...Synergetic Solutions “Synergetic Solutions Inc. is a $6 million company in the business of system integration – assembling and reselling leading computers brands. It has 300 employees – mostly in the sales and service departments – working in five locations across the East Coast. Most employees in this trading organization possess only basic computer assembling and troubleshooting skills, while a few higher-skilled individuals operate as the specialists” (University of Phoenix, 2014). Harold Redd is the CEO of Synergetic Solutions. Harold strategic decision for Synergetic is to focus on networking solutions business. Harold wants the COO to turn the business around within nine months. In doing so, the COO will describe three internal and external forces of change for Synergetic Solutions, implementing a change strategy successfully; to change models the leader might employ, evaluate the communication necessary to implement change. The COO will also explain at least five kinds of resistance, and the strategies one might employ to manage each of these areas of resistance. Synergetic has several internal and external forces of change. The internal forces are; people, system, and structures. The external forces of change are; competition, economy, and technology. These changes will prevent the organization to move forward. The plan for Synergetic is to improve operational efficiencies and production standards, improve organizational effectiveness and employee well-being...
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...result of strategic initiatives within Synergetic Solution affect work design and organizational culture. The Simulation challenges of implementing structural changes, and deals with the resistance to change as an individual as well as organization level. It also allows me to employ different tactics to deal with resistance and lead Synergetic Solution through the stages of transition. After reading they will know at least three of internal and external forces of change for Synergetic S Solution. Also what the leaders at Synergetic Solution need to consider implementing change strategy and models the leaders may employ. Synergetic Solutions Report To give a little history about Synergetic Solutions, it is a six billion dollar company in business of system integration, assembling, and reselling leading computers brands. The company employees over 300 employees, mostly sales, and service department, and they have five locations across the East Coast. The majority of the employees at Synergetic Solutions have only basic computer assembling and trouble shooting skills. Individuals with a higher skilled operate as the specialists. Synergetic Solutions Chief Executive Officer Harold Reed made forays into the networking solution business of designing and implanting complex computing network (Organization Structure). Harold Reed took four of Synergetic top engineers trained and certified...
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...Synergetic Solutions Memo To: From: CC: University Of Phoenix Date: 17 July 2011 Subject: Organizational Structure Synergetic Solutions is a company in the business of system integration assembling and reselling leading computers brands. Most of the employees work in the sales and services departments. The majority of the workers possess only basic computer assembling and trouble shooting skills. Two years ago Harold Redd, The C.E.O. got of synergetic brightness engineers trained and certified on network technologies. This was to design and implements complex computing networks. The move was positive they landed one order to design a network worth $ 1.2 million. Now 20% of the total revenues of the company come from the network solutions business. The C.E.O. decided to focus on the networking solutions business of the promising start. He wants to raise the revenue from the 20% to 80% of total sales. Harold Redd also want to measure the involvement in productivity and absenteeism, based in industry benchmarks. I as the C.O.O. have being given the change of transforming the company. I have to make Synergetic transforming the company. I have to make synergetic a “hothouse” in the network design. All within the next nine months, I have work with my team of advisors to come up with a change agenda. We have to define work flow processes to introduce a team based structure. Also define the competency of the employee to determine which development plan I am going to use...
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...on the synergetic model has various factors that come into play in order for the communication process to function correctly. The Synergetic model needs many factors to in order to have a successful communication the factors are individual forces, societal forces, culture, and context. Each factor that is used in the synergetic model serves its purpose but overall work together with one another to help each other of the factor to complete the communication process. Those 4 major factors individual, societal forces, culture, and context have their own factors in which come into play with the communication process such as age, language, emotions, cultural differences, and social class. Each of the factors have some of the reasons why when having a conversation with someone else does not work out or misunderstand each other. Synergetic Model “A transactional model based on the roles individual and societal forces. Context and culture also come into play in the communication process.”[1] Is the meaning of synergetic model and is used in the communication process. The synergetic model occurs when 2 or more people create meaning while responding to each other in their environment. Synergetic model was created in 1948 to represent how the communication takes place. It took many engineers and scientists to develop and design the synergetic model to show and describe how it worked to the public. Over the years it was improved into showing how each factor helps the synergetic model...
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...Synergetic Solutions, Inc. faces a crossroad in implementing change to its organization as a result of market changes. Two years ago, the company made a leap in to the network solutions business of designing and implementing complex computing networks. This change is resulting in new orders and now accounts for 20% of the total revenues of the company. The company’s Chief Executive Officer has made the decision to focus the company’s energy and resources on making the network solutions business account for 80% of the revenues. The Chief Operating Officer has been assigned the task of this major transformation. There are three major areas that will need to be addressed when considering these action plans: 1. Redesign the work environment and organization structure to move from the present departmental structure to the new team-based structure. 2. Develop new HR policies and programs to help employees make the transition. 3. Upgrade current employee skill sets and/or hire new employees with relevant skills. Internal and External Forces of Change Synergetic Solutions, Inc. is facing external changes that are forcing it to make internal changes in the company structure and way of doing business. Changes in technology are the most significant external factor facing Synergetic. Technology is Synergetic’s business – keeping up with market changes is what is needed to survive. Market-share is another factor that Synergetic will face. Not only will there be others entering...
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...Synergetic Solutions Change Analysis Kristin Hasty COM/530 June 2, 2014 Deborah Elver Synergetic Solutions Analysis Two years ago, Synergetic Solutions was faced with the consequences of staying in the stalled system integration market or expand its services to include design and implementation of complex computing networks. The latter proved to be the right move in that the company has secured large orders and the network system design portion of the company is now 20% of the total revenues. For Synergetic Solutions to be able to survive in the vast computer and networking field, they had to shift their focus to meet the demands of their clients. As more businesses adapt to the new technologies available to them, companies that provide these systems need to be on the cutting edge of technology to remain competitive and in business. With ever-increasing competition from China and other countries abroad, it is in the best interest of Synergetic Solutions to stay ahead in this arena. There were plenty of challenges that went into making this change. Internally, the work environment and organization structure had to change. Employees’ positions were redefined to a team approach and technical capabilities and documentation processes were updated. Training and certification in the technology needed were requirements of this change. New Human Resources policies and programs were instituted to help transition employees to the new system. Involving current employees in this...
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...organizational change. Sometimes there are conflicting goals in the organization, for example, to increase resources to accomplish the change yet concurrently cut costs to remain viable. Successful change must involve top management, including the board and chief executive. Usually there's a champion who initially implements the change by being visionary, persuasive and consistent. A change agent role is usually responsible to translate the vision to a realistic plan and carry out the plan. As the Chief Operating Officer at Synergetic Solutions and the change agent for a major transformation within the organization, this report will describe some internal and external forces of change for Synergetic Solutions. I will also discuss some factors that need to be weighed to implement this change successfully. Lastly, I will discuss the different kinds of resistance that is expected with this change as well as the resolutions to overcome that resistance. Synergetic Solutions Inc. is a $6 million company in the business of system integration, assembling and reselling leading computer brands. The organization has 300 employees of which most are in the sales and service departments working in five locations across the East Coast. Most of the employees in this trading organization have only basic computer assembling and troubleshooting skills. There are a few higher skilled employees that operate as the specialists. Two years ago,...
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...Synergetic Solutions This paper will examine internal and external forces of change; leaders implementing changes within the organization; the models the leader by employ; the communication necessary to implement the changes; the resistances the leader might incur; and the strategies the leader might use to overcome the resistance within the organization. Synergetic Solutions wants to accomplish rapid changes within the organization and this will be no easy task without proper leadership within the organization to keep all involved and make the changes a reality. Internal and External Forces of Change Internal forces of change include poor financial performance and the need to increase profitability, employee dissatisfaction, and cultural differences within the organization (Robbins & Judge, 2011). The organization might not be performing as well financially as it could, which puts a strain on the organization to pay bills, order products, and meet payroll. An organization having poor financial performance will need to increase profitability to succeed. Employee dissatisfaction could lead to a decrease in production, which leads to a decrease in profitability. Culture may be a barrier to change when the “. . . shared values are not in agreement with those that further the organization’s effectiveness” (Robbins & Judge, 2011, p. 525, para. 2). External forces of change may be as devastating as internal forces of change. External forces of change include technological...
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...Synergetic Solutions Inc. is a $6 million company in the business of systems integration. They specialize in assembling and reselling leading computer brands. The organization has five locations in the East Coast that has 300 employees mostly working in the sales and service departments. Most of the employees in the organization have only basic computer skills in assembling and troubleshooting. There are only a few higher-skilled individuals who operate as specialists. Change transforms and modifies an organization. When there is change within the organization it implies a shift in the status quo or the existing state of affairs. Change is often incremental rather than drastic; most employees are usually afraid of change and see it as being threatening. If there are power struggles within the organization change may be more drastic in both speed and size. No one likes change, but it is the change that makes the organization stronger and more versatile. There is always resistance to change. Organizations need to plan on some form of change management to help people adjust to the change. When change is occurring within an organization, if management does not communicate with the employees then of course they will fear the worst and resist the change. I think that the best way to approach change is to communicate why the change is being implemented, what it will do for the organization, and explain what is going to happen to the organization with its employees and...
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...Synergetic Solutions Inc. “Synergetic Solutions Inc. is a $6 million company in the business of system integration – assembling and reselling leading computers brands. It has 300 employees – mostly in the sales and service departments – working in five locations across the East Coast. Most employees in this trading organization possess only basic computer assembling and troubleshooting skills, while a few higher-skilled individuals operate as the specialists” (University of Phoenix, 2002). Two years ago, due to stagnation in the system integration market, Harold Redd, Chief Executive Officer investigated the possibilities of adding, designing, building, and implementing complex computer networks into Synergetic as a means to increase revenue. Synergetic has received a contract worth $1.2 million for designing a network and is currently working on contracts worth $5 million. Redd decided Synergetic should focus on networking designs as a primary source of income and has set a target goal of $12 million total revenue in the next 9 months of which 80% is the goal of network design and building. Redd has invested in 4 engineers to receive training and certification in networking technologies with the end goal of drawing new customers to Synergetic thereby increasing total sales and profits. Synergetic, facing reduction of revenue, desire to increase profitability, employee dissatisfaction, changes in consumer purchasing patterns, declining market shares due to competition...
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...Synergetic Solutions Internal Report Organizational Structure Simulation COM/530 Synergetic Solutions Internal Report Organizational Structure Simulation Socrates stated, “The secret of change is to focus all of your energy, not on fighting the old, but on building the new.” Change can happen naturally or it can be planned. Both cases need appropriate strategies. This internal report will briefly explain those strategies that Synergetic Solutions must take as the company prepares for its new focus. The focus of this report will be to describe the internal and external forces that Synergetic Solutions has to confront, the potential change models our leaders might use, and the kinds of resistance that can be expected along with strategies to manage the resistance. Internal and External Forces There are several internal forces that Synergetic Solutions expects to confront. One of the main internal forces that the company will focus on is the labor force. Synergetic Solutions must know its people and how to manage changing their routine and skillset. People tend to be resistant to change (Robbins & Judge, 2011, Chapter 18, Organizational Change and Stress Management). The company will be sensitive and attentive to improve overall employee well-being. This leads to the next internal force that the company must confront and that is the leadership. More specifically, the management team must be able to form strategies so the vision of Harold...
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...COMMUNICATION; HUMAN COMMUNICATION & THE SYNERGETIC MODEL 10/24/2015 ITT-TECH COMMUNICATION; HUMAN COMMUNICATION & THE SYNERGETIC MODEL This presentation is going to explain to you the information I gathered and what I learned in regards to human communication & the synergetic model. First let’s break it down, what is the synergetic model? What does it have to do with communication? Well the synergetic model of communication is a transactional model- it consists of a sender and receiver at the same time. This communication process is always on going all communication events & relationship are influenced with current meaning with the synergetic mode. Our human communication is influenced by four major factors which we will discuss separately. 1) Is the Individual Factor 2) Is the Societal Factor 3) Is the Cultural Factor 4) Is the Ethical Factor All of these play a big role in our communication with one another and with other people from all over the world. So let us start with explaining INDIVIDUAL factor according to (Greenfield & Cocking 1994), in most cultures people have a proclivity towards independence or being independent. Interdependent influences on language context and use. Individualism is aligned with independence, and the act of perceiving and understanding as an independent society such as the United States. Children are socialized to be responsible for themselves based on the mental models or cognitive maps or...
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...Synergetic Solutions Report Sandra Grisby University of Phoenix Mark Busby September 24, 2012 An organization cannot grow without change. Change is not always easy, but it can be beneficial to an organization’s success. The success of an organization can depend on innovative and fresh ideas. Innovation gives an organization the competitive advantage it needs to stay ahead of its competitors. Innovation also brings change as it relates to enhancing products and services to maintain the interest of the customers. Employees are not always open for change and sometime will rebuttal against any such transformation that is set in place to improve the organization’s structure or operation. Employees normally view change from a negative or positive perspective, because of such internal and external forces that cause the changes to take place. Synergetic Solutions Inc. internal forces of change entail employee structure, technological capacity, and to inspire employee’s to step up and work diligently to fulfill the plans of the organization. The organization was in a stagnating stage, which cause for the work environment and organizational structure to be redesigned from the present departmental structure to the new team base structure (UOP Simulation, 2012). Employees were custom to running things according to what works for them rather than what will enhance the company. Harold Redd, who is the CEO of the company, decided that implementing complex computing networks would allow for...
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...Organizational Structure Simulation Shyeta McClain-Bitoy COM/530 September 7, 2015 Robert Beaudry Organizational Structure Simulation Since technology is always making leaps and bounds to ensure that tomorrow’s technology is ten times better than today's. It’s only natural that Synergetic Solutions Inc. opened themselves up to a new market that coincides with their internal and external changes. Thus allowing the company to revolutionize itself. By evaluating what leaders need to successfully implement a change, coming up with strategies on how to carry out the change and what type of resistance would be met in the process. Internally they are facing changes in technology, relevance, and long term foreseen financial crisis for either not keeping up or trying to catch up. With Synergetic Solutions Inc. being a business that caters to assembling and reselling technology that becomes obsolete every six months. They have to change or recalibrate every so often how they handle their products. For example computers no longer have tubes or thirty-pound monitors, and towers are now becoming a thing of the past due to all-in-ones and touch screen options. Ever changing technology has made computers run faster and produce better graphics. For speed with an Intel Core processor, i7 beats out i5 and i3, and for better graphics for gaming or presentations AMD 8 outperforms AMD 7 and AMD 6. While this just deals with the chips, it’s easy to understand that the structure of...
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...Synergetic Solutions: An Internal Report Jennifer M. Gribbins University of Phoenix Author Note This report was prepared on February 25, 2013, for Com/530, Communication for Accountants taught by Dr. Sherman. Synergetic Solutions: An Internal Report Synergetic Solutions Inc. is a $6 million company that assembles and resells leading computer brands (University of Phoenix, 2013). With nearly 300 employees in five locations, most possess only basic computer assembly knowledge and trouble shooting skills (University of Phoenix, 2013). Driven by the stagnant system integration market, CEO Harlod Redd made an important strategic decision to focus on the networking solutions business of designing and implementing complex computer networks (University of Phoenix, 2013). Mr. Redd’s lofty goal is to raise networking revenues to 80% of total sales, which are targeted at $12 million in the next nine months (University of Phoenix, 2013). Other quarterly growth targets such as employee involvement, productivity, and absenteeism are based on industry benchmarks (University of Phoenix, 2013). What are the drivers for change? Synergetic Solutions is changing its focus from a computer trading organization to a networking design hot house (University of Phoenix, 2013). In doing so, they are experiencing some huge internal drivers of change. Technological capacity of the current work force is a stumbling block. Most of the staff possesses only basic computer assembling and trouble...
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