...Hewlett-Packard Company Company Profile Publication Date: 16 Apr 2010 www.datamonitor.com Europe, Middle East & Africa 119 Farringdon Road London EC1R 3DA United Kingdom t: +44 20 7551 9000 f: +44 20 7551 9090 e: euroinfo@datamonitor.com Americas 245 5th Avenue 4th Floor New York, NY 10016 USA t: +1 212 686 7400 f: +1 212 686 2626 e: usinfo@datamonitor.com Asia Pacific Level 46 2 Park Street Sydney, NSW 2000 Australia t: +61 2 8705 6900 f: +61 2 8088 7405 e: apinfo@datamonitor.com Hewlett-Packard Company ABOUT DATAMONITOR Datamonitor is a leading business information company specializing in industry analysis. Through its proprietary databases and wealth of expertise, Datamonitor provides clients with unbiased expert analysis and in depth forecasts for six industry sectors: Healthcare, Technology, Automotive, Energy, Consumer Markets, and Financial Services. The company also advises clients on the impact that new technology and eCommerce will have on their businesses. Datamonitor maintains its headquarters in London, and regional offices in New York, Frankfurt, and Hong Kong. The company serves the world's largest 5000 companies. Datamonitor's premium reports are based on primary research with industry panels and consumers. We gather information on market segmentation, market growth and pricing, competitors and products. Our experts then interpret this data to produce detailed forecasts and actionable recommendations, helping you create new business opportunities...
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...Analytics Delivery - Capabilities Build: Warranty Installed Base Analytics, Warranty Spend Analytics, Predictive, Fraud Analytics , Customer Research and Competitive Intelligence on warranty offerings Spearheading analysis of critical aspects of business using data mining, statistical models, dashboards and innovative visualization software. Establishing & driving consistent methodology for Transformation; building & socializing the Virtual team for Supply Chain and Volume operations with the focus. Lead Asia Pacific product returns policy, process re-engineering and on line claims system implementation across all distributors of APJ Managed defective supplies (ink cartridges and laser toners) warranty program across APJ region. Managed distribution compliance, logistics and SC distribution process for APJ Conversant with Multiple Project Methodologies and 6 Sigma methodologies Executed BIG Data , Un Structured data solutions and modeling Presented Warranty non compliance predictive modeling paper in PAW – Chicago 2013 Papers selected in INFORMS & WCM forums on the work done on analytics solution Managed Complex Cross Functional Teams (15+ years) in Customer service and warranty Executing various programs / projects involving scoping, initiating, high level design & architecture, resource mobilization, execution within cost & time parameters. Industry Knowledge – Power, Oil & Gas and Hi – Tech Lead ISO / ASME Certification for companies in India and Singapore Qualified...
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...BCAP 3200 Term Project Implementation Plan For Advanced Health Solution Instructor Instructor Name Students Student #1 Student #2 Student #3 Student #4 Student #5 Student #6 Table of Contents Executive Summary 2 Company Definition 3 Products and Services 4 BIOFLEX LOW INTENSITY LASER 4 MASSAGE THERAPY 5 NUTRITIONAL SUPPLEMENTATION 6 COLONICS THERAPY 6 Organization Chart 8 Sonia Bryl 8 Ksenya Hudym 8 Jason Hudym 9 Company Price List 10 SOP’s 11 New Patient Welcome Letters 11 Routine Patient Correspondence 11 Outgoing Mail 12 New Patient Procedure 12 Current Patient Procedure 13 Appointment Making Procedure 13 Reminder Call Procedure 14 Therapy Session Procedure 14 Billing and Collections 15 Referring Accounts to Collections Procedure 16 Cancellations and No-Shows Procedure 16 Inventory Reorder Procedure 17 Inventory Restocking Procedure 17 Security Considerations 18 Network Security 18 Internet Security 18 Patient Records Security 19 Financial Records Security 19 Legal Considerations 20 Disclaimer: 20 Privacy Issues: 20 Copy Right Laws: 20 Systems Integration 21 Simply Accounting Basic 2007 Analysis 21 Medi Tech LILT Analysis 22 Website & Content Management Analysis 23 Customer Relationship Management Anaylsis 24 Network Review and Analysis 26 ...
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...16, 1996 Advisor: Daniel Stearns ABSTRACT This document discusses events at the new Denver International Airport that resulted in opening delays of the airport. The scope is limited to the automated baggage handling system, which was the primary source of failure warranting the airport's several opening delays. Analysis of the failing system is comprehensive. Research is conducted using a variety of sources. The final report is published on the worldwide web. CONTENTS Introduction 1 Reasons For Automation 2 Functionality Of Original BAE Design 3 Problems and Solutions 6 System Complexity 12 Comparative Functionality 14 Opening Delays 15 Financial Hardship 17 Summary 19 Glossary 20 References 21 INTRODUCTION This research concerns the automated baggage handling system which was built by BAE Automated Systems, Incorporated of Carrollton, Texas for the Denver International Airport. The analysis of this system provides an important topic of study. From the baggage system's failure, principles of computer systems were clarified and many lessons were learned or relearned by those involved in the BAE project. While there are a variety of issues to learn from the many operations in the construction of the Denver International Airport, focus is placed on the baggage system itself. Some less relevant chapters serve to inform the reader of the occurrences...
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...Case Study – Denver International Airport Baggage Handling System – An illustration of ineffectual decision making Synopsis Dysfunctional decision-making is the poison that kills technology projects and the Denver Airport Baggage System project in the 1990’s is a classic example. Although several case studies have been written about the Denver project, the following paper re-examines the case by looking at the key decisions that set the project on the path to disaster and the forces behind those decisions. Background What was to be the world’s largest automated airport baggage handling system became a classic story in how technology projects can go wrong. Faced with the need for greater airport capacity, the city of Denver elected to construct a new state of the art airport that would cement Denver’s position as an air transportation hub. Covering a land area of 140 Km2, the airport was to be the largest in the United States and have the capacity to handle more than 50m passengers annually. The airport's baggage handling system was a critical component in the plan. By automating baggage handling, aircraft turnaround time was to be reduced to as little as 30 minutes. Faster turnaround meant more efficient operations and was a cornerstone of the airports competitive advantage. Despite the good intentions the plan rapidly dissolved as underestimation of the project’s complexity resulted in snowballing problems and public humiliation for everyone involved. Thanks mainly to...
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...Varna Free University “Chernorizec Hrabar” ------------------------------------------------------------------------Institute of Technology Introduction to Computer Networking Prof. Teodora Bakardjieva 1 1.0 Introduction The purpose of the networking guidelines are as follows: to assist students in understanding the benefits of networking to help students place in context their current stage of networking development in their school. to assist students in planning the next stage of network development in their school. to provide standard networking ‘models’ and best practice to students that will assist students in their network planning. This document includes information under the following main headings: Introduction to Networking Advantages of Networking Types of Networks Models of networking appropriate to students NCTE recommendation to students Some relevant terms. 1.1. Basic of Networking A computer network consists of a collection of computers, printers and other equipment that is connected together so that they can communicate with each other. Fig 1 gives an example of a network in a school comprising of a local area network or LAN connecting computers with each other, the internet, and various servers. 2 File and Print Server CD or Multimedia Servers Access to: Internet content & learning resources, Scoilnet etc Email communication Users computers Cache, Proxy, Filtering, Firewall Server ...
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...1997, and the company went through several reorganizations and also the returned of Steve Jobs to the company as Apple’s CEO in April 1997 till to date. Due to the many significant events that had happened during the year from 1984 to 2004 and the frequently changed in top management position actually had brought and contributed towards the growth and success of Apple. 1984 – 1985 Apple launched Macintosh As we can see in 1984-85, Apple next launched is the Macintosh. The Macintosh initially sold well, but follow-up sales were not strong. This was because of the again high price tag, as well as limited software titles. The machine's fortunes changed with the introduction of Apple’s new product - LaserWriter, the first PostScript laser printer to be offered at a reasonable price point, and PageMaker, an early desktop publishing package. The Mac was particularly powerful in this market due to its advanced graphics capabilities, which were already necessarily built-in to create the intuitive Macintosh GUI. It has been suggested that the combination of these three products was responsible for the creation of the desktop publishing market. In 1985, a power struggle developed between Steven Jobs and CEO John Sculley. Apple's board of directors sided with Sculley and Jobs was removed from...
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...0BILL%20-%20BUSINESS%20AT%20THE%20SPEED%20OF%20THOUGHT.TXT BUSINESS AT THE SPEED OF THOUGHT by bill Gates ALSO By BILL GATES The Road Ahead BUSINESS AT THE SPEED OF THOUGHT: USING A DIGITAL NERVOUS SYSTEM BILL GATES WITH COLLINs HEMINGWAY 0 VMNER BOOKS A Time Warner Company To my wife, Melinda, and my daughter, Jennifer Many of the product names referred to herein are trademarks or registered trademarks of their respective owners. Copyright (D 1999 by William H. Gates, III All rights reserved. Warner Books, Inc, 1271 Avenue of the Americas, New York, NY 10020 Visit our Web site at www.warnerbooks.com 0 A Time Warner Company Printed in the United States of America First Printing: March 1999 10 9 8 7 6 5 4 3 2 1 ISBN: 0-446-52568-5 LC: 99-60040 Text design by Stanley S. Drate lFolio Graphics Co Inc Except as file:///C|/Documents%20and%20Settings/Admini...SINESS%20AT%20THE%20SPEED%20OF%20THOUGHT.TXT (1 of 392)12/28/2005 5:28:51 PM file:///C|/Documents%20and%20Settings/Administrator/Deskto...0BILL%20-%20BUSINESS%20AT%20THE%20SPEED%20OF%20THOUGHT.TXT indicated, artwork is by Gary Carter, Mary Feil-jacobs, Kevin Feldhausen, Michael Moore, and Steve Winard. ACKNOWLEDGMENTS I first want to thank my collaborator, Collins Hemingway, for his help in synthesizing and developing the material in this book and for his overall management of this project. I want to thank four CEOs who read a late draft of the manuscript and offered valuable thoughts on how to make it more meaningful for business leaders: Paul...
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...and Culture To Accompany PROJECT MANAGEMENT: Achieving Competitive Advantage By Jeffrey K. Pinto CHAPTER TWO PROJECT PROFILE: Project Management Improves Lenovo’s Bottom Line INTRODUCTION 2.1 PROJECTS AND ORGANIZATIONAL STRATEGY 2.2 STAKEHOLDER MANAGEMENT Identifying Project Stakeholders Managing Stakeholders 2.3 ORGANIZATIONAL STRUCTURE 2.4 FORMS OF ORGANIZATION STRUCTURE Functional Organizations Project Organizations Matrix Organizations Moving to Heavyweight Project Organizations PROJECT MANAGEMENT RESEARCH IN BRIEF: The Impact of Organization Structure on Project Performance 2.5 PROJECT MANAGEMENT OFFICES 2.6 ORGANIZATIONAL CULTURE How Do Cultures Form? Organizational Culture and Project Management PROJECT PROFILE: Creating a Culture for Project Management: The Renault Racing Team Summary Key Terms Discussion Questions Case Study 2.1 – Rolls-Royce Corporation Case Study 2.2 – Paradise Lost: The Xerox Alto Case Study 2.3 – Project Task Estimation and the Culture of “Gotcha” Case Study 2.4 – Widgets ‘R Us Internet Exercises PMP Certification Sample Questions Integrated Project – Building Your Project Plan Bibliography TRANSPARENCIES 2.1 PROJECTS AND CORPORATE STRATEGY [pic] 2.2 PROJECT STAKEHOLDER RELATIONSHIPS [pic] 2.3 PROJECT STAKEHOLDER MANAGEMENT CYCLE [pic] ...
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...HOMEWORK #1 – SAMPLE SOLUTION SAMPLE #1 DENVER AIRPORT: AUTOMATIC BAGGAGE - HANDLING SYSTEM System Overview Early in the planning stage, United Airlines insisted on an automated high speed baggage system. Denver officials had sound reasoning in choosing to install an automated baggage handling system. The Airport was approved in 1989 and planned to be operational by end of 1993. They designed a large scale baggage handling system that cost $193 million. The system requires no manual labor personal and was designed to run faster and more reliable than traditional technology. The original system relied on a network of 300 computers to route bags and 4000 telecars, carry luggage across 21 miles of track. Laser scanners were to read multi-digit bar-coded luggage tags, while photocells tracked the movement of toboggon-like baggage carts. But buggy software crashed the system again and again. The resultant delay in opening has cost the city of Denver and the airlines roughly $1 million per day. Problems Hardware and software bugs (not fully tested), telecars were misrouted and crashed baggage was lost and damaged. This problem occurred as follows : The baggage system continued to unload bags even though they were jammed on the conveyor belt, because the photo eye at this location could not detect the pile of bags on the belt and hence could not signal the system to stop. The baggage system loaded bags into telecarts that were already full, because the system had lost track...
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...TRANSFORMATION Leadership at HP | Under supervision of DR. Ahmed Farouk | | This report will present transformation process of hp corp. By discussing the following topics: Organization background, organization culture specifically “hp way”, One of the leaders who leaded the company towards a great transformation, hp before and after the transformation and finally discussing the role of the human resource in the transformation process. | | | 1/30/2012 | | CONTENTS 1. INTRODUCTION …………………………………………………………………………………… | 03 | 2. ORGANIZATION BACKGROUND ……………………………………………………………….2.1 HP Background …………………………………………………………………………………..2.2 HP Mission Statements …………………………………………………………………………..2.2 HP Vision Statements ……………………………………………………………………………2.3 HP Workforce …………………………………………………………………………………… | 0505111212 | 3. THE RISE AND FALL OF "THE HP WAY" ……………………………...................................... 3.1 Rising the HP Way ……………………………………………………………………………….3.2 Losing the HP Way ……………………………………………………………............................ | 131316 | 4. HP SIGNIFICANT TRANSFORMATION ……………………………………………………….. 4.1 HP Before The Transformation …………………………………………………………………4.1.1 Lewis Platt ……………………………………………………………………………4.1.2 HP's Carly Fiorina: The CEO of HP …………………………………………………4.1.3 HP's Carly Fiorina: The Transformation leader ……………………………………...4.2 Hp Transformation ………………………………………………………………………………...
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...Information Technology Infrastructure P A R T II 4 IT Infrastructure: Hardware and Software 5 Foundations of Business Intelligence: Databases and Information Management 6 Telecommunications, the Internet, and Wireless Technology 7 Securing Information Systems Part II provides the technical foundation for understanding information systems by examining hardware, software, databases, networking technologies, and tools and techniques for security and control. This part answers questions such as these: What technologies and tools do businesses today need to accomplish their work? What do I need to know about these technologies to make sure they enhance the performance of my firm? How are ISBN 1-269-41688-X these technologies likely to change in the future? 107 Essentials of Management Information Systems, Tenth Edition, by Kenneth C. Laudon and Jane P. Laudon. Published by Prentice Hall. Copyright © 2013 by Pearson Education, Inc. IT Infrastructure: Hardware and Software LEARNING OBJECTIVES C H A P T E R 4 STUDENT LEARNING OBJECTIVES After completing this chapter, you will be able to answer the following questions: 1. 2. What are the components of IT infrastructure? What are the major computer hardware, data storage, input, and output technologies used in business? What are the major types of computer software used in business? What are the most important contemporary hardware and software trends? What are the principal issues in...
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...Military Members in Battle Michael Genthner National University Table of Contents Table of Contents 2 List of Tables 3 Abstract 4 Introduction 5 Background and History 5 Definition of Terms 6 Purpose and Objectives 6 Research Hypothesis 7 Method 8 Military Based Video Games 8 Shooting Simulators 10 Indoor Simulated Marksmanship Trainer 10 Long Range Precision Shooting Simulator 10 Driving Simulators 11 Flight Simulators 13 Results 14 References 17 List of Tables Figure 1: Real World Improvement Vs. Simulation Realism Military Training FAQ. (2013). In VirTra. Retrieved March 24, 2013, from http://www.virtra.com/military-faq/ 15 Table 2: Long Rang Precision Shooting Simulator Sherer, K. (2007, October 29). Laser Shot announces Personal Weapon Simulator partnership. In Gamzig. Retrieved March 28, 2013, from http://www.gizmag.com/go/8224/.........................................................................16 ABSTRACT This paper explores a brief history and the current utilization of virtual simulators and video games within the United States Department of Defense (DoD). Focusing on modern times, the US military is continuing to utilize virtual simulators and war based video games to assist in the training of troops before going on the battle front. The US Military presently uses numerous types of simulators for training, the following will include the implementation of ISMIT (indoor simulated marksmanship trainer) and LRPSS (long rang precision...
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...Survey of Information & Communication Technology Utilization in Philippine Public High Schools Preliminary Findings Victoria L. Tinio Director for e-Learning Foundation for Information Technology Education and Development Commissioned by the Center of International Cooperation for Computerization Government of Japan March 2002 1 Table of Contents I. Introduction II. Context and Significance III. Methodology IV. Scope and Limitations V. Findings A. Profile of the schools General information Electrification and telephony B. History and goals of ICT use C. ICT resources and use Student-to-computer and teacher-to-computer ratios Processor types and operating systems Multimedia computers Software Peripherals Local area networks Instructional use of computers Internet access and use Non-instructional use of computers D. Staff development E. Technical support and needs F. Major obstacles to ICT use VI. Conclusions and Recommendations References 3 4 6 8 9 9 9 10 11 12 12 12 14 14 14 15 18 19 21 24 26 30 2 I. Introduction The world we live in today is very different from what it was a century, even a few decades ago. This transformation has been driven in part by rapid technological innovation. While the 19th century saw the rise of the Industrial Revolution, with steampowered machines intensifying and expanding human productive power, the 20th century was characterized by the birth of machine-powered flight and the emergence of broadcasting and computer technologies...
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...by Clayton M. Christensen, Matt Marx, and Howard H. Stevenson Managers can use a variety of carrots and sticks to encourage people to work together and accomplish change. Their ability to get results depends on selecting tools that match the circumstances they face. T JIM FRAZIER the primary task of management is to get people to work together in a systematic way. Like orchestra conductors, managers direct the talents and actions of various players to produce a desired result. It’s a complicated job, and it becomes much more so when managers are trying to get people to change, rather than continue with the status quo. Even the best CEOs can stumble in their attempts to encourage people to work together toward a new corporate goal. In 1999, for example, Procter & Gamble’s Durk Jager, a highly regarded insider who had recently been promoted to CEO, announced Organization 2005, a restructuring 73 october 2006 T h e To o l s o f Co o p e rat i o n a n d C h a n g e Extent to which people agree on what they want program that promised to change P&G’s culture. However, not everyone at P&G agreed that such sweeping change was necessary or that the way to achieve it was to reduce investments in the company’s core brands in order to fund radical, new products. The organization rebelled, and Jager was forced to resign only 17 months after taking the helm. The root cause of Jager’s very public failure was that he didn’t induce P&G employees to cooperate–a requirement...
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