...08 Fall 08 Fall Northern Telecom Northern Telecom Case 3 Case 3 Sammanfattning Northern Telecom Limited (NT) var, år 1983, näst störst inom design och tillverkning av varor ämnade för telekommunikation. Med växande intäkter från 1,9 miljarder dollar 1979 till 2,6 miljarder dollar 1981. Bell Canada ägde 52% utav företagets stamaktier. Företagets operationer ordnades genom fem huvudsakliga dotterbolag, däribland Northern Telecom Canada Limited (NTC). NTC hade sitt huvudsäte i Ontario och var organiserat i fyra operativa grupper som i sin tur styrde 27 tillverkningsfabriker och 14 utvecklings – och forskningslaboratorier. En utav dessa operativa grupper var ”The Subscriber Equipment Group” som tillverkade, reparerade och renoverade telekommunikation. Denna grupp omfattade i sin tur fem divisioner, däribland SAD (Station Apparatus Division) som tillverkade telefoner för privatpersoner i Kanada, USA och resten av världen. I mars 1983 började Northern Telecom’s nya telefon ”Harmony” ta form. ”Harmony” togs fram, genom SAD i ett försök att förebygga stängningen av fabriken i London, Kanada. ”Harmony” var den första telefonen i en produktfamilj av fyra: En enkel bostadstelefon (”Harmony”) och en fullt utrustad sådan (Signature) samt två företagstelefoner, en enkel (Unity I) och en mer avancerad (Unity II). Det förelåg oklarhet i hur man skulle marknadsföra produktfamiljen samt vilka tillverkningsmetoder som bör användas. ”Harmony” var...
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...consumer products. And, today mobile phones are truly consumer electronic devices with over 59 million subscribers. SC Telcom Corporation is taking advantage of an opportunity to become a highly distinguished and recognized leader in the mobile communications industry. It is the goal of our company to become established as the leading mobile communication services in Malaysia by introducing a high techology electronic smartphone called MS1. The launching of the new smart phone by SC Telcom Corporation, which is called the MS1 offers more advanced computing ability and connectivity than a contemporary feature phone. The mission of SC Telcom Corporation is to connect people to what matters, whatever that means for each person, giving them the power to make the most of every moment, everywhere, any time. That's how SC Telcom Corporation is needed to help make the world a better place for everyone. Our vision is to make MS1, the communication entertainment brand. In order to achieve this goal, SC Telcom Corporation critical success factors will be to identify emerging trends and integrate them into our company operations, respond quickly to technology changes/be there early, provide high-quality services, invest time and money in marketing and advertising, expand into specialty markets, and stay ahead of the technology curve. Following to this, SC Telcom Corporation will analysis on the strategies for the development of the new...
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...routers that are used in delivering packets from your computer to the destination and how long it took on each hop. If the packets are unable to be delivered to the destination, the tracert command displays the last router that successfully forwarded your packets. To get more detailed information about throughput rates and to determine what the physical topology is you need to be able to access the equipment and telco rooms because there might be some hidden problems. Like the equipment may not be compatible causing errors on the network and the cables, ports on connectivity devices, and data jacks have to be labeled and according to TIA/EIA standards. Case Project 6-2 The telcom room is located on the 1st floor of the Connect Spree and there are 4 internal servers, Internet Service and 4 routers inside the telcom room. Black solid line shows the connection of 4 internal servers to routers and the connection of 4 routers with each other. Red solid lines show the connection between routers and switches. The green solid lines show the connection between switches. The blue dashed lines show the data flow. I will have to draw this out to pass...
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...ISO'9000 1. Is your company ISO 9000 certified?---No' it is not. 2. In your opinion, what are the benefits of being ISO 9000 certified (you should be able to list,and discuss at least 5 benefits)?----As'you knowo the ISO was started in 1947 when 25 countries met in London to define industry-wide standardization for the manufacture and supply of products, testing/analysis and coflrmon terminology used in these fields, that begins a foundation of the trade and transfer of technology. A) While leveling the playing field so countries can easily trade overseas easier, companies are free to compete in more worldwide markets. This allows companies access to territories previously adrnonished for political reasons (American companies doing business in Vietnam, for example), while bridging the needs of business into the new millennium. B) At its core the ISO in conjunction with organizations the WTO, promotes a global trading systern strength. The WTO instituted the Technical Barriers to Trade (TBT)' which includes a Code of Good practice for the Preparation, Adoption and Application of Standards: simply-put, the Code recognizes the efficient improvement of production in international trade AND, encourages standardizing bodies to use ihem for the standards they develop. C) Another advantage is product reliability from other countries. Think about it, in terms of quality and safety you can rest easier knowing that the product quality will be the same or better than a competing US...
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...MERGER & ACQUSITION IN TELECOM SECTOR OF INDIA Ashish Agnihotri Bhaven Chheda Dipesh Jain Harsh Chauhan Tejashree Bole Zececa Mehta Sector Overview Indian Telecom Industry Total telecom subscribers 325.79 million (June 2009) Tele density 28.33 per cent (June 2008) Quarterly addition of mobile subscribers (April June 2008) 25.80 million Telecom subscribers annual growth rate (2007 08) 44.79% One of the biggest telecom markets in the world Average Revenue Per User (ARPU) for GSM (June2008) US$ 5.6 Indian Telecom Industry More GSM subscribers than fixed line subscribers Telecom equipment market (2007 08) US$ 23,699 million Handset market (2007 08) US$ 5,962 million Expected mobile subscriber base (2010) About 500 million (i.e., more than one phone for every household) It witnessed a CAGR of approximately 29% from 2002 03 to 2007 08. The CAGR is expected to stabilise at 16% between 2007 08 and 2009 10. India An Ideal Investment Destination The large untapped potential in India s rural markets revealed by 9.21 per cent tele density in rural markets as compared to the national level of 28%. The government promoting telecom manufacturing by providing tax sops and establishing telecom-specific Special Economic Zones. Major Players Vodafone-Hutch Deal In Feburary 2007, Vodafone has bagged the 67% Hutch Telecom International (HTIL) stake in Hutch-Essar at an enterprise value of $19.3 billion Income Tax (I-T) department notice...
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...Case Analysis: Bharti Airtel | | Introduction Bharti Airtel Limited is a major Indian telecommunications firm, with a particular focus on operating in the mobile services market. Founded in 1995, the company quickly tried to exploit growth opportunities arising from the liberalization of Indian telecommunication markets. The family owned business was soon able to generate profits and extend market shares. However, the pace of company growth challenges the firm in terms of being able to setup the necessary infrastructural elements, both within the firm as well as outside the firm. Therefore Bharti considers “reverse outsourcing” of IT infrastructure and network setup and maintenance to well-established firms from developed countries, such as IBM, Nokia and Siemens. This case analysis examines the proposed outsourcing deal both from the perspective of Bharti and from the perspective of potential vendors in order to find the most appealing solution for both parties. First, we talk about the success factors in the Indian mobile phone market and Bharti’s core competencies. Second, we will look into the outsourcing agreements outlined by Gupta and discuss the advantages and disadvantages of such agreements. Furthermore, we will discuss the question of how the contracts might affect Bharti’s core competencies. Third, we want to elaborate on the major concerns about entering in an outsourcing agreement with Ericsson, Nokia, Siemens and IBM respectively. Additionally...
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...[pic][pic] Acknowledgment At first, we desire to express our deepest sense of gratitude of almighty Allah. With profound regard, we gratefully acknowledge our respected course teacher Mr. Mirza Ferdous Instructor of Management Information System of School of Business for his generous help and day-to-day suggestion during the survey. We like to give thanks especially to our friends & many individuals, for their enthusiastic encouragements and helps during the preparation of this project and for their assistance in typing and proofreading this manuscript. We are thankful for the facilities such as the business computer lab, free Internet facilities and the library articles provided by North South University. [pic] Background Warid Telecom International Ltd. is a GSM-based cellular operator in Bangladesh. Warid is the sixth mobile phone carrier to enter the Bangladesh market. It is wholly owned subsidiary of Warid Telecom International LLC which is the part of an Abu Dhabi based consortium led by His Highness Sheikh Nahayan Mabarak Al Nahayan, a Member of the Royal Family of Abu Dhabi, and the Honorable Minister of Higher Education and Scientific Research of the United Arab Emirates. Warid officially launched their commercial services in Bangladesh on the May 10, 2007 with a GSM Mobile Cellular network covering 64 districts of the country and encompassing 70% of the mobile phone...
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...Acknowledgement Making report on ‘Road Expansion’ in a group was one of the milestones to us. We would like to thank SMART mentors and organizers for designing this programme for our BBA program that gives the most valuable insight into team work ability. We would like to express our gratefulness to ‘SMART’ organizers for providing such a golden opportunity to us by assigning this task and for their extended help and co-operation. Finally, we would also like to thank our colleagues of BBA ‘Day’, Erudite, who helped and co-operated with us with our survey and Eg. Ishor Rijal of “Kathmandu Valley Road Expansion Project” for his co-operation during the interview. Executive Summary The government had proposed the road expansion project 35 years ago but never went ahead until the support of the Former P.M. Official said roads had often been encroached by those with political connection, which is why expansion plan never took off. Now with the project in full swing the ongoing road expansion is a welcome move to ease the chaotic traffic of Kathmandu. In total 185.94 km road is to be constructed in Kathmandu valley and till now 84.69 km in Kathmandu, 15.60 km in Lalitpur and 2.50 km in Bhaktapur roads have been completed. So, in total 102.79 km road has been completed. The roads are expanded on the basis of its type. For example, ringroad (31 meters from the center on either side), highway (25 meters from the center), arterial road (11 meters from the center), connect road...
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...2009 Joseph Omotayo Oyeniyi, Joachim Abolaji Abiodun 111 SWITCHING COST AND CUSTOMERS LOYALTY IN THE MOBILE PHONE MARKET: THE NIGERIAN EXPERIENCE Joseph Omotayo Oyeniyi, Joachim Abolaji Abiodun Abstract Switching cost is one of the most discussed contemporary issues in marketing in attempt to explain consumer behaviour. The present research studied switching cost and its relationships with customer retention, loyalty and satisfaction in the Nigerian telecommunication market. Based on questionnaire administered to customers in the mobile telecommunication industry; the study finds that customer satisfaction positively affects customer retention and that switching cost affects significantly the level of customer retention. However, the effect of switching barriers on retention is only significant when customers consider to exit. Oyeniyi O. J., Abiodun A. J. - Switching Cost and Customers Loyalty in the Mobile Phone Market: The Nigerian Experience 112 Business Intelligence Journal January Introduction Switching costs are costs that are incurred by buyers for terminating transaction relationships and initiating a new relation. Porter (1980) defined Switching cost as a one time cost facing a buyer wishing to switch from one service provider to another. Jackson (1985), however, defined switching cost as the psychological, physical and economic costs a customer faces in changing a supplier. Jackson’s definition reflects the multi-dimensional nature of...
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...Trai has never been consistent about how to price & allocate spectrum V RANGANATHAN, Former member, TRAI On January 10, 2008, the DoT sold licences with 2G spectrum at 2001 prices, realising about Rs 10,000 crore, ostensibly on a firstcome-first-served basis, but actually violating even this. There was a feeling that the government lost revenue, fortified by CAG that assigned a dramatic Rs 1.76 lakh crore number to it. Swan got the licence for Rs 1,347 crore, and sold 45% to Etisalat for Rs 4,200 crore, valuing the firm at around Rs 10,000 crore. These raised suspicions about corruption. But there have been parallels. The UK government, when it sold 2G waves through 'beauty contests' or bureaucratic allotments based on subjective criteria, realised only £44,000, whereas its 3G auctions in 2001 realised a staggering £22.3 billion. But UK's polity did not bicker with the advantage of hindsight. It was considered as part of evolution. In India too, 3G auctions were conducted, netting Rs 1 lakh crore for the government and there has been no controversy over that. When Centaur hotel was sold in auction by Arun Shourie, the buyer resold it subsequently at a huge profit. Therefore, just the fact that there was no auction or that it got resold at a higher price may not be due to corruption, but inefficiency. To make a mistake is not criminal. Otherwise the executive can't function. However, actions with the mala fide intention of gaining pecuniary advantage...
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...by MRTP Act on large firms expansion, merger, amalgamation and take over etc..have been abolished. Cont.// The protection provided to the small firms being reduced. Now TNCs are free to decide whether they will use imported or local raw material. Now TNCs are free to use their brand names. Now TNCs can increase the permissible extent for foreign equity from 40 to 51 percent FUNDS POURING IN 2004 India China Brazil Russia 3.2 60.60 18.20 15.40 2005 5.5 72.40 15.10 14.60 Figures in $billion 2006 15.7 70.00 14.80 28.40 2007 24.57 82.70 37.40 27.80 FDI leaps 56% in 2008 FDI in 2007-08 will be $30 billion. Mauritius and Singapore are the two biggest investors in the country. The major sectors that attracted FDI are telcom, real estate,...
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...Vision Benchmark of Excellence in premier banking Mission To be the leader in premier banking, trusted by customers for accessibility, service & innovation; be an employer of choice creating value for all stakeholder. Values Silkbank prides itself in being a conscientious and responsible corporate citizen with a commitment to the development of Pakistan. At Silkbank our employees are encouraged to give back to society and we have made concerted efforts towards the development of healthcare, education and constructive, character building sports activities in the underdeveloped segments of our country. Core values * Customer Focus * Integrity * Teamwork * Creativity * Meritocracy * Humility History On September 15, 2001, under the supervision of the State Bank of Pakistan (SBP), the institution then known as the Prudential Bank was acquired by the management and associates of the Saudi Pak Industrial and Agricultural Investment Company (Pvt) Ltd (SAPICO). On March 31, 2008, a Consortium comprising of IFC, Bank Muscat, Nomura International and Sinthos Capital led by senior bankers Mr. Shaukat Tarin and Mr. Sadeq Sayeed acquired 86.55% stake in Silkbank for around $213 million or $0.47 per share (PKR 29.3 equivalent per share). Under the new leadership, the Bank will continue to focus on SME & Consumer financing resulting in efforts of increased profitability. Board of Directors Mr. Munnawar Hamid OBE, Chairman Mr. Hamid was elected Director...
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...INDIRA SCHOOL OF CAREER STUDIES TATHAWADE, PUNE |SYLLABUS |Course: PGP | | | |COMPUTER FUNDAMENTALS - I |Course No:A8 | | | |Batch:2010 | | | |SEMESTER: I | | | |Computer Fundamentals : (4) | | | |Block Diagram and functions of computers – Latest input and output devices-Types of memories-Types of Software- Basics of operating system – Desktop | |and Server OS. | |MS-Word : (10) | | ...
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...Emerging Issues in the Tourism Industry (In case of Switzerland) Introduction According to the World Economic Forum's annual Travel & Tourism Competitiveness Report which was released at the Global Tourism Forum (GTF) in Andorra; Switzerland and some other countries were considered as the most beautiful environments for developing the tourism and travel industries. Tourism always plays a vital role in the economy of any country and it plays the same role in Switzerland. But, it has been struck by the economic condition in Switzerland, because of the world economic recession. Tourists come to Switzerland because of its natural beauty, but with the continuing strike in many areas of Switzerland; it results in the improvement of tourism in Switzerland in recent years. Tourism Growth "Our report measures different factors that make it beautiful to make the tourism and travel industry of one country," said Jennifer Blanke, Lead Director and Economist of the World Economic Forum's Centre for Global Performance and Competitiveness. "The top rankings countries Switzerland, France, Germany and Austria show the significance of regulatory frameworks and supportive business, matched with world-class tourism and transport infrastructure, and a focus on rising natural and human resources for increasing an environment that is beautiful for making the tourism and travel sector." This analysis of the cross-country of the drivers of competitiveness in tourism and travel offers helpful...
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...Marketing Plan Sony Ericsson Mobile Communication | | | | | | | Table of Contents 1. Executive Summary 3 2. Current Marketing Situation 4 2.1 Market Summary 4 2.2 Competition 6 2.3 Product Offering 7 2.4 SWOT Analysis 9 2.5 Critical Issues 10 3. Market Strategy 10 3.1 Misson 10 3.2 Marketing Objectives 13 3.3 Financial Objectives 13 3.4 Target Market 13 3.5 Positioning 15 3.6 Marketing Mix 15 4. Fiancials 18 4.1 Sales Forecast 18 4.2 Expense Forecast 20 5. Controls 21 5.1 Implementations 21 5.2 Contingency Plan 22 6. Conclusion 23 7. References 24 8. Appendixes 30 1. Executive Summary In the following report, we are presenting the marketing strategy of Sony Ericsson Mobile Communication. Sony Ericsson, a limited liability joint venture between Sony Corporation and Telefonakiebolaget LM Ericsson, established in 2001 (Sony Ericsson 2010) and headquarter in London, United Kingdom. It is a global well-known top mobile phones manufacturer and has been in the industry for the past 10 years, offering a wide range of products and their main market emphasizes on mobile phones. It identify its targeted market through different segmentation such as demographic, psychographic and behavioral of its consumers and thus it manufactured series of mobile phones with unique designs and technology features that provide quality camera, music player, web application and entertainment functions (Global Data 2011)...
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