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TUGAS RISET PEMASARAN
“Positioning Honda Jazz”

Diyan Priyaji / 022080269
Abeng Taufan /

UNIVERSITAS TRISAKTI JAKARTA
FAKULTAS EKONOMI
JURUSAN MANAJEMEN

I. PENDAHULUAN
1.1 Latar Belakang Masalah
Pemasaran merupakan suatu proses sosial dan manajerial dimana individu dan kelompok mendapatkan kebutuhan dan keinginan mereka dengan saling menciptakan sebuah penawaran dan saling bertukar sesuatu yang bernilai satu sama lain. Dalam proses ini kedua belah pihak saling diuntungkan karena terjadi sebuah kesepakatan.
Manajemen pemasaran merupakan suatu proses perencanaan dan pelaksanaan dari perwujudan, pemberian harga, promosi, dan distribusi dari barang-barang maupun jasa dan gagasan untuk menciptakan pertukaran dengan kelompok sasaran yang memenuhi kebutuhan, tujuan pelanggan dan suatu organisasi yang dimana manajemen pemasaran mempunyai tugas yaitu mempengaruhi tingkat, waktu dan komposisi permintaan untuk membantuperusahaan mencapai sasarannya.
Didalam pemasaran produk tidak selamanya akan berjalan dengan lancar sesuai keinginan perusahaan. Banyak permasalahan yang timbul dimana hal ini dalam bentuk keluhan, komentar, kritik, saran atau masukan dari konsumen. Berbagai masukan yang membangun akan sangat membantu perusahaan dalam mengembangkan produk dan meningkatkan pangsa pasarnya. Permasalahan produk meliputi banyak aspek seperti kualitas produk (bentuk, rasa, warna, tekstur, aroma, kenampakan), harga, kemasan, ukuran produk dan ukuran kemasan, kemudahan penggunaan/mengkonsumsi dan sebagainya, dimana berbagai permasalahan tersebut tidak akan dapat diselesaikan secara sendiri oleh perusahaan namun perlu bantuan konsumen terutama konsumen eksternal. Oleh karena itu untuk mengetahui kebutuhan satu dan keinginan konsumen terhadap suatu produk diperlukan suatu penelitian yang dinamakan riset pemasaran.
Perusahaan memiliki wawasan terhadap pasar, diantaranya konsep berwawasan produksi, konsep berwawasan produk, konsep berwawasan menjual dan konsep berwawasan pemasaran. Konsep berwawasan produksi berpendapat bahwa konsumen akan memilih produk yang mudah didapat dan memiliki harga yang murah. Perusahaan berkonsentrasi pada efisiensi produksi yang tinggi dan cangkupan yang luas. Konsep berwawasan produk berpendapat bahwa konsumen akan memilih produk yang menawarkan mutu, kinerja terbaik atau hal-hal inovatif lainnya.
Perusahaan berkonsentrasi membuat produk yang baik dan terus memeperbaikinya. Konsep ini beranggapan bahwa konsumen akan membeli barang yang baik, namun lupa menanyakan kebutuhan konsumen sebenarnya. Konsep berwawasan menjual berpendapat bahwa jika konsumen dibiarkan saja, konsumen tidak akan membeli produk dalam jumlah yang cukup. Perusahaan harus melakukanpenjualan dan promosi agresi. Konsep berwawasan pemasaran berpendapat bahwa hunci untuk mencapai tujuan perusahaan terdiri dari penentuan kebutuhan dan keinginan pasar sasaran serta memberikan kapuasan yang diinginkan secara lebih efektifa dan efisien dari pada saingannya. Sekarang ini kemacetan di jalan merupakan sesuatu yang tidak bisa di hindarkan, apalagi jika pada waktu pergi dan pulang kerja jalanan mengalami kepadatan yang sangat luar biasa. Hal itu disebabkan oleh peningkatan volume kendaraan tanpa diiringi perluasan jalan dan infrastruktur yang memadai. Hal tersebut merupakan salah satu faktor penyebab beralihnya para pengendara manual menjadi matik. Mobil matik itu sendiri dahulu identik dengan kaum hawa, karena penggunaannya yang mudah dan sangat praktis. Namun seiring dengan kepadatan yang semakin tidak terkendali, mobil matik kini menjadi salah satu alternatif pilihan para pengendara. Bahkan sekarang ini mobil matik berubah menjadi trend dikalangan anak muda, baik wanita maupun pria. 1.2 Perumusan Masalah
Perumusan yang akan dianalisa dalam riset pemasatan ini adalah menjawab pertanyaan “ Bagaimanakah positioning Honda Jazz bila dibandingkan dengan para pesaing berdasarkan kenyamanan, keiritan, performa, harga jual kembali,dan design mobil?”
1.3 Tujuan Penelitian
Penelitian ini bertujuan untuk mengetahui bagaimana positioning Honda Jazz bila dibandingkan dengan para pesaing berdasarkan kenyamanan, keiritan, performa, harga jual kembali, dan design mobil.
1.4 Kegunaan Penelitian
Penelitian ini berguna untuk perusahaan dimana perusahaan dapat mengetahui posisi honda jazz dikalangan mahasiswa dibandingkan para pesaing.
II. TINJUAN PUSTAKA
Menurut Kotler (2009:308): “Positioning is the act of designing the company’s offer so that it occupies a distinct and value placed in the target customer mind”. Maknanya, mencari ‘posisi’ di dalam pasar, langkah ini dilakukan setelah menentukan strategi segmentasi yang dipakai. Dengan kata lain positioning adalah suatu tindakan atau langkah-langkah dari produsen untuk mendesain citra perusahaan dan penawaran nilai dimana konsumen didalam suatu segmen tertentu mengerti dan menghargai apa yang dilakukan suatu segmen tertentu, mengerti dan menghargai apa yang dilakukan suatu perusahaan, dibandingkan dengan pesaingnya.
Sedangkan menurut Cravens (2009:193),keputusan pemilihan target pasar merupakan titik vokal dari strategi pemasaran itu sendiri dan menjadi dasar dalam menentukan tujuan dan pengembangan strategi positioning.
Oleh karena itu, strategi positioning merupakan faktor utama dalam meningkatkan kekuatan posisi pasar perusahaan di suatu pasar tertentu dibanding pesaing-pesaingnya. Dari definisi diatas terkandung pengertian bahwa positioning berorientasi pada pikiran atau persepsi konsumen. Jadi positioning adalah usaha untuk menemukan suatu celah di benak konsumen agar konsumen mempunyai image yang khusus terhadap produk atau merk produk atau bahkan terhadap perusahaan.

III. METODOLOGI PENELITIAN
3.1 Design Penelitian
Penelitian Deskriptive research design ini bertujuan untuk menggambarkan positioning Honda Jazz dibandingkan dengan para pesaing berdasarkan kenyamanan, keiritan, performa, harga jual kembali, design mobil
3.2 Metoda Pengumpulan Data
Data yang digunakan dalam penelitian ini adalah data primer, data didapat dengan cara menyebarkan kuisioner dengan langsung mendatangi para responden. Populasinya adalah seluruh mahasiswan trisakti fakultas ekonomi pengguna mobil matik yang jumlah populasi dan datanya kurang diketahui dengan jelas, sampel yang diambil berjumlah 50 orang mahasiswa pengguna mobil matik. Teknik pengambilan sampel (sampling) menggunakan teknik non probability sampling melalui Quota Sampling.
3.3 Metode Analisis Data
Penelitian ini akan menganalisa positioning Honda Jazz dengan metode Analisis Diskriminant dengan membandingkan Yaris, Swift, Fiesta, Mazda 2 dibandingkan dengan para pesaing berdasarkan kenyamanan, keiritan, performa, harga jual kembali, design mobil.

Contoh questioner : Honda Jazz | SANGAT TIDAK BAIK | TIDAK BAIK | BAIK | CUKUP BAIK | SANGAT BAIK | PERFORMA | | | | | | DESIGN | | | | | | PERAWATAN | | | | | | EFISIENSI BAHAN BAKAR | | | | | | NILAI JUAL | | | | | |

Suzuki Swift | SANGAT TIDAK BAIK | TIDAK BAIK | BAIK | CUKUP BAIK | SANGAT BAIK | PERFORMA | | | | | | DESIGN | | | | | | PERAWATAN | | | | | | EFISIENSI BAHAN BAKAR | | | | | | NILAI JUAL | | | | | |

Toyota Yaris | SANGAT TIDAK BAIK | TIDAK BAIK | BAIK | CUKUP BAIK | SANGAT BAIK | PERFORMA | | | | | | DESIGN | | | | | | PERAWATAN | | | | | | EFISIENSI BAHAN BAKAR | | | | | | NILAI JUAL | | | | | |

Ford Fiesta | SANGAT TIDAK BAIK | TIDAK BAIK | BAIK | CUKUP BAIK | SANGAT BAIK | PERFORMA | | | | | | DESIGN | | | | | | PERAWATAN | | | | | | EFISIENSI BAHAN BAKAR | | | | | | NILAI JUAL | | | | | |

Mazda 2 | SANGAT TIDAK BAIK | TIDAK BAIK | BAIK | CUKUP BAIK | SANGAT BAIK | PERFORMA | | | | | | DESIGN | | | | | | PERAWATAN | | | | | | EFISIENSI BAHAN BAKAR | | | | | | NILAI JUAL | | | | | |

DUMMY

PERKIRAAN BIAYA PENELITIAN Pencetakan Kuestioner | Rp 1.000.000 | Pengumpulan Data | Rp 1.000.000 | Pengolahan Data | Rp 500.000 | Pembuatan Laporan | Rp 100.000 | Honor Peneliti | Rp 2.000.000 | Biaya Transportasi dan Akomodasi Penelitian | Rp 400.000 | TOTAL BIAYA | Rp 5.000.000 |

PERKIRAAN WAKTU PENELITIAN
Penelitian diperkirakan memakan waktu 1 bulan, dimana penelitian akan dimulai pada awal bulan November dan berakhir pada akhir bulan Desember.

PROFIL PENELITI
Penelitian ini akan dilaksanakan oleh tim peneliti beranggotakan Diyan Priyaji dan Abeng Taufan, mahasiswa Universitas Trisakti Fakultas Ekonomi dengan koordinator Ibu Renny Risqiani SE, MM. Tim ini sudah berpengalaman dalam berbagai riset tentang pemasaran mulai dari riset kualitas, kepuasan, dan loyalitas konsumen, segmentasi, targeting, bahkan positioning.

IV. HASIL PENELITIAN
Jazz :
Honda Jazz berada di kuadran positif-negatif. Jazz memiliki nilai jual kembali yang relative tinggi di banding pesaingnya hal itu dikarenakan oleh desain dari Jazz itu mengikuti trend masa kini. Perawatan untuk Honda Jazz itu sendiri juga memiliki kelemahan di sisi kelistrikan. Sementara dalam sisi performa Jazz mengimbangi pesaing lainnya yaitu Yaris dan Fiesta. kelebihan yang dapat ditonjolkan dari Jazz yaitu desainnya yang digandrungi anak muda dan sisi efisiensi bahan bakar yang terkenal irit
Yaris :
Yaris berada di kuadran negatif-negatif, berarti selama ini preferensi konsumen terhadap yaris berdasarkan perawatan, nilai jual kembali, dan desain dianggap sangat kurang dan masih banyak hal yang perlu untuk diperbaiki. Kekurangan yaitu dari segi efisiensi bahan bakar. Desain yang dimiliki Yaris tidak terlalu menarik untuk anak muda karena terlalu monoton, perawatan dan performa motor yaris masih dianggap kurang memuaskan, karena apabila perawatannya tidak diperhatikan performa mobil langsung menurun drastis
Fiesta :
Ford Fiesta berada di kuadran negatif-positif. Berdasarkan output, kelebihan Ford Fiesta memiliki preferensi konsumen yang tinggi terhadap desain nilai jual yang terus menurun, performa mesin yang tidak sebanding ukuran mobil yang kecil sampai perawatannya yang sering mengalami gangguan mesin.
Swift : mobil pabrikan suzuki ini memiliki positioning yang buruk dalam persepsi konsumen. Hal itu disebkan kan oleh Swift yang memiliki desain yang sangat tidak menarik, nilai jual yang terus menurun karena sediit peminatnya, perawatan mobil yang sering mengalami masalah, performa yang kurang maksimal dengan mesinnya yang besar dan efisiensi bahan bakar yang tidak sebanding dengan performanya
Mazda2 : mobil mazda2 memiliki kelebihan yang paling menonjol dalam sisi performa, hal itu bias diliht dari kecepatan yang diatas rata rata dibandingkan mobil dikelasnya. Mazda2 juga memiliki perawatan yang baik karena mesinnya yang kuat dan tahan lama. Akan tetapi mazda2 memiliki beberapa kelemahan antara lain dalam segi efisiensi bahan bakar yang relative boros, desain mobil yang sangat kecil, dan nilai jual yang sekarang ini menurun karena harga bahan bakar yang mengalami kenaikan

V. KESIMPULAN DAN SARAN

Honda Jazz harus memperhatikan korelasi antara desain dan nilai jual, karena disain Jazz yang sekarang tidak mampu bertahan lama karena condong mengikuti trend saja, jadi harga jual kembalinya relative menurun, meskipun sekarang ini model dari Honda Jazz sedang banyak diminati para anak muda. Jazz sebaiknya memilih model yang dapat terus bertahan dipasaran.
Jazz juga harus meningkatkan performa nya yang masih tergolong kurang bertenaga bila disbandingkan dengan pesaing nya dan tetap mempertahankan efisiensi bahan bakar yang sekarang ini telah menjadi kelebihan Honda Jazz.
Perawatan Jazz sekarang ini juga sedang banyak mendapat keluhan dari pelanggan, hal itu disebabkan oleh kelistrikan mobil yang sering mengalami masalah. Maka Jazz sebaiknya memperhatikan aspek-aspek sederhana ini agar tidak merusak persepsi masyarakat akan Honda Jazz.

DAFTAR PUSTAKA
Kotler, Philip And Keller. 2009, Marketing Management, 13th Ed., Pearson Education Inc., New Jersey.
Cravens, David W And Piercy. 2009, Strategic Marketing, International Edition. 9th
Ed., Mcgraw-Hill Companies Inc., New York.

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...Develop a market positioning We notice a large number of new world producers that are a threat fort Château Margaux. They come from Australia, South Africa and California. Their strengths are: better marketing, lowercosts, modern production techniques and increasingly good quality. Château Margaux has to reinforce its position if it wants to stay one of the leaders on the prestigious market of wines. China seems to be an alternative to Château Margaux. There is a keen interest in food and wine in China. The consumption of wine is massive and the development of the wine industry could be very promising. Indeed, Paul Pontallier, general manager of Château Margaux, said China is the world's fastest ever growing wine market and the company aims to position Château Margaux at the very top. What we plan is to position Château Margaux as a luxurious wine leader in China. For future, what we expect is that China represents Château Margaux’s second largest market the first next year and may become the first one from the two next years. Moreover, Gao Ming, vice president and Shanghai general manager of Ruder Finn Asia, claims that China is looking for prestige and luxury, that’s why Chinese luxury consumers would appreciate such a prestigious brand. (By: Erica Ng, China – Shanghai, Published: Aug 03, 2010) Château Margaux will keep the high quality and wine characteristics that make its famous reputation. It has to keep its French image, so like this it will be associated to French...

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