...Electronic Intelligent Hotel Management System For International Marketplace Md. Noor-A-Rahim1, Md. Kamal Hosain2, Md. Saiful Islam3, Md. Nashid Anjum4 and Md. Masud Rana5 1,3,4,5 Electronics & Communications Engineering, Khulna University of Engineering and Technology (KUET), Khulna, Bangladesh. 2School of Engineering, Deakin University, Geelong, Victoria 3217, Australia. E-mail: mash_0409@yahoo.com1, mhosain@deakin.edu.au2, sirajonece@yahoo.com3, nashidzone@yahoo.com4, and mamaraece28@yahoo.com5 Abstract—To compete with the international market place, it is crucial for hotel industry to be able to continually improve its services for tourism. In order to construct an electronic marketplace (e-market), it is an inherent requirement to build a correct architecture with a proper approach of an intelligent systems embedded on it. This paper introduces a web based intelligent that helps in maintaining a hotel by reducing the immediate involvement of manpower. The hotel reception policy, room facilities and intelligent personalization promotion are the main focuses of this paper. An intelligent search for existing boarders as well as room availability is incorporated in the system. For each of the facilities, a flow chart has been developed which confirms the techniques and relevant devices used in the system. By studying several scenarios, the paper outlines a number of techniques for realization of the intelligent hotel management system. Special attention is...
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...DESIGN AND IMPLEMENTATION OF A COMPUTERIZED HOTEL BUSINESS BILLING SYSTEM. (A CASE STUDY OF MODOTEL HOTEL LIMITED ENUGU) ABSTRACT This work is carried out to identify and discuss the need for a computer system in hotel business billing system. A hotel business is a hospitality industry which caters for both leisure and well being of its guest. The duties of hotels are to offer accommodation to their guest and to render services to them. These services are usually personal. The focus on this topic is to introduce computer in the allocation of rooms and billing system of a hotel. The current process of billing is being operated manually and due to this procedure numerous problem are been encountered. A design was taken to computerized the manual process in order to check this problem. The problems were identified after series of interviews and examination of documents after which analysis was made and a computerized procedure recommended. This project will also suggest how to successfully implement the computerized procedure and to overcome the obstacle that would hinder the successful implementation of the system. The new system was designed using Microsoft visual basic 6.0 programming language. This language was chosen because of its easy syntax and features for developing windows based applications. TABLE OF CONTENTS Cover page Title page Certification Dedication Acknowledge Abstract Table of content CHAPTER...
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...operation, memory capacity, reliability and cost-effectiveness for many applications that would contribute to speedy operation in every transaction (Long, 2001). JKC Royale Trader’s Inn, Inc., is a classy hotel that caters highly equipped accommodationsfor any occasions. But in some instances, the hotel is having manual operations that causes the delay of activities, especially in rendering services such as; room reservation, hall booking for any occasions, additional facilities and other services. Due to the huge losses, difficulty in location of guest files attributed by the large number of guests files, location of guest files during checking in, updating of daily expenditures, receipts generation and checking out are extremely difficult for the hotel employees. The physical files occupy too much space of about two rooms full of storage cabinets. The spaces could have otherwise been used for income generation by the hotel. In this case, the researchers decided to propose a computerized check-in and reservation system to solve the problems encountered by the personnel of the JKC Royale Trader’s Inn, Inc. The proposed check-in and reservation system is friendlier to the guests or customers and the personnel, improve customer care and services at the hotel, increase hotel performance, reduces human errors in recording and retrieving of guest or customers records, provides efficient and accurate information allows reliable transaction made...
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...CLASSIFIED RESERVATION SITE • RESPONSIVE DESIGN Full system of the online hotel reservation software is to provide reliability to the users so that they can proactively uses this system. • DELUXE THEME Highlighted matter whether in any department makes it easier to use for the users. By using these premium theme you can change the look of the website. • MULTILANGUAGE SUPPORT The must have quality in hotel management software is to have support of multi languages to make it convenient. These becomes more important when it is specified to tourist countries such as France, Thailand etc. because there are majority of international users in these countries. • MONEY BACK ASSURANCE This is a very usual case that guests have to cancel...
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...Beach Hotel Reservation System Table of Contents 1. General Details about the Organization. 2. Business Processes of the Organization. 3. Existing Information Systems. (Both Computer Based & Manual) 4. Computer Based Information Systems that could be introduced. 5. Recommendations and Discussion. 1.GENERAL DETAILS ABOUT THE ORGANIZATION Tangerine Beach Hotel is a 03 star hotel in Sri Lanka which is an associate company of Mercantile Investments Limited, which has diversified into tourism with other 03 resort hotels. 1. Royal Palms Beach Hotel in Kaluthara. 2. Grand Hotel in NuwaraEliya. 3. Nilaveli Beach Hotel in Trincomalee. With the collaborative enhance support from the Tangerine Tours; Tangerine Group of Hotels has built up a clientele from all over the world. Tangerine Beach Hotel is located in Kalutara area. It belongs to the Tangerine Group of companies. The hotel consists of many facilities to full fill their guest’s requirements to the maximum level. It include 166 bedrooms comprising of 6 spacious overlooking the Magnificent ocean, Cable television & Local Channels, Mini Fridges, Telephone and IDD facilities, Hot & Cold water, WIFI ( available in Lobby and selected other public areas), and also they are providing customers with finest meals in the country with the guidance of experienced chefs. Nowadays hotel industry has lots of opportunities and the industry is in its highest peak now. Hotel Tangerine is a mass tourist hotel which...
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...CHAPTER ONE INTRODUCTION 1.1 Background Information A hotel is an establishment that provides lodging paid on a short-term basis. The provision of basic accommodation, in times past, consisting only of a room with a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with modern facilities For the purpose of this work a guest house is (also guesthouse) is a kind of lodging. In some parts of the world a guest house is similar to a hostel, bed and breakfast, or inn whereas in other parts of the world (such as for example the Caribbean), guest houses are a type of inexpensive hotel-like lodging and a hotel is a commercial establishment providing lodging, meals, and other guest services, both of which can be used interchangeably For this Project I would be using The Covenant University Guest House as my case study The Covenant University Guest house has 80 rooms which are divided into three categories; Executive deluxe rooms, mini suits and standard rooms. All rooms have intercoms, internet services and satellite television, it has a standard restaurant serving continental and national dishes,24hours room service, a mini mart, a gymnasium, laundry service with modern dry cleaning equipment, 3 large halls for exhibitions and conferences and a large secure cark park The Covenant University Guest house has 5 departments namely: 1. Housekeeping department 2. Laundry department 3. F&B(Food and Beverage) department 4. Accounting...
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...Hotel Management System We have been operating a local hotel for years, successfully, without the use of a computer system to automate many of our day-to-day tasks. Up to this point our current manual system has been acceptable. Lately, because of pressure from many of the large hotel chains moving into our area and our recent expansion (100 rooms), the management of the hotel without an automated system has become an unwieldy task. We would like to automate many of the common tasks of the hotel staff and management. We have been able to break the tasks we would like to automate down in to three major categories. The first is a reservation and booking system to help keep track of reservations and room availability. The second category is the tracking and selling of food. The third is our general management services and automated tasks the system should handle. Most of our day-to-day work involves the making of reservations. Customers call our representative to place reservations. These reservations should be recorded in the new management system. Some of the information we would like to capture concerning these reservations is first name, last name, number of occupants, assigned room, default room rate, phone number, whether or not the room is guaranteed, credit card number, confirmation number, automatic cancellation date, expected check-in date and time, actual check-in date and time, expected check-out date and time, actual check-out date and time, and customer...
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...ONLINE HOTEL MANAGEMENT Mini Project Report On 2010 ONLINE HOTEL MANAGEMENT In the partial fulfillment of 4th semester of MCA By Priyesh Kumar Regn_no:95580034 DEPARTMENT OF COMPUTER APPLICATIONS COCHIN UNIVERSITY OF SCIENCE AND TECHNOLOGY COCHIN -22 PRIYESH KUMAR, DCA, CUSAT, Kochi-22 1 ONLINE HOTEL MANAGEMENT CERTIFICATE 2010 COCHIN UNIVERSITY OF SCIENCE AND TECHNOLOGY COCHIN-22 This is to certify that the project report entitled “ONLINE HOTEL MANAGEMENT” is a bonafide record of the work done by PRIYESH KUMAR (Regno.95580034) As The M.C.A 4TH semester Mini project.. JUNE 2010 ______________ Internal Examiner ______________ Head of the Department Submitted on: ______________ PRIYESH KUMAR, DCA, CUSAT, Kochi-22 2 ONLINE HOTEL MANAGEMENT CONTENTS ACKNOWLEDGEMENT SYNOPSIS 1. INTRODUCTION 1.1. OBJECTIVE 1.2.PROBLEM DEFINITION 1.3. SYSTEM ENVIRONMENT 2. SOFTWARE QUALITY ASSURANCE PLAN 2.1. PURPOSE 2.2. SCOPE 2.3. DOCUMENT OVERVIEW 2.4. TASKS 2.5. IMPLEMENTATION 2.6. DOCUMENTATION 2.7. AUDIT 2.8. SOFTWARE DEVELOPMENT PROCESS 2.9. DOCUMENT REVIEW 2.10 TESTING 3. SYSTEM ANALYSIS 3.1 SYSTEM STUDY 3.2FEASIBILITY STUDY 2010 PRIYESH KUMAR, DCA, CUSAT, Kochi-22 3 ONLINE HOTEL MANAGEMENT 4. SOFTWARE REQUIREMENTS SPECIFICATION 2010 4.1User Interface Requirements 4.2Database Requirements 4.3Functional Requirements 4.4Non-Functional Requirements 4.5Other Requirements and Constraints 5. SYSTEM DESIGN 5.1 ARCHITECTURAL DESIGN 5.2 PROCESS DESIGN 5.3 ER-DIAGRAMS 6. DATA...
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...TERM PAPER
Topic:- Inventory Management System
Course code:-CSE 103T
Registration no:-110
Code
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...Hotel Management System 1 Hotel Management System Group 3 Fatima Al-Ghannam 200600561 Fatima Al-Tuhaifa 200700818 Advisor Mr. Mohammad Zikaria Prepared for: ASSE 4311 Assessment 3 Dr. Loay Al-Zubaidi June 20, 2011 Hotel Management System Abstract The project aims to build a system for managing the reservation of hotel. This system has a front-end by 2 using ASP.net with VB and it has a back-end of database which will be built with Oracle by using Oracle 10g and dreamcoder for oracle. The system will be able to add, delete and update the room, guest detail, and transaction. This system will find a solution for recording guest detail, searching for specific guest or available room in easy way; also it will find solution for calculating the bill automatically. The procedure of hotel reservation has been analyzed by logging into booking web site for hotel; such as, holiday inn’s web site and booking.com. Also; we installed Hotel booking system, which has been downloaded from http://www.hotelsystems.co.uk/, for more clear understanding of hotel reservation system. The ASP.net and VB are a new knowledge that we are going to gain during our working in this project. Keywords: hotel reservation system, booking, database of hotel. Hotel Management System Contents Part I Introduction ……………………………………………………………………………………... 8 1. Introduction ...........................................................................................................................
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...Hotel Advisor Hotel Advisor Team Members: Shuaib Ahmed 05(4652) H.Numan Younis 39(4688) Chapter No. 1 4 “Project Proposal” 4 1.1. Abstract: 6 1.2. Introduction: 7 1.3. Literature Review: 8 1.4. Project Scope: 11 1.4.1. Users: 11 1.4.2 Administration: 11 1.5. Problem Statement: 12 1.6. Methodology: 12 1.6.1. Pattern we’ll follow: 12 1.7. Instrumentation: 14 1.7.1. Visual Studio: 14 1.7.2. SQL Server: 14 1.7.3. Database Connectivity: 15 1.8. Bootstrap Framework: 15 1.9. Application Architecture: 16 Advantages of 3-layer Architecture: 16 1.10. Features: 17 1.11. Software Requirements: 17 1.12. Hardware Requirements: 17 1.13. Advantages: 17 1.14. Applications: 17 1.14. References: 18 Chapter No. 2 20 “Project Feasibility and Costing” 20 2.1 Feasibility: 21 2.1.1. Technical Feasibility: 21 2.1.2. Schedule Feasibility: 21 2.1.3. Economic Feasibility: 21 2.1.4. Legal/Ethical Feasibility: 22 2.1.5. Operational Feasibility: 22 2.1.6. Marketing Feasibility: 22 2.1.7. Specification Feasibility: 22 2.2 Costing 22 2.2.1 FP Analysis: 23 2.2.1.1. Project Cost Estimation by Function Point Analysis: 26 2.2.1.2. General System Characteristic: 27 2.2.2. Critical Path Method (CPM) 29 2.2.2.1. Activity Chart: 29 2.2.2.2. Activity Completion Time and Estimation: 30 Activity Duration in Days: 30 Activity Sequence and Duration (Days): 31 2.2.2.3 Network Diagram: 32 2.2.2.4. Critical Path Diagram: 33 2.2.2.5. Critical...
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...Warwick International Hotels Name Institution of Affiliation Warwick International Hotels Introduction The Warwick International Hotels were founded in 1980. Since then, the brand has extended its services all over the five continents, totalling to 55 hotels worldwide. The brand provides a collection of 4 and 5-star hotels (Warwick International Hotels, 2008). The hotels provide quality services and are distinctive for their bond because their operations are common throughout the areas where they are stretched. Some of the cities where Warwick International Hotels are found include Paris, New York, San Francisco, Brussels, Geneva and Bangkok among others. The hotels are centrally located, and they can be easily located from the city centre. Due to their quality services, the hotels have established a reputation for their quality accommodation and services. The Warwick International Hotels have a collective capacity of over 6,500 accommodation rooms with varying number of rooms for the different hotels (Warwick International Hotels, 2008).). The accommodation facilities offer a range of services ranging from hosting conferences and seminars, business meetings and accommodation as well as relaxing for a holiday. The expansion of the hotels from the time the brand was founded is presented graphically below. Chart 1: % Hotel portfolio development from the initial eight hotels. Customer loyalty and Hotel brand performance The brand appreciates that its guests are the...
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...RUNNING HEAD: Hotel Escargo Hotel Escargo AIU – MGT656 Abstract This paper will have a well developed summary of the initial observations about Hotel Escargo. It will identify the hotel needs and rank them in order of importance. It will identify two to three areas for improvement for the hotel over the next three to six months. It will also refine those areas further into a job design and a measurement strategy for ensuring these changes are for improvement. Hotel Escargo Introduction A summary of the initial observations for Hotel Escargo to identify the hotel needs and rank them in order of importance. The simple things a hotel should have include WiFi, better placed outlets, coffee makers, forgotten items, and free breakfast. Hotel Escargo has a few areas that could use some improvement. These areas are check-in and check-out system, complimentary breakfast, and forgotten items. These improvements will take work and a job design is called for to make these changes happen. In order to ensure the improvement is beneficial, a measurement strategy will be put into place. Hotel Needs There are things that every hotel should have. These needs include in rank of order of importance WiFi, outlets, forgotten items, coffee makers, and complimentary breakfast. Almost everyone today does not travel without a device that is WiFi capable. These devices include laptops, cell phones, game players, etc. These devices need a place to be plugged in which means there...
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...graded by a unique quality assurance scheme. Guest House A guest house normally has at least 4 letting bedrooms, some with ensuite or private facilities. It is usually run as a commercial business. Breakfast is available and evening meals may be provided. B&B Accommodation offering bed and breakfast, usually in a private house. B&Bs normally accommodate no more than 6 guests, and may or may not serve an evening meal. Small Hotel A small hotel normally has a minimum of 6 letting bedrooms and a maximum of 20. Most bedrooms have ensuite or private facilities. Small hotels serve breakfast, dinner and, normally, lunch, and they have a drinks licence (though it may be a restricted licence). They are normally run by the owner(s) and reflect their own personal style. Hotel A hotel normally has at least 20 letting bedrooms, of which most have ensuite or private facilities. They serve breakfast, dinner and, normally, lunch, and they usually have a drinks licence (it may be a restricted one). International Resort Hotel A hotel with a 5-star quality award that has a range of leisure and sporting facilities. These include an 18-hole golf course, swimming pool and leisure centre, and country pursuits. Self-catering A house, cottage, apartment, chalet or similar accommodation, with self-catering facilities, which is let normally on a weekly basis to individuals, although shorter breaks may be available. Serviced Apartment Essentially self-catering apartments...
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... (4) (Problem Descriptions), (2) to address the problems and needs by defining the solution steps/processes, and search relevant information technologies for the solution process automation on the specific problems and needs (Solution Process, Technology Applications and Automation). The purpose of this paper will include an assessment of the role Information and Communications Technology (ICT) plays in addressing problems/needs in the operation of today’s hotels. In a highly dynamic market whose survival depends on responding rapidly to the changes in related factors; ICT systems must be custom designed to match the objectives of the organization. A hotel is an establishment providing paid lodging which could be on a long or short term basis. There are many types of hotels usually depending on locations, size, and offerings. According to the 2012 NAICS Codes hotels are classed under the 721110 group comprising an industry of establishments primarily engaged in providing short term lodging facilities. Hotels greatly...
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