... b. 40%. c. 50%. d. 60%. Answer: b EMPLOYMENT DEMAND 2. The percentage of all healthcare providers who are allied health professionals is: a. 25%. b. 40%. c. 50%. d. 60%. Answer: d EMPLOYMENT DEMAND 3. The increased demand for medical billers, medical office assistants, and medical coders can be attributed to: a. the growth of managed care. b. physician practices having more responsibility for filing claims. c. the need for additional staff to file claims and work to obtain timely payment. d. all of the above. Answer: d EMPLOYMENT DEMAND 4. All of the following changes were a result of managed care EXCEPT: a. physicians having to wait 30 days or longer for payment. b. physicians having more responsibility for filing claims. c. patients having to pay for services when rendered. d. physicians having to add to their staff. Answer: c EMPLOYMENT DEMAND 5. Before the 1970s, a physician’s practice would grow based on: a. advertising and referrals. b. managed care contracts. c. consultations. d. hospital affiliations. Answer: a EMPLOYMENT DEMAND 6. Before the 1970s, a solo practice included all of the following staff members EXCEPT: a. physician. b. nurse. c. certified medical biller. d. receptionist. Answer: c EMPLOYMENT DEMAND 7. Managed care is a system in which physicians contract to participate in a health insurance network and healthcare delivery is a. at the discretion of the physician. b. provided only by...
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...office assistant of Dr. Williams, is a trained medical assistant and Licensed Practical Nurse (LPN). While covering the front desk while the receptionist was out to lunch, a patient and friend of Dr. Williams calls requesting a refill order for Valium. The friend is taking a trip by plane and takes the Valium when he flies. There are questions that arise from this scenario. Is Jerry qualified to fulfill this request? If the refill was for a different medication such as blood pressure medication would it make a difference? What are the legal ramifications should there be any harmful reactions? Does the doctrine of respondeat superior protect Jerry from any lawsuits? The answers to these questions are discussed within this paper. As a medical assistant Jerry McCall is trained to perform administrative and medical duties to maintain the smooth operation of the healthcare facility. He reports to the office manager and the physician, as he goes about performing his duties. Medical assistants are not physician’s assistants and do not have the training that a physician’s assistant has to examine, diagnose, and treat patients. As a medical assistant the administrative duties include updating and filing medical records, complete insurance claim forms, set up hospital admissions and lab appointments. When acting as an office assistant answering the phone and greeting patients, he also has the ability to schedule appointments, and preform clerical duties (Medical Assistants, 2008)...
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...Association of Medical Assistants, offers a Certified Medical Assistant Certification for those who have obtained the required education through an accredited medical assistant program (American Association of Medical Assistants). The Medical Assistant’s professional Code of Ethics is a guide I can always refer back to when my ethical responsibilities are being tested, or when I am in doubt whether a certain situation is ethical or not. It is a reminder of why I choose this career, dedicating myself to the care and wellbeing of all people. For Medical Assistants, there are three certifying agencies available within the state of California, where I reside: American Association of Medical Assistants, where you can obtain a “NCCA” Accreditation (aama-nh.org), American Medical Technologists RMA certification, where you can obtain a AMT certification (amt1.com), and California Certifying Board of Medical Assistants where you can obtain a California Certified Medical Assistant (CCMA) certification (ccbma.org). The “Scope of Practice” determines the boundaries that a physician, or other medical professional practices. In entails the range of responsibilities and practice guidelines (medical-dictionary.thefreedictionary.com). The American Association of Medical Assistants determines this (aama.ntl.org). Three of the standards of professionalism that are based on the codes of ethics for Medical Assistants are: Seek to continually improve the knowledge and skills of the Medical Assistant...
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...Medical administrative assistants use a variety of organizational skills, industry-relevant knowledge and technology to efficiently manage the front office of a healthcare service provider. They are often employed by medical facilities, physicians’ practices, hospitals and nursing homes. While medical administrative assistant duties vary by employer, professionals in this field typically perform a variety of tasks to support the medical team with administrative functions and care of patients. They may use their medical administrative assistant training to update medical histories, transcribe treatment notes, arrange for patient hospitalization, process insurance forms and oversee inventory of office and medical supplies. Necessary Qualifications The candidates for the job as a medical administrative assistant are required to possess: 1. Sufficient experience 2. Strong communication skills Education Requirements Hospitals and health institutes require sound educational background. 1. Certified Medical Administrative Assistant (CMAA) credential from the National Health career Association (NHA). 2. Medical administrative assistant requirements often include solid interpersonal skills, proficiency in written and verbal communication, and good spelling and grammar. Strong organizational skills and the ability to work independently are also important attributes for aspiring medical administrative assistants. Major Responsibilities The major responsibilities of...
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...Phoenix Prof. Keegan Physician’s assistants and medical assistants both perform vital acts in a physician’s office. However, both positions differ significantly in scope of practice, ethical and practical duties, responsibilities, and legally authorized extensions. Physician’s assistant duties, scope of practice and the laws applicable to each of these areas varies from state to state. While physician’s assistants perform their duties under the direct supervision of a licensed physician in any area of primary care including surgical and surgical subspecialties, family practice, obstetrics and gynecology, etc. Nevertheless, physician assistants in all 50 states, the District of Columbia, and Guam and the Commonwealth of the Northern Mariana Islands have authorization to prescribe medication (Hooker, 2010). Although this policy evolution occurred over the objections of some physician organizations about expanded prescription authority, the reality is that this change is codified (Hooker, 2010). Because of their intermediary placement within spheres of primary care and medicine itself, physician’s assistants are not immune from ethical dilemmas and/or malpractice, negligence and/or liability (PAC, 2011). Physician’s assistant share many duties, responsibilities as their supervising physician, based upon their training, their experience in the practice, ethical duties given the following case study situation. Although medical assistants perform complementary as administrative...
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...Medical Assistant: Medical assistant possess good critical thinking skills and are able to pay attention to details. Empathy, flexibility, self-control, integrity, willingness to learn is other important traits of a medical assistant. Additionally they must have a neat professional appearance, good communication skills. Most medical assistants have both clinical and clerical responsibilities. Clinical functions vary depending on the scope of duties permitted by the Laws of each state. Their responsibilities may include helping the physician by obtaining the patient’s medical history; taking and recording the patient’s height and weight; obtaining and recording vital signs, such as pulse, temperature, respiration, and blood pressure; preparing the patient for examination and/or treatment; drawing blood; assisting in examining And/or treating the patient; performing routine laboratory tests and EKGs; Applying dressings; instructing the patient in preparation for x-rays and laboratory examinations; preparing and administering medications as directed by a physician. The clerical, or administrative, responsibilities that a medical assistant may be expected to perform include scheduling and receiving patients; transcribing and maintaining medical records; procedural and diagnostic coding; typing and taking dictation; arranging for hospital admissions and laboratory procedures for patients; and handling telephone calls, correspondence, reports, insurance matters, office...
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...Case Study Based on the scenario given, it is evident that the patient is in desperate need of his medication and needs immediate assistance. Jerry McCall is the office assistant for Dr. William’s office and is obligated to somehow help this patient in the best way possible. Luckily Mr. McCall has had prior professional training as both a Medical Assistant and an LPN. First and foremost we would need to consider whether or not Mr. McCall’s medical licenses are up-to-date. If they are, then there are a few ways in which he can help this patient. If not, he would need to find some medical professional to assist him with this patient’s inquiry. With that taken into account we are assuming that his professional medical licenses are up-to-date and that he will be able to assist this patient as quickly as possible. A medical assistant can have a variety of job responsibilities including administrative duties and clinical duties. Some job responsibilities that a medical assistant may have but are not limited to are: taking medical histories, explaining treatment procedures to patients, instructing patients about medication and special diets, preparing and administering medications as directed by a physician and authorizing prescription refills as directed by a physician ("American Association Of Medical Assistants", 2014). Assuming that Mr. McCall has access to patient’s charts and clinical history, he can review the patients chart in hopes of there being a refill available for the...
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...Complications for Medical Advice from Office Staff Andrea Sammut University of Phoenix Healthcare Ethics and Social Responsibility: HCS /335 March 28, 2011 Jodie Ausloos Potential Ethical Complications for Medical Advice from Office Staff Jerry is a medical assistant who is also and LPN (licensed practical nurse). Jerry is an employee of Dr. Williams’ a licensed medical doctor. Jerry’s responsibilities include administrative as well as patient-oriented tasks such as taking medical history and vitals. Jerry also shared the administrative during such as answering the phones. In this case study Jerry is alone in the office without the supervision of Dr. Williams. Jerry receives a call from a patient who also claims to be a friend of Dr. Williams requesting a refill on his prescription for Valium, a controlled anti-depressant medication. Jerry must make a decision on how to respond to the patients needs while taking legal and ethical ramifications into consideration. Medical assistant and LPN Qualifications and Responsibilities Jerry is a medical assistant and a licensed practical nurse (LPN.) A LPN is generally a bedside nurse performing duties such as checking vital signs, administering injections, wound care, enemas, and catheters. LPN’s also gather information; update patient files with current conditions as well as medical history. Medical assistants have similar duties and LPN’s. Administrative tasks are often included in the duties many medical assistants which...
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...While troublesome patients cause an impact on how medical assistants are for seen, they are still a valuable part in the everyday operations on accounts of their professionalism, communication skill, and medical terminology. Medical Assistants are viewed as an important asset and will continuously be in demand or sought after. Medical Assisting is one of the country's professions developing much faster than average for all other occupations. Medical Assistants have more knowledge in technological advancements and since there is a growing number of elderly Americans who need medical treatment. Medical Assistants may also arrange examining room instruments and equipment, purchase and maintain supplies and equipment, and keep waiting and examination...
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...Variations in Medical Salaries According to the BLS, over a half a million new medical assistants jobs are created every year. Medical assistants often have the most contact with patients and therefore, play a critical role in the healthcare field. Being a medical assistant is a popular job because there is excellent job stability with ample room for advancement. In fact, many medical assistants move on to become a Certified Medical Assistant (MAC), Registered Nurse (RN) and Licensed Practical Nurse (LPN). Medical Assistant Responsibilities Medical assistance perform both office and health care related tasks. Administrative tasks include checking in patients, answering phones, scheduling appointments and medical billing. Every task performed or questioned asked must be thoroughly documented. Medical assistants perform a variety of different healthcare related tasks. For example, they record the patient’s history, measure vital signs and assist the physician during the appointment. They also...
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...Medical Assistant Law and Rules § 43-34-44. Role of medical assistants clarified Nothing in this article shall be construed to prohibit the performance by medical assistants of medical tasks, including subcutaneous and intramuscular injections; obtaining vital signs; administering nebulizer treatments; or other tasks approved by the board pursuant to rule, if under the supervision by a physician in his or her office; provided, however, that this shall not require on-site supervision at all times, or the performance by medical assistants of medical tasks ordered by a physician assistant or advanced practice registered nurse delegated the authority to issue such an order in accordance with law and pursuant to rules of the board. HISTORY:...
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...HCS/335 Ethics: Health Care and Social Responsibility Lawrence Fergus Ethics Case Study Samantha Ruiz 04/17/2011 Jerry McCall is Dr. Williams’ office assistant. He has received professional training as both a medical assistant and a LPN. He is handling all the phone calls while the receptionist is at lunch. A patient calls and says he must have a prescription refill for Valium, an antidepressant medication, called in right away to his pharmacy, since he is leaving for the airport in thirty minutes. He says that Dr. Williams is a personal friend and always gives him a small supply of Valium when he has to fly. No one except Jerry is in the office at this time. What should he do? 1. Does Jerry’s medical training qualify him to issue this refill order? Why or why not? Jerry’s medical training as a LPN does not give him the qualification to issue this refill order but in clinical setting a Medical Assistant has the qualification to various duties which depends on the state law in your state you reside in. Medical assistant include task of taking medical histories, recording vital signs, explaining medical or treatment procedures to a patient, getting the patient ready for their examination and help assist the physician in the examination process. As directed by a physician, they might instruct patients about medications and special diets, preparation and administer medications, authorize drug refills, telephone prescriptions to a pharmacy, draw blood, prepare patients...
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...immersed in an ever-changing environment. The advent of managed care, a variety of medical practice arrangements, and a multitude of healthcare specialty areas have resulted in the continual need to understand healthcare law. Unfortunately, due to the rise of malpractice suits, many physicians are protecting themselves by ordering multiple testing procedures, some of which might not be needed. In addition, many patients no longer want older, more conservative approaches to testing and diagnosis – and these newer tests are more expensive. All healthcare professionals need to pay attention to the wishes of their patients. And in the circumstances where the patients has given family members or others authority to make a healthcare decision on their behalf, healthcare professionals must respect the patient’s wishes. They also should use care not to place their own opinions ahead of the decisions of physicians or other healthcare professionals made in consultation with the patient. As with the case of Jerry McCall, his job is an Office Assistant and Medical assistants perform administrative and clinical tasks to keep the offices of physicians, podiatrists, chiropractors, and other health practitioners running smoothly. The duties of medical assistants vary from office to office, depending on the location and size of the practice and the practitioner's specialty. In small practices, medical assistants usually do many different kinds of tasks, handling both administrative and clinical...
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... 2012 | | Samuel Merritt College, Oakland, CA Master-Physician Assistant 2001 | | California State University, Hayward, CA Bachelor of Science - Biology 1999 | | | | | ADN Student Clinical Experience |Fall 2009 |Medical Center of Plano, Plano Texas. Clinical time split between telemetry floor and women’s services. | | |Obstetric Rotation – Labor & Delivery, newborn nursery, and postpartum rotation performed at Wilson N. | | |Jones Hospital, Sherman Texas. | | |Rotated one day each in ICU and in the ER at Medical Center of Plano. | |Spring 2010 |Texoma Medical Center, Denison, Texas . Clinical rotation on ICU step-down unit with assignment in the...
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...Ethics Case Study Ranacia Alford HCS/335 Ruby Wesley Shadow In order to make ethical decisions in the medical office setting, everyone should have a clear understanding of their role in the practice. Knowing the scope of their work allows employees to perform their jobs better and to keep from making mistakes that could reflect badly on the liable provider. In the case study that will be discussed, Jerry, the office assistant, is asked to refill a prescription for Valium, a controlled substance, without the doctor’s presence or authorization based on the word of the patient. Does Jerry’s Medical Training Qualify Him to Issue This Refill Order? Why or Why Not? According to the case study, Jerry’s job title is Office Assistant. He has professional training as a medical assistant and a licensed practical nurse. Technically, Jerry’s medical training does qualify him to refill this order. Unfortunately, his current job title disqualifies since the doctor has neither authorized this prescription nor hired him as a nurse. Since Valium is a controlled substance and the patient stated that the doctor calls it in from time to time, there likely are no refills at the pharmacy, thus Jerry would be calling in a new prescription which is completed outside of the scope of his position. Would It Make A Difference If the Medication Was For Controlling High Blood Pressure That the Patient Critically Needs on a Daily Basis? Why or Why Not? As previously stated, Jerry’s current position does...
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