...performance of key activities and to support the efforts of staff. Structure provides the framework of an organisation and its pattern of management. The manager needs to understand the importance and effects of organisation strategy and structure. The aim of this unit is to provide learners with the understanding and skills to manage their | activities in the business workplace to improve their effectiveness and efficiency. | This unit focuses on the effective and efficient planning and management of business work | activities. It gives learners with understanding and skills needed to design and implement | operational systems to improve their effectiveness and efficiency and achieve the desired results for the business. | | You are encouraged to consider the importance and interrelationship of business processes and the implementation of operational plans, together...
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... A health facility should be safe for staff and patients in the facility. When planning the setup of the health facility the management should provide key safety measure that will make the facility safe to both the staff and the patients thus enabling a peaceful environment (Guenther & Vittori, 2008). The setup should include exit route in case of fire, fire extinguishers, adequate spacing of pathways to enable people to escape from the venue without causing a stampede. With high level safety measures the facility will be secure and safe for effective performance of tasks by medical staff. It will also be conducive for the patients and clients of the institution who come on daily basis for checkup. A safe environment for a health care facility is favorable as it enhances the safety standards of the institution. The facility should be on secure location for the sake of both the client and all staff working in it, as the institution is highly labor based the security of all people to use the facility should be put on consideration (Guenther & Vittori, 2008). In January of last year, the emergency room of Doctors’ Hospital of Michigan (DHM) closed and was later converted it into a 24-hour Urgent Care. This paper will discuss regulations, requirements, and standards that will affect facility design and renovation of DHM’s urgent care department. A health care should incorporate operational functions and sustainability design models. Detailed operational function and...
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...Corporate Governance –What it means for OSH Identify some common Safety Management Systems (SMS) Essential Elements required for managing occupational safety and health in organisations What is Health & Safety Management? Practices that contribute to the effective control and sustained reduction in incidents, which have the potential to result in acute and chronic deleterious effects to employees and other exposed persons. Is it all about reducing incidents? What is Governance? ‘ The system by which organisations are directed and controlled by their board of directors’ (Jacqui Boardman, Acona Ltd.) Role of the Board Setting overall direction for the business or organisation Establish boundaries within which the organisation operates Monitoring the organisations performance Key Elements of Governance Lead & establish overall strategic direction Set standards & values for business Set clear objectives & responsibilities for management Hold management to account for their performance in running the business Uphold obligation to the shareholder & other interested parties Overseeing internal controls Key Drivers in OHS Governance Moral Responsibility - duty of care, societal concerns, personal drive Legal Responsibility - legal compliance, prosecution, penalties, licensing requirements Financial Responsibility “ It has to be said that a concern for safety which is sincerely held and repeatedly expressed but nevertheless...
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...Outcome Learning outcome Understand the importance of business processes in delivering outcomes based upon business goals and objectives Be able to develop plans for own area of responsibility to implement operational plans Assessme nt Criteria 1.1 1.2 1.3 LO1 In this assessment you will have the opportunity to present evidence that shows you are able to: Evaluate the interrelationship between the different processes and functions of the organisation. Justify the methodology to be used to map processes to the organisation’s goals and objectives. Evaluate the output of the process and the quality gateways. Task Evidence no. (Page no) 2.1 2.2 LO2 2.3 2.4 Design plans which promote goals and objectives for own area of responsibility. Write objectives, which are specific, measurable, achievable, realistic and time based to align people and other resources in an effective and efficient way. Implement appropriate systems to achieve objectives in the most efficient way, on time, to budget and meeting organisational standards of quality. Carry out work activities meeting the operational plan through effective monitoring and control. Version 1.2 LO3 Be able to monitor appropriate systems to improve organisation al performance 3.1 3.2 3.3 3.4 Be able to manage health and safety in the workplace 4.1 4.2 LO4 4.3 4.4 Design systems to manage and monitor quality standards specified by the organisation. Demonstrate a quality culture to ensure continuous monitoring,...
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...SAFETY AND HEALTH MANAGEMENT SYSTEM IN OIL AND GAS INDUSTRY Author : Subhrajit Bose Managing Partner / Lead Architect Sustainability – NextLink Solutions 3 2 1 Introduction: Safety and health management is one of the vital constituents of Oil and Gas industry activities because most of the operational conditions, chemicals and end products (hydrocarbons and other compounds) associated with Oil and Gas production are well known to pose serious safety and health threats to the workers. INDUSTY OVERVIEW ON August 2012,an explosion caused by the ignition of a leaking GAS at the Amuay oil refinery, which is part of the Paraguana Refinery Complex, killed 48 people; primarily National Guard troops stationed at the plant, and injured 151 others. The deepwater Horizon drilling rig explosion refers to the April 20, 2010 explosion and subsequent fire on the Deepwater Horizon Semisubmersible Mobile Offshore Drilling Unit (MODU) killed 11 workers and injured 16 others. The explosion caused the Deepwater Horizon to burn and sink, resulting in a massive offshore oil spill in the Gulf of Mexico, considered the largest accidental marine oil spill in the world, and the largest environmental disaster in U.S. history. According to the report developed by the NORA Oil and Gas Extraction Council; In the US, during 2003-2008, 648 oil and gas extraction workers were fatally injured on the job, resulting in an occupational fatality rate of 29.1 deaths per 100...
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...(existing Star Alliance projects/input shown in heavy shade, potential role in light shade) TIMESCALE April 2003 May–Nov 2003 ACHIEVEMENTS BY DECEMBER All staff briefed and engaged in thinking through what Vision, Mission, Aims and Values mean for them, their work and their teams. As above and possible sample audit of PWPs/ PRPs and safety. Directorate and team operating plans which clearly reflect Vision, Mission, Aims etc. E.G. Top 55 managers have more focused personal development plans Clear statement of intelligence priorities. Better use of intranet. Knowledge sharing Strategic Plans, Operating Plans have clear strategic priorities. Provision made for linking PWPs and PDPs to priorities Acceptance that “health and safety is cornerstone”. Increase in businesses placing health and MEASURES OF ACHIEVEMENT/TARGETS Feedback from team briefing. Feedback from Values Workshops Staff Survey questions Audit of PWPSs/PRPs. Fit of plans with strategy. Recognition by stakeholders that HSE more focussed. Staff feedback on leadership behaviours Improved use of intelligence both strategically (eg re Strategic Plan) and tactically (eg in support of operational work). Resources allocated behind priorities. Visibly not doing non-priority work. All staff understand HSE’s Vision, Mission, Aims and Values by December 2003 All staff understand how they contribute to the realisation of the vision, mission, aims and values, reflected in ways of working by Dec 2003 Board and top leadership demonstrate...
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...LO1 Understand the operational responsibilities of a facilities manager Staff: structure and responsibilities; employment terms and conditions; training and development; appraisal; legal issues eg equal opportunities, discrimination, dismissal, working time regulations, transfer of undertakings Buildings: uses; allocation of space; capacity; essential services and supplies (mechanical, electrical, electronic); maintenance and repair (planned, preventative, emergency/reactive); refurbishment and development; security Customers: identifying and assessing needs; expectations and reactions; providing information and advice; providing customer care and control; accessibility; safety and security; legal obligations and liabilities; processing and monitoring sales and bookings; maintaining communication systems and databases; ancillary services and sales Employer/funding agencies: private and/or public ownership of facilities; management board/trustees; local authority; funding partnerships and sources; financial management; personal contract and accountability; lines of management responsibility; impact on facilities operations LO2 Understand the legal, health, safety and environmental obligations to be addressed by facilities operations Statutory regulations: types eg local authority, fire authority (expectations and requirements), employment and insurance law, building and accessibility regulations, compliance; licences, recording documentation Health and safety measures: risk assessment...
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...Cleanliness/Orderliness - Outside Environmental Conditions Refers to environmental health and hygiene factors (e.g. litter, garbage, vermin, clutter, odors around the exterior of the home) that are NOT WITHIN the family's control. Need to consider intervening with owner/landlord, county health department, city code enforcement, and/or other regulatory agencies. Score 1 1.5 2 2.5 3 STRENGTHS: 3.5 4 CONCERNS: 4.5 5 Operational Definition Consistently clean and orderly; property very well maintained by owner/landlord and other tenants if a rental Generally clean and orderly; no health hazards; property well maintained by owner/landlord and other tenants if a rental Some lack of cleanliness; some disorderliness or clutter; other tenants or neighbors create messiness; slow response to problems by owner/landlord; occasional roach problem Inadequately clean or organized; potential health hazards present; a great deal of clutter or litter/garbage; or offensive odors; consistent roach problem; property poorly maintained by owner/landlord and other tenants; very difficult to reach or get response from owner/landlord Health hazards and violations present, e.g., overflowing trash bins/barrels, rotting food, flies; multiple vermin present; property essentially ignored by owner/landlord; other tenants do not do their part to maintain clean, healthy environment A2. Cleanliness/Orderliness - Outside Home Maintenance Refers to environmental health and hygiene factors (e.g., litter, garbage, vermin, clutter, odors...
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...The model work health and safety laws consist of the Model Work Health and Safety (WHS) Act, supported by model WHS regulations; model Codes of Practice and a National Compliance and Enforcement Policy. Safe Work Australia is the national policy body responsible for the development and evaluation of the model work health and safety laws. The Commonwealth, states and territories are responsible for regulating and enforcing the laws in their jurisdictions. The model work health and safety laws are the basis for harmonised laws across Australia. For the model work health and safety laws to become legally binding they need to be enacted or passed by Parliament in each jurisdiction. Under the Intergovernmental Agreement for Regulatory and Operational Reform in Occupational Health and Safety all jurisdictions have committed to adopting the model work health and safety legislation, with minor variations as necessary to ensure it is consistent with relevant drafting protocols and other laws and processes operating within the jurisdiction. Safe Work Australia is a tripartite...
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...P6 – Explain the operational issues in relation to the use of business information. In this essay I will explain how a business such as rent a car enterprise deal with operational issues and also how their employees manage to In my research I have found that rent a car enterprise receive massive amounts of information. However, some information could possibly be more important than others, as a result the following policies have to be put in place so that the information is managed accurately. The first policy is security data, this is effective because it protects database from any person who tries to hack into the system without the right details or legally. Secondly, backups: this is the process or data that has been copied so that it may be used if the original data stored is lost or stolen. Thirdly, Health and safety regulations: All organisations must follow this policy as it ensures and prevents accidents or injuries in the workplace. And lastly, business continuity plan set of documents, instructions and procedures which enable a business to respond to accidents or emergencies and threats without any stoppage or hindrance in its key operations. Now, I will write about how a business such as rent a car enterprise keep their data safe and the benefits of using these ways. Rent a car enterprise can download an anti-virus software on their computers which prevents hackers from gaining access to any of the company’s data, also increasing security by providing log in and...
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...Responsibility Fuel Efficiency Program Alternative Fuels Environmental Management Waste Management Social Responsibility Occupational Health and Safety Flight Safety Supply Chain Social Responsibility Projects ENVIRONMENTAL and SOCIAL RESPONSIBILITY REPORT It is Turkish Airlines’ responsibility to act and promote sustainability as a commitment to the environment. A. Fuel Efficiency Program In the beginning of 2008, Turkish Airlines started a collaborative study with IATA Green Team and has begun implementing a Fuel Efficiency Program aimed at increasing fuel efficiency and reducing the carbon emissions. The program involves measuring and monitoring of fuel efficiency initiatives and reporting to the Fuel Steering Committee which consists of competent and dedicated personnel from key departments such as Flight Operations, Flight Planning and Dispatch, Engineering and Maintenance, Finance, Marketing and Sales. The initiatives undertaken within the program to increase fuel efficiency and to reduce carbon footprint could be gathered under the umbrella of below topics: 1. Optimizing the operations: Since 2008, more than 70 projects to optimize operations in order to reduce carbon footprint have been introduced and implemented. Some of these operational optimization projects include: Pilot technique, optimizing the use of APU (auxiliary power unit) while the aircraft is on ground, introducing a new optimized flight planning...
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...Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal Ethical Operational Legal, Ethical and Operational Issues P3 Ben Bush | Contents: * ------------------------------------------------- INTRODUCTION 2 ------------------------------------------------- LEGAL ISSUES 3 * Data Protection Act 1998 3 * Freedom of Information 2000 ...
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...Division of Business Course: HND Business Level 5 Student Name: Unit 15: Managing Business Activities to Achieve Results Date Issued: 02/09/2014 Fail P1 P12 P2 P13 P3 P14 Year: 2013/14 Lecturer’s Name: Emmanuel Wanki Completion Date: 30/09/2014 Pass P4 P15 P5 P16 P6 M1 Merit P7 M2 P8 M3 P9 D1 Distinction P10 D2 P11 D3 Learning Outcomes: 1 Understand the importance of business processes in delivering outcomes based upon business goals and objectives 2. Be able to develop plans for own area of responsibility to implement operational plans 3 Be able to monitor appropriate systems to improve organisational performance 4 Be able to manage health and safety in the workplace. Comments: Assessor’s Signature: Date: Late: Referred Yes No Internal Verification: Yes No I declare that the work I am submitting for assessment contains no sections in copied in whole or part from any other source, unless it is explicitly identified by means of quotation mark or by means of wholly indented paragraphs. I declare that I have also acknowledged such quotations by providing detailed references in an approved format. I understand that unidentified and un-referenced copying both constitutes plagiarism which is an offence. I give my consent for my work being scanned by Turnitin formatively and summatively for the purposes of assessment. Student Signature: Received by: Date: Date: T +44 (0)20 8795 5509 ǀ info@csbm.co.uk ǀ www.csbm.co.uk Capital House ǀ 388...
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...Legal and Ethical Issues Relating to Business Information Introduction I this task I’m going to explain the legal and ethical issues in relation to the use of businesses information and also I’m going to explain operational issues as well in the last park of the task i going to analyse the legal ethical and operational issues using appropriate examples . Most people do not feel safe in putting or giving their personal details on different social networks like Facebook and Twitter and another organization who uses the personal detail from the people or customers , the reason being of many hackers invading other people's privacy this also can happen with many businesses as well such as Tesco ,Asda e.g. if they do not have a security system to keep them safe . Legal Issues These are various items of legislation to protect the use of business information. Data Protection Act 1998 is one of the legal issue business information. Many businesses store use information about people. The Data Protection Act protects information held about people from being misused. The information stored by businesses on databases must be: ✓ Obtained fairly and lawfully ✓ Used only for the purposes stated during collection ✓ Adequate, relevant and not excessive in relation to the intended use ✓ Accurate and up to date ✓ Not kept for longer than necessary ✓ Processed in line with your rights ✓ Subject to procedures to prevent unlawful processing, accidental loss, destruction...
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...been assessed by the National Safety Authority (Railway Safety Commission) as part of the submission for safety certification under Commission Regulation 1158/2010. Our internal audit processes meets the requirements of section S of the Common Safety Method Directive (CSM) by demonstrating that there is an auditing system that is • Independent • Impartial and transparent • Planned and revised dependant on results of previous audits • Procedures are in place for competent auditors • Management of recommendations and communications of findings to persons who have accountability to implement findings. This requirement is not dissimilar to the obligations imposed on UK railway undertakings under Schedule 1 (k) of the Railways and Other Guided Transport Systems (Safety) Regulations 2006 (ROGS). However from July 2013 the CSM for monitoring will require more defined processed for monitoring to enable effective management of safety in the railway The risk is that without audit structures which define the role, purpose and processes of auditing, the benefits of auditing and the potential outcomes of not carrying out diligent audits is not understood by the management team. This paper will attempt to clarify the role, purpose and processes involved in auditing its value to the organisation if carried out to appropriate and transparent standards. The Role of the Audit The role of the audit is to determine the extent of conformance with the safety management system, the evaluation...
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