...Internship Proposal On “Improving Customer Satisfaction of HSBC Bank" Submitted To: Mr. Samiul Parvez Coordinator, Office of Placement & Alumni Submitted By: …………………… ……………………. Date of Submission: ……………. AMERICAN INTERNATIONAL UNIVERSITY – BANGLADESH 05, March 2007 To Mr. Samiul Parvez Coordinator, Office of Placement & Alumni American International University-Bangladesh Subject: Submission of internship proposal. Dear Sir, This is my great pleasure to submit the internship report proposal on “Improving customers satisfaction for HSBC Bank" as a requirement of internship program for the fulfillment of BBA program. In this report I will be focusing on the issues for improving customers’ satisfaction regarding the services provided by HSBC Bank. I will be collecting necessary information through questionnaire survey. I hope that the preparation of the report will help me to acquire knowledge about real life practice and help me in future. I will try to enhance my knowledge and make a satisfactory report. I shall be happy to provide with any supplementary information and clarification that might require. I hope that my work will live up your expectation. Yours Sincerely, ---------------------------- ………………….. ………………….. Introduction of the Topic: In the era of globalization, management of the Companies is more concerned about Customer Satisfaction, which leads to profitability. Through satisfying their...
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...notes, to simply be tested. This does not qualify as a complete educational experience. While learning through lectures and studying is important, it should not encompass a hundred percent of a college semester. This repetitive form of learning is not thoroughly benefiting students. There is a significant piece of the puzzle that is absent from the university: Experience. I am calling this issue to your attention because a project of this scale would need funding from the department. Using the program “Applied Education”, designed to combine coursework and fieldwork into a holistic educational experience could be a benefit to you. I understand that you assure SJU students are receiving the best advice to compete in today's global marketplace. It was through your innovative new model, that the university has significantly increased student engagement with Career Services across all disciplines, while also improving the University's placement outcomes. Enclosed is a copy of a business proposal outlining the steps for a more holistic educational experience, by combining education and experience simultaneously, with this St. John’s will be an originator and future leader of higher education in this country. Thank you for taking the time to review my...
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...(510) 628-8010 fax: (510) 628-8012 MBA INTERNSHIP PROPOSAL APPROVAL FORM STUDENT’S NAME (Last Name, First Name) TELEPHONE CONCENTRATION PERIOD FOR INTERNSHIP STUDENT I.D. NUMBER E-MAIL CURRENT TERM (Fall, Spring, Summer / Year) EXPECTED GRADUATION TERM (Fall, Spring, Summer / Year) 1. PROPOSED INTERNSHIP COMPANY NAME AND ADDRESS 2. INTERNSHIP POSITION AND A BRIEF DESCRIPTION OF YOUR DUTIES 3. NAME OF PROPOSED FACULTY ADVISOR Advisors for the MBA Internship Reports (BA 398) should be selected from the university MBA faculty available for the term (see catalog or website). If you cannot select an advisor or the person selected by you is not available, please consult the Program Director or the Chief Academic Officer. Please get a printed synopsis of the MBA Internship Report requirements from the Admissions and Records Office. If you decide to change your advisor or switch from BA 398 to BA 399, you need to register again and get approval from the Chief Academic Officer. 4. STUDENT’S SIGNATURE (Student’s Signature and Date) 5. I AGREE TO REVIEW AND GRADE THE REPORT. (Advisor’s Signature and Date) BA 398 6. ARE YOU CHANGING YOUR ADVISOR OR INTERNSHIP? _____YES _____NO If “NO”, please get your advisor’s signature (#5), and submit this form to the Program Director or the Chief Academic Officer. If “YES”, please schedule an appointment for approval of change(s) to your selected advisor and/or the internship company, fill in this form, get the necessary...
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...generated in the brainstorming meeting. 4. Individual memo (persuasive memo). Memo written to all departments asking them to share information on their best employees for the purpose of reassigning those employees to solve staffing shortages in certain departments. 5. Group business letter (request for information). Letter written to a temp agencies requesting information on temp workers to help solve staffing shortage. 6. Individual business letter (request for information). Letter written to a college requesting information about internship programs for the company to help solve staffing shortage. 7. Group negative reply letter. Letter written to the college explaining a negative decision about unpaid internships. 8. Individual negative reply letter. Negative reply letter written to a college student who had applied for an unpaid internship. 9. Group request for proposal. Letter written as a request for a proposal...
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...MEMORANDUM TO: Governor Charlie Baker CC: Matthew H. Malone, Secretary of Education FROM: , Analyst of Sate Higher Education RE: Higher Education Funding for State Universities. Date: November 7, 2014 I. Introduction Higher education is crucial to economic prosperity; it serves as the essential final step for students advancing through our state education system. The skills of a state workforce have grown progressively more important over the last three decades, with increasing educational completion correlated strongly with higher wages. Additionally, a recent study from Georgetown University revealed that approximately 62 percent of jobs will require some form of college education by the year 2018 compared to the mere 28 percent in 1973.1 Nevertheless, regardless of the evidence that college and higher education are essential to our future, Massachusetts has eliminated hundreds of millions of dollars from public higher education funds in recent years. When state support for the university and community college systems is reduced the students in those universities are forced to pay higher tuition and fees. With increasing costs, the amount of money a student must take out in loans also rises. Public higher education funding has suffered numerous dramatic cuts over the past decade. State spending on higher education, including funding for the UMass system, Community Colleges as well as State Universities has declined 31 percent from 2001 to 2013. Although state...
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...12 months internship training program for Hospitality Industry Introduction Proposed Research Topic: This proposal seeks to investigate the effectiveness of the 12 months internship training program of ABC Hospitality Group. Organizational Outcomes: Intern’s higher satisfaction as well as supervisor’s satisfaction according to trainees’ performance and high retention rate of interns. In this project, I will explore intern’s satisfaction with company’s internship training system as well as supervisor/manager’s satisfaction of intern’s performance. In particular, I will focus on how the training system influence the retention rate as well as the effectiveness of the program it self. Desired outcome from company’s perspective view would be higher satisfaction rate from both trainee and their supervisors and in the end, retaining successful trainees. Literature review [Train interns their first day on the job—and every day thereafter—to make them better employees.]. [Katie Willoughby spent the first four weeks of her internship last summer in Kansas City, Mo.-based Hallmark Cards Inc.’s marketing department accompanying her boss from one meeting to the next and gathering background information for her data analysis project. She loved every minute of it. Janell Rodriguez, a 2005 engineering intern at National Instruments in Austin, Texas, was able to field complex customer questions on the workings of her company’s data acquisition technology after spending...
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...CHAPTER – I 1.1 Background of the Study Internship program is a career-related work experience conducted as an integral part of the academic program. It is very essential to get exposure to "real" business projects and problems, development of managerial skills and increased insights regarding organizational work environments thereby enhancing communication skills as the foundation of professional correspondences and understanding the general structure of most business situations by acquiring the new information and ideas so as to apply them for the benefits of the organization as well as the one’s own career development. The term “Bank” was derived from an Italian word “Banca”. Banks perform various specialized functions. Banks may be defined in terms of the various functions it performs. So it is quite impossible to define bank in just one word. However, bank can be described as such a financial institution that takes in funds as deposits repayable on demand or at short notice. According to the Shorter Oxford English Dictionary, “Bank is an establishment for the custody of money received from or on behalf of its customers. Its essential duty is to pay their drafts on it, its profit arise from the use of the money left unemployed by them.” Types of Bank There are many types of bank among them the main types of bank can be categorized as follows: a) Commercial Bank b) Development Bank b) Central Bank 1.2 Brief Introduction about Commercial Bank A commercial...
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...------------------------------------------------- RELEVANT COURSES OFFERED Water and Sanitation, Population Studies, Transportation Studies, Community Mobilization, Biodiversity Conservation ------------------------------------------------- QUALIFICATION Bachelor of Art (BA). Integrated Development studies (Environment and Resource Studies) Option Senior Secondary school Certificate Examination (SSSCE) by West African Examination Council (WEAC) PROGRAM OFFERED: Social Science and General Arts ------------------------------------------------- WORK EXPERIENCE Teaching: Future Leaders International School (Wenchi) Under the National Youth Employment Program Field Worker (Enumerator): Wenchi Mutual Health Insurance Scheme (Data Collection and registration of new members) Internship: Adventist Development and Relief Agency (ADRA) - WA U/W/R (Given intensive Training and Workshop to members as well as monitoring and Evaluation Fieldworker: Integrated Third Trimester Field Practical Program by U.D.S Under a 3 year Post Trimester Field Practical Program in community profiling, community development, and proposal writing for developmental intervention. Fieldworker: Data collection of communities with boreholes constructed under the sponsorship of World Bank and organized by TREND National Service: Municipal Health Insurance Scheme – Berekum - Job Describtion Administrative work and Secretariat Services CAREER PROFILE: To work in any reputable Organization...
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...My two semester-long internships gave me a lot of opportunity to be involved with the community of Ithaca. Working at The Waldorf School was a great way to get to know local families and their children and see the activities available for them through their school. I participated in one of the traditional holiday events over the weekend, supervised walks to a farm accross the street to gather vegetables and learn about the environment, and facilitated games and lessons on outdoor education in the classroom. The most exciting part of my internship was taking the children to Cornell and designing a program where they had the opportunity to climb, described in the Work Experience section of this portfolio. The following spring I did another internship...
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...Internship Proposal on: Credit Risk Management Practices in Sonali Bank Ltd Performance Evaluation of Sonali Bank Ltd Foreign Exchange Operation of Sonali Bank Ltd | Prepared For: Sadia Noor Khan Lecturer Department of Banking & Insurance Prepared By: Maiful Kausar Ikra ID-17-023 Department of Banking & Insurance University of Dhaka Department of Banking & Insurance Submission Date: January 14, 2015 Proposed Internship Topics Introduction to the Study: Each BBA program needs practical knowledge of the respective field of discipline to be fruitful. Our BBA program also has an internship program, relating to the exchange of theoretical knowledge into the real life practical situation. To support my internship report I will work as an intern in Sonali Bank Ltd. My name is Maiful Kausar Ikra. It was great opportunity for me to complete my internship program in the largest state owned commercial bank "Sonali Bank Ltd." As a part of internship program I want to prepare report on the following topics…… 1.Credit Risk Management Practices in Sonali Bank Ltd Background of the study: To support my internship report I will work as an internee Sonali Bank Ltd. and my topic of the report is "Credit risk management practices in Sonali Bank Ltd." as part of the fulfillment of internship requirement. One of most significant challenges for a bank is to strongly manage its credits. Since the largest...
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...and worth to strive. Sir Anthony Raj, who is the CEO/Director of SA Kargo and my supervisor. I want to thank him for giving me the opportunity to follow my internship at his company. He had the kindness to accept me in his company and guide me through my internship with advice, feedback and tips despite his busy schedule. Mr. Rajagopal, who is the senior manager (Operation) of SA Kargo, also my previous supervisor before he resigned, thought me a lot of stuff about his work and experience. Mr. Aminuddin, who is my advisor and my lecturer. He helped and coached me during my internship by giving me feedback and tips on how to handle and approach situations. He had always time to answer all my questions concerning my internship. Ms. Syahida, who is working for SA Kargo in Human Resource Department, arranging my internship in her place. I want to thank her for helping me with the process of finding me a suitable department for my internship. Mr. Khairul Hisham, who is my intern advisor and who has provided me with an accommodation for my internship. I wanted to thank him for helping me during my searching place for my internship. Also I appreciated all the interns I worked with and spent good moments with during my internship. I want to thank to all my General Cargo’s staff for teaching me during the internship period, it is been a great time to work with them...
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...Performance, Problems & Prospect of Islamic Banking in Bangladesh. Internship Report on “Overall Branch Banking and A Comprehensive Review on Investment of First Security Islami Bank Ltd” [pic] “Overall Branch Banking and A Comprehensive Review on Investment of First Security Islami Bank Ltd” Submitted to Dr. Mohammad Fashiul Alam Professor Department of Management Faculty of Business Administration, University of Chittagong. Submitted by Muhammed Ehsanuzzaman Program: EMBA ID No – 09535071 Batch – 34th School of Business University of Information Technology & Sciences 40/1, Zakir Hossain Road, Khulshi, Chittagong. Submission Date This report is submitted as the partial fulfillment of EMBA program Letter of Submission September 0, 2011. To Dr. Mohammad Fashiul Alam Professor Department of Management Faculty of Business Administration, University of Chittagong. Subject: Submission of Research Paper Dear Sir, It is my pleasure to submit my Research Paper on “Overall Branch Banking and A Comprehensive Review on Investment of First Security Islami Bank Ltd “as a part of E.M.B.A. Program. I tried my best to gather relevant information for preparing a complete report by following internship proposal. Without the sincere co-operation and proper guidance of you, it is...
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...IBA-GN// PGDM // 13-15 // SUMMER INTERNSHIP PROJECT (SIP) GUIDELINES Guidelines 1. Summer Internship Project (SIP) is a mandatory program, which students need to carry out in order to be promoted in the Second Year. 2. The duration of SIP is minimum 8 weeks and maximum 10 weeks, which must be fitted during the duration: 20th April, 2013 to 25th June, 2013. 3. The ‘Project’ should be a company based study/ research/ functional work of quality. Needless to say, the field project should be fresh effort rather than an extrapolation of work done in earlier. 4. The ‘Project’ (Topic/ scope/ method etc.) must be finalized with due discussion and approval, from the internal mentor (From the Institute) to be sent soon and the external mentor (from the company). 5. As soon the project is finalized, students need to prepare project proposal/ synopsis and sent to the respective mentors. [Generally it is within 10 days after joining] 6. Students need to report the internal mentor in the regular basis. [Generally, it is in every 15 days; however students are suggested to clear this point in the SIP meeting with the mentor.] 7. Students are suggested to understand the ‘Evaluation’ pattern and criteria from the respective mentors [Generally the following is the scheme• Project Proposal/ Synopsis – (20%) • Periodic Review – (20%) • Report – (30%) • Viva – (30%) However, mentors do have the flexibility to modify this scheme, if they feel required] 8. Also, for all others required details such...
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...PART – 1 Title of the Report: Evaluation of Environment Health & Safety Audit and Budgetary Practices; Case Study of British American Tobacco Bangladesh. [pic] PART – 2 Introduction to the Study 2.1 Rationale Supply Chain Management Department of British American Tobacco Bangladesh Ltd vision is to be the best Supply Chain Management department in Bangladesh. . It’s vital to ensure our supply chain is fit for purpose for the long term. Importantly our approach covers both our own operations and our wider supply chain... To me it’s clearly good business, as well as good stewardship. Supply chains have always needed to be flexible and agile. But there are increasing pressures to adapt faster than before: climate change, more competition and demand for greater business growth, to name a few. The anticipated growth in demand for agricultural products is particularly relevant for us. As the global population expands and economic development generates more disposable incomes, there will be increased competition between crops for energy, land and water. We also expect business to play a greater role in addressing social and environmental issues, through influence and public-private partnerships. 2.2 Background (Description of the Organization/Company): The British American Tobacco Group is one of the world’s leading international manufacturers of cigarettes, marketing its products in almost every country worldwide. It is clear...
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...I have made several evaluations in our turnover and the existing moral, measures to intensify our marketing strategy and help the University of Essex in recruiting students in the Nursing program. I have several ideas that could create a positive retention for our employees and increase employee satisfaction in the workplace. I have some ideas about how we can strengthen the number of instructors for college and increase our marketing strategy. Nursing Turnover Rate and Employee Satisfaction "Nursing is essential for health care. Nurses provide extended clinical services to patients and support the role of the doctor. Many nurses assume relatively independent responsibilities of very complex services for patients as well." (Williams 2009-03- 25, p. 118) the turnover rate of nurses is 20 percent in the last 12 months. It is a lot of loss of our staff to be recovered quickly by finding reasons nurses leave so suddenly. I have some solutions that help retain our qualified nursing staff and improve their job satisfaction and loyalty to our many facilities. First recommendation would be to create a bi-weekly or monthly newsletter that gives praise to time nurse and the nurse of the month. All results (projects, inspections, priority areas, recognition of other staff, etc.) for that particular month are indicated in each department or area of our facilities. This commitment includes patient’s congratulations to the attention of a staff member who went above and beyond to make...
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