Premium Essay

Need for Teams

In:

Submitted By irish31lady1981
Words 753
Pages 4
Need for Teams
Samantha Smith

Need for Teams Background
Goals and Objectives: The objectives for the first years of operation include are to include creating a medical call center that will be improved and have better customer service as well as exceeding the patients' expectations. Our agents will provide high-quality healthcare advice, products or assistance to residents of the area. We will serve our community’s needs. Forming a health care facility that fully capable to survive on its own cash flow within 10 months or less. To increase the number of call volume by 50% per year through improved customer service. To establish a creative website that includes online booking capability, as well complete information about the practice, hours, demographic information, health information and much more Mission
The mission of the call center is to create the health and wellness of the local people by providing them with access to high-quality medical care for people young and old. The center is committed to providing these services exceed the expectations of each our patients, resulting in a successful and respectable business.
Keys to Success
Patients are the key to making the healthcare function. The call center main focus is on patient care. Educating the patients on the importance of preventative care helps prevent other diseases from taking over their bodies. Giving the patient their yearly checkup allows the doctor to discover if they educate patients. Figure out ways to inform your patients that it is time for them to come take their daily medication.
Staff and Office Organization Observe that your office staff is as crucial, if not extremely, than the doctor(s) in the success of the business. Create incentives by allowing the office staff to be rewarded from increased profits when the profits are achieved by the office. Create an up-to-date

Similar Documents

Premium Essay

Do All Teams Need a Leader

...International Teams: Beyond Cultural Differences Multicultural teams are different. In addition to culture the team needs to consider: * the purpose for its existence, - the influence of personality differences, - the impact of cultural and professional identities, - the importance of emotional intelligence, - the vital role of adequate support systems. Team leaders need updated global competencies which they may not have learned in business school. Multicultural Teams are Complex Cross-cultural knowledge is an obvious pre-requisite for working with any team whose members come from different cultures. We acquire this knowledge from our reading, from our studies, from company-sponsored seminars and most importantly by maintaining a very high level of self-awareness when we step outside our own cultural boundaries. However managing cross-culturally is complex because real business issues are complex and often require more than a linear solution. So, how do we avoid the trap of over-simplifying the complexity of the issues faced by international teams? Let’s agree that there is more to understanding an international team than being aware of the diversity of national cultures represented by the members. We know from experience that there are key differences found on any team which may include gender, race, individual personality, cognitive and emotional intelligence, educational, and occupational backgrounds. Consulting to international teams and executives...

Words: 1555 - Pages: 7

Free Essay

Team

...• How will group and team collaboration facilitate the success of training? This organization changed its business strategy and each employee needs to contribute to generate the profits. In order to accomplish successful project and help a company makes more profits with new strategies, the company needs to give proper trainings to each employees. With proper training, team or group can do a project and In order to have success training and accomplish projects, individuals need to collaborate for assigned project during training and working for project. The definition of collaboration is that team needs to work together. In collaborating, the team intends to solve a problem by clarifying differences rather than by accommodating various points of view. All members of a group or team must share a common purpose, trust each other, and work together for one goal to effective collaboration. A team needs to develop where team members recognize that all members are very important in each group and valuable for a project. Some people can be a leader among a team and some people’s idea will increase company’s profits. Each member needs to expand their thinking and it will be possible to generate a collaborate team. Team leader needs to assign members to various tasks and will increase team collocation. • What tactics will be used to identify and minimize conflict? It is important to make sure that a team is getting along as well as possible in order to accomplish...

Words: 610 - Pages: 3

Premium Essay

Virtual Teams Essay

...2016 Virtual teams have become much more common in organizations and when utilized properly can be extremely effective. Virtual teams are “teams whose members operate across space, time, and organizational boundaries and are linked through information technologies to achieve organizational tasks.” (Steven L.McShane, p. 208) Using a virtual team within a company is quite different than using a traditional team. There are two ways in which virtual teams differ from traditional teams. Virtual teams are “not usually co-located and due to their lack of co-location, members of virtual teams depend primarily on information technologies rather than face-face interaction to communicate and coordinate their work effort.” (Steven L.McShane, p. 208) With the ever changing modes of communication within the workplace having virtual teams can provide many advantages to the company. For one “globalization makes virtual teams increasingly necessary because employees are spread around the planet rather than one building or city.” (Steven L.McShane, p. 210) Virtual teams are excellent for companies which have many different locations in different parts of the world. Virtual teams are able to bounce ideas off of each other and find opportunities to help each other even though they are located so far from each other. Virtual teams also help companies to save money and resources. This is done “by not having a physical location, the company and the team alike save money on facilities...

Words: 1790 - Pages: 8

Premium Essay

Project Bsbwor502

...BSBWOR502_MEGT - LEAD AND MANAGE TEAM EFFECTIVENESS Summative Assessment 2 Project. An effective and productive team doesn't just happen. It requires structures, support and processes that encourage development. Team building happens over time. When building and developing a cohesive, effective and productive team you need to determine how your team fits and the roles they play in the organisation. Does anything need to be changed? How and when can these changes be put into action? Organisational, strategic and operational plans need to contain suitable mechanisms for supporting team development. As teams grow they need to come to terms with their individual task/ roles, the teams tasks/roles and with one another. They need to learn to work together. • Facilitate teams • Participate in teams more effectively • Anticipate the procedures necessary for developing good team networks. It's a good idea to identify the stages of development and determine where the team is at. This helps development needs, assesses the best strategies for overcoming weaknesses and helps find the best methods for moving forward. Enable your team to get to know each other. Give them time to learn. -Set clear, agreed goals -Ensure personal, team and Organisational KPI's and KRA's are clearly linked and everyone understands -Encourage and recognise contribution -Agree on the teams norms, behavioural expectations and the procedures that will help problem solving and decision...

Words: 1513 - Pages: 7

Free Essay

Conflict

...a positive outcome is immense. Whether as a team or on an individual level, the ability to solve problems through collaborative efforts and managing change is crucial in achieving overall success. It is imperative that the team establishes a common goal and creates roles and responsibilities. Once identifying conflict and the reasons why it occurs, team members should look for peaceful and mutually satisfying methods to minimize conflict. Learning to work as a team is a critical organizational competency that is based on the characteristics of the team. Participation on a team does not require that one change his/her personality. Interpersonal skills and technical skills are a good combination of skills to blend. An important aspect when constructing a team is that the team members share the same objectives and goals and is clear on the mission and purpose of the team. An effective team is a group of people with different backgrounds, skills and abilities, highly communitive, working together on a common purpose with clearly defined goals blending successfully, and getting along. Goal setting, clarifying the reason for the team coming together and what the team hopes to accomplish must be further defined as well as methods to measure progress. An open line of communication is very important to the success of the team. Responsibilities and tasks associated with the project should be clearly explained so that the members of the team are aware of their contributions to the effective...

Words: 1998 - Pages: 8

Free Essay

Team Creation Paper

...Team Creation Paper MGT/437 February 16, 2012 Jeffrey Grogan Team Creation Paper A team creation involves understanding the task-at-hand and gathering individuals that will have the skills needed to succeed. At times, a team could be developed when rearranging furniture in a office or developing a new software for a company. Teams are critical in today’s business markets because of the work load on each employee. Therefore, a team is created to minimize the work load and engage the team’s brain storming techniques. Teams are developed for temporary use in order to complete a project. For example, a team manager will evaluate the project, study the task and establish a group of skillful individuals. Each member of the team will be designated to operate a particular task. As a result, the task will be completed by each member’s professional skill. However, a team can have its negatives as well. For instance, not every member will agree on the way the operation is completed. So, in order for a team to work successfully every member must agree and participate in the task-at-hand. How project team members are selected. A project manager would first decide what parts of the project would need to be recognized the most. Then second the manager would gather a pool of potential candidates to interview. The tasks will be broken down into specialty categories, like: technology, finance, sales, service and logistics. Each interview would be designated towards...

Words: 843 - Pages: 4

Premium Essay

Safasdfasf

...what's in it for me) aspects and the fact that team needs him as he has so much that could contribute and add value to the team. She could also indicate that the team's success will only be possible when every member contributes. By doing so, she can help ensure that Mike is able to join the group during the forming stage and hopefully move quickly to the norming and then performing stages. what's in it for me) aspects and the fact that team needs him as he has so much that could contribute and add value to the team. She could also indicate that the team's success will only be possible when every member contributes. By doing so, she can help ensure that Mike is able to join the group during the forming stage and hopefully move quickly to the norming and then performing stages. what's in it for me) aspects and the fact that team needs him as he has so much that could contribute and add value to the team. She could also indicate that the team's success will only be possible when every member contributes. By doing so, she can help ensure that Mike is able to join the group during the forming stage and hopefully move quickly to the norming and then performing stages. what's in it for me) aspects and the fact that team needs him as he has so much that could contribute and add value to the team. She could also indicate that the team's success will only be possible when every member contributes. By doing so, she can help ensure that Mike is able to join the group during...

Words: 2476 - Pages: 10

Premium Essay

Midterm Note

...Ch11: Leaders are necessary for effective team work. They need to be there to shape goals, coordinate effort, and motivate members. Carver should be a better leader. Effects to change the leader may often result in negative supervisor reactions, including resistance to change, role conflict, unwillingness to relinquish power, fear of appearing incompetent and fear of job termination. These responses may cause the leaders to engage in actions that thwart, rather than facilitate team effectiveness. Carver is an autocratic leader, since he is an appointed leader. HE should go for coaching; coaching is about building team work, not about doing the team’s work. Leadership is not the same as management, people want to be led. Leadership is the ability to influence people to achieve the goals of a team. Transformational leadership and Transactional leadership depend on the leader’s power to reinforce subordinate for their successful completion of the task. POWER is the capacity to influence people. Using power feels good, people are attracted to power, people who have power often have egocentrically biased view of themselves, believing themselves to be more fair, generous and trustworthy. Not every decision requires the input of their entire team. It is simply not practical to consult the team on every organizational issue, but where to draw the line is unclear. Legitimate power (based on person’s holding of a formal position, other person complies because of belief in legitimacy of...

Words: 3136 - Pages: 13

Premium Essay

Health Care

...REFLECTION Organizational Leadership For Building Effective Health Care Teams Stephen H. Taplin, MD, MPH1 Mary K. Foster, PhD2 Stephen M. Shortell, PhD3 1 ABSTRACT The movement toward accountable care organizations and patient-centered medical homes will increase with implementation of the Affordable Care Act (ACA). The ACA will therefore give further impetus to the growing importance of teams in health care. Teams typically involve 2 or more people embedded in a larger social system who differentiate their roles, share common goals, interact with each other, and perform tasks affecting others. Multiple team types fit within this definition, and they all need support from leadership to succeed. Teams have been invoked as a necessary tool to address the needs of patients with multiple chronic conditions and to address medical workforce shortages. Invoking teams, however, is much easier than making them function effectively, so we need to consider the implications of the growing emphasis on teams. Although the ACA will spur team development, organizational leadership must use what we know now to train, support, and incentivize team function. Meanwhile, we must also advance research regarding teams in health care to give those leaders more evidence to guide their work. Ann Fam Med 2013;11:279-281. doi:10.1370/afm.1506. Process of Care Research Branch, Behavioral Research Program, Division of Cancer Control and Population Science, National Cancer Institute, Rockville...

Words: 2409 - Pages: 10

Premium Essay

Effective Coaches Research Paper

...you have always known you could be” (Tom Landry). In order for athletes to achieve their highest goal, they need to have an effective coach that will help them become the best athlete they can be. An effective coach will be successful while working to achieve goals they intended. A powerful coach takes their love for the sport and puts it into their athletes. Athletes will progress immensely by what they learn from their coach. Coaching is such an influential position in an athlete's life and there are certain attributes and concepts they must know and employ to be successful.     Coaches need to have a positive relationship...

Words: 1784 - Pages: 8

Premium Essay

Hrm Document

...of effective teams: a literature review Characteristics of effective teams: a literature review SHARON MICKAN AND SYLVIA RODGER Sharon Mickan is a PhD student and Sylvia Rodger is a Senior Lecturer in the Department of Occupational Therapy at The University of Queensland. Sharon holds a NH&MRC Public Health Postgraduate Research Scholarship. Abstract Effective healthcare teams often elude consistent definition because of the complexity of teamwork. Systems theory offers a dynamic view of teamwork, in which input conditions are transformed via optimum throughput processes into maximal output. This article describes eighteen characteristics of effective teams across input conditions and teamwork processes, which have been identified from the literature. Background Research into team effectiveness has traditionally searched for characteristics of effective teams. Quantitative evaluations of specific interventions have largely been inconclusive and emphasised the need for further research (Schwartzmann 1986). The complexity of team functioning precludes reducing teams to their least number of components. Rather, a systems theory approach recognises the relationships and interdependence between and within teams. Given the importance of teamwork to delivering healthcare, a better understanding of how teams function effectively will be invaluable for educating and developing teams. This article will summarise and evaluate characteristics that create and maintain teams in healthcare...

Words: 4003 - Pages: 17

Free Essay

Week 2 Bus475

...Business Maribel’s Motivation Team is a brand new company into the marketplace. It is vital for any business to have an effective vision and mission statement. For an organization to be successful it is important it know what it wants to achieve in the future and what the organization itself is about. Tough (2007) says, creating a vision and mission statement is a method to communicative these ideas to yourself, customers, employees, and to the world.” The vision and mission statements consist of the values of the business and how they plan to operate. These methods will assist to establish the planned direction that Maribel’s Motivation Team will take. Business and services Maribel’s Motivation Team is a company that will help others achieve his or her goals in life. People need motivation to accomplish its goal in life. A winner is a winner by willing to do something a loser is not willing to do. To be a winner the person needs to be willing to feel uncomfortable in a new situation. This company will also offer additional information to the customer’s goal and guide him or her to the right person or company that is able to help the customer. This will be a long process, but with time and dedication anything is possible. For example, if someone always has been overweight his or her whole life, and at the present time needs motivation and help to lose the weight Maribel’s Motivation Team would help them. Maribel’s Motivation Team will provide the motivation and...

Words: 1131 - Pages: 5

Free Essay

Organizational Behavior

...|Unit title: |EFSM14 - Manage the performance of teams and individuals to achieve objectives (MCI C13 – amended) | |Element titles: |14.1 Allocate and delegate work to teams and individuals | | |14.2 Agree objectives and work plans with teams and individuals | | |14.3 Assess the performance of teams and individuals | | |14.4 Provide feedback to teams and individuals on their performance | | |14.5 Resolve performance issues with teams and individuals | |Scope of this unit | |This unit is about making the best use of your team and its members so that they can achieve your organisation’s objectives. It covers allocating work, | |agreeing objectives, and setting out plans and methods of working. It also involves monitoring and evaluating the work of your team and its members and | |providing feedback to them on their performance. ...

Words: 2118 - Pages: 9

Premium Essay

Business Culture and Strategy

... 27/10/14 After analysing Jess's role as manager of the Customer Engagement team I have come to the conclusion that in order for her to move forward and fulfil her role to the best of her ability she would benefit from using the following management and leadership theories. Management Theory – Rosemary Stewart This theory enables jobs to be examined in 3 important ways: The demands of the job – What job holder must do. The constraints – Limit what job holder can do. The choices – Indicate how much freedom the job holder has to do the work in way she chooses. The purpose of this theory is to show how dealing appropriately with demands & constraints and exercising choices, can improve a manager’s effectiveness. Demands of the job Demands are what are expected of Jess within her new position within the company in order to get the job done and not run into problems. Jess must look at all the demands to define the future strategic decisions of the organisation. The demands in which Jess should currently be focusing on are: Ensuring profit is being made. Satisfying both customers & stakeholders Improve the new structure of the team/business. Ensuring quality of products and services. Ensuring staff morale is high. Constraints Is what is preventing Jess from achieving the demands which have been set upon her. Current constraints which need to be focused on are: The culture of the organisation. Motivation level of staff...

Words: 4015 - Pages: 17

Premium Essay

Leading and Developing Work Team

...us, teamwork is a part of our everyday life. Whether it is at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team benefits any organization and leads to more successes than failure. In order to understand the competencies needed to build and lead high performance teams, it is helpful to first define a team. Here is a simple but effective description from The Wisdom of Teams (Harvard Business School Press, 1993.) "A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable." The Work Team is defined by many great practitioners in different sense. According to Griffin and Moorhead it is a “small number of people with complementary skills who are committed to a common purpose, common performance goals, and an approach for which they hold themselves mutually accountable.” A group of employees that works semi-autonomously on recurring tasks are called work teams. Work teams are most useful where job content changes frequently and employees with limited skills and a specific set of duties are unable to cope. A group of employees that works semi-autonomously on recurring tasks are called work teams. Work teams are most useful where job content changes frequently and employees with limited skills and a specific set of duties are unable to cope.(its delted since it’s a...

Words: 5935 - Pages: 24