...‘Remember the Titans’ Leadership in Organizations 12th December of 2013 Miguel Nogueira Rodrigues 150110034 Remember the Titans is a film that tells the story about a period of history in the United States, when the differences between black and white people were much assumed. The black people wanted to feel respected and not discriminated by the whites, and because of that they wanted the same rights as the others. In this story, for the first time, all people could attend the same high school, and this change created many problems between students and their families. The Titans were a football team, but they were always losing the games, and win the championship was unreachable for them. So, the school board decide to get a new team coach, with the capabilities to turn the results around, and make them a team of winners. The problem was that when they discover that the new coach, Herman Boone, was black. From that day, he had to win the respect of the players that were both black and white, and get a new environment, to make them a united team, capable of overcome the differences and difficulties between the players. And to achieve that Coach Boone ask the previous coach, Coach Yoast, to help him doing that. In this film, is very well presented the example of a leader, and how the cultural differences shape the beliefs, attitudes, opinions, preferences and behaviours of those who lead and of the ones that made the choice to follow the coach. In this case despite...
Words: 1757 - Pages: 8
...Makes a Team Click? SOC110 May 14, 2014 What Makes a Team Click? * Teams assemble with the interest of obtaining a particular goal. Whatever that goal may be, there are motives as to why we choose to join a team. To stay in a team and also choose to leave the team. As Maslow’s Hierarchy of Needs suggest, there are motivating factors that move members to work together in groups, and they categorize into two groups. Satisfiers' and Motivators. The authors, Engelberg & Wynn, state that satisfiers' have the most basic needs like physiological and safety needs. Motivators are higher-level needs such as self- actualization, belongingness, and esteem needs (2011). For members with belongingness needs, a group provides a sense of belonging, by providing friendship opportunities and members find that they identify with others. Groups can also satisfy members with esteem needs, these needs are met through success and member satisfaction. Working in groups gives these members a sense of worthiness and that their contribution matters. Therefore, member motivation is necessary to fuel group performance and achieve successful collaboration. On the other hand, sometimes motives can also have a negative effect on collaboration. When individual motives such as esteem, belongingness, and self-actualization needs are not met they eventually create affective conflict. Within our group, it seems that these motives aren’t existent. Being that were so new to becoming a team together...
Words: 1131 - Pages: 5
...TITAN’S BRAND BUILDING AND BRAND REORGANISATION STRATEGY Marketing Management In our view the disassociation of the Sonata brand from the parent Titan and its further association with TATA was a well long term planned strategy, as the association of Sonata built in quite strong with Titan and Titan in Indian context is synonymous with Watches thus a strong association of Sonata with the watches segment developed. But as we have seen that the sonata has been cannibalizing the Titan sub-brands, whether this strategy is able to bring back the style image of Titan back. This all exercise leads to the conclusion that Titan is on a path of Fortification Contents * Segmentation based on user category: * Secondary Information and Critical Analysis * Titan third-quarter net jumps 28% to Rs 1.9 cr * THE TATA BUSINESS EXCELLENCE MODEL (TBEM): * 1. The Leadership criterion checks how senior leaders create leadership system based on * 2. The Customer and Market Focus checks how the company determines customer groups, key * 3. The Strategic Planning criterion examines how the company develops strategic objectives, * 4. The Information and Analysis criteria check whether the organisation has key metrics in place * 5. The Human Resources Focus checks the appraisal system, the work environment, and the * 6. Process management examines the product design, production and delivery process, and lessmore LinkCitationEmailPrintFavoriteCollect this...
Words: 6890 - Pages: 28
...“Listening to customers must become everyone’s business. With most competitors moving ever faster, the race will go to those who listen and respond more intently”. -Tom Peters, Thriving on Chaos Chapter 1: Conceptual Framework for CRM What is Customer Relationship management? Before we begin to examine the conceptual foundations of CRM, it will be useful to define what is CRM. A narrow perspective of customer relationship management is creating a team relationship among sales, marketing, and customer support activities within an organization. Another narrow, yet relevant, viewpoint is to consider CRM only as customer retention in which a variety of after marketing tactics is used for customer bonding or staying in touch after the sale is made. Shani and Chalasani define relationship marketing as “an integrated effort to identify, maintain, and build up a network with individual consumers and to continuously strengthen the network for mutual benefit of both sides, through interactive, individualized and value-added contacts over a period of time”. The core theme of all CRM and relationship marketing perspectives is its focus on co-operative and collaborative relationships between the firm and its customers, and/or other marketing actors. CRM is based on the premise that, by having a better understanding of the customers’ needs and desires we can keep them longer and sell more to them. Growth Strategies International...
Words: 18165 - Pages: 73
...What Leaders Really Do by John P Kotter . Reprint r0111f December 2001 Required Reading r0111a Barbara Kellerman HBR Survey Personal Histories: Leaders Remember the Moments and People That Shaped Them r0111b Primal Leadership: The Hidden Driver of Great Performance r0111c Daniel Goleman, Richard Boyatzis, and Annie McKee HBR Roundtable All in a Day’s Work r0111d A roundtable with Raymond Gilmartin, Frances Hesselbein, Frederick Smith, Lionel Tiger, Cynthia Tragge-Lakra, and Abraham Zaleznik What Titans Can Teach Us r0111e Richard S. Tedlow Best of HBR What Leaders Really Do r0111f John P Kotter . The Hard Work of Being a Soft Manager r0111g William H. Peace Leadership in a Combat Zone r0111h William G. Pagonis Leadership: Sad Facts and Silver Linings r0111j Thomas J. Peters The Work of Leadership r0111k Ronald A. Heifetz and Donald L. Laurie In Closing Followership: It’s Personal, Too Robert Goffee and Gareth Jones r0111l Best of HBR 1990 What Leaders Really Do They don’t make plans; they don’t solve problems; they The article reprinted here stands on its own, of course, but it can also be seen don’t even organize people. as a crucial contribution to a debate that What leaders really do is began in 1977, when Harvard Business prepare organizations for School professor Abraham Zaleznik change and help them cope published an HBR...
Words: 6822 - Pages: 28
...Go to All About Homonyms | A | | a | very short little insignificant English word | | eh | an interrogative utterance | | | | | acts | things done | | ax | chopping tool | | | | | ad | short for advertisement | | add | short for addition | | | | | adds | performs additions | | ads | more than one advertisement | | adze | axe-like tool | | | | | ade | fruit beverage | | aid | to assist | | aide | an assistant | | | | | aerie | eagle's nest | | airy | breezy | | | | | aero | of aircraft | | arrow | slender, pointed shaft | | | | | affect | to change | | effect | result | | | | | ail | sick | | ale | beer | | | | | | | | air | stuff we breathe | | are | 1/100th of a hectare | | e'er | contraction of "ever" | | ere | eventually | | err | to make a mistake | | heir | one who will inherit | | | | | | aisle | walkway | | I'll | contraction of "I will" | | isle | island | | | | | all | everything | | awl | pointed scriber | | | | | allowed | permitted | | aloud | spoken | | | | | altar | raised center of worship | | alter | to change | | | | | an | a single instance | | Ann | a woman's name | | | | | ant | insect | | aunt | parent's sister | | | | | ante | preliminary bet | | auntie | sister...
Words: 6383 - Pages: 26
...INTRODUCTION Tanishq is India’s one of the largest, most desirable and fastest growing jewellery brand. A TATA Enterprise and the jewellery division of Titan Industries Limited, it started in 1995 with its first store opening in Chennai. In its early days, Tanishq was positioned as an international jewellery brand for the Indian elite. This meant it catered to a niche market. The Tanishq portfolio comprises a wide range of jewellery, including 18-carat studded products, 22-carat plain-gold products, silverware and coins. Tanishq is the first brand in the jewellery category to introduce collections designed exclusively for the modern Indian woman, especially working women. Tanishq pioneered the concept of branded jewellery and ornaments in India. They have set up production and sourcing bases with thorough research of the jewellery crafts of India. Their factory located at Hosur, Tamil Nadu (India) spreads over 135,000 sq ft. The brand’s winning virtues in design and overall quality have shaped a class of discerning buyers who seek the best in jewellery products. Leadership and innovation are two of the other brand features that Tanishq is consistently identified with. These values have helped the brand bond with its consumers like no other Indian jewellery retailer. PRODUCT LINE & THE COLLECTIONS PRODUCT LINE: Tanishq Diamond Cut and crafted with utmost care, Tanishq diamonds come with a certificate of authenticity, stating the karat, colour and clarity of the stone, to enable...
Words: 6663 - Pages: 27
...l Race and Juvenile Delinquency by Dubien Tshimanga SOCIOLOGY & ANTHROPOLOGY CAPSTONE PRINCIPIA COLLEGE APRIL 2015 ABSTRACT Throughout history, the struggle of minorities has been seen in many facets of life such as in history, literature, music and film: Martin Luther King Jr. and Mahatma Gandhi fought for the right of unrepresented minorities. Books such as Too Kill a Mocking Bird spoke to the prejudices of a community. Movies such as Roots illustrated the hardship of the slaves. From the Roman’s persecution of Christians to today’s rap song lyrics about economic disparities the plight of the minority has been fought for millennium. This research examines the struggle of minorities within the juvenile justice system and the differential rates of adjudication and length of sentencing between the white majority and the black minority juvenile offenders. During the course of this research, additional insights were gained from an internship at a youth correctional center as well as drawing on my own personal experience as a refugee from Gabon. The findings of my research demonstrate that minority offenders do receive harsher sentences than the whites, and that there are several factors contributing to higher rates of juvenile delinquency among African Americans; primarily education and community. To consider the struggle of minorities is important because it creates awareness that the maltreatment of a minority group by the dominant majority often...
Words: 19434 - Pages: 78
...Table of Contents Title Page Copyright Page Dedication Introduction Chapter 1 - Priming Chapter 2 - Confabulation Chapter 3 - Confirmation Bias Chapter 4 - Hindsight Bias Chapter 5 - The Texas Sharpshooter Fallacy Chapter 6 - Procrastination Chapter 7 - Normalcy Bias Chapter 8 - Introspection Chapter 9 - The Availability Heuristic Chapter 10 - The Bystander Effect Chapter 11 - The Dunning-Kruger Effect Chapter 12 - Apophenia Chapter 13 - Brand Loyalty Chapter 14 - The Argument from Authority Chapter 15 - The Argument from Ignorance Chapter 16 - The Straw Man Fallacy Chapter 17 - The Ad Hominem Fallacy Chapter 18 - The Just-World Fallacy Chapter 19 - The Public Goods Game Chapter 20 - The Ultimatum Game Chapter 21 - Subjective Validation Chapter 22 - Cult Indoctrination Chapter 23 - Groupthink Chapter 24 - Supernormal Releasers Chapter 25 - The Affect Heuristic Chapter 26 - Dunbar’s Number Chapter 27 - Selling Out Chapter 28 - Self-Serving Bias Chapter 29 - The Spotlight Effect Chapter 30 - The Third Person Effect Chapter 31 - Catharsis Chapter 32 - The Misinformation Effect Chapter 33 - Conformity Chapter 34 - Extinction Burst Chapter 35 - Social Loafing Chapter 36 - The Illusion of Transparency Chapter 37 - Learned Helplessness Chapter 38 - Embodied Cognition Chapter 39 - The Anchoring Effect Chapter 40 - Attention Chapter 41 - Self-Handicapping Chapter 42 - Self-Fulfilling Prophecies Chapter 43 - The Moment Chapter 44 - Consistency...
Words: 84394 - Pages: 338
...connections and revelations. It's confusing for long-time fans and near impenetrable for newcomers. In mere weeks, Kingdom Hearts: Dream Drop Distance will be releasing on the 3DS and promises, according to Nomura, to lead directly into Kingdom Hearts 3. It's with that in mind that I have decided to unravel the plot of the entire series for those who may have missed the opportunity to play some of the spin-offs and those who just want a refresher before diving into the new game. I have also attempted to make this as inviting as I can for newcomers to the series who decide that they want to start with Dream Drop Distance. Be warned though that this timeline will spoil everything in the series so if you want to go in fresh, then it's probably a good idea to refer to this timeline later. With that introduction out of the way, let's begin… ------------------------------------------------- KINGDOM HEARTS: BIRTH BY SLEEP The story begins with a young boy named Ventus and an old man named Xehanort arriving on the Destiny Islands one night. Ventus is seemingly unconscious, draped in a white cloth, and Xehanort plans to leave him near a tree on the beach. His plan to turn the boy to darkness has failed and left his heart fractured, which is the cause of his deep slumber. But, deep within the remains of his heart, Ventus hears the voice of another who was called to him by his light. The voice...
Words: 88982 - Pages: 356
...Begin Reading Table of Contents Photos Newsletters Copyright Page In accordance with the U.S. Copyright Act of 1976, the scanning, uploading, and electronic sharing of any part of this book without the permission of the publisher is unlawful piracy and theft of the author’s intellectual property. If you would like to use material from the book (other than for review purposes), prior written permission must be obtained by contacting the publisher at permissions@hbgusa.com. Thank you for your support of the author’s rights. For Isabella and Calista Stone When you are eighty years old, and in a quiet moment of reflection narrating for only yourself the most personal version of your life story, the telling that will be most compact and meaningful will be the series of choices you have made. In the end, we are our choices. —Jeff Bezos, commencement speech at Princeton University, May 30, 2010 Prologue In the early 1970s, an industrious advertising executive named Julie Ray became fascinated with an unconventional public-school program for gifted children in Houston, Texas. Her son was among the first students enrolled in what would later be called the Vanguard program, which stoked creativity and independence in its students and nurtured expansive, outside-the-box thinking. Ray grew so enamored with the curriculum and the community of enthusiastic teachers and parents that she set out to research similar schools around the state with an eye toward writing a book about...
Words: 120163 - Pages: 481
...Outliers THE S T O R Y OF S U C C E S S MALCOLM G LAD W E L L # 1 bestselling author of The Tipping Point and Blink $27.99 $ 3 0 . 9 9 in C a n a d a Why d o s o m e p e o p l e succeed far more than others? T h e r e is a story that is usually told a b o u t extremely successful p e o p l e , a story that focuses o n intelligence a n d ambition. In Outliers Malcolm Gladwell a r g u e s that the true story o f s u c c e s s is very different, a n d that if we want to u n d e r s t a n d h o w s o m e p e o p l e thrive, we s h o u l d s p e n d m o r e time l o o k i n g around them — at s u c h things as their family, their birthplace, or even their birth d a t e . T h e story o f s u c c e s s is m o r e c o m p l e x — a n d a lot m o r e interesting — than it initially a p p e a r s . Outliers e x p l a i n s w h a t the B e a t l e s a n d Bill G a t e s have in c o m m o n , the e x t r a o r d i n a r y s u c c e s s o f A s i a n s at m a t h , the h i d d e n a d v a n t a g e s o f star athletes, why all t o p N e w York lawyers have the s a m e r é s u m é , a n d the r e a s o n y o u ' v e never h e a r d o f the w o r l d ' s s m a r t e s t m a n — all in terms o f g e n eration, family, c u l t u r e , a n d c l a s s . It matters w h a t year y o u were b o r n if y o u want to b e a S i l i c o n Valley billionaire, G l a d w e l l a r g u e s , a n d it matters w h e r e y o u w e r e b o r n if y o u want to b e a s u c cessful p i l o t . T...
Words: 86962 - Pages: 348
...QA76.9.A25 C364 2000 005.8—dc21 00-050810 CIP British Library Cataloguing in Publication Data Canavan, John E. Fundamentals of network security.—(Artech House telecommunications library) 1. Computer networks—Security measures I. Title 005.8 1-58053-176-8 Cover design by Yekaterina Ratner Microsoft ® screen shots reprinted by permission from Microsoft Corporation. Netscape Communicator browser window © 1999 Netscape Communications Corporation. Used with permission. Netscape Communications has not authorized, sponsored, endorsed, or approved this publication and is not responsible for its content. Permission to reproduce screen shots from the PGP and Sniffer products has been provided by Network Associates, Inc. Network Associates, PGP, Pretty Good Privacy Sniffer, and Distributed Sniffer System are registered trademarks of Network Associates, Inc. and/or its affiliates in the U.S. and/or other countries. MIT screen shots used with permission. Qualcomm's Eudora screen shots used with permission. Copyright © 2001 ARTECH HOUSE, INC. 685 Canton Street Norwood, MA 02062 All rights reserved. Printed and bound in the United States of America. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher. All terms mentioned in this book that are known to be...
Words: 95027 - Pages: 381
...Fourth Edition Reframing Organizations Artistry, Choice, and Leadership LEE G. BOLMAN TERRENCE E. DEAL B est- se l l i n g a u t h o rs of LEADING WITH SOUL FOURTH EDITION Reframing Organizations Artistry, Choice, and Leadership Lee G. Bolman • Terrence E. Deal Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved. Published by Jossey-Bass A Wiley Imprint 989 Market Street, San Francisco, CA 94103-1741—www.josseybass.com No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-6468600, or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-7486011, fax 201-748-6008, or online at www.wiley.com/go/permissions. Credits are on page 528. Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read. Limit of Liability/Disclaimer...
Words: 193447 - Pages: 774
...FROM THE AUTHOR OF THE BESTSELLING BIOGRAPHIES OF BENJAMIN FRANKLIN AND ALBERT EINSTEIN, THIS IS THE EXCLUSIVE BIOGRAPHY OF STEVE JOBS. Based on more than forty interviews with Jobs conducted over two years—as well as interviews with more than a hundred family members, friends, adversaries, competitors, and colleagues—Walter Isaacson has written a riveting story of the roller-coaster life and searingly intense personality of a creative entrepreneur whose passion for perfection and ferocious drive revolutionized six industries: personal computers, animated movies, music, phones, tablet computing, and digital publishing. At a time when America is seeking ways to sustain its innovative edge, Jobs stands as the ultimate icon of inventiveness and applied imagination. He knew that the best way to create value in the twenty-first century was to connect creativity with technology. He built a company where leaps of the imagination were combined with remarkable feats of engineering. Although Jobs cooperated with this book, he asked for no control over what was written nor even the right to read it before it was published. He put nothing offlimits. He encouraged the people he knew to speak honestly. And Jobs speaks candidly, sometimes brutally so, about the people he worked with and competed against. His friends, foes, and colleagues provide an unvarnished view of the passions, perfectionism, obsessions, artistry, devilry, and compulsion for control that shaped his approach to business and...
Words: 233886 - Pages: 936
