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Paperless Environment

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Submitted By timberly33
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Part 1 Final Project
“Will a paperless environment improve the Veterans Benefit Processing?”
Timberly M Williams
Kaplan University
GM505 Action Research and Consulting Skills
Professor Dr. Barbara-Leigh Tonelli
08/20/2013

Part One of Final Project This paper explains the benefits of a paperless environment within the Department of Veteran Affairs. Here I will research all of the positive and negative benefits on how this process will help eliminate Veterans wait time on benefit approval.
Scope and Purpose
VBA is responding to the significant expansion in the scope and complexity of its mission. While VA completed a record-breaking 1 million claims per year over the past three years, the number of claims received continues to exceed the number processed and the backlog of claims has grown. In response, VA is implementing a comprehensive Transformation plan—a series of people, process and technology initiatives—to increase productivity and accuracy of disability claims processing. Once the Transformation is fully implemented, VA expects to systematically reduce the backlog and reach its 2015 goal - to eliminate the claims backlog and process all claims within 125 days with 98 percent accuracy. |
VBA Compensation Benefits
There are currently 3.9 million Veterans receiving disability benefits from VA. In the past four years, VA has added more than 940,000 Veterans to the VA compensation rolls, more than the active duty Army and Navy combined. In fiscal year 2012, VA delivered $54 billion in compensation and pension benefits. (Department of Veteran Affairs)
This transformation will take place for our Veterans claims that are fully developed claims or (FDC) and to help streamline the Veteran benefits Management System (VBMS). As I was researching I came across on the VA website on how all the transformation will take place or how they will roll out

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