...Johnson, Lattrice lattricejohnson@yahoo.com Johnson, Lattrice lattricejohnson@yahoo.com Mgmt 591: Leadership and Organizational Behavior Professor Ken Mgmt 591: Leadership and Organizational Behavior Professor Ken Course Project Reducing Turnover Rate Course Project Reducing Turnover Rate MGMT 591: Leadership and Organizational Behavior How to decrease employee turnover rate? Overview of Organization The organization that will be the topic of discussion in my final project paper is Amazon.com. Amazon.com is an American international electronic commerce company with headquarters in Seattle, Washington. It is the largest Internet based company in the United States. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, VHSs, CDs, video and MP3 downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewelry. The company also produces consumer electronics—notably, Amazon Kindle e-book readers, Kindle Fire tablets, Fire TV and Fire Phone — and is a major provider of cloud computing services. Amazon has separate retail websites for United States, United Kingdom & Ireland, France, Canada, Germany, Italy, Spain, Australia, Brazil, Japan, China, India and Mexico, with sites for Sri Lanka and South East Asian countries coming soon. Amazon also offers international shipping to certain other countries for some of its products. In 2011, it had professed an intention to launch its websites in Poland, Netherlands...
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...MGMT 591 Leadership and Organizational Behavior Topics for Term Papers These are only suggestions. The best project is one focused on improving conditions in one's own organization. Focusing on an employee productivity problem. Investigating employee turnover in a department or division. Determining why employee job satisfaction is low. Applying job design theory to improving the motivating potential score in a functional or work process area. Evaluating reward systems and their impact on performance. Looking at diversity in an organization and how it affects performance. Appraising a manager’s motivation methods and how they influence performance. Review the decision-making process in organizations. Concentrate on the communication process and how it affects the organization to achieve its goals. Look at how power and politics is impacting an organizational unit in terms of achieving the firm’s goals. Evaluate a leader’s leadership style and implications for performance and satisfaction. Evaluate organizational group conflicts that inhibit achievement of important objectives. Analyze a change effort in the organization. What went well? What went wrong? What should they have done? Determine the best organizational culture-style (in the context of the OCI) to optimize corporate objectives. Creating High Performance Organizations Effects of a contract worker in environment How perception of contract labor in the workforce ...
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...Library Research for Wal-Mart Stores, Inc. DeVry University Keller Graduate School of Management MGMT 591 November 24, 2013 Introduction of Organization: Wal-Mart is an American multinational retail corporation and the world’s second largest public corporation (Wal-Mart 2013). Founded by the Sam Walton, this company runs a chain of large discount department stores, and warehouse stores (Wal-Mart 2013). With over two million employees this company is worth approximately $446 billion. To this day Wal-Mart remains a private employer and is still run by the Walton Family (Wal-Mart 2013). Description of Problem: With more than two million employees worldwide, Wal-Mart has faced major lawsuits in regards to workforce. Employees are generally dissatisfied due to low wages, poor working conditions, and inadequate healthcare (Hart 2006). Furthermore, Wal-Mart faces sex discrimination allegations against their female employees in terms of promotions (Wexler 2011). This in-turn has caused Wal-Mart to be scrutinized constantly in regards to how they treat their employees. These issues have caused low job satisfaction amongst all employees. In my paper, I would like to look at employee motivation and how it can be applied to remedy this low employee satisfaction Wal-Mart is experiencing. Additionally, I want to look at attitudes and job satisfaction and what steps Wal-Mart can take to make sure that their employees are happy. I want to compare Wal-Mart’s top competitor,...
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...Daniel Rodriguez Daniel.rodhart@gmail.com Course: MGMT 591 Professor: Anne Hallcom Expanded Research Proposal Scholary resources to be used in this paper * Developing corporate culture in a training department: a qualitative case stody of internal and outsourced staff by Querubin S. Yap, and Jon K. Webber * Successful learning is change by Antje Duden * Workplace conflict? Look at the organization’s culture by Joan Lloyd Description of the organization Protect Controls, Inc. (PCI) is a custom manufacturer of Power Control Buildings (PCB)s with the technology, resources, and experience to complete a turnkey solution for our customers. Protect Controls, Inc. clients consist of large industrial producers and users of electrical power such as oil & gas producers, refineries, petrochemical plants, and public & private utilities. Customers are provided a single-point contact to simplify communication. This contact is a dedicated project manager assigned to track and review every aspect of the job. Our commitment to our customers is that all Power Control Buildings will be scheduled, built, tested, inspected and shipped on time., my role in this organization is that of the senior structural engineer, we make sure to perform al structural calculations required for the building, that they meet building and states codes of construction as well as the structural integrity and reliability of the product. The problem One of the main problems that have...
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...MGMT 591: Leadership and Organizational Behavior Project Proposal Overview of Organization The organization that will be the topic of discussion in my final project paper is DATLEX NIGERIA LIMITED. DATLEX is a publicly traded, global security company whose headquarters is in Lagos, Nigeria. We primarily sell security doors and cheque security products to banks and other financial institutions. In 2009, the Central Bank of Nigeria revoked the licenses of many microfinance banks and made it mandatory for commercial banks to have a minimum shareholder fund of 25million Naira. This reform affected many banks, some closed down operations while many had to merge in order to meet up. DATLEX went through a significant financial meltdown, as many of these banks are the company’s major clients. During this down turn, many workers were laid off and it affected the culture of DATLEX. It affected the income of the company and thus affected all the staff as a whole. DATLEX went from having a benefits package to having a NO benefits package. They used to have all types of employee incentives and appreciation activities. Employees usually get an official car after three years of service to the company. Now the employees are lucky if they get a chicken in the fall and a bag of rice at the Christmas holidays. Rewards for employees doing well are not there anymore. With the downturn, DATLEX lost a lot of their highly skilled, highly valuable employees. DATLEX always strived to high...
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...Personal Thinking Style Life Styles Inventory Paper Name Elisa Richardson MGMT 591 – Leadership and Organizational Behavior Prof: Patrick Kinane Date 09/10/2015 My primary thinking falls into the category of passive/defensive style, which based on the LSI results, represents self-protecting thinking and behavior that promotes the fulfillment of security needs through interaction with people and It is one of my security needs. The information that was provided by the result of my survey, I have found that my primary personal thinking style is avoidance with a score of 99%, and my secondary as my “backup” personal thinking is dependent and oppositional both with a score of 90%. At my old job there were people trying to do evil things to get to the top and that is one of the reasons why I left so early my first job. Because I was young many took advantage of me, “bossy” people that would rather tell me to do tasks that where not related to my position as Human Resources Assistant. I do not see myself as an avoidance , in terms of personal life, but yet in terms of professional life, if I am not familiar with the work, and I am new at the company I tend to avoid situations that might get me fired for lack of evidence in my behalf. I once was working for a company a Bank one of the biggest and popular Bank back in my country. At one point I was tired of avoiding and to not have where to scream and whom to listen and would believe in me, because of that I left my job and...
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...Strategic Management Journal Strat. Mgmt. J., 26: 287–295 (2005) Published online in Wiley InterScience (www.interscience.wiley.com). DOI: 10.1002/smj.448 RESEARCH NOTES AND COMMENTARIES CLUSTERS, NETWORKS, AND FIRM INNOVATIVENESS GEOFFREY G. BELL* Labovitz School of Business and Economics, University of Minnesota Duluth Campus, Duluth, Minnesota, U.S.A This paper extends current knowledge of industry clusters by disentangling the effects of networks from cluster (i.e., distinctly geographic) mechanisms on firm performance as well as by studying the influence of these different mechanisms on firms located inside and outside the industry cluster. It also highlights the importance of simultaneously modeling multiple networks which may differentially influence important firm outcomes. In the paper, I model the innovativeness of Canadian mutual fund companies as a function of their geographic location—inside or outside the industry cluster of Toronto—and of their centrality in networks of managerial and institutional ties. I find that locating in the industry cluster as well as centrality in the managerial tie network enhances firm innovation, while centrality in the institutional tie network does not. Copyright 2005 John Wiley & Sons, Ltd. INTRODUCTION Industry clusters—groups of geographically proximate firms in the same industry—are a striking feature of the geography of economic activity (Krugman, 1991) examined by industrial geographers at least since Marshall (1920)....
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...LSI SELF-DESCRIPTION Merissa A. Hanley ladyezz32@gmail.com MGMT-591-20133 Leadership & Organizational Behavior Professor Ifeanyi Ugboaja September 14, 2013 According to the LSI Internet LS1 1, the Life Style Inventory survey from Human Synergistics International is a “system that provides a "road map" to properly focus your personal development goals and keep you focus in the right direction. The LSI Internet LS1 measures 12 essential styles of patterns of thinking that can either aid or deter a person from achieving his/her capabilities. The 12 LSI styles are divided into three major clusters. The Constructive Styles which refers to one’s satisfaction needs includes Achievement, Self-Actualizing, Humanistic-Encouraging, and Affiliative. The Passive/Defensive Styles which refer to People Orientation behaviors which includes Avoidance, Dependent, Conventional and Approval. The last cluster is Aggressive/Defensive Styles which refers to Task Orientation behaviors, which includes Oppositional, Power, Competitive, and Perfectionistic. This paper will identify and discuss my primary & backup thinking styles, identify my limiting style that I believe may be working against me, one specific style that I would like to change and the difference it will make in my personal and professional life. My primary style (highest percentile score) is under the Constructive section which is Achievement. My “backup” (second highest percentile) is Affliative style...
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...Topic- Diverse Workforce Name- Pritesh Kapadia, pritesh.kapadia23@gmail.com Professor- Stanley Timothy, tstaley@devry.edu MGMT 591 Date- 06/22/2014 Organization Introduction In convenience retailing market 7 Eleven has marked their success noticeably. 7 Eleven founded in 1927 where it was just ice dock then became a dairy, it named 7 Eleven because it opens at 7 am and close at 11 pm. Later, due to increase in sales they opened many other stores. In 1928 demand of automobiles raised so they started selling gasoline then after 7 eleven has been recognized a leader in convenience store and growing widely every year. In 1963, one 7 eleven in Austin, TX located next to University of Texas they remained such busy after football game that they couldn’t close. That day store remained open for whole night and from that day 7-11 adopted culture of 24/7 open convenience store. In 1965, 7-11 launched “Icee” name carbonated semi frozen drink which was a big hit and then they re-launched by name of “Slurpee” now it is a copyright and no other business can use this name. Today its parent headquarter is in Tokyo, Japan and local headquarter is in Dallas, TX where all decisions are made for United States franchise. Forbes magazine named 7 eleven at no. 1 among 200 global franchise companies list for 2013. Company is eminent for their continuous involvement to make their customer happy by fulfilling their needs. They are well-known for their use of technology in business, everyday fresh...
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...Life Styles Inventory learning styles inventory test helps people understand better the behaviors and characteristics they posses that either help or hinder a person to become a successful leader. In this paper, I will discuss the results of my learning styles inventory test. I was pleased and a little shocked to see my results. I believe the test was accurate, however, I was surprised to find out the how high I scored in certain areas. According to the Life Styles Inventory results, my primary style is conventional, and my backup style is affiliative. I have always been referred to as an “old soul” and being conventional has always been my second nature. Being conventional means you that I appreciate rules and structure. I also am reliable and follow policies. Conventionalism and accounting seem to go hand in hand, so I feel confident I can use this personality trait to succeed in my career path. The results of the LSI test concluded that being affiliative was my backup style. Affiliative means that you have a genuine concern for others, and are friendly, and cooperative. I believe this result is a true representation of me. I am not one to cause waves unless absolutely necessary. I also show a lot of empathy towards others and I am always ready to listen to others concerns. I was a little surprised; however, to see how high I scored in dependent and oppositional. I have always considered myself very independent, and very rarely oppositional. I prefer to work on my own...
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...DeVry University Keller Graduate School of Management Pomona, California The Challenger- Nasa’s Decision MAking Process By Briana Bass Brianacbass@gmail.com Leadership & Organization Behavior MGMT-591-20623 John Poore 2/19/2015 The Challenger- NASA’s Decision Making Process Introduction: I am researching the decision making process that allowed on space shuttle, called the Challenger to go up into space, but was destroyed upon take off. I will analyze the reasons why NASA allowed this aircraft to take off, and the reason why it should not have. I will also research the aftermath and how this huge error could have been avoided. The National Aeronautics and Space Administration was created on October 1, 1958 by the President of the United States and Congress. It was to provide research into the problems of flight within and outside the Earth’s atmosphere. The main reason NASA was invented was due to World War 2. The United States and the Soviet Union were engaged in a cold ward. During this time, space exploration become the one of the highest priority discussions. This became known as the space race. (American Psychological Association, 2011) The United States launched its first Earth satellite on January 31, 1958. It was called Explorer 1. Then the United States started several missions to the moon and other planets in 1950 and the 1960’s. It had 8,000 employees and an annual budget of $100 million. Nasa rapidly grew. They...
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...High Employee Turn Over in Department of Family Protective Services and How to Reduce Turnover: Fort Bend County As Case Study. Leadership and Organization Behavior (MGMT-591) ABSTRACT A brief discussion about the Department of Family and Protective Services and the issue of high turnover of the workforce and suggestion on what the department can do further in ensuring workers retention becomes high. The agency is charged with one of the most difficult societal task and needs qualified and experience workforce in order to fulfil their mission and objectives. However in a world with many organization demanding the skills and services of may able bodied workforce it is becoming increasingly difficult for the agency to retain old workers and keep the new one at the agency. The paper looks at the agency from the eye on an insider and suggests some areas where the agency can focus its attention in ensuring workers stay and have a fulfilled career at the agency. The department of family and planning services is one of the social services organization charged with keeping the family structure together and functional and to ensure the safety of children in the home. Its powers and legality are founded under the Texas family code. It’s an organization that strives to ensure the safety of all children from abuse and neglect while keeping the family structure together as much as possible without excessive governmental intrusion. I work as an investigator for this department. My...
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...Turnover at Academic Institutions MGMT-591 Professor Anne Hallcom August 22, 2014 Introduction The University of California, Los Angeles, is world-renowned for research and education in many fields. The campus is located in Westwood area of Los Angeles, and was founded in 1919, and currently has about 40,000 students, 26,000 administrative staff and 4,000 faculty (UCLA, n.d.). The Semel Institute for Neuroscience and Human Behavior is an organization that researches a number of psychiatric and behavioral topics. The researchers come from all across the globe to work at UCLA and publish papers into prestigious journals, which hopefully might change the way diagnoses are made and treatments provided. Researchers also need to hire assistants and volunteers to help with the workload and get a project initiated and running, and eventually finished to analyze results. In addition to hiring assistants, researchers also need to hire employees that will fill out grant paperwork, handle finances and purchases, and set-up meetings as needed. If the researcher has many projects going on at the same time, this could be very stressful for the most capable employee, and could lead decrease in motivation and productivity, eventually leading to either leaving the job or getting fired. California is currently in a budget crisis, and public schools are getting less and less money from the state government to hire more employees. The employees that are present must be able to be as productive...
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...Leadership Styles at U-Haul Sales & Reservations and Implications on Job Satisfaction & Performance MGMT 591: Leadership and Organizational Behavior 12/14/2013 Introduction The organization chosen to be the topic of discussion is U-Haul international, located in Phoenix, Arizona. U-Haul is the largest DIY commercial moving truck rental company in the U.S.A and Canada. They rent and lease moving trucks, trailers, vans, pickup trucks, and storage facilities. U-Haul International is the headquarters for all the workings of U-Haul worldwide. The two 12 story towers reside in downtown Phoenix, AZ, where everything is handled from the executive level down to, marketing, sales and reservations, truck locations, the graphics department, accounting, and many other departments as well. When someone is looking to rent a U-Haul they call 1-800-Go-UHaul and reach the Sales and Reservations department. This department is the focus of my project paper. The Sales & Reservations department can employ up to 200 reservation representatives that quote moving cost and rent trucks and trailers to customers across USA and Canada. U-Haul International alone is worth $1.5 billion dollars. The Sales and Reservations department pays a minimum wage base salary and commission based on the number of moving equipment rented over the specified quota for your work hours. Some reps have made up to $3000 in commission alone in a month. Calls are monitored for accuracy, and your bonus/commission...
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...McDonald’s Job Satisfaction Hai Viet Le haile1505@gmail.com MGMT 591-Leadership and Organization Behaviors Professor: Tad Hove Introduction McDonald’s is a one of biggest fast food company all around the world. They have more than 34,000 restaurants and serving around 69 million people over 119 countries each day. My position is with a team member as a crew of one of McDonald’s restaurant. Their main focus is improving performance by implementing changes to increase productivity. These changes can include improved validation rules for approving financial content to new software implementations to increase productivity. McDonald’s Corporation directly about 15% restaurant, they develop their business thought franchise agreement. By collection franchise fees and marketing fees help them have more chance to bring their restaurant go around the world. With some agreements in the contact, they make sure that the franchisee follow their rule that they have to build all of restaurant is exactly the same with the order. McDonald’s Corporation a. Brief History “Dick and Mac McDonald opened their eponymous burger stand in 1948 in San Bernardino, Calif. Under the guidance of Ray Kroc, a onetime milkshake-mixer salesman wowed by the restaurant's success, McDonald's franchises grew swiftly: by the end of the 1960s, there were more than 1,000 across the U.S. The first international franchise opened in 1967 in British Columbia” (James, 2009). On the other hand, with the creation...
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