools you will need to know and learn is HIPPA (Health Insurance Portability and Accountability Act). This is a must, you must be able to know the laws and regulations and apply this to your job. Also understanding claims and how they pay and process will be one of your jobs. You can use this degree in places such as hospitals, ambulatory care, long term care, managed care and physician offices. The non-traditional areas are consulting, legal offices industry vendor’s insurance companies and pharmaceutical firms (college, 2013) Based on Oakton Community College website The earns can be $37,000 to $42,000 a year in the Chicago...
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...Instructor, Medical Office Assistant and Unit Clerk Program School of Health and Public Safety Competition# C138-13-JT Looking for a new challenge? Consider what a career in teaching has to offer! The School of Health and Public Safety at SAIT Polytechnic is looking for an experienced Medical Office Assistant and/or Unit Clerk who is interested in a rewarding career in education. If you have outstanding job skills and instructional expertise, and are enthusiastic about the theoretical and practical training of medical office assistant students, apply today and help prepare the next generation. The School of Health and Public Safety has a need for an energetic, resourceful individual with great organizational skills to provide instruction in theory, and practical settings in the Medical Office Assistant and Unit Clerk Program. The ideal candidate have at least 5 years experience working as a medical office assistant and/or unit clerk, including office billing, accounting, use of medical/dental electronic records, and have a strong desire to train professional graduates. This part-time contract position is available starting January 6, 2014. RESPONSIBILITIES: • Provide a high quality of education for students • Support students and preceptors in the clinical setting • Evaluate student progress through assignments, exams and lab competencies, and practicum competencies • Prepare and deliver lectures and practical demonstrations to students enrolled in the program • Facilitate student...
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...What if you realized that your neighbor is a patient at your practicum site. You see her chart and are wondering why she always looks so tired all of the time. The chart is right there and no one is watching………………………………. Having access to confidential files does not mean that you have permission to view them. Ethical behavior means avoiding the temptation to “sneak a peek” at the information that does not pertain to you or your work. Never read a patient’s medical record unless it is part of your job and never divulge information about a patient’s medical status to the patient’s family members, clergy or other visitors without the patient’s permission. Private information is made available or shared only on a “need to know” basis. What if during your practicum a patient mentions that he would prefer that no one other than his physician be in the room during his medical procedure. It is a procedure that you have never seen before and you would like to observe. The patient will be under the influence of medication and probably won’t remember what happened during the procedure……………………………….. Your site will have policies and procedures outlining what you may or may not do. Depending on the profession and the site this may be include getting permission from each patient before you are allowed to observe or participate in a procedure. Some patients are comfortable with the idea of having a student present and others may not be comfortable. Patients...
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...Sonny Circle Irvine CA 92604 949-861-2161 ray092473@aol.com ADMINISTRATIVE OFFICE PROFESSIONAL Well rounded and energetic professional with over 13 years of experience seeking new Challenge and opportunity to apply consummate skills as Administrative Assistant PROFESSIONAL PROFILE • Self-Motivated leader with expertise in office management and excellent customer service • Communicate complex information easily and concisely; exceptional interpersonal skills • Team player demonstrating diagnostic, negotiating, and collaborative problem-solving skills • Strict adherence to established guidelines and policies • Ability to organize, prioritize, and coordinate multiple tasks • Sound working knowledge of Windows, MS Office, Lotus, Email/Internet and QuickBooks; typing speed of 50 words per minute and alpha-numeric data-entry speed of 7600 keystrokes per hour EMPLOYMENT HISTORY File Clerk/Administrative Assistant 1998-2010 Walter Barsamian, Attorney At Law Irvine, CA • Played key role in managing private law firm’s daily administrative office activities. • Efficiently processed and inputted thousands of files into legal database using Microsoft Excel Spreadsheets, organizing by client name. • Scanned Whole files into computer. These were scanned into Microsoft Excel Spreadsheets. These documents consisted of Medical Reports, Client Letters, Doctors Liens, Correspondence and letters to Judges...
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...University of North Texas ACCT 4400 (3 hours): Auditing - Professional Responsibilities Summer II 2012 Section 001 - Section Time Place 001 MTWR 10:00am -11:50am BLB 255 Instructor: Jay Baker, MSFS, MBA,CPA,CFP Email: Best way to contact me – EMAIL ME ONLY at Keith.Baker@unt.edu Phone: 940.369.8156 Office and Office Hours: BLB 387C - Tue. & Wed. 12:00 p.m. – 1:00 p.m. Required Materials: 1. Auditing & Assurance Services: A Systematic Approach. Messier, Glover, and Prawitt. 8th ed. 2012. Prerequisites: ACCT 3120 and ACCT 4100; BLAW 3430; must have a 2.5 GPA in all ACCT 3000 and ACCT 4000 courses taken at UNT or their equivalent taken at other colleges and universities to take this course. ACCT 4400 may not be taken more than twice whether at UNT or at another college or university. Class Website: A class website will be established and maintained throughout the course on Blackboard (go to http://www.unt.edu/ and click the link at the top for “Blackboard”). Course materials such as notes will be available on Blackboard. You are responsible for anything that I note through Blackboard emails and announcements. Course Description: Introduction to auditing and the professional responsibilities of a career in any specialty of the accounting profession. Topics include the legal and ethical responsibilities of accountants; professional auditing standards; the audit risk model; the acquisition, evaluation and documentation of audit evidence; reports on the results of the audit engagement...
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...the highlight of the Philippine Administrative System. The said law was enacted, framing all rules and policies that public employees must follow in fulfilling their respective jobs. It is also the government’s mechanism to ensure quality service and efficiency in the Administrative System. The RA 6713 includes the norms that employees shall observe in the discharge of their duties. First and foremost, they must have commitment to public interest. In all their dealings, they must always consider the benefit and welfare of the public. Since they are working for the public per se, then it is tantamount to the fact that they must discharge their duties, basically, for the convenience of the people. Public employees must also exhibit professionalism, justness and sincerity, political neutrality, responsiveness to the public, nationalism and patriotism, commitment to democracy and simple living. All these norms are equally important and must be observed. The Civil Service...
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...Penn Foster Exam 02800502 When Miss Hilo went on medical leave four months ago, her work was distributed among the executives, which has resulted in decreased professionalism from our assistants. Since then, there have been several discussions with employees regarding ways to increase productivity and office moral, without incurring over-time hours or further cost. We have concluded that there is a need to re-direct some of the workload from Mrs. Disselkoen, part-time assistant: back to Mr. Snyder, full-time assistant. For Mr. Snyder to retain his full-time hours, all work relating to Miss Hilo would be forwarded to him. Following, Mrs. Disselkoen assures us she will return to a high level of proficiency with her original workload, within her part-time schedule. To keep you informed, minutes from additional discussions would be passed on to you. After speaking with Miss Hilo, although not confirmed until her medical leave has concluded, I am under the impression she will not be returning to her position. With that in mind, as well as time constraints, I believe it is necessary to begin the process of seeking her replacement. In order for Executives Mr. Frank Daley and Mr. R. Alane to preserve their work standards, the added workload they’ve taken on should be considered temporary, therefore, with minimal effort and cost, a company-wide email and interoffice memos should be sufficient in recognizing employees aspiring to a promotion. If Miss Hilo returns to her position and...
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...When Miss Hilo went on medical leave four months ago, her work was distributed among the executives, which has resulted in decreased professionalism from our assistants. Since then, there have been several discussions with employees regarding ways to increase productivity and office moral, without incurring over-time hours or further cost. We have concluded that there is a need to re-direct some of the workload from Mrs. Disselkoen, part-time assistant: back to Mr. Snyder, full-time assistant. For Mr. Snyder to retain his full-time hours, all work relating to Miss Hilo would be forwarded to him. Following, Mrs. Disselkoen assures us she will return to a high level of proficiency with her original workload, within her part-time schedule. To keep you informed, minutes from additional discussions would be passed on to you. After speaking with Miss Hilo, although not confirmed until her medical leave has concluded, I am under the impression she will not be returning to her position. With that in mind, as well as time constraints, I believe it is necessary to begin the process of seeking her replacement. In order for Executives Mr. Frank Daley and Mr. R. Alane to preserve their work standards, the added workload they’ve taken on should be considered temporary, therefore, with minimal effort and cost, a company-wide email and interoffice memos should be sufficient in recognizing employees aspiring to a promotion. If Miss Hilo returns to her position and demonstrates her previous...
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...HANDLING INCOMING CALLS The main channel of communication between the doctor and the public is the telephone. Practically every patient makes his first contact with the doctor by telephone; further appointments are usually arranged over the telephone. Urgent cases or emergencies may be telephoned, and other doctors may call up to discuss professional matters. The medical secretary must know how to represent the doctor over the telephone and how to deal with each type of caller. Emergency Calls. In a doctor’s office an emergency call may come in at any time, and the secretary must be equal to coping with any eventuality. There may have been an accident; a patient may have had a stroke, a heart attack, or even died. The person who telephones most likely will be upset, and people who are excited often forget to give the most important information. The doctor’s secretary must know at all times where she can reach her employer when he is not in the office. She must telephone to him at once when he is wanted at a patient’s home or somewhere else outside the office. If he is out of reach, he will telephone to his office at intervals, and all important information should be kept next to the telephone so that it can be given to him without delay. Calls for Home Visits. Not all doctors visit patients in their homes. Some specialists never have any occasion to do so, others only in rare instances. The majority of physicians, however, are called to their patients, and such calls...
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... Sample Interview Questions Start with questions that are easy and comfortable to answer: 1. What kind of work do you do? Office manager in a professional medical setting 2. How long have you been doing it? 18 years 3. Can you describe a typical work day? Schedule surgery, verify insurance for new patients and oversight of the daily workings of the office. Then move to questions that require more thought and rapport with the interviewer: 1. Why did you end up doing this work? What kind of person often does this sort of work? (And would they consider themselves typical?) my son had an injury and I met the doctor, when I assisted with a translation the doctor offered me a position and I have been there ever since. 2. What do you like about this work? I love meeting new people, I work with the doctors, but mostly it is the people I like working with. 3. What is difficult about this work? The staff, I have issues with the staff in general. Not enough time to do all the jobs I am asked to do in a day. I am also forced to cover other jobs and still be responsible for my own position. 4. How do (customers, others in the company...) treat you? What do they think about the job you do? [Adapt this question to fit your particular interview--try to get at how they think they are treated based on their work.] The front office staff, has some respect for me, one of the workers knows to ask me as I have been doing this for years, the other worker avoids me...
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