...Written Assignment: Self Review Communication Improvement Plans, Parts 1, 2, 3, and 4 This week, you will evaluate your Self Review Communication Improvement Plans, Parts 1, 2, 3, and 4 of the textbook. Answer the following questions about your Self Reviews. Self Review Part 1: Do the Self Review for the end of Part 1, Foundations of Communication on page 110. Compare this to the first Self Review on Part 1 that you did in Week 1. Read over the communication improvement plan for Part 1 that you wrote during Week 1. Have you changed any of these communication behaviors during this course? Were you able to implement this Part 1 Plan? Why or why not? part 1 Self Review Foundations of Communication Establishing a Communication Foundation from Chapters 2 through 5 What kind of a communicator are you? This review looks at several specifics that are basic to effective communicators. On the line provided for each statement, indicate the response that best captures your behavior: 1, almost always; 2, often; 3, sometimes; 4, rarely; 5, never. _3__ | When I speak, I tend to present a positive image of myself. (Chapter 2) | _3__ | In my behavior toward others, I look for more information to confirm or negate my first impressions. (Chapter 2) | _3__ | Before I act on perceptions drawn from people’s nonverbal cues, I seek verbal verification of their accuracy. (Chapter 2) | _1__ | I use specific language when I speak, avoiding generalizations that could be misinterpreted. (Chapter...
Words: 2236 - Pages: 9
...Communication Program Assessment Report Narrative: The communication faculty at Georgia Perimeter College (GPC) is committed to the mission of the college which includes strengthening student success, fostering a culture of teamwork, and enhancing the economic, social, and cultural vitality of the communities the college serves. Faculty commitment to the mission includes assessing the Communication Program of Study and individual communication courses. The Communication Program of Study includes a survey course in human communication (COMM 1100), a public speaking course (COMM 1201), a business and professional communication course (COMM 2300), an interpersonal communication course (COMM 2105) and an intercultural communication course (COMM 2900). To expand access and enrollment capacity, the communication courses are offered in a variety of course formats, i.e., face-to-face, online, and as a hybrid course. They are also designed for Honors students, learning communities, and with service learning components. All of the communication course offerings at Georgia Perimeter College, regardless of focus and format, are designed to meet the requirements for an Associate of Arts Degree with a concentration in Communication, and for transfer into baccalaureate programs in Speech Communication. Communication Program Goals I. Students will produce well organized communication that exhibits logical thinking and organization, use appropriate style for audience, and meet conventional standards...
Words: 2556 - Pages: 11
...Improving Hand Hygiene through Education Danielle Pizzoferrato NUR/598- Nursing Research Utilization February 10, 2014 Professor Maria Revell Improving Hand Hygiene through Education Section C: Research Support There has been a plethora of research compiled in regards to hand hygiene and infection control. This research has been the driving force behind evidenced based practice for years and has helped revolutionize effective infection control methods. There are still many gaps to be filled. One of the biggest happens to be improving compliance rates among hand hygiene. This has been classified as a problem, but there is not a large array of research on specific interventions. One of the interventions that have been put under the microscope is the effect that education plays on change behavior to increase hand hygiene compliance. The following research articles emphasize this intervention. Article 1 The first article was entitled “Increasing Hand Hygiene Compliance Requires Culture Change” written by Treon, Kelley, Kneebone, and Miles (2007). The purpose of this research focused on designing an innovative educational intervention to increase overall awareness of infection control practices, and to increase overall hand hygiene compliance. The research question proposed was looking to determine if education can cause change behavior and increase hand hygiene adherence. The design of this research consisted of both qualitative and quantitative research providing a blended...
Words: 3206 - Pages: 13
...Kayla Gunby November 29th, 2015 Southern New Hampshire University Final Project Submission Engstrom Auto Mirror Plant and Work Analysis Case Study Abstract During May 2007, the Engstrom Auto Mirror Plant faces a low employee morale issue. The newly appointed manager, Ron Bent, sees a decline in work place productivity and culture throughout his recent years of working at the plant. When Bent joined the company, it was facing a similar issue of low morale. He then decided to introduce the Scalon Plan, an incentive program for the employees, to raise morale. The program was successful when it was first introduced but ran into problems time after. Bent was faced with many challenges with the Scalon Plan that caused him to ask many questions. 1. Should he remove the Scalon Plan and try another? 2. What is the root cause of employee morale declining? 3. Should there be revisions to the Scalon Plan and who oversees it? In order to answer these questions, it is suggested that Ron Bent and the other management team work together with employees to identify the root cause to their issue of low morale and work productivity and come with a possible solution to fix the issue. Introduction Engstrom Auto Mirror Plant is a privately owned business that manufactures mirrors for trucks and automobiles in Richmond, Indiana. The mirror manufacturing plant employed over 209 people. Engstrom Auto Mirror has operated since 1948 and has seen many years of success. In the...
Words: 3084 - Pages: 13
...[pic] Coursework Assignment Brief |Semester: |C15 | |Module Code: |PC209 | |Module Title: |Systems Analysis & Design | |Programme: |Computer Science/Computer Science with Business Informatics | |Level: |Level 5 | |Awarding Body: |Plymouth University | |Module Leader: |Nikita Mazurov | |Format: |Systems Analysis and Design Portfolio Document | |Presentation: |No | |Any special requirements: |No | |Word Limit: |Between 1500-2000 words. ...
Words: 2100 - Pages: 9
...device-level to process-level. The foundation for this approach is a TQM approach within the manufacturing environment. It enables a manufacturer to apply for the Malcolm Baldridge National Quality Award within five years of the initial request for the QML status. (Spurgeon, Susan P., Marcinko, Frank, Mengele, Martin J., Lyman, Richard C. "QPL or QML - A Quality Trilogy Approach." 1990 - ASQC Quality Congress Transactions - San Francisco. 1990, pp. 189-193.) QML approach certifies processes rather than individual parts. The key objectives of the QML are: • built-in quality • training and motivation of all employees • Continual improvement the two steps in achieving QML status are: certification and qualification. Certification Requirements. The certification requirements are: • controlled processes • continued improvement • quality-management approach • self-audit with quality enhancement • technical-review board (TRB) acting as corporate conscience • verified reliability of process Qualification Requirements. The qualification requirements are: • Demonstration of the stability and predictability of the manufacturing line (for example, two actual microcircuits and the standard evaluation circuit [a line-monitoring vehicle] must be run on the QML-certified line). • comparison of qualification, yield, reliability, and failure-mode analysis to data on those two products • demonstration of a good correlation and satisfactory reliability QML as a Business Strategy Dynamite...
Words: 1543 - Pages: 7
...[pic] Coursework Assignment Brief |Semester: |C15 | |Module Code: |PC209 | |Module Title: |Systems Analysis & Design | |Programme: |Computer Science/Computer Science with Business Informatics | |Level: |Level 5 | |Awarding Body: |Plymouth University | |Module Leader: |Nikita Mazurov | |Format: |Systems Analysis and Design Portfolio Document | |Presentation: |No | |Any special requirements: |No | |Word Limit: |Between 1500-2000 words. ...
Words: 2100 - Pages: 9
...in homeless individuals. Various studies was carried out from 3 different study group: STUDY 1: Focus on group interview with 32 homeless adolescents and individual with 10 of these youth were done as part of a triangulated study of the relationship among sexual abuse, loneliness, connectedness and perceived well- being. 23 Participants mean age was 19.1 years. SYUDY 2: Focus group interview were conducted with a random sample of 22 homeless adolescents who participated in a large study. The mean age of participants was 16.2 years. The study yields 3 themes: (a) Need for Knowledge, (b) Overcoming barriers, (c) Respectful interventions.24 The findings from the study were used to plan a sexual health intervention appropriate foe homeless adolescents. STUDY 3: A ground theory theme was done to identify self-care attitudes and behaviors exhibited by homeless adolescents. Individual interviews were conducted with a theoretical sample of 15 youth whose mean age was 18.8 years. The basic social process identified in the study was “caring for one-self in a high- risk environment”. Living on the street is viewed as a bleak,...
Words: 732 - Pages: 3
...Unit: Participate in a Quality Audit Project No.: 2 Student Name: Sonia Rana Name : Sonia Rana List of Contents Description Page No. Introduction Quality Audit and Its Importance Audit Team and Their Roles Audit Procedure Entry and Exit Meetings Reporting Audit Standards Summary References 3 4-5 5-7 8-11 11-13 13-14 14-15 15 15 Page 2 of 15 Name : Sonia Rana Introduction: This paper details the importance of the Quality audit, why audit are conducted and what is the purpose of auditing. It explains the process followed to organise, complete and report the audit. Also roles of the various audit team members including external experts/technical specialists are discussed. A brief overview of the audit process, what process and techniques are used during audit process. It also includes the importance of the entry and exit meetings, why these meetings are required and what is discussed in these meetings. This paper explores about the legislations, codes of practices and quality standards that applies to a Quality auditing. Also identifies what reports needs to be made as a result of audit findings, also discusses the formats of the reports and to whom these reports should be presented. A brief conclusion is presented in the last section summarising the findings and discussions. Quality Audits and Its Importance: Page 3 of 15 Name : Sonia Rana Quality audit is the process of systematic examination of a quality system carried out by an internal or external quality auditor...
Words: 3782 - Pages: 16
...A Summer Training Project Report On “ANALYSIS OF PERFORMANCE APPRAISAL SYSTEM IN DSCL” Submitted for partial fulfilment of requirement for the award of degree Of Master of Business Administration Of R.A. PODAR INSTITUTE OF MANAGEMENT, UNIVERSITY OF RAJASTHAN, JAIPUR Session 2011-13 Supervision by: Submitted by: PREETI JHALA 08/8874 MBA(SM)Sem III 2013 FACULTY OF MANAGEMENT STUDIES UNIVERSITY OF RAJASTHAN Acknowledgement “Life is a journey to excellence. Every mile stone that one reaches during this eternal journey is only with the guidance, help and support of near and dear ones and reaching the end of this report of mine is no exception.” I hereby, take the opportunity of expressing my heartfelt gratitude and thanks to MR. TULI , Sr. Manager (HRD) DCM SHRIRAM CONSOLIDATED LMITED, the organisation without whose guidance, support and help, this study could not have been accomplished. I offer my sincere thanks to all the employees of DSCL because without their critical support...
Words: 4118 - Pages: 17
...report has been submitted. There are two parts to this assignment. The first Part A consists of a pre-activity self-rating of graduate capabilities. The ratings are intended to be your perception of your own capabilities. This perception should draw on your prior experiences, including your university or other studies, paid employment or volunteer work, and from sport, hobbies and other interests. The self-assessment will not be graded, nor will it be shared with others in your class. Part A serves the purpose of allowing the student to focus on graduate capabilities and reflective points to be considered while collecting material and writing up the final reflective journal. Part A is due in your tutorial class in Week 4, Thursday 28th August. Part B, consists of the self assessment post activity audit of graduate capabilities and a 2,000 word reflective journal report. The self assessment post activity audit will not be marked, but will act as support for your findings in the final report. The final report provides your analysis and reflections about the process of self-assessment that you have undertaken and analyse the evidence you have gathered. Part B is due after week 13 by midnight Sunday 16th November via Turnitin. A hard copy will need to be submitted to BESS by Friday 14th November at 4:30pm. introduction For many aspects of life, accurate self-assessment is an important and valuable skill. This applies to your own personal and...
Words: 4072 - Pages: 17
...report has been submitted. There are two parts to this assignment. The first Part A consists of a pre-activity self-rating of graduate capabilities. The ratings are intended to be your perception of your own capabilities. This perception should draw on your prior experiences, including your university or other studies, paid employment or volunteer work, and from sport, hobbies and other interests. The self-assessment will not be graded, nor will it be shared with others in your class. Part A serves the purpose of allowing the student to focus on graduate capabilities and reflective points to be considered while collecting material and writing up the final reflective journal. Part A is due in your tutorial class in Week 4, Thursday 28th August. Part B, consists of the self assessment post activity audit of graduate capabilities and a 2,000 word reflective journal report. The self assessment post activity audit will not be marked, but will act as support for your findings in the final report. The final report provides your analysis and reflections about the process of self-assessment that you have undertaken and analyse the evidence you have gathered. Part B is due after week 13 by midnight Sunday 16th November via Turnitin. A hard copy will need to be submitted to BESS by Friday 14th November at 4:30pm. introduction For many aspects of life, accurate self-assessment is an important and valuable skill. This applies to your own personal and...
Words: 4072 - Pages: 17
...Student Sample BUS 210 Leadership and Organizational I. Self Competency (93). My profile displays an above average level of Knowledge, Skills & Abilities (KSAs). I identify my strengths and utilize the effects to my advantage during daily operations on the job. I focus on improving areas needing improvement and adapt to new changes in life and work. II. Communication (89). Based on the student sample, I possess strong skills in the area of communication. My areas of improvement are my abilities to present information effectively to an audience. This ability is very important to effectively present information, especially considering my future plans of employment (management). My lack of ability to recognize nonverbal gestures could lead to a misunderstanding. This could cause friction on the job during the process of accomplishing daily duties and responsibilities. III. Diversity (92). Focusing on areas of diversity and understanding individual’s uniqueness during my daily life experience with others. I display the strong competencies for recognizing individual characteristics and using the unique strength as a mean to develop a competitive advantage throughout life and on the job. My lowest score was (7), based on the results, which means that I’m less likely to include ideas and values of those different from my characteristics. IV. Ethics (97). The results from the assessment displays that I possess strong KSAs incorporating values and...
Words: 461 - Pages: 2
...Sample Contents ii About the Criteria for Performance Excellence The Baldrige Criteria empower your organization to reach your goals, improve results, and become more competitive by aligning your plans, processes, decisions, people, actions, and results. iv How to Use This Booklet You can use the material in this booklet as a reference, for self-assessment, or as the basis of an award assessment. Your experience with the Criteria will help you decide where to begin. 1 Criteria for Performance Excellence Framework and Structure The Criteria requirements are embodied in seven integrated, interconnected categories. The categories are subdivided into items and areas to address. 3 4 4 7 10 13 16 18 22 24 Criteria for Performance Excellence Items and Point Values Criteria for Performance Excellence Preface: Organizational Profile 1 Leadership 2 Strategic Planning 3 Customer Focus 4 Measurement, Analysis, and Knowledge Management 5 Workforce Focus 6 Operations Focus 7 Results 28 32 33 Scoring System Responses to Criteria items are scored on two evaluation dimensions: process and results. Process Scoring Guidelines Results Scoring Guidelines 34 37 How to Respond to the Criteria These guidelines explain how to respond most effectively to the Criteria item requirements. Core Values and Concepts The core values and concepts are a set of embedded beliefs and behaviors found in high-performing organizations. 42 44 52 Changes from the 2011–2012...
Words: 2611 - Pages: 11
...TQM Outcomes Advocates of TQM are not in complete agreement on the factors that reflect the adoption of a TQM orientation. However, customer satisfaction, continuous improvement, and teamwork frequently are cited as core factors for TQM (Dean & Bowen, 1994; Morrow, 1997). However, Reed and Lemak (1998) expanded this to include empowerment and statistical process control, at the same time recognizing continuous improvement as one of the central TQM doctrines. For employees, a significant aim of TQM is the broadening of work responsibilities. The adoption of TQM requires employees to reconceptualize the boundaries of their jobs, reshape their attitudes toward quality, and engage in new behaviors. In essence, TQM blurs the boundary between previously defined in-role and extra-role behavior such that what were considered discretionary functional activities now become part of an individual's job, which he or she is expected to fulfill in a TQM environment. Waldman (1994) argued that work responsibilities in a quality culture would include "accomplishing tasks and taking initiatives above and beyond the call of duty, and sharing information with and helping co-workers" (p. 515). In terms of the key principles of TQM, employees are required to have a customer-focused orientation and develop attitudes and behaviors that reflect a commitment to customer service; a pervasive emphasis on collaboration and cooperative efforts between individuals and groups within organizations (Stone--...
Words: 8829 - Pages: 36
